Refined Event Planning Reviews

18 | San Antonio, TX
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18 Reviews for Refined Event Planning

Recommended by 97%

18
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.7
  • Average response time 4.9

5 User photos

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  • Janel

    Janel Guerrero 路 Married on 06/23/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Overall look was stunning !

    Robin did an amazing job with us. She created a classy look for me which is exactly what I wanted. (Photos to follow) The overall look was stunning! She even prepared me before going down the aisle to calm my nerves 馃槃 Thank you so much robin! And thank you to Megan for such a beautiful cake as well!

    Sent on 06/26/2019
    Refined Event Planning 6
    Refined Event Planning 7
  • J

    Jessica 路 Married on 12/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Blessed Bride

    Robin and her team made sure my day was perfect! She truly listened to me and captured the vision I had for my special day. Robin kept me calm during the stressful days of planning and reminded me of the big picture - I was marrying my best friend regardless of the type of flowers I picked! She also was very aware of my budget and made sure I got everything I wanted for the right price. You will be in great hands with this lady by your side! Love you, Robin!

    Sent on 06/14/2019
    Refined Event Planning 8
    Refined Event Planning 9
    Refined Event Planning 10

    Refined Event Planning's reply:

    Thank you so much, Jessica. The unique feel of your wedding was great fun and we were honored to be part of your special day!
    Love you too!
  • N

    Natalie 路 Married on 11/01/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin and her daughter were absolutely amazing! They helped me with every idea I wanted. They were so open with everything and helped to bring my vision to light

    Sent on 11/22/2014
  • S

    Sarah 路 Married on 10/25/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin was amazing from start to finish. I would recommend her to anyone needing assistance planning an event. She is very responsive and organized. I wasn't a fan of how the sign in tree turned out, and she went back to the artist and had it redone until I was happy. She doesn't do it alone though. Her team was just as wonderful with the decor and they were so friendly and helpful during the wedding.

    Sent on 12/14/2014
  • S

    Shelbie 路 Married on 08/30/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin and her team worked wonders to make this day uniquely special to me and my husband! Her attention to detail is remarkable, and her flexibility is amazing.

    Sent on 11/09/2014
  • S

    Stacey Moos 路 Married on 10/09/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Three weddings, so far

    Robin and her Team made all of my wedding dreams come true! I am a busy gal, and probably the only person in the world that does not use Pinterest. So, I gave Robin my notes and drawings on some napkins, and she ran with it! It was a country fairy tale wedding. Her attention to detail is amazing and she went over and beyond to make our day perfect. She has also planned and perfected two of our three daughter's weddings. One was a destination wedding and one was a country chic wedding, both were also perfection! I could not say enough how much we appreciate Robin and her amazing Team!

    Sent on 06/06/2019
  • S

    stacey 路 Married on 09/22/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin, You are AMAZING! Our wedding was everything and more! You transformed the Cornyval grounds into a magical wedding venue. We cannot thank you and your family enough!!!!

    Sent on 10/01/2012
  • L

    Laura 路 Married on 05/05/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It was a privilege to work with The Robin's Nest for many reasons. The bride requested an outdoor vintage-country wedding and after exchanging a few photos via Pinterest with Robin, she knew exactly what the bride wanted.
    Her work and attention to detail exceeded our expectations in many ways. She saved the day with her quick thinking and problem solving skills. We forgot to mention to Robin that certain floral arrangements were needed and she made them literally minutes before the wedding began. The bride was missing her garter and Robin made one out of leftover lace just before the ceremony. She worked tirelessly outside in 90+ degree weather for several hours with a smile and a calm attitude. She even assisted the caterer when needed. The flowers arrangements, topiary balls, bouquets, and boutonni猫res were beautiful, precisely what the bride wanted and more, they had that special, unique touch.

    Her experience and passion are evident in her work. She was always accessible either through phone calls, texts or email. She is a professional who is kind, thoughtful, warm and funny. Her witty personality makes her a joy to work with.

    It was an incredibly enjoyable experience and we highly recommend using The Robin鈥檚 Nest.

    Sent on 05/11/2012
  • G

    Susan 路 Married on 12/05/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin and her staff far exceeded our expectations regarding service and standards. She went above and beyond her contracted obligations to ensure every detail was addressed and the bride was not stressed or bothered by issues that arose. Her number one priority is "Her Bride" and her brides' needs and expectations. I can never repay her in any manner for making our first wedding experience such a postive and happy one.

    Susan G. Salinas
    Mother of the Bride

    Sent on 01/07/2010
  • M

    megan 路 Married on 11/30/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin went above and beyond what was expected of her, and made my special day exceptionally amazing. I had no concerns or worries during my wedding planning experience because Robin made sure to take care of every small detail, which lets be honest are the most important ones. Everyone commented on how beautiful everthing looked. I would definately recommend her to anyone who wants an elegantly and tastfully done wedding.

    Sent on 02/11/2011
  • S

    Shelbie 路 Married on 07/24/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My flowers for every occasion have been BEAUTIFUL. They always stay fresh and healthy and have an amazing aroma for long periods of time. Robin's arrangements are very creative, gorgeous, and stay together very well. : ) The Robin's Nest ALWAYS does an amazing job!!!!!!!

    Sent on 08/06/2009
  • J

    Josie 路 Married on 06/26/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    As usual Robin you did a awesome job. The wedding flowers were beautiful and the tables looked gorgeous. You made a special day for our children even more memorable. You are a blessing from God. Thanks again.

    Sent on 07/10/2009
  • A

    Alyssa 路 Married on 06/26/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin came very highly recommended to me at a time when we were working with in about a 1 month time frame. Every Idea, picture, verbal explanation or even a description of a visual view of what she was going to do for my daughter, after listering to my daughter for about an hour, was decorated just as we had expected. We could not have been happier to have had Robin with The Robin's Nest, do a more professional, beautiful and then some job. My daughter along with her new husband were delighted to have had Robin and her friendly staff as our florist and decorator. She also gave some extra helpful hints making sure every thing was done professionally and held up to to the higest of standards, again making it a beautiful wedding.

    Sent on 07/10/2009
  • L

    Linda 路 Married on 06/12/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This event was my daughter's graduation party. We had the party at a restaurant at the outside patio. I ordered rose thank you bouquets for family members, aunts, grandmas and sisters. I was extremely pleased with the bouquets, the choice of flower, the color and the creative design. They were exactly what I wanted and each recipient was very pleased with their bouquet. Robin also helped me design the custom thank you card that was attached to each bouquet. She also surprised me with a beautiful flower arrangement that my daughter had secretly chosen for me.
    The party was memorable and the flowers made it a beautiful occasion!

    Sent on 07/15/2009
  • M

    Mary Helen 路 Married on 06/04/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our elementary school, Driggers Elementary, used The Robin's Nest for the end of the year 5th grade promotion ceremony.
    The event was held on campus in our auditorium in the morning. Ms. Escamilla was contacted two weeks prior to the event and took our order by phone. My secretary communicated with her concerning the budget, the amount, and type of floral arrangements needed and the delivery time. On the day of the event our order was delivered on time and Ms. Escamilla set up the floral arrangements, pinned on all corsages and boutonnieres on our special guests. The podium arrangement was absolutely beautiful. Our school namesake, Mrs. Driggers, commented that the flowers added a touch of "class" to the ceremony. The Robin's Nest did an outstanding job, Ms. Escamilla was very professional and took special care to stay within our school budget.

    Sent on 07/15/2009
  • L

    lisa 路 Married on 05/07/2005

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    As a second time bride, I was unsure of how to make my wedding special and unique. I also had a very tight schedule to plan and make the ceremony fit into everyone's schedules with kids and step-kids to consider. Robin somehow took all of our different ideas and personalities and made our day a beautiful start to our new life. I would recommend her to anyone. She is truly determined to make your day as special as you are.

    Sent on 07/10/2009
  • M

    Megan 路 Married on 02/16/2013

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Robin was amazing, the only issue I had was the place she shipped the flowers in from sent the wrong peonies. Which respectfully, isn't her fault and the fact I had my wedding was 2 days after Valentines Day didn't help the availability or price of the flowers. But the she made up for it with everything else she did at the wedding! Everything was beautiful!

    Sent on 06/03/2013
  • J

    jessica 路 Married on 07/02/2009

    2.0
    • Quality of service:
      1.0
    • Responsiveness:
      3.0
    • Value:
      1.0
    • Flexibility:
      2.5
    • Professionalism:
      3.0

    My Bridal bouquet was not prepared as discussed in our consultation. Example: I wanted fushia roses and I ended up with a light red. The wrap on the stems was not the way I was shown in a picture and the spacing with the rhinestone circles was not equal. I specifically requested "no" carnation type flowers in the bouquet but ended up with them regardles. The Unity candle center piece was smaller than the candle setting itself and the flowers kept falling out. My husband's boutionniere was not the same color as my bridal boquet as well. It was a embarassing to have NO ONE compliment on the bouquet, but instead compliment on a twenty dollar throw away bouquet I picked up at Hobby Lobby! Maybe my experience was because I did not have a big order and it was only a $180.00, but I wish you luck in chosing a florist.

    Sent on 07/14/2009

    Refined Event Planning's reply:

    The groom picked up the flowers personally and commented that they were perfect. The groom was at the consultation with the bride and was active in the decision making process. Regretfully, after trying unsuccessfully to contact the bride by phone, I sent a personal message in the mail, I never received any feedback from the bride about her disappointment. As a business owner I strive to provide excellence of service to each client. Thank you for your comments, and best wishes in the future.

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