Paisley and Pearl Events Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Collin Sent on 11/02/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather rules!
Heather was great to work with! As the groom, I didn't have any problems the day of the wedding as Heather and her assistant handled any issues that arised. This included some spotty weather coming through for an outdoor wedding. Highly Recommend. Bride here - Heather was great to have to help answer lots of wedding logistics questions I had and most importantly - handling the entire wedding day flawlessly and always making sure we had a drink. & snack in hand! She was always responsive to email/text/call whatever we needed and she helped me pick out rentals and handled vendor communication/timelines. Also, she is just a great person to be around! -
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Christine Sent on 10/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Heather was absolutely wonderful to work with. She was always friendly, easy to talk to, and really listened to what we wanted throughout the entire planning process. She advocated for us, coordinated beautifully with our vendors, and kept everything running seamlessly on the wedding day. Thanks to her, we were able to just relax and enjoy ourselves without a single worry. She pulled everything together perfectly and made the day everything we hoped it would be. We can’t recommend her highly enough! -
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Allison Sent on 05/25/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Planning Decision!
Hiring Heather as our month of coordinator was one of the best decisions we made while planning our wedding! We also did our pre-marital counseling with Heather - we highly recommend doing pre-marital counseling through her if she has availability. We looked forward to those sessions every week, and what we discussed and worked on during counseling helped us go into our wedding in a healthy place, despite the stress and busyness of wedding planning. It also had the added bonus of giving us an opportunity to get to know Heather and vice versa, so by the time our wedding week arrived we were super comfortable working with her. Heather is the best combination of relaxed and organized, which helped put us at ease. Her attention to detail helped make everything go smoothly - from putting together a timeline that gave us plenty of time to relax and hang out with friends and family, to creating the perfect table configuration for the reception. By the time we got to the rehearsal, we were able to relax and not worry about anything, because we knew Heather and her team had everything under control. Because of that, we were able to be present with each other and our family and friends and actually enjoy our wedding day! -
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Kate Sent on 01/07/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!!!
I can't emphasize enough how helpful Heather was in the weeks leading up to our wedding! Originally, my partner and I planned to tackle all of the planning ourselves and to only hire a day-of coordinator for our event. However, as an anxious planner myself, I am SO glad we had Heather to help in the weeks leading up to our event. My partner and I were truly able to enjoy the lead-up and the big day because we knew Heather had everything covered. She helped us bring our vision to life and was a logistical genius when it came to coordinating our vendors and the event timeline. Everything came together perfectly and the day went so smoothly - all thanks to Heather's meticulous planning and attention to detail. We are still amazed at how everything came together for our day better than we could have hoped. Heather was such a huge and helpful part of the wedding planning process for us, and we can't recommend her enough! -
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Zaheda Sent on 11/20/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is the calm amidst the chaos and the fiercest advocate for your day!
We hired Heather for our multi-cultural wedding of multiple days in November 2023. As you can imagine, multiple days means multiple locations, a myriad of different vendors, and the stress that comes along with managing all of these moving pieces. Heather was the singular savior of all of it. She, a practiced and collected professional, managed ALL of the vendors I had booked, and only asked for emails/phone numbers as well as what they were contracted for. She was an indispensable resource during all the months leading up to the events, even though I had hired her for partial planning (budget constraints- in retrospect, I should have splurged for full planning with her, she is so worth it) recommending vendors I should book based on what I was looking for, as well as suggesting our main wedding venue pretty much immediately. She just GETS it. She goes over the plans of each day in meticulous detail, but really only needs it once because she is so good, and then executes flawlessly. She even managed to completely turn over a wedding altar and backdrop for two different cultural ceremonies in 30 minutes. When I made this request, she didn't even blink, and instead strategized the best way to make this work.
Naturally, things went awry during the events and afterwards- she handled everything calmly during the days, employing bridesmaids and groomsmen to keep the stress away from the couple, but afterwards, when the events were long over, she helped again in obtaining all of our wedding photos from a photographer who stopped responding and missing all her deadlines.
Heather is more than just a planner, she's obviously excellent at her job, but she's an exceptional person. You feel taken care of when you're planning with her, and you feel like she understands you, deeply. That kind of reassurance and relatability is difficult to find. She's truly a standout star in a sea of wedding vendors, and I'm so grateful to have booked her. -
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Lissa Sent on 05/18/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Why would you plan a wedding without Heather??
Heather with Paisley and Pearl events was essential to the success of my daughter’s wedding day! I cannot imagine having gone through this planning without having a month of coordinator! Heather was easily reached, very responsive to our questions, and one step ahead of everything that needed to be done! She truly cared that the day turned out to be exactly what my daughter wanted. She worked hard to listen carefully and then executed the plan! She was also fun to work with and always ready with a smile and a positive attitude! -
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Omar Sent on 02/12/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paisley and Pearl Events
Heather was an amazing wedding coordinator. I would definitely recommend her to anyone! -
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Cityofoakslinens Sent on 11/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The attention to detail can't be beat!
We were lucky to be able to work with Heather from Paisley and Pearl when we provided linens for a wedding at the Rand-Bryan house. Heather was responsive and involved every step of the way. I have worked with many wedding planners and Heather is definitely one of the best. She had the attention to detail that is necessary to make an event all that it was envisioned to be. We look forward to working with Paisley and Pearl on future events! -
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Emily Sent on 05/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Day!
Heather was AMAZING!!! We could not have picked anyone better to coordinate our wedding day! The whole day was absolutely PERFECT!!! From our first meeting with Heather, she was willing to share her expertise to help our day be the best possible. As soon as she began working on our wedding 6 weeks before the big day, I knew we were in good hands. Several family members commented on how calm I was on wedding day (very uncharacteristic for me on big days) which was all thanks to Heather! I trusted her 100% to make our day wonderful, and she created a better day than I ever dreamed! Our day was PERFECT!!! Thank you, thank you, THANK YOU Heather!!!
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Alison Sent on 04/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Month-Of Wedding Coordinator
We are so happy with our choice to hire Paisley & Pearl as our wedding coordinator. Heather and her team alleviate so much stress for us not only day of the wedding but the month leading up to.
Her attention to detail is wonderful! About a month prior to the wedding, we met with Heather to discuss in great detail everything you could imagine all the way down where we want certain people to sit during the ceremony and how we wanted our napkins folded. Things I would have never thought to consider. The best part was when she told us to re-direct all of our vendors her way. Music to my ears!
The highest compliment I could give for wedding day is that I didn't see or hear from Heather and her team except to make sure I had food and drinks throughout the reception. They handled everything flawlessly especially given a quick change in plans due to rain. They executed on my vision beautifully. If there were any issues with guests or vendors, I did not know about them (which is exactly what I wanted). -
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Molly Sent on 04/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Day Ever!
Paisley and Pearl did an amazing job keeping our day stress-free!
Two weeks leading up the wedding Heather took over all vendor communication which was incredibly helpful. She answered all our questions and made sure she had all the details of what we wanted on wedding day.
During wedding day Heather and her team did an incredible job setting up our personal decor items, keeping us and the vendors on time, communicating with us and with the vendors, and making sure we had food and drinks!
Our day was beautiful, fun, and stress free - all that thanks to Heather, she is a life saver.
We highly recommend Heather and her team for your wedding day. -
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Karyn Sent on 02/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most supportive and kindest wedding coordination team!
My husband and I had an awesome time working with Heather and her team at Paisley and Pearl to plan our wedding celebration at Chatham Station! She is the sweetest! Heather helped us with all our questions and supported us through our month-of and day-of wedding coordination. She went over and beyond to make everything as smooth as possible for us and that meant so much to us! We're so grateful she and her team were a part of our big day! We look back on it all really fondly. :) -
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Josie Sent on 07/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t have done it without her!
They helped make our day perfect! I couldn’t have imagined how much I would have stressed handling all the little details that Heather took care of for us! -
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Erin Sent on 07/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Created our dream day!
Heather and Paisley and Pearl Events created the day that we dreamed of to a T! She was phenomenal to work with and really listened to what our vision was for the wedding day so she could bring it to life. We used Heather for month of coordination and day of coordination which was amazing because the last month before the wedding is the most stressful. She took all that communication over for us and allowed us to enjoy the last month of an engaged couple without having to worry about anything! The wedding rehearsal and wedding day were absolutely perfect and we have so many thanks to give to Paisley and Pearl for making our dreams a reality! -
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Suzanne Sent on 06/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lifesavers!
If I have one recommendation for wedding-planning couples out there, it's to hire a month-of planner! And to choose Paisley and Pearl! I don't know what I would have done without Heather and Jessica's help! From the first consultation, Heather was so friendly, personable, and helpful, and definitely helped put my mind at ease. As the wedding month approached and things were getting hectic, my husband and I were again put at ease following a 2-hour planning call in which we went over every single possible detail and made a specific plan for our day! It was so helpful to know that Heather and Jessica were in touch with all of our vendors and making sure that everyone knew what they were doing, where they were supposed to be, and when. And on the day of--WOW. Jessica did a phenomenal job making sure that I had absolutely ZERO worries. I'm an anxious person anyway, and was super worried about certain things with the wedding, but when I tell you that I was maybe the most calm I've been in a long time (except for maybe when the music started and I saw my husband at the end of the aisle!). Jessica decorated and made my venue look beautiful, made sure everything was running smoothly and on time, and I had hardly a worry the entire day. I have no idea how my husband and I would have managed that all on our own. We honestly wouldn't have changed a thing about our wedding and we owe so much of that to Paisley and Pearl! Thank you both so much! -
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Devin Sent on 06/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All You'll Ever Need & Want!!
