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Weddings

Ocean Key Resort & Spa Reviews

Ocean Key Resort & Spa

Ocean Key Resort & Spa

Key West, FL
4.9 out of 5 rating, 133 reviews
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Reviews

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Awards

133
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
Weddingwire
4.9/5 133 reviews
Google
4.6/5 2237 reviews
  • Samantha
    Samantha Sent on 05/18/2021
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    The best day ever

    5/5 for so many reasons!!! Our wedding was on 9/12/2020 and not only did we have Covid restrictions and policies, Tropical Storm Sally made an appearance during our stay and wedding day. This resort and staff was beyond amazing! I would relive this experience over and over again, weather and all! From start to finish our day was perfect. The front desk staff was amazing and friendly and helped with ANYTHING we needed. CARA is a SAINT and I cannot stress this enough. She was a text or call away at all times during our stay and event. They all worked in the pouring rain for us to have the wedding we imagined and they really made our wedding perfect. It will always be remembered and we will be back to this resort every year. If you’re considering it, just do it!!! You will not regret it. 💕💕💕
  • Lauren
    Lauren Sent on 03/03/2020
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    Loved this venue and the staff!

    Cara and her team were so helpful and easy to work with while planning a destination wedding! The venue was perfect and the food was amazing! Dancing on the pier was the best time! Would 100% recommend ocean key for your wedding and can’t wait to go back and visit for our one year anniversary!
  • Krista
    Krista Sent on 12/03/2018
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    Perfect Location, Perfect Wedding

    We had a ... complicated journey with Ocean Key Resort, but the end result was an amazing, perfect wedding. We started wedding planning 2 years ago, and knew we wanted Key West, but weren’t sure where. When we met with Cara and saw Sunset Pier, we knew that was it. Hurricane Irma had other plans, so we decided to postpone the wedding by 6 months. When the pier was still not done by the delayed date, we were disappointed to say the least. But Cara and team came up with an alternative plan that really worked for us, including an offsite ceremony and reception at the Hot Tin Roof and Ocean Terrace. While it wasn’t our original vision, it turned out amazing!! OKR went above and beyond to make it right and the end result blew our expectations out of the water. And I can’t say enough about Cara. She was amazing from the beginning - patient, helpful and easy to work with. If you’re looking for a beautiful venue for your wedding, look no further.
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  • Steve
    Steve Sent on 11/28/2018
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    Perfect Wedding In Paradise

    I don't want to waste anyone's time here basically re-writing what everyone else has already written so I will keep this short and sweet!
    Location: Probably the most prime piece of real estate in Key West!

    Food: Direct from the kitchen of Hot Tin Roof , the quality and presentation was the exact same as if you were upstairs eating in the restaurant. Our guests all complimented the food! How often do you ever hear that lol?

    Service: Outstanding! Extremely friendly and attentive staff! Cara Johnson the catering manager is the best! Always on top of her game! We were engaged in Key West shortly after hurricane Irma, so not only was she trying to reschedule 80+ weddings, but also handle new bookings as well! However in the year between our engagement and actual wedding, she made us feel like we were the only ones getting married at the resort! I've spent longer time at drive-thrus then it takes her to reply to an email or phone call!

    Price: Very reasonable considering the quality of what you are receiving.

    Hotel: The hotel itself is perfect and the views from the right rooms are breathtaking! Bride and groom as well as guests are offered a discount rate on their stay.
    NOW, since the world isn't all sunshine and rainbows and I would be a complete fraud if I pretended otherwise , I will take this very slight jab. Ocean Key, I love you, but you are out of your damn minds with your room rates, BUT in your defense, the neighboring hotels which aren't nearly as nice are almost as expensive, so maybe you guys could all have a big group hug and agree to tone it down a bit lol.

    Overall: Our wedding was nothing short of perfect! Everyone of our guests left saying it was the best wedding they had ever attended! That is a huge compliment coming from New Jersey guests, where everyone feels the need to have a mafia wanna be type wedding and pay 5x what we did to get married in paradise!

