Radisson Blu Aqua Hotel, Chicago Reviews

The best ever!! 2020 postponed wedding finally happened Aug. 2021 and all I can say is that every guest was blown away by the food, the service, the room, the look and feel of the hotel, everything was perfect. Our coordinator Rosie, was simply the best, through a year of ups and down, she handled it all and WOW, what a great job she did, thank you Radisson and Rosie for giving my daughter her dream wedding weekend.

I cannot rave enough about the Radisson Blu as a wedding venue!! We knew from the beginning that the hotel and its ballroom would be a sleek and beautiful venue, but we were BLOWN AWAY by the service we received from every staff member every step of the way! The catering manager, Rosie was warm, responsive and accommodating. The tasting she arranged was beautiful, and she went above and beyond in arranging for us to taste an alternative white wine on a different afternoon, with a complimentary meat & cheese tray. While this might have been a small touch, it exemplifies the graciousness we experienced from the hotel and its staff during every phase of the planning and execution of the wedding. The banquet manager, Frank, instilled confidence that he would personally make sure that every detail of the wedding was perfect, and he was solicitous of us and any possible need we might have the entire weekend! And, from the moment we arrived on Friday afternoon, the front desk and all the bellmen were friendly and incredibly helpful. The food at the wedding was delicious. We received so many unexpected compliments on the "moistness" of the chicken, the impeccable dinner service (the entire table was served all at once), and that the main course was served hot! (Quite a feat for 200 guests!) The facilities at the hotel are amazing! We were given presidential suites for the wedding party to use to get dressed, and the Red Sea/Black Sea rooms were a spacious and fun hospitality suite that our guests enjoyed all weekend. The huge fitness center and basketball court was an added bonus that the bridal party made good use of during the weekend. Bottom line - We were could not have been happier with our experience at the hotel. The staff is AMAZING, the hotel is BEAUTIFUL, and the wedding was FANTASTIC! You couldn't possible ask for anything more.

I do not know where to begin to thank you the staff of the Radisson Blu for everything they have did for my family, my husband, and me in regards to my wedding. Every guest raved about how beautiful hotel the hotel is: the breathtaking lobby and hotel rooms, the kindness and helpfulness of the hotel staff, the delicious food (Chef Leah is the best), the beautiful ambience of the hotel and the ballroom, and so on! Everyone at the Radisson who helped plan my wedding helped make my husband's and my wedding day dreams come true. This hotel deserves more than 5 stars!
There was a little chaos for my husband and I while we were in transit from the church we had our mass to the hotel. Saying we were a bit more stressed than we needed to be on our wedding day is an understatement. However, the moment I walked through the Radisson's doors and Rosie, the Senior Catering Sales Manager/hotel coordinator, greeted me, she assured me that everything was in her hands and the night was going to go off perfectly, which it did! As my bridal party and I were taking pictures in the Presidential Suite before the cocktail hour, Rosie even sent one of her staff up to the room with two of Shane's and my favorite cocktails, a Manhattan severed properly, a bottle of expensive champagne for my bridal party, and some snacks to remind us to sit back and relax as Rosie ran the show. In that moment, I knew I made decision having my wedding at the Radisson and truly let go of my stress to enjoy my day. :)
From the setup of the room, the drinks, the food, the desserts, the staff at the reception, everything was absolutely perfect! Rosie and her team made my wedding feel like we were at a J Gatsby party. The food and drinks were flowing and everyone was enjoying themselves. I do not need to go on and on about my wedding day and why you should have your wedding at the Radisson. If you are contemplating it, just do it. You will not regret it. I promise you. It was the best decision in regards to my wedding day. My parents have had my older sister's wedding there, my wedding there, and they are already planning for sister number 3's wedding to be there! The Radisson treated us like family, and having an event there is truly one hell of an experience. We love the Radisson!

Love,
The O'Mara and Durkin Family

We had our wedding at the Radisson Blu Aqua in the Atlantic Ballroom back in March and had the most amazing experience with the venue and working with their team. We worked with Ali leading up to the wedding and she was always super responsive, positive and helped quickly and easily resolve any questions or issues that arose during our planning process. They were also really accommodating of different requests or ideas we had for our big day. The food at our reception was absolutely outstanding – the main chef and team there totally blew us and our guests away with the dinner courses as well as the late night sliders (that turned out to be really clutch). The team of servers/bartenders/crew on the night of our reception was absolutely amazing. My husband and I felt totally spoiled by the attention they gave us – I know it was our wedding day but we felt like we were really treated like royalty during our entire stay and especially at the reception. The ballroom looked amazing and is simple enough that you can transform the space to fit whatever your wedding or event vision may be. The location of the hotel was perfect for our guests who were primarily coming from out of town – close to touristy destinations and lots of good dining options and the rooms were really nice with great views. And that bridal suite! All I can say about that is “WOW!” We loved every second of our wedding weekend at the Radisson Blu Aqua and would highly recommend to anyone currently exploring event venues.

amazing experience from start to finish. The location is gorgeous and Mimi is delightful. The wedding was perfection

You must work with Anita! She is wonderful. Extremely accommodating and dedicated to her clients!