The first and BEST decision we made for our wedding was hire Heather! She is simply a beautiful person inside and out- infectious laughter, great listener, and truly will make your vision come true even if you don't know what that vision is yet. We had a longer engagement that was prolonged by Covid and she worked with us to navigate those waters like a champ when everything was so up in the air and unclear. There is absolutely no way I would have gotten through the whole wedding process and day of without her! She really makes you feel like family!! And she knows how to get ish done! If we could hire her all over again, we would do it in a heartbeat!! There are not enough words to describe how amazing Heather is and was as a vendor and person. I'm telling you hire this team RIGHT NOW! -
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Rebecca Sent on 05/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredibly helpful in putting together our celebration
Heather was super helpful in dealing with our venue, our other vendors, and answering all our random questions throughout the planning process. Our venue coordinator changed multiple times leading up to our wedding day, and having Heather's guidance on the venue contract was critical when issues came up. We really appreciate that Heather went the extra mile to answer our questions even before our 6-week contract began, rearranging her schedule to meet with us, and even giving us a ride home once. Highly recommend! -
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Alisha Sent on 01/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Coordinator!
Heather was a vital part of our wedding! We hired her to be our day of coordinator and she did not disappoint! She was very on top of all of the details. She was also super responsive when I asked her for advice when our caterer fell through a year before she was set to start on our wedding. As the bride, I didn't worry about a single detail or schedule the day of the wedding. She made sure we were both happy, fed, and always had a drink in our hand. I would book her over again in a heartbeat! -
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Alex Sent on 01/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Heather was incredible to work with - she was organized, helpful, and fun. She knew all the questions to ask - things I hadn’t thought about but were clearly important. She took care of everything day of and I didn’t need to lift a finger. We told her our vision and she made it happen. -
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Emily Sent on 08/26/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top Notch Wedding Planning!!
I knew I was going to need some help planning from the beginning and within seconds of meeting Heather, I knew she was going to be the best of the best! My fiancé and I were unfortunately affected by COVID restrictions and needed to reschedule almost an entire year later than our original date. Heather was so accommodating during that time and made sure I was staying level-headed and on track during a very stressful time! She kept me sane and reassured me everything would be great! Our wedding day was so beyond perfect and beautiful due to Heather and her team’s diligence, timeliness, and top-notch wedding planning skills! I couldn’t be more thankful and would recommend Heather over and over again without hesitation!!! -
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Wynne Sent on 05/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible and Knowledgable
Heather is very knowledgeable and transparent while working with her. She knows the ins and outs of the wedding industry, and she had helped us navigate the foreign waters. She worked hard to find the best vendors at the best prices and presented all the options clearly. She guided us with the design aspect and ensured we got our vision for our ceremony and reception. She was flexible to be reached by phone, email, or text due to our unusual schedule. Heather ensured our wedding day ran smoothly and that we got the best experience we could. -
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Sarah Sent on 04/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Planner
My husband and I are so thankful for everything Heather did for us in helping plan for our wedding. We started with her "Month Of" package, but quickly upgraded to the partial planning package to help take on the load. She is friendly, supportive, knowledgeable and experienced in making your vision come to life. We couldn't have had the flawless day we did have without her help. Cannot recommend enough! -
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Kay H. Sent on 11/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paisley & Pearl All Day in Every Way
Heather is seriously a Jack of all trades which makes her a Master in her industry! Whatever you need, she is already 3 steps ahead. She showed up on my wedding day with a handy dandy ‘Everything you Need’ box, like Hermione’s never-ending bag in Harry Potter! Whatever you think you need, that you may have forgotten, it’s in there! She did all the leg-work for scheduling, rehearsal training, vendor communications, layout...the whole 9 yards!
Heather was such a pleasure to work with! She is a visionary and has thought up every possible scenario to ensure that you don’t have to. Planning a wedding during a pandemic can be STRESSFUL, but Heather had all the plan Bs covered. She was incredibly reassuring, hard-working, professional, as well as just a JOY to be around. I would HIGHLY & whole-heartedly recommend this rockstar lady!