    5 stars! Cara and Ocean Key, thank you for making our day so perfect!
  • Stephanie
    Stephanie Sent on 08/05/2017
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    Where to begin... Ocean Key was truly AMAZING. I dealt with Cara starting about 8-9 months prior to our wedding ceremony and she was the best. We e-mailed back and forth for awhile and we also met her/saw the venue in person 6 months prior to the big day. I totally could have gone without going in person, because everything was truly so easy to plan. Cara was extremely attentive and never failed to answer all of my crazy and random questions throughout the process, even though we were only having an elopement ceremony. Kristin was amazing the day of the ceremony, and all of the little extra details were so thoughtful! We truly had a wonderful experience dealing with Ocean Key in ALL aspects of our wedding, from planning to the day of, and we had an awesome honeymoon week there as well. Everything was so well-planned and the attention to detail and more was so appreciated. I will rave and rant about our experience forever, it was unforgettable! Thank you Cara, Kristin, and everyone at Ocean Key. I cannot stress enough how grateful we are for everything. :)
  • Cecilia
    Cecilia Sent on 03/10/2016
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    I cannot say enough about Ocean Key Resort & Spa, and more specifically their incredible staff!! Ocean Key has always been a special place for my husband and I. It was the location of our first trip together, the place we got engaged and the place we were married! From the beginning, Tiffany, Cara and Kristin were extremely helpful! As the big day approach, I worked closely with Cara and Kristin and they were a DREAM to work with. They were always available to me, answered all of my questions, were patient and accommodating....I tell you, a dream! Their professionalism and customer service are a huge added bonus to this already beautiful destination. The venues for the ceremony and reception were gorgeous! Luckily we were blessed with amazing weather (mid 60's and sunny). The food was outstanding! All of my guests are still raving about it. Oh! and don't forget to visit the pool! April and Jessica, pool side bartenders, are the very best! If I had to do it all again, I would not change a thing!
  • Mrs. J
    Amanda Sent on 11/14/2013
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    My husband and I recently married at Ocean Key on Sunset Pier and stayed there for our honeymoon. We worked with Katherine, Tiffany, and Kristin as well as the rest of the staff. All were absolutely AMAZING, professional and attentive from our initial contact requesting information through to our wedding day. We planned our wedding from here in Philadelphia and they made the process so easy and seamless. Our wedding went off without a hitch!!! Everything, and I mean everything was perfect. The set up, decor, food, and just the support we received from the staff were above and beyond our expectations
    We had the pleasure of eating at The Hot Tin Roof at Ocean Key several times and each time our server was most pleasant and attentive. They could not do enough for us. The pool staff were also so helpful and friendly. Our pool waiter even called Latitudes for us to book a dinner reservation!
    Our room was amazing. It overlooked the pier and we were able to see the wedding set up!
    Ocean Key Resort is the PERFECT place to host a wedding. I'm so happy we chose them!!!
  • Kimber
    Kimber Sent on 11/11/2013
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    My husband and I fell in love with Key West when we vacationed there in October 2012. So when we got engaged, we knew we wanted to have our wedding there. Katherine's positive attitude and responsiveness won me over right away. The Ocean Key team was awesome to work with and were very patient and helpful when any questions arose. Our wedding day was perfect! The food was awesome, the atmosphere was beautiful and we wouldn't have changed a thing. I would highly recommend Ocean Key for your dream destination wedding!
  • Lizz M.
    Elizabeth Sent on 03/07/2013
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    The Ocean Key is hands down our favorite place in Key West. We had our wedding reception on the pier, and it was nothing short of amazing. I knew we were going to have a great wedding even before we booked the Ocean Key. Katherine is super responsive and professional, and genuinely cares about each of her brides and grooms that come to OKR. She helped us with rooms, menu selections, and even made sure our reception was comfortable not only for us, but for our guests. I can't say enough good things about the staff at Ocean Key. We were treated so wonderfully by everyone we came across. Our guests were even thrilled with the service the staff showed them during dinner. We had a fantastic wedding, and I must credit the Ocean Key for it! If you are thinking of having your wedding here - DO IT!
  • Eddie
    Eddie Sent on 11/19/2012
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    Everything was absolutely perfect, the only issue we had the entire time was that our wedding cake table was the wrong size, but the girls quickly responded and replaced it before anyone noticed.
  • Sara
    Sara Sent on 10/26/2012
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    Wonderful venue. Katherine did everