Petals and Promises Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9
Excellent
41 reviews
Recommended by 97% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
+16
User photos
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Kyra Sent on 12/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
1000/10 would recommend!
Genevieve is an absolute angel! I was really worried about planning a wedding from a different city but she handled everything and made it look so easy. I had no idea where to begin so she recommended vendors who turned out to be totally amazing. She kept in contact with me constantly to make sure I was completing my homework and even made sure she was there for cake tasting to be sure we were happy. The wedding day went by without any issues, made sure we had food in our suite, and even stayed to clean everything up. Thank you so much Genevieve, I literally don't know what I would have done without you!-
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+2 photos
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Alyssa Sent on 10/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worry Free
Genevieve was an amazing wedding planner!!! I planned my wedding in Saint Petersburg from Colorado and she made it completely stress free!!! From great recommendations to helping me decide on little things she did it all! My guests complimented on how great everything was decorated and put together. I had zero issues during my wedding day and she kept me completely within my budget. On top of helping deliver the wedding of my dreams, she is just the sweetest woman! I wish I was planning another wedding just to chat with her. I highly recommend her services to anyone in town or out of town!!! -
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Brittany Sent on 09/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress free!
Genevieve was simply amazing! She is very professional and personable and very easy to get in touch with! She accommodated everything we asked for. Hurricane Dorian was moving near Florida days before and during our wedding. Genevieve Eased our minds the whole time, sending us weather updates and not worrying about it! Our wedding day was absolutely perfect and completely worry free. She kept up with the timeline of everything so we just followed her instruction! I highly recommend her and her services! Thank you again Genevieve for a perfect memory!-
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+6 photos
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Jen S. Sent on 08/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny and more
Genevieve is amazing; she is very respectful, a clear communicator, and always answered her phone when needed. She never seemed once bothered with what I needed and always provided proper guidance and ensured my wedding day was perfect. Which it was, I don't know if I could've survived without her.
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Anna Sent on 07/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The absolute best!!!
Genevieve is absolutely the best - there was 70% chance of rain and she moved everything up two hours earlier so we could get married on the beach. She is the sweetest and gets things done! And she has trusted vendors for each and every thing you need! Love this lady and her team!!! -
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Aqana Sent on 05/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination Wedding
Weddngs planning is very stressful and you want to relieve that stress of planning a destination wedding your only option is Genevieve from start to finish she is amazing and craetive she will bring your vision to reality. I would recommend her over anyone in the Florida area. Trust me I talk with several and no other coordinator was trustworthy and ensuring as Genevieve. My Wedding is June 15th 2019 I cant wait to finally meet her. This had to be one of the best experiences in my life. Thanks Genevieve for a stress free wedding planning. -
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Helen Sent on 12/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding!
Thank you so much for helping my daughter to create her dream wedding! I would recommend Genevieve to anyone who is planning a wedding in Florida. I was so lucky to find her. I live far away and I was unable to help my daughter with her wedding. Genevieve helped her stay on task. She helped her find vendors and designed the wedding that she had always dreamed of. She was really a life saver! -
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Savanna Sent on 12/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved me so much time and money!
I was overwhelmed in wedding planning and finally gave up. I thought that I could do it myself but realized that I was in way over my head. My maid of honor actually started calling wedding planners and found Petals and Promises. She told me to give Genevieve a call. I was worried that wedding planners cost too much but when I talked to Genevieve she showed me how she could save me money and time. I am so glad that I hired her. I wish that I would have hired her sooner! She helped me iron out all of the mess that I was in and fit everything together. If I would have hired her sooner I would have saved a lot of time and money. -
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Emily Sent on 12/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
I live in Denver and I wanted a destination wedding. I hired Genevieve for my Florida beach wedding and she made everything so easy. She helped me with my marriage license and even helped me get my dress there safely. She even helped me book a cruise for my honeymoon right out of Florida. She took care of everything! I had no worries the day of my wedding and everything was beautiful. Best decision ever! -
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Jess Sent on 11/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Greatest Planner in Florida!
Thank you Genevieve for making my dreams come true with the beautiful wedding you helped plan for us! All the details were so beautiful, especially the handmade bouquets you made for my girls and I. You helped from finding the perfect venue, to searching for the best vendors that would keep us in our budget, and without you, I can truly say the whole wedding planning experience would have been a nightmare! You took care of the communications with vendors for me, and all I had to do was either show up or write the checks. My husband and I were able to enjoy every minute of being engaged, without losing ourselves in the planning. We had the most elegant garden wedding, that blew our expectations! Thank you for the professionalism and quality of the services you and your team provided for us. We are so happy we chose you to plan our perfect day! I highly recommend Petals and Promises in helping you put all the chaotic bits and pieces together of planning your dream wedding, because you will not regret it. Thank you so much Genevieve! -
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Jackie Sent on 10/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Happy!!!
If you are looking for someone to give life to your wedding vision you need to hire Genevieve! I told her what my vision was and she worked back and forth with me to make it happen. She was so patient with all of my questions. My wedding was everything I ever wanted. Hiring a wedding planner was the best decision that I made for my wedding. She took care of everything and made sure that I stayed on track. I never had to worry about missing anything. -
Quality of service
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Mierlyn Sent on 08/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I are beyond grateful to Genevieve for making our wedding one of the best days of our lives. She completely exceeded our expectations. I cannot thank her enough for the time, effort, professionalism, and dedication that she put into making sure we had the wedding of our dreams. She was always available to answer our questions and to lend a listening ear when things got stressful, she introduced us to the most fantastic vendors, and she made sure we were completely satisfied with everything she offered us. My husband and I were worried about leaving our wedding in the hands of someone other than ourselves but she most definitely gained our trust and we felt secure in having her put our wedding together. It has been two months since we got married and our guests are still talking about our wedding! If you are looking for someone to help you plan the wedding you have always dreamed about, I highly recommend that you reach out to Genevieve. I have nothing but praise for her. She truly was made for this job and we feel incredibly blessed to have found her. -
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Channel Sent on 06/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough about Genevieve. She was always there for me to answer all of my questions and keep me on track. I felt so comfortable always knowing that I could count on her. I gave her my vision and she worked with me to bring my vision to life. My wedding was everything I dreamed of. Her staff was so wonderful to my friends and family on my wedding day. My family had such a great time and kept telling me how wonderful my planning staff was. I could have never made it happen without her. -
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Faith Sent on 03/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing! Genevieve did everything to make our special elopement go very smooth from beginning to end. Anything we needed or questions we had she got it taken care of. We highly recommend Petals and Promises!! -
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Rachel Sent on 01/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are getting married in the Tampa area you should only use Genevieve. She is simply the best and will find something to make this work on your budget. I cannot say enough great things about her. -
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Adrianna Sent on 10/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Genevieve planned my entire destination wedding. I couldn’t be happier. She worked with all of my vendors to ensure that my whole day went perfect. She helped me design every detail and was with me every step of the way. I couldn’t have done it without her! -
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Isabel Sent on 10/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so lost when I found Petals and Promises. I thought I could plan my wedding on my own but I work so much it got overwhelming and I was falling behind. I contacted a lot of companies and met with a few people but I connected with Genevieve. She was very professional and always there to answer all of my questions. She was not the cheapest planner that I found but she is definitely worth it. She is very attentive and handles every detail. My wedding day was beautiful and her staff is so professional. -
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Ashley Sent on 10/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so greatful to petals and promises for helping me plan my elopement. I was so stressed out trying to plan my wedding. I saw their website and called. They took care of all the details and made everything so simple and stress free. There staff was so friendly and treated us like royalty. -
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Elizabeth Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I first got engaged I reached out to Petals and Promises. They worked with me to discover my vision and style and made it come to life. My wedding was more beautiful than I had even imagined and they walked me through every step of the way. I always felt comfortable with them and felt like it was a personal experience. I am so glad that I found them and I have recommended them to my friends that are getting married. -
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Kimberly Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience! I was searching for a wedding planner to plan my dream beach wedding that could take care of everything for me because I live in Michigan. Genevieve took care of everything. She was always there for every question and kept everything on track. -
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Michael Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had to find a wedding planner last minute because my venue told me that they come with a planner but I found out that the planner was not a real wedding planner. She just worked for the venue the day of the wedding. Petals and Promises came in at the last minute to rescue us from chaos. They took care of all the details and organized everything to flow nicely so that we could enjoy our day. -
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Dannielle Sent on 07/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wanted a destination wedding but I didn’t know where to start. Petals and Promises helped me through every step of the way through my planning process. I don’t know what I would have done without Genevieve. The day of the wedding she was there with her staff and made the day run smoothly so I could just enjoy the moment. Thank you so much! -
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Jessica Sent on 11/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I called Petals and Promises because I wanted a Clearwater Beach wedding but I live in New York so it was impossible to plan it myself. They helped me customize my package to meet my needs and they were with me through the whole process. Their all inclusive packages make everything so easy. They even took care of all the travel arrangements. When I arrived at my hotel I was surprised to find a welcome basket made just for us! They even made a personalized website for our wedding day and they posted a video of our wedding live on it so that our family in New York could watch it live even though some of them were unable to attend! -
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Sandra Sent on 11/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Petals and Promises is the best! They helped me plan my beach wedding and got everything done before my fiancé left for boot camp. We went to their office and they helped us design all of the decorations for our wedding. There packages came with photography and music and everything! They helped us find a reception venue within our budget and helped us plan out our entire day! Genevieve was there with us for everything. She made sure that all of our needs were taken care of and that everything went perfect. I am so happy I choose them to help me plan my day! -
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Jackie Sent on 11/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Genevieve asked me what my vision was for my day and then she made it happen. I didn’t have the stress that my friends had planning their weddings. I didn’t have to worry about my budget because she fit all of the vendors and details into the budget that I set in the beginning. The day of my wedding she took care of all the vendors and the schedules and my bridal valet took care of me and my girls. I felt like royalty! -
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Tammy Sent on 11/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough about Petals and Promises. They were with me every step of the way. They helped me design every detail and made my wedding amazing! On my wedding day they made sure that everything ran smoothly so I could just enjoy my day. I have recommended them to all of my friends that are getting married.
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Jaquelyn Sent on 11/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I wanted to escape the cold and elope on the beach. We both work full-time jobs so planning a destination wedding is a big hassle. So, we called Petals and Promises. They took care of everything for us. They even took care of all our travel arrangements. When we arrived at the airport a limo picked us up and took us to their office where we were greeted by the amazing staff. Our concierge went over our itinerary with us and had our rental car waiting to take us to our hotel. When we got to the hotel they surprised us with a welcome basket. They made sure everything was perfect. My stylist came to our hotel room and my limo took me to the ceremony site. After our ceremony, we had a champagne toast. While we were doing our formal pictures on the beach they transformed our ceremony site into a celebration dinner for two with a decorated table and chairs right on the beach under our wedding arch! I can’t say enough about them. They made us feel so special and personalized every detail to make our destination elopement special. Thank you so much Petals! -
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Sharon Sent on 10/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Genevieve worked from day one with my granddaughter and her husband to design and create every aspect that they wanted. The day of the wedding was flawless everything on time and it was beautifull. -
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Joseph Sent on 10/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We really wanted a wedding in Barbados. We went to our travel agent to see how we could make it happen and she recommended Petals and Promises. They took care of every detail. We never had to worry about anything. All we had to do was show up and we had everything that we wanted. Thank you so much for making this happen for us! -
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Pam Sent on 10/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I live in Michigan and I always wanted a beach wedding. A friend told me about Petals and Promises. They make everything so easy because they package everything together so I didn’t have to find other vendors. I was able to plan my beach wedding hassle free and stay in my budget. -
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Laurence Sent on 10/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A friend of mine used Petals and Promises for their wedding and it was beautiful. Everything ran so smoothly and they were so happy. So I booked then for my own wedding and they took care of everything and were able to get us discounts to keep us in our budget. I can tell you that you will not have any worries on your wedding day if you use Petals and Promises.
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Cheryl Sent on 10/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Petals and Promises was able to help us plan the wedding of our dreams within our budget. I was having a hard time finding vendors to work in our budget and a friend recommended Genevieve from Petals and Promises. I called her and she immediately gave me ideas and options to have a beautiful wedding within our budget. She treated us like royalty on our special day and took care of everything. I don’t know what I would have done without her and her team.
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Paul Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very nervous about missing things or not staying on budget during my wedding planning so I decided to hire Petals and Promises. They took away all of the stress and walked me through every step of the way. They were able to get exactly what I wanted and within budget. I highly recommend them for your wedding planning needs! -
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John Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very nervous about missing things or not staying on budget during my wedding planning so I decided to hire Petals and Promises. They took away all of the stress and walked me through every step of the way. They were able to get exactly what I wanted and within budget. I highly recommend them for your wedding planning needs! -
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Mary Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very nervous about missing things or not staying on budget during my wedding planning so I decided to hire Petals and Promises. They took away all of the stress and walked me through every step of the way. They were able to get exactly what I wanted and within budget. I highly recommend them for your wedding planning needs! -
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Jennifer Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you so much Petals and Promisses, i couldn't have picked a better wedding concierge. The way the wedding was organised goes beyond how i pictured it in my dreams. Everything was so carefully handled and so perfectly arranged that we weren't stressed out for a minute about anything. Nothing was left for luck, everything was just thoughtfully put in place to make us feel good about the best day of our lives, and it was in deed the best day of our live, thanks to Petals and Promises. Their unique touch of beauty affected every aspect of our wedding and made it joyful and enjoyable for us as well as for all our guests. They've also been a very good advisor and were kind to assist us in all the decisions we had to make for our wedding. Petals and Promises are the best at what they do, i definitely recommend their services if you want a stress-free and beautiful destination wedding. -
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John Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I contacted Petals and Promises to help us plan our destination wedding in Jamaica. We live in Chicago and always wanted a destination wedding. I didn't know where to turn to get all of the vendors and planning that I needed. A friend told me about Petals and Promises. They helped us plan our wedding every step of the way! I would recommend them to anyone who wants a stress free destination wedding! -
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Kim Sent on 09/17/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Working with Petals and Promises for my destination wedding was a lifesaver! We are a professional couple with very busy lifestyles. We live in Florida but we wanted a destination wedding. We did not have the time to plan the wedding on our own or the resources to find vendors in Puerto Rico. Genevieve asked me about my vision and took care of the rest. She provides all-inclusive services from the beginning to the end so that you can just relax and enjoy your day!
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User2770979 Sent on 09/17/20164.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Petals and Promises for my destination wedding was a lifesaver! We are a professional couple with very busy lifestyles. We live in Florida but we wanted a destination wedding. We did not have the time to plan the wedding on our own or the resources to find vendors in Puerto Rico. Genevieve asked me about my vision and took care of the rest. She provides all-inclusive services from the beginning to the end so that you can just relax and enjoy your day! -
Quality of service
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Tiffany Sent on 12/28/20184 out of 5 rating4.0-
Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Great Pre-Planning but Stressful Wedding Day
I want to start by saying that Genevieve is a sweetheart and was easy to work with. Prior to the wedding, we communicated frequently and I really enjoyed the pre-wedding planning process. She provided excellent vendor recommendations and the flowers arranged through her were gorgeous. That being said, things really fell apart the day of my wedding. It upsets me even writing this because I never envisioned things going as chaotic as they did. My review is completely fair and honest and based on so many issues that occurred that were apparent to all and not just to me. On the day of the wedding, Genevieve arrived around 3 PM when I was told she would be there by 12-1ish. There was a lot to be set up so time was absolutely needed. My ceremony started late because she was not even close to being set up and guests were made to wait in the lobby with full view of set up still being handled. My ceremony was planned around occurring prior to sunset for pictures and cocktail hour and because we started late, we were racing against time and darkness for a lot of our wedding photos. My wonderful photographer did the best that she could to assist us. Many things that I had purchased were never set up at all and things were largely in the wrong places. My cake topper was even crooked. We dropped our items off days prior along with an itemized list of where things belonged & how many. Never once did Genevieve reach out to ask any questions or clarify set up. Had I known what was going to happen, I would have handled the set up myself along with family. We were all at the venue early that day. I was told not to worry about a thing. The ribbon unraveled on one of the posts of our wedding arch during most of the ceremony and was flapping in the wind and in many of the wedding photos. The microphones did not work well and it was hard to hear the officiant at times. I provided almost all of my own decor and centerpieces but Genevieve was going to bring chair sashes for my ceremony. On the day of the wedding she didnt bring them and said she didn't have them. Why didnt she check this way prior to the day of my wedding? She said she would be there to direct all of us and to provide us food after the ceremony while taking pictures. This did not happen, she was mostly MIA and people did not know where to go for the ceremony, after the ceremony and the grand entrance. I believe this is because she was still setting up my reception during and after the ceremony. She said she confirmed with the venue that our videographer could take drone footage and on the day of the wedding they were unable to do it (and we paid for this). Right after our ceremony, the dj for the next event began testing his sound system loudly while my wedding violinist was playing on the balcony for our cocktail hour! Genevieve was nowhere to be found and we had to fix this on our own. When it was time for me to walk down the aisle, instead of focusing in the moment I was worried about all of the boxes of items that were not yet set up. In closing, while I was pleased with the pre-wedding process, I am absolutely heartbroken with the day-of-coordination. My vision for my day was somewhat shattered and I had put a lot of faith and trust into things going smoothly. I would recommend in the future Genevieve having more people to help her on the day-of with detailed weddings so there is enough time and so that she is free to be available to coordinate everything else. -
Quality of service
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Latoya Sent on 04/17/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
She consistently refused to provide different proposals. Instead, she only use her in-house staffing which was double the cost of local competitors. She even charged a 9% sales tax which is well beyond the percentages in the State of Florida. At the end of the day we were beyond disappointed that we did not have an advocate for what we needed and want on our special day. There is no way I could recommend hee services to my military friends. -
Quality of service
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