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Samantha Sent on 11/26/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
Being a bride during the time of COVID is not easy, but Heather and her team at Paisley and Pearl were there every step of the way. Heather was ready and waiting to talk through any concerns that I had the couple months leading up to our wedding date. As it got closer, we decided to hold off on our big celebration and to do a minimony. Heather made the switch seamless for us by contacting all of our vendors to see if they were available on our new date. She was also there the day of our minimony to make sure that it was still an amazing day for us. If you do not have a wedding coordinator yet, I highly recommend Heather and her team. They go above and beyond for their clients and make you feel like you are part of their family. -
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Gretchen Sent on 10/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather anticipated everything we wanted.
We opted to have Heather on board for full wedding planning and it was totally worth it. We had picked our venue and that's how we found her. The rest was SO much easier than finding a venue. She knows the vendors in the area and provided us with options she thought would be able to provide what we wanted and she was absolutely right every time! She made sure we had everything we needed and helped us navigate the pandemic waters at every turn. Our wedding day, while smaller than we originally planned, was everything I hoped for. It went off so smoothly and it was so nice to have passed everything to Heather so I could focus on enjoying the day instead of worrying about the details and MAN did I enjoy it!! She and her assistant anticipated everything we needed throughout the day - the had drinks and appetizers for us while we escaped for post-ceremony photos. We didn't have to think about food or drinks, they just appeared and they kept everything right on schedule. It was a beautiful, special day and Heather played an enormous part in making that happen. I can't say enough. Full planning was worth it, if you don't go for that, definitely have Heather take over the details a month out and ENJOY YOUR DAY!!! -
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Christina Sent on 05/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather rocks!
We are early on in the coordination process, but Heather is great to work with so far! -
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Nicole Sent on 11/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't have done it without Paisley and Pearl!
When I started planning my wedding I had no idea what was involved. I considered myself a pretty simple bride and only had the vaguest idea of what I wanted my wedding to be like. From the moment I first contacted Heather by email to our first meeting and all the emails and meetings in between, I knew I was in great hands. She was the first coordinator I met with but not the last, but none felt as comfortable and connected to us as Heather did. She answered every question I had throughout the process, and made me aware of a bunch of details I would never have thought of. When I had vague ideas of something I thought I wanted it was Heather that knew how to make it happen. And every other vendor I worked with would have the same response when they asked who my coordinator was: "Oh, Heather! We love working with Heather!". I knew that with Heather looking out for me my wedding would be all that I could hope it would be. And as it turned out, it was even better than my dreams. I was completely blown away by how thoughtfully she pulled together all the elements of my crazy ideas to make the wedding absolutely beautiful and just perfect. And the best part of all of it was that Heather was a joy to be around. She's not only professional and extremely on top of things, but she's also really fun and delightful and was great at making me feel calm when I was tempted to feel panic.
I loved my wedding so much more than I ever could have hoped to, and I give Heather at Paisley and Pearl a huge amount of credit for that. I couldn't have done it without her! -
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Bryce Sent on 10/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five Star service!
Heather helped make our wedding day run seamlessly. She took care of everything so that we could have the best night ever. Everything at our wedding was perfect and if anything wasn't I still have no clue about what it was! Five stars! -
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Cassandra Sent on 10/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was absolutely amazing!
I honestly don’t know how I would have gotten through this day without her! Even before our wedding, she was so helpful and gave so many good suggestions - things that I would never have thought of. It’s obvious that she has a lot of experience and is passionate about what she’s doing. She went above and beyond what was expected of her - and so many of our attendees commented on all that she did during the ceremony/reception. She truly was wonderful and I would recommend her to anyone who asks. -
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Ashley Sent on 06/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All around amazing!
We could not have been happier or more grateful we went with Paisley and Pearl for our spring 2019 wedding. I like to plan everything and am a perfectionist in general so to hand over such an important day to someone else was difficult to say the least. Heather was there for me every step of the way to bounce ideas off of and her insight was invaluable. She kept me calm during the final stretch and was extremely attentive. Some of my vendors were less so, which I'm sure made her job more difficult, but she handled every situation with professionalism and understanding. Our day of coordinator, Ebony, was equally as amazing. She kept us on schedule without making us feel rushed. If anything arose during the wedding we were none the wiser because she had it under control. Thank-you so much to the Paisley and Pearl team for helping us pull off what many of our friends have called the best wedding they've ever been to. We couldn't have done it without you! -
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Sarah Sent on 06/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great pre marital counseling
My fiancé and I saw Heather for pre marital counseling and have already recommended her to all our friends. She was welcoming and worked with our busy schedules. The activities that we did really prepared us for the next steps. She’s awesome!! -
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Meagan Sent on 04/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Decision I Made!
Hiring Paisley and Pearl Events for month-of-coordination services was easily the best wedding planning decision I made! They made the days leading up to my wedding so much easier by taking over as my point of contact for vendors and creating a very detailed timeline of events. On the day of, everything ran so smoothly. I didn't have to worry about a thing. I had the pleasure of working with Heather (the owner), Caitlin, and Kelly. They are all very sweet, positive, and professional. They made themselves readily available for all my questions via email and text. I worked with Caitlin and Kelly on the day-of, and their constant smiles were so reassuring on such an emotional day. I can't thank them enough for all of their hard work! -
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Tess Sent on 03/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great so far!
Heather is very easy to get along with; she is bright, outgoing, responsive, and organized. We just booked her and are excited to work with her. She has been very helpful already and I am excited to have her support on our special day. Will post another review after the wedding! :-) -
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Sarah Sent on 03/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather made it happen
We hired Heather for month-of coordinator. We met her for coffee and were impressed by her thoroughness and positive energy. In the month leading up to the wedding, Heather took over vendor communication and created a day-of timeline and other planning documents that made our lives easier. We met with Heather a few times that month and came away from each meeting feeling better prepared and excited for the wedding -- she thought of things we'd neglected, and her suggestions were always spot on. On the day before the wedding, Heather drove an hour out of her way to our family gathering to meet our families, pick up decorations, and lead a rehearsal in the bonus room. On our wedding day, she was one of the first people at the venue helping to set up and ensuring everything was on schedule. She did a great job of gently herding our families and guests. At the end of the night, we felt like everything had gone perfectly, we wouldn't have changed anything, and that we couldn't have pulled it off without Heather. One of the things that makes Heather so special is that she didn't force her ideas on us; she listened to what we wanted and helped us turn our dreams of a casual, fun, personal wedding into a reality. We're really grateful for Heather's help and we'd definitely recommend her! -
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Sarah Sent on 12/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
New best friend
My initial meeting with Heather was supposed to be 30 minutes and 1.5 hours later I knew she wouldn't just be my wedding planner but my new friend. Having Heather already worked with so many of vendors was priceless. I was not the most "bridey" I would have been happy eloping but Heather helped keep me focused and was there when I would ask "Am I over reacting or is this normal". Heather's staff were great to work with as well, during rehearsal trying to wrangle all the flower girls was literally god's work. They made the month of planning so seamless. I trusted Heather completely and even sent her on two appointments to make decisions for me. I have already recommend her to some of my engaged friends. -
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Jessica Sent on 12/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Less stress and so much fun!
Heather was amazing! She was so organized and knew the right questions to ask to clarify and get things straightened out! She was so fun and funny and personable and a joy to work with! She made our day run so smoothly and was on top of everything! -
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Lindsey Sent on 12/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
Having a small intimate wedding we were reluctant to hire a day of coordinator. After my first meeting with Heather I knew it was something we needed, and that she was the person to help make our day beautiful. I felt comfortable and trusted her since our first meeting. She was very flexible, and accommodating to all our needs and challenges. We would recommend Paisley and Pearl Events, and enjoyed working with Heather. -
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Frances Sent on 12/09/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great wedding planner
Working with Heather was like working with a friend. She was super organized, responsive and relaxed. She created the wedding day timeline, communicated with all the vendors, confirmed their arrival times and needs and designated a member of my party as her contact so I would only have to address questions that really were of actual importance to me. I was able to completely enjoy my day. I would highly recommend her if you want a stress-free wedding. -
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Caitlin Sent on 11/21/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!
Heather is the best! From our very first time meeting with her, we knew she would be our best wedding investment! Heather has a heart of gold and will work hard to make your wedding day perfect. She is quick to answer questions, offer support, and lend a hand. Heather took over all of our planning and scheduling a month before our wedding and it was the best thing ever! We did not have to worry about emails or scheduling, and we knew everything was in great hands. Our wedding day was a magical day thanks to Heather and her amazing team! They handled everything flawlessly while we enjoyed the day with our friends and family. We are extremely grateful for Paisley and Pearl for helping to make our wedding day amazing! -
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Alyssa Sent on 10/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was one of the BEST investments we could have made for our wedding day!! She was so easy to work with and made me feel so comfortable from the moment I met her about a year before my wedding. She went above and beyond to check in with me during the weeks leading up to the wedding, finalized all vendor specifics for me, and laughed with me as we changed my linen rental needs no fewer than 5 times the week before the wedding (it had become so comical at that point)! We also hired her to do the flowers and I couldn’t have been happier with the result. EVERYONE has complimented how beautiful the flowers were, and it’s all thanks to Heather...who did them in addition to my month-of coordinating! Hiring a wedding planner is one of the best pieces of advice I would give future brides, but specifically, working with Paisley and Pearl was a dream. Heather helped navigate family dynamics, strong (unexpected) opinions, last-minute changes, and a million other things...all while giving me the most beautiful wedding day that went off without a single issue! She’s worth every penny and minute of your time you spend together!! -
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Cassidy Sent on 10/05/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was absolutely incredible!!! She is so personable and gains your trust to fulfill your dream wedding from the first time you meet her! Anytime I was stressed or worried, Heather was already on the ball finding a solution. Highly recommend for any event!! -
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Elizabeth Sent on 08/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I absolutely loved working with Heather for our wedding at The Stockroom at 230! We purchased the Paisley Package which included month of coordination. Everyone always says that the month prior to the wedding is always the most stressful, but Heather took all that stress away! She was so organized and stayed in touch with all of our vendors to make our big day absolutely perfect! We can't say thank you enough to Heather and her team! I highly recommend Paisley and Pearl Events for all of your wedding planning needs! -
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Emma Sent on 06/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was wonderful! She was quick to respond to me, easy to talk to and professional. Day of she couldn't have been better! We are so glad we used Paisley and Pearl Events for our wedding. -
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Rachel Sent on 06/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I hired Heather as my month-of coordinator, then worked with Kelly leading up to and on my wedding day. Together they put so much thought into the planning and preparation details. I was impressed with the efficiency of our meeting a month out from the wedding plus all of Kelly’s communication with vendors and myself in the final weeks of planning. She did an amazing job in coordinating our day so it progressed smoothly and met all of our expectations. I am so grateful to have worked with this team! -
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Allee Sent on 04/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was the best! I'm quite the planner and knew I'd need to turn the logistics over to someone so that I could just relax and enjoy our wedding day. Heather was that person and more! I felt so confident with her as our month of coordinator. She was organized and kept everyone in the loop. She had to handle some last minute hiccups with our caterer that no guest had any idea about and did it all with a calm and warm demeanor. She made a schedule for each person and thought of all the little things that you may not in planning a wedding. She is incredibly good at what she does and I'd highly recommend her!!! -
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Katie Sent on 01/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Heather while planning my wedding and she was also my day of coordinator and florist! She was extremely helpful through every stage of planning and definitely took charge at our rehearsal and ceremony to make sure everyone was in the right place at the right time. She was also very valuable in our set up and accommodated me and my husband throughout the ceremony so we could focus on having fun.
It is worth it to get an inquiry because there are so many little things I did not think of or thought I could do on my own that Heather knows how to handle. I would definitely recommend her! -
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Cali Sent on 11/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome experience!!!
Heather was amazing and I honestly don't know how I would have survived our wedding without her! She made sure everything was ready and was in contact with all our vendors. As someone who likes to be in control of everything, she made sure I knew what was going on but also kept me from stressing out over all of the details. So glad we hired Heather and we will definitely be recommending her to all of our friends in the area who are getting married!! -
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Margaret Sent on 11/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was a great addition to our wedding, we were really thankful for her timeline and for her communication with our vendors!:) -
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Diana Sent on 10/24/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was an awesome day of coordinator! She made sure all my vendors were all set and ready to go by the week before. She was killing it from the get-go on the wedding day. Everything was set up exactly as I asked and ran smoothly. It started horribly storming during cocktail hour when we were supposed to take pictures. So we went into the house at Rose Hill to take pictures there. Right when we finished Heather had a trash bag with an umbrella ready for us to run into the reception hall so we wouldn't get soaked. Everyone had so much fun, one of the guests even paid for another hour so Heather made sure all of the vendors were informed and willing to stay. Of course she stayed late with us and helped break everything down so quickly. I think one of the best decisions I made was hiring Heather. Definitely could not have done it without her! -
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Nikki Sent on 10/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was so supportive and helpful throughout the 10 months of planning and helped me work through my indecisiveness with every major decision! -
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Jenna Sent on 10/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was perfect!! She was always responsive and very flexible! She put together a perfect day of timeline and make sure our day happened without any issues! I knew I didn’t have to worry about anything on my big day! She really was perfect! -
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Tiffany Sent on 07/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was so AWESOME! I found her about 3 months before our wedding (wish I had found her before then!) I was so overwhelmed and she relieved ALOT of stress off of me! She was very professional and so easy going, which I LOVED !! She was ALWAYS in constant contact with me about the timeline and plans! Our wedding was a very high stress event ( not organized at all on my part ) and she totally rocked it and jumped in to help with ANYTHING and everything she could!! I really don't know what I would have done without her.... Please, give this girl a go. You won't regret it! -
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Nicky Sent on 07/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First off I want to say working with Heather was nothing short of amazing! We were in need of a day of coordinator for our May wedding at the Merrimon Wynne House and found Heather and paisley and pearl events on Wedding Wire. Just with the first contact from Heather I knew she was who I could trust on our wedding day. We purchased the "Day of Coordination" package which actually meant we had Heather for the whole month before our wedding! From multiple emails and in person meetings to helping with filling welcome bags for our guests Heather was there every step of the way! On our wedding day Heather's organization and great eye for detail kept the morning of our wedding running smooth and stress free. Heather's wedding timeline allowed all of our vendors to be on the same page and kept everything running right on schedule. Heather was present through out the whole wedding day from start to finish. She even stayed after the reception had finished to help pack up all of our decorations. Heather goes above and beyond for her clients and was a joy to work with! Any bride who chooses Paisley and Pearl Events for their wedding day will be in amazing hands with Heather! -
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Carolyn Sent on 07/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Short story : Heather is amazing. Everything was so great -- from coffee date planning to trusting her to set things up at the wedding, she was so awesome to work with. A few days before the wedding, we had some difficult things to work through. We were able to focus on the other stuff because Heather was on top of wedding stuff. I will always be grateful for her :) -
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Kathryn Sent on 04/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We found Heather a few weeks before our wedding to help as a day-of coordinator, and she was EASILY the best decision we made in all of our wedding planning. She contacted all of our vendors, made a detailed schedule of the entire weekend for us, and served as the contact point for all of the questions people had so we could really enjoy our wedding without having to worry about all of the small details. Heather's attention to detail and warm personality really made us feel comfortable turning the execution of our vision over to her, and we were thrilled with how she made everything come together in the perfect way! Bride AND Groom both HIGHLY recommend Heather! She is great and we loved getting to know her! -
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User2993460 Sent on 03/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We did all the planning of my daughter's wedding ourselves, but began to wonder if we needed a "day of" coordinator. We found Heather on Wedding Wire. Her price was very reasonable compared to the other responses we received. My daughter and son in law met with her since I live several hours away. They instantly loved her. She took the plan and vision they wanted for their wedding and made sure everything happened just as planned. Both the bride and myself felt confident in Heather and had absolutely no worries on the day of the wedding! We both were able to enjoy the moment. My daughter had commented to me after meeting with Heather the 2nd time before the wedding that she was "the best money we had spent" on the wedding. I have to agree! Thanks Heather for everything you did to make the wedding day perfect! -
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Amanda Sent on 01/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is an amazing and flexible coordinator! My venue had oringially provided a coordinator who I attempted to work with. Unfortunately, she was beyond horrible but THANKFULLY Heather stepped in two months before the wedding and released all my stress! Not only is she flexible but she listens to exactly what YOU want and makes it all happen:) Highly suggest her! -
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Nikki Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is super professional, creative, dedicated, and truly wants your day to be the best ever with the least amount of hiccups on the way!! -
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Raven Sent on 02/11/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Real talk Heather was unreal! She took so much pressure off of my wife and myself! She handled everything well so many people thought the event ran incredibly smooth and was ON TIME! I give allllll the credit to this company she is a professional that always got whatever we wanted done including hiring a literal last minute vendor that brought so much life to my wife’s wedding vision! Thank you so much -
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Carly Sent on 06/15/20244.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was a lifesaver!
Heather was great to work with, from suggestions and ideas in the weeks leading up to the wedding to being a lifesaver on the day of. She made sure we were taken care of before, during, and after the ceremony and reception. She got everything set up, taken down, and made sure it was where it needed to go at the end of the day. She fixed things that needed fixing on the fly, and probably did a lot more than we even realized, allowing us to enjoy our day and our guests. As my husband put it, she did everything that was within her power to do! We were beyond grateful to have her as a part of our team on wedding day.
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Brian Sent on 02/26/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Good Experience
Heather was very helpful in pulling our event off. She was kind, down-to-earth, and answered any questions we had. No doubt we were shielded from a lot of vendor communication and orchestration, which eased some stress for sure. -
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Hailey Sent on 11/08/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Professional! Affordable!
Heather and Jessica were amazing support for my wedding on 10/23/2021. Heather helped us with month-of planning services and coordination. She was very knowledgeable and helped us through our planning process - asking us questions we didn't know we needed to ask! She was very affordable and open to working with even through the DIY elements of our event (I did our flowers & we had a DIY photo booth, etc.). Jessica was our day-of support and was also incredible; she made sure everything went smoothly and if it didn't - my wife and I were none the wiser! They both were amazing and relieved a lot of stress we had about the planning and the day of our wedding. We highly recommend them! -
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Savannah Sent on 02/20/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was great and helped make our wedding day a stress-free occasion! She took care of all the logistics of the events of the evening so that we could enjoy every moment. We enjoyed working with her and I highly recommend Paisley and Pearl to anyone considering hiring a planner! -
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Mallory Sent on 09/07/20204.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Miracle Worker!
Heather worked so hard to make sure our day was special. We had our wedding during the chaos of COVID and she helped us plan a whole new wedding in one month, and then when our vendor fell through the day before, she helped re-plan our wedding in ONE DAY!! She worked her magic and it was more beautiful than we could have ever imagined. Every time we told one of our vendors who our planner was, they all exclaimed how much they enjoyed working with Heather. She is a great listener, has so many connections, and was immensely helpful. We cannot wait to have her help us again next year for our reception! -
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Janet Sent on 01/02/20184.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Heather did a great job organizing us. The wedding went off without a hitch! -
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Dawn Sent on 01/15/20244.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We all enjoyed working with Paisley and Pearl from start to finish.
We all enjoyed working with paisley and pearl and would absolutely hire them again. They were so enjoyable and positive and personable. We felt super comfortable from start to finish and they were an incredible value for all the service. the only area I feel could have been tighter was day of support and with transportation at the end of the event. And, I may not have been as aware as I could have been as to what the expectations were.-
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Katie Sent on 12/28/20213.4 out of 5 rating3.4
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Heather was so nice, but some trouble with responsiveness and detail
I worked with Heather for over 1.5 years for day-of-coordination services for our wedding, as it had to be rescheduled due to COVID. Heather was incredibly nice, lovely to talk to, and was an invaluable resource the night of our wedding, making sure that the venue was set up as we had planned, facilitating family members/friends who couldn't be with us in person to join via Zoom, and ensuring that our wedding party and bride/groom stuck to the schedule, and helping organize clean-up at the end (which was a feat since we DIY'd a lot of signs, decorations, brought our own alcohol, etc).
However, prior to the wedding, communication was tough. It would sometimes take Heather over 7-10 days to respond to my emails. There were some emails that she did not respond to at all. When we were supposed to meet Heather for the first time in person at the venue, she was almost 45 minutes late in meeting us (she did text to let me know she was running late, but it was still a long wait and unprofessional). For our wedding timeline, she neglected to change a few details and so it was easy to tell it was re-used from a prior wedding (a song name was incorrect, one family member was listed incorrectly as an "uncle" which was offensive when the PDF schedule was emailed to family members/wedding party, times were incorrect for when the groomsmen/groom should arrive which led to a late start to the wedding photos). I think in paying for a wedding day-of-coordinator, you want someone to keep track of these small details that really matter and to help you plan for a big memorable day, and it felt like that overall the big things were done well, but these small details were unfortunately missed. -
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Melanie Sent on 11/13/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Dissatisfied customer
Sadly, our experience was nothing like reviews we read. Heather B. and her Paisley and Pearl Events failed us in her role as ”month-out coordinator”. The first problem was when Heather emailed all our vendors a time line of when they were to arrive at our venue on day of wedding, a list that ignored times my daughter had emailed Heather, times we already arranged with vendors. Why would you ask a DJ to arrive at the venue 5 hours prior to their contracted time? We had to double back to let (our wonderful!) DJ, to say that was NOT our intention (i.e. to ensure he did not think we were asking for double his time we contracted for). When I confronted Heather about this, she ridiculed my concern, saying “don’t worry” – she had “experience with this”. Providing inaccurate information was a huge worry for me. And it wasn’t just my concerns about Heather - our wonderful venue’s event director told me after the wedding, that he was frustrated with Heather’s “lack of communication” with him, and even told her how dissatisfied he was with her. (Her “defense” was she was having “issues” with her staff.) Our agreement was for Heather to be with us the full day of wedding in addition to a second staff who was to be present the first half of the day; that “second” person NEVER came. We specifically told Heather to direct our groomsmen to give guests “wedding programs”. That did not happen, and we still have all programs we purchased. We also asked Heather to direct groomsmen to escort guests to their seats. Our groomsmen later told us they specifically had asked her for direction about that, but she disregarded our directive, and NO guests were escorted. So, if you simply want someone to put out decorations at your venue, Heather will do that. True coordination with your established vendors and ceremony tasks will be your job. -
Quality of service
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