Rachael's Custom Events Reviews
Reviews
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awards
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Featured
Corinne Sent on 09/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible experience
If I could give Rachael an infinite amount of stars, I would. Rachael went above and beyond - yes, she helped me with my vision, but she did so much more than that. She helped me with my vendors - Rachael has a background in law and was an excellent resource to have by my side when negotiating COVID terms in contracts. She helped me with my plans to move to a micro wedding. She helped with the "fun" details I would have otherwise overlooked. Most importantly, she helped me feel as grounded as possible and was the best thing I could have done for myself (and honestly, my relationship).
I selected Rachael as my wedding planner based on excellent reviews from other couples, and they all rang to be true. Do not hesitate to reach out to her and hear what she has to offer - you will be happy you did!Rachael's Custom Events's reply:
Corinne - thank you so much! Thank you for choosing us, and allowing us to be there for you - especially during these crazy COVID times. -
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Givi Sent on 10/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachelle is the best!
Hiring Rachelle was the best decision we made. We thought we could plan our wedding alone, and 6 months in we realized we need help. We hired Rachelle and since day one she took over and took charge of everything. She helped us finalize the vendors, the timeline, she helped us hire a trio to play during Cocktail hour. But most importantly she was there in charge on our wedding da, which allowed us to have a blast. Thank you Rachelle! -
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Samantha Sent on 09/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Service !
Rachael and her team did such a beautiful job with our wedding. My husband and I wanted something simple but beautiful and they really delivered. When we arrived to the venue it really took my breath away. The photographer and officiant they suggested we’re great too! Definitely will be using them again for my next event !Rachael's Custom Events's reply:
Samantha - it was truly our honor! Your ceremony was so beautiful and intimate. COVID can't keep love away!! -
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Taylor Sent on 08/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Timely, organized, and flexible
Rachael fought for my husband and I to build the wedding of our dreams. Even with COVID restrictions, she helped us find a way to hold onto our resources and not settle for a wedding we didn’t want.
I would HIGHLY recommend Rachael to anyone looking for a fun and organized experience.Rachael's Custom Events's reply:
Taylor - we are so grateful to have had the opportunity to help you in whatever way we could. We were very much looking forward to your celebration, and it broke our hearts that your plans had to change. If we were able to bring any comfort to you and make it all even a little bit better that makes us very happy. -
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Melissa Sent on 02/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Winter Vegas Wedding
It’s been just over one month since our winter wedding. Just enough time to reflect and realize just what a special time this was for Jason and me. And it wouldn’t have been possible without Rachael and Tim. They created the wedding event we both wanted. We wanted a Las Vegas wedding that didn’t feel like a “Vegas wedding” … that is until Elvis made his perfectly timed appearance. From the first phone call to the last text, they listened and heard our desires, they were responsive to any and all questions along the way, they were attentive to the details I requested, they were exceptional at giving well-earned advice that created the flow and feel we wanted. They even kept Elvis a complete secret until he sang our walk-out song. When they were working our wedding, we were their only focus. I never felt like just another client. That is a gift and very appreciated.
I appreciate you both so much. The care, the detail, the communication, the coordination, the expertise. You both are gifted, and I consider myself blessed to have been married with your support! -
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Rebecca Sent on 01/20/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Attention to detail and thoughtful care throughout the experience!
Rachael and Tim helped us out with a fairly complex private corporate event at an upscale venue in Las Vegas. They were available for meetings and a walkthrough in advance of the event and very attentive to requests for calls, etc.
They spent time researching our themes and decor purchasing, as well as liaising with our venue before the event, as well as booking additional help to facilitate set up and our guest check-in process.
On the day of the event their team was essential to getting everything done on time. I leaned on them heavily for their event production expertise and they did not disappoint!
When it become clear we were short-staffed, they also found and hired a third event helper on short notice and did not charge for it.
If you want your big day to be a success, I cannot recommend Rachael's Custom Events enough! Their careful attention to detail as well as patience when dealing with a stressed corporate event producer (myself) was second to none.
Thoroughly impressed, will be using them again!
Rachael's Custom Events's reply:
Rebecca - thank you so very much! It was a great event and we thoroughly enjoyed working with you! Looking forward to the next event. -
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Carol Sent on 01/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Impressed!
Rachael and her team are a dynamic trio who created a wonderful birthday party experience for my husband. Rachael provided valuable assistance in every aspect of planning this event, from locating the right venue, a photographer, the decorations, linens, table settings and music. I feel the cost was reasonable and the implementation of the event was perfection.
Rachael's Custom Events's reply:
Thank you, Carol! It meant a lot to be part of Bill's milestone birthday. I still think his cake was one of the best ever! -
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Lyndi Sent on 10/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Harry Potter Wedding
If you're looking to hire a wedding planner, please do not look any further. Rachael and Tim are the most professional yet down-to-earth people. They made sure every step in the planning process was easy and stress free. Each decision was made with sincerity and grace. I can't say enough about these two wonderful people. We will never forget our magical day!Rachael's Custom Events's reply:
Lyndi - thank you so much! We loved everything about being your wedding team. The theme was so much fun, and you and Matt are such a wonderful couple. -
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Gavin Sent on 08/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress-free professionalism
I feel like our lasting memory of our wedding experience would have been completely different if not for Rachel and Tim. Thanks to them, not only was our planning experience SO MUCH easier and stress free, when it came to the day of they let us focus on the most important part, each other. We weren't worried about vendors, our guests getting fed, or our decorations being the way we wanted them. All of it was taken care of without us having to even think about it. We will always just remember how much fun we had, both during planning and during our day. It wouldn't have been the same without them.Rachael's Custom Events's reply:
Gavin - you are most welcome! Thank you so very much for the kind words. We loved being part of your day - and all that lead up to it. -
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Whitney Sent on 07/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and Tim are the best
We highly recommend Rachael and Tim for your event. They became like family to us and our wedding wouldn't have been as perfect as it was without them. Everything ran smoothly because of them and we will be forever grateful for their help!Rachael's Custom Events's reply:
Hi, Whitney - thank you so much! We really appreciate your kind words, and it means a lot that you and Jon felt that way. -
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Kenna Sent on 06/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best coordinator ever
Rachael and Tim were absolutely amazing. From being so organized, to always calming me down throughout the entire wedding planning process, I am so thankful to have had their help. Their calm demeanor and positive attitudes are exactly what every bride needs when planning their dream wedding. Because of Rachael and Tim, our wedding was the best day ever and we would do it all over again if we could!Rachael's Custom Events's reply:
Kenna - we loved being part of it all! The setting in California was so perfect for the two of you. We certainly enjoyed the times we traveled to meet and go over details. It turned out to be an amazing and fun weekend. We would do it again, too! -
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Suzi Sent on 06/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and Tim, you guys are amazing!
From the very beginning, Rachael and Tim made us feel like we were the only wedding that they were working. They treated us like family. Their attention to detail is what made my daughter’s wedding come together so perfectly. From late night texts (that would often get a call back immediately), to our conversation two days before the wedding ( because Rachael wanted to make sure nothing was causing us any stress), to running the rehearsal and decorating the venue, Rachael made sure that everything we had planned got done. All of their special touches made the day run so smoothly (including lighting literally hundreds of candles in the evening). Rachael even set up a “kids table” with gift bags for each child. Each bag had the child’s name on it and had age appropriate snacks and toys inside. The kids loved their bags and the parents were amazed at the thought put into it.
Rachael and Tim took the worry out of what is often a hectic day for a Mother of The Bride. They truly are the best at what they do!Rachael's Custom Events's reply:
Thank you so much! We were so happy to be part of Kenna and Gavin's special day - and all that led to their wonderful destination wedding. It makes us happy to know your experience was stress free, and that we helped create that for you. -
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Justin Sent on 06/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Rachel and Tim, Everything was perfect!
Rachael and Tim made what we expected to be a stressful destination wedding planning experience relatively stress free. The wedding and reception were perfect and we wouldn't have changed a bit of it. Thank you Rachael and Tim for helping to make our most important day perfect. -Justin and KristalRachael's Custom Events's reply:
Thank you so much! We are so happy to have been able to help - especially that our negotiations with the venue turned out so much in your favor. You are a wonderful couple and we wish you a lifetime of happiness! -
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Alyssa Sent on 02/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
Rachael and Tim were AMAZING and sooo HELPFUL at my wedding in October. I didn't always follow the traditional wedding concepts and they were great at going with the flow, but also giving me advice when something didn't seem to be quite right. They were always there when I needed them and always answered the phone. They helped me find some microphone supplies I desperately needed and had a low budget for. I didn't want to pick out music for the ceremony or during dinner and they hand music ready to go for me. I did a lot of planning myself, but when it came to the Day-Of I didn't have to worry about anything but getting ready and practicing my vows. They handle it all and helped me create the wedding of our dreams. Thank you Rachael and Tim for all that you did! -
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Jess Sent on 01/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
We had found Rachael online, we got married in Vegas and live in the Chicago area. We were so pleased over the professionalism of Rachael and her husband Tim. My husband and I are were kinda clueless and where to start to plan a destination wedding. Rachael was really good on giving us great advice and guidance. Although we had struggled with a venue cancellation, our wedding ended you being a hit. Rachael and Tim were very attentive and made sure our reception space was set up quickly and correctly (the venue only gave them 30mins to do so). They even helped in moving a lagging wedding party along when they had over stayed their time in the ceremony space. They were great on being able to do all the things we couldn't because we live in Illinois. I can't thank Rachael and Tim enough for helping and giving us piece of mind for wedding.Rachael's Custom Events's reply:
Hi, Jess! Thanks to you and Matt for having us along on your journey! It was a spectacular day, and we enjoyed every minute along the way! -
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Chantal Sent on 01/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She made it a wonderful journey!
Being remote, Racheal has always been available and very helpful in this wonderful journey. I came to her with no reference, and never has it been a problem. From the beginning she took charge of everything, securing all aspects of our ceremony. She is surrounded by very competent people, the officiant, photographer florist etc. Together with her husband, made it a memorable event. Thank you!!!Rachael's Custom Events's reply:
Chantal - it was an honor to be part of your 'secret' wedding! It was a beautiful and intimate ceremony that really touched us. -
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Jessica Sent on 11/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best planners ever
Rachel and Tim were so helpful and professional. We planned our wedding last minute and it was the day after Thanksgiving! She gave me suggestion on where to get my dress steamed and where the groom could rent his tux. She was on top of responding to any question I or (my mother) had! She coordinated day of event and it went swimmingly! ;) Hands down the best team in Las Vegas! I am so grateful that they were available and honesty they made my day the best day ever. It was so magical and fun!Rachael's Custom Events's reply:
Thank you so very much for your kind words. It was our sincere pleasure to be there for you. It was a great day. We can’t wait to see the pictures! -
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Lydia Sent on 11/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Angels
Rachael and Tim Johnson were incredible!!! Aside from thoughtful and specific recommendations, they provided much needed encouragement throughout the planning process when we felt overwhelmed. You can FEEL how much they truly care about helping you to create the wedding day that reflects what's important to you as a couple. Their organization, attention to detail, and commitment to excellence and executing our vision was a tremendous stress reliever, which enabled us to be fully present and savor our rehearsal dinner and wedding: our day could not have been more perfectRachael's Custom Events's reply:
We loved being there for you and Aaron! It was such an amazing day and great journey. We know you will have a lifetime of happiness! -
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Melissa Sent on 10/22/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Help and kept me sane!
My husband and I were planning our wedding from another state and we needed help. I am a bit of a control freak so handing off so much of the biggest day of our lives was hard. As we began to look into planners we found some planners very narrowminded about working with a couple who had non-traditional ideas and spiritual beliefs. None seemed to get our vision or make us feel as relaxed as Rachael and Tim, from the first call with them, I knew we were in good hands.
Through the year of planning, there were times of high stress and a hug from Rachael or a text message letting me know it was going to be ok was just the ticket.
Our venue had a short set up window and everything came out looking wonderful and if any problems came up I was blissfully unaware. Rachael was fantastic about listening to my ideas and blending her decor, ideas etc in with my decor and DIY's. No idea we came up with was too strange and she really helped achieve the look and atmosphere I was going for. She coordinated with our other vendors and everyone was ready to go on time. She even got the DJ to add in a song at the last minute because we didn't realize we needed one for the bridal party to walk in with.
I highly recommend Rachael and Tim especially if you are a non-traditional couple. They are so accepting and easy going and they will make your day even better than you imagine.Rachael's Custom Events's reply:
Melissa - we LOVED working with you and Dan, and your theme/colors were so much fun. It was our great pleasure to make sure your day came together - and make sure you did not stress. Thank you for letting us be a part of it! -
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Katia Sent on 09/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
At first, we were on the fence on hiring wedding planners because of the extra cost. However, we can confidently say that hiring Rachael and her husband Tim was one of the best decisions we have ever made! They were amazing and very professional wedding planners. They were timely on their responses to any questions we have and punctual whenever we would meet! Also, they pitched in some great ideas for our wedding and gave us some helpful advice on how to stay on our budget.
On our special day, Rachael and Tim worked together to make sure everything was on time and the event is running smoothly. They really went above and beyond what we asked them to do and they will make sure you too are well taken care of and would not have to worry about anything!-
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+2 photos
Rachael's Custom Events's reply:
Katia and Axl - we thank you for your kindness. We enjoyed your event and being on your wedding team! Thank you for trusting us. -
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Ben Sent on 08/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING!!! We had an absolutely phenomenal experience with Rachael & Tim. We worked with them for 6 months, planning our Vegas wedding remotely (we're from MN), and it was a blast! We're about the worst planners (and best procrastinators) and they made sure everything went off without a hitch! They made everything so easy on us. We even had our original venue (and caterer) cancel on us SEVENTEEN DAYS before our wedding, and Rachael had it figured out in less than 24 hours! Everything was beautiful and we did zero set-up or take-down. Tim was our DJ and the music was spot on! All we had to do was enjoy our day. We had the best day of our lives, and it's all thanks to Rachael and Tim. Seriously, can't recommend Rachael's Custom Events highly enough! Thank you both for going above and beyond for us. We'll never be able to thank you enough! #cheeseburgers ;)Rachael's Custom Events's reply:
Ben - we had so much fun working with you and Echo. The pics of the cheeseburgers came out great - your reaction to my surprise was really rewarding for me. It was an honor to be part of your squad! -
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Georgia Sent on 07/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and Tim were amazing throughout our wedding planning. Rachael was so friendly and helpful giving us tips and info as we were planning from the uk. We hired wedding decorations separately and she meet us to collect everything some where that was good for us. We wouldn't of had a beautifully decorated room without them. Thank you so muchRachael's Custom Events's reply:
Georgia - thank you so much! You had such a lovely intimate event. It was an honor to be a part of your destination wedding! -
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Adriana Sent on 07/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael & Tim are beyond wonderful, and we really enjoyed working with them!
Through our many phone conversations before the wedding, we could tell that Rachael & Tim are very passionate about wedding planning. Chase and I thought we were well organized and thought through the details and logistics, but Rachael & Tim helped us think through and plan for so much more! We realized how much we did not consider and we were so happy that Rachael & Tim were helping us!
They were just overall fantastic and helped the wedding day go smoothly even with everything Mother Nature threw at us and unforeseen schedule changes. Our ceremony start time got pushed back, and Rachael & Tim handled it wonderfully; they kept us calm, planned ahead for the remaining day-of schedule, and got our schedule back on track without feeling rushed.
We would highly recommend Rachael & Tim to anyone planning a wedding! They are fantastic wedding planners and even better people!Rachael's Custom Events's reply:
Adriana and Chase - WOW. You two are so in love and sweet. We had a great time with you. The vineyard was such an amazing backdrop - the whole day was breathtaking. We were honored to be there for you! -
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Eric Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and Tim were our wedding planners and they did an amazing job. We held a 4 day event in Eden, Utah. It was Thursday evening thru Sunday morning with 110 guests in attendance.
The entire weekend went amazingly smooth and we owe so much of that to Tim & Rachael. They brought a ton of decorations with them, they set up each venue throughout the weekend, took down each venue, organized all of the decorations and decor.
They came out and walked the venue with us prior to the event. They helped design the whole theme, the reception, center pieces, table set ups... They helped us find vendors.
They clearly have a ton of experience with weddings and thought of things we would have completely missed.
I would recommend them to anyone planning a wedding who needs someone in their corner.
Thank you so much Rachael and Tim. It was the wedding of our dreams and we never could have done it without you. You're the best!-
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Rachael's Custom Events's reply:
Eric - it was a great honor to have been a part of your wedding weekend. You and Josephine are a truly wonderful couple, and it has been a wonderful adventure!! -
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John Sent on 05/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachel and Tim were great and at the end, my now wife and I are glad that we picked them to be our wedding planner. They were on top of their game. They took care of everything on the wedding day and they made sure that everything is going as planned. Tim even stepped up as our MC in the reception even though it is not what we planned. We are really thankful. If there is anything it would be the budgeting. My wife and I came to rachel to help us budget the wedding from the very beginning. At first we dont know everything that is to be spend but there was a misunderstanding and did not take into account other possible options in the wedding like fees for DJ, gifts and favors. We were a bit overbudget but it is expected for events like weddings. Overall, rachel and tim are great planners that just obviously want to help couples out. I highly recommend them and my wife and I thank them from the bottom of our hearts.
-JohnRachael's Custom Events's reply:
John - thank you so much! It was a wonderful day - you and Dionne looked so happy. It was touching so see. -
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Shelly Sent on 03/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Rachael as our wedding planner the summer before our wedding. She planned and executed our dream wedding in six months. We got married on January 13 at the Las Vegas golf club and the day went smoothly thanks to Rachael. Rachael is very well organized and very knowledgeable about the wedding industry. I requested that our wedding be simple but still be nice for our guest to enjoy celebrating with us. She managed to give me a simple, elegant wedding on an extremely tight budget. I would not have been able to pull it off on my own. Having a wedding planner to coordinate on the day of the wedding was priceless. I was able to enjoy my day with my guest and let Rachael worry about all the little details. I would fully recommend hiring Rachael as your wedding planner!!!Rachael's Custom Events's reply:
Thank you so much! You and Joe were so easy to work with. We appreciate you trusted us with your Wedding - and everything leading up to it. -
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J Sent on 03/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and her team were day-of coordinators for our wedding, and they did a great job. I chose Rachael because her events are just this: custom. I liked that I wasn’t getting a cooker cutter day-of coordinator, because we didn’t have a cookie cutter wedding. She calmed my nerves and helped us execute the wedding of our dreams.Rachael's Custom Events's reply:
Hi, Jessica - thank you for the kind words. Your rehearsal and wedding day were filled with love and fun - it was great to be a part of. -
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Greg Sent on 02/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael's and her team were wonderful to work with and the made our daughters wedding very specialRachael's Custom Events's reply:
Greg - thank you! Candice was a dream bride to work with, and we thought the day was very special. We appreciate being a part of making it so. -
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Pam Sent on 02/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As being an “out of state,” (Oregon-Nevada) mother of the bride, you can imagine my anxiousness as my daughter’s wedding day approached. At my insistence, my daughter looked for a wedding day-of-coordinator. She was excited to find Rachael and said, “Mom, you’ll love her!”
I too found Rachael to be reassuring, professional, detail oriented and an excellent communicator. She made sure Jessica and Tim’s wedding day was everything they had envisioned and more.
Since the wedding, I’ve received many compliments from family and friends remarking how beautiful, heartfelt and fun the wedding and reception turned out. One of the many perks of having Rachael as our coordinator; I was able to relax and enjoy my daughter’s wedding day! Thank you Rachael!
Rachael was a pleasure to work with and I highly recommend, “Rachael’s Custom Events!”Rachael's Custom Events's reply:
Pam - thank you so much! We were so happy to be a part of Jessica and Tim's day. It was a wonderful event! One of my favorite moments was you walking her down the aisle - the way you looked at her was truly a special mom/daughter moment. -
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Matthew Sent on 02/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and Tim were absolutely amazing. They understood completely what we really needed out of the simple wedding we had hoped for. WE had many calls leading up to the event to make sure everything was taken care exactly the way we wanted it. They made the day an absolute breeze and helped with decor to keep costs down. They sacrificed some of their personal time to make our day easier and made the trip to attend our ceremony. We could not be happier and would recommend them to anybody regardless of wedding size or location.Rachael's Custom Events's reply:
Matt - we so enjoyed being a part of your wedding! You and Lauren are a wonderful couple. Durango, CO was so beautiful, and what a setting for an outdoor ceremony. Thank you for bringing us along! -
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Steven Sent on 02/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was working with another wedding planner from outside Vegas when my wedding planning went into crisis mode. The venue we contracted with six months out cancelled less than 90 days out. I had worn out my fingers Googling for another venue, found one, and wasn't sure if it was the only thing out there. I contacted Rachel and Tim, and they said "Yes, that is the best of what you are looking for." So it gave me great peace of mind that I had done the best I could do on limited information. Great people. Kind and supportive. -
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Desiree Sent on 01/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael's Custom Events was top notch. Rachael and her husband Tim work as a team to help create the wedding of your dreams. From our first meeting with the two of them, we knew that our wedding planning was in great hands. They have great energy! I was a very hands on bride and definitely had a vision. Rachael was very thorough in checking in to see what I needed and where she could help out. They visited with us on multiple occasions, met with our venue coordinator at our venue and even came to our house one weekend to preview all our decor and go through line item details. Rachael and Tim were instrumental in leading our wedding rehearsal the day before our wedding. On the actual day of the wedding, everything went smoothly because of them. They set up everything!!! The day and night went by fast (just like everyone says) and they worked hard to make sure our vision came to reality. They were very professional and I loved that even had a radio system set up where they could communicate with one another. They kept us on schedule and yet kept our wedding flowing organically. It was seamless! We met with them a month after the wedding and they shared some funny stories with us about our special day (kind of like a behind the scenes of things we never knew happened). They truly made our wedding day a dream come true. Thank you Rachael and Tim for making our wedding so amazing!!! It seriously was something out of a magazine! I highly recommend Rachael's Custom Events!!!Rachael's Custom Events's reply:
Desiree and Jeff - it was our great pleasure to be there on your day and give you everything you wished for. It was truly a beautiful day. Thank you so much for allowing us to come along! -
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Marybeth Sent on 12/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough good things about Rachael and Tim and the magic they worked on my wedding! First of all, I loved working with a married couple! They’re so sweet and I think it’s very inspiring to see such a great couple running a business together. They both really brought their strengths to the table! The entire process was fantastic. Rachael was always quick to respond to my questions and I could just tell she was really on the ball. On the wedding day, she really went to bat for me! My fiancé and I had a custom neon sign made for our wedding and the venue didn’t want to hang it but Rachael wasn’t going to let that happen! She made sure they got it done and it was perfect. The best part was, I didn’t even know this issue had arisen until well after the wedding! My wedding day was so relaxed because I knew Rachael and Tim had everything under control. At the reception, Tim was basically our DJ and he did such a great job! I made playlists and he made sure all the songs we wanted to hear were played. He also made announcements and did a great job! I’m so beyond grateful for this because they saved us literally thousands of dollars by not having to hire a DJ. In addition, they provided tons of decor and containers for all the candy on our candy table. Their prices are also so, so reasonable! This is by far the best money we spent on our wedding. It was truly a magical, perfect day and I know it was in very large part due to Rachael and Tim!! I seriously can’t say enough good things about them. If you want your wedding to run perfectly and be beautiful, hire them!! You won’t have to worry about a thing on your wedding day and that is seriously priceless.Rachael's Custom Events's reply:
Marybeth - thank you so much for your kind words. It was truly our pleasure - thank you for allowing us to be a part of your special day! -
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Vanessa Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found rachael on wedding wire we hit it off immediately she asked what we needed and wanted and fullfilled all our hopes and desires i didnt lift a finger she made our day perfect without a hiccup not one. Our day was perfect. We live in Texas and Rachael did all of it without even meeting us. I felt like a queen on our special day I could have asked for a more perfect day my makeup hair the staff at the facility where we were married was perfect all her tips and everything just can't thank you enough for making our day greatRachael's Custom Events's reply:
Vanessa - it was such a great day! I have enjoyed all of our conversations. You have a beautiful family, and it was a joy for us to help bring it all together. Thank you for letting me be a part of it all. -
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Alexandra Sent on 09/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am from Texas and was trying to plan a Vegas bachelorette party for my best friend. After saving a million pins (on Pinterest) of how I wanted the suite decorated I realized there was NO WAY id be able to get all the balloons and decor onto the plane so I decided to hire Rachael. Thank GOODNESS I did! she is absolutely amazing! I highly recommend her. She went way-way above and beyond my expectations. She should have charged me more!! She thought of everything and more. We had balloon letters saying "From Miss to Mrs", champagne, orange juice, 150 balloons in rose gold, blush, white, and pink. They covered the entire suite!! There were even cupcakes and snacks! Not to mention surprise games and party favors. Everything was adorable. I also must speak of how much she truly cares. I am not the easiest client to deal with, I admit it, and she was more than patient with me. She also really paid attention to my notes. I was fairly specific about what I wanted and she nailed EVERYTHING perfectly! The bride said "I wish she were in Texas so she could do the wedding" hahaha. I can not say enough good things. Hire her. You won't be let down.Rachael's Custom Events's reply:
Thank you so much for the very kind words! I loved being your 'boots on the ground' and helping with the surprise. -
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Carol Sent on 08/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Being the mother of the bride and having no notice, I had no idea how to make my daughter’s wedding day special. All I could think of was no time, limited funds and where do I start. I met with a few event planners but when I met Rachael I knew it was a perfect fit!
If you’re looking for someone to remove the event stress, who has imagination and delivers everything from the largest to the smallest detail, look no further than Rachael’s Custom Events.
Not only was my daughter’s wedding day everything I hoped it would be; but we were able to enjoy ourselves knowing we had you handling everything. To say Rachael is amazing is an understatement. She’s a professional that treats you like family.
We’re putting the word out that if anyone has a wedding, anniversary, graduation or any event that they want made memorable; don’t look any further than Rachael’s Custom Events.
Thank you Rachael’s Custom Events
Rachael's Custom Events's reply:
Thank you! It was an honor being of service! We are always happy to help! -
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Happy Sent on 08/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael and her hubby were amazing!! They went above and beyond what I hoped for. I did an in-suite reception at Aria and the place was beautiful. I cannot wait to get my pictures back from the photographer so I can see all of the details that was put forth. All I can say is HIRE HER, you will not regret it. I am from outside of Vegas so she really took the stress stuff headache from me by trying to coordinate/pickup/setup items on my wedding day. I was able to relax and enjoy the day with my friends and family.Rachael's Custom Events's reply:
Thank you for your kind words! We enjoyed the journey with you, and were happy to be of service. -
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Ashley Sent on 05/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding wish came true! I wished for a beautiful day filled with beautiful decor, a warm atmosphere, and wonderful surprises! My wish was granted by Rachel . . . . I really could not have asked for a better wedding planner/decorator. From the initial meeting, great communication, creative and inventive ideas, and a beautifully delivered wedding reception - I had a positive and great experience working with Rachel. I had a lot of ideas and she really helped me fine-tune what I wanted and needed. She has so much creativity that combined fun, fresh ideas with traditional concepts to create a lovely, warm reception atmosphere. She surprised me with extra add-ons that made the day even more special. She was professional and truly cared about making our wedding day everything that we wanted and more. I would highly recommend Rachel for weddings and any other party planning event!!! -
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Jeanine Sent on 03/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I learned about Rachael by attending a bridal shower and wedding reception for a very close friend. The events were so lovely that I booked Rachael's Custom Events to work with my daughter for her wedding. Rachael is very professional, responsive, and really seems to understand the importance of that 'big day'. It is so helpful to have someone in your corner who can handle all the details. When you just want to enjoy the event as the bride or the mother of the bride, this is the way to go! She has great ideas, but is also sensitive to what the bride and groom want and making that dream real. If given the opportunity, we would work with her again! -
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Lesa Sent on 02/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachel not only planned my wedding reception she also planned by bridal shower. Her personal attention to detail made both events perfect. I literally only had to show up and enjoy my guests. I would highly recommend using Rachel for any event. -
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Rebecca Sent on 01/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough about Rachael at Rachael’s Custom Events. We could not have pulled off the wedding of our dreams without her. We live in Colorado, but wanted to get married in Southern California. During our sit down, we expressed our desire for a beach themed wedding, and that we did not want to get married at a regular venue, but at a family home. We did not have the time to give much other input, but trusted her to make our dream come true. She handled EVERYTHING. She stayed in touch, was responsive when we called, and was gracious throughout the process. She even made sure that every song we wanted was available for each family member we wanted to dance with. A few days before our wedding we found out that the weather had caused some flooding in the house. Rachael, calling and making arrangements all of the way from Las Vegas, found a crew to come and clean the dance floor area. When our wedding day arrived, she was there from early in the morning until well after the reception ended, continuing to handle everything so we were free to enjoy our day (not to mention traveling there days ahead of time to coordinate the days prior prep). We had the wedding of our dreams. The lights, the cake, the food, flowers just like the picture I emailed her, the photographer – the attention to detail was amazing, and she had some extra surprises for us. Her attention was so exceptional that she was watching the weather conditions that week, and was prepared to move our outside ceremony inside in case of rain – which it did! Rachael and her team were prepared and the ceremony went off without a hitch, and was still beautiful. She did that for us. Personal attention does not describe the level of attention she gave us. Rachael’s Custom Events was the only planner who was interested in coordinating a smaller in home wedding of about 75 attendees. She went above and beyond. It was like having a member of the family – she genuinely cared, and we felt it. -
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Jennifer Sent on 01/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael has creative ideas and pays such attention to detail that your event will be unforgettable. Her desire to make everyone feel special and included in both the planning process and the event itself is the kind of personal touch you won't find everywhere. I have attended several events by Rachael and have never been disappointed. -
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Shawna Sent on 05/28/20184.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael is absolutely amazing. She created a mesmerizing woodland fairy themed Sweet 16 for our daughter. She paid attention to the smallest of details to make sure it was the event my daughter wanted.Rachael's Custom Events's reply:
It was an honor to have been a part of such a wonderful event! Creatively it was a wonderful opportunity for us - we loved every minute. You have a great family, and it was such a pleasure to get to know you. -
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Steph Sent on 08/30/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Coordination
Rachael and Tim helped us with the planning and day-of-coordination for our destination wedding at Siena Golf Club. My husband and I had never been to Vegas, so we were clueless! They provided us with venue choices that fit both our budget and the vibe we were hoping for. They even took a tour to scout a venue of my request that they had never been to before. We ultimately went with one of their suggestions (Siena) and we could not have been happier. Their recommendations for florist, photographer, videographer, officiant and bus company for guest transportation were a perfect match for us as well. They helped ease the day-of stress despite the downpour of rain that started half way through our outdoor cocktail hour! The quick transition to “Plan B” mid-cocktail hour went so smoothly, as if that was the original plan. Rachael, Tim, Siena’s event planner and her amazing staff could not have done a better job dealing with Mother Nature. Other things to mention about Rachael and Tim : they were attentive to certain things that were very important to us like organizing to have their daughter available to FaceTime the ceremony for my grandparents in New York, allowing me to ship boxes of favors and welcome bag items to their home and providing me with an awesome canvas “emergency bag” filled with important goodies that would have definitely been forgotten otherwise! They also added little decor touches to our sweetheart table and fairy lights and tea light candles to the centerpieces. The list goes on and on and we were just so pleased with the services they provided!Rachael's Custom Events's reply:
Stephanie - it was such a spectacular day even with the rain! We loved every minute with you and Jovannie - you are a really special couple. -
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Amanda Sent on 04/21/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rachael took care of everything! We had several things that could have gone wrong and she fixed the immediately so that no one noticed a thing. The bride and groom didn’t even know there were issues until days later! The day was our dream wedding! Rachael helped bring my dream to reality!!Rachael's Custom Events's reply:
Hi, Amanda - it was a great day! Thanks to you and Justin for allowing us to be a part of it! -
Quality of service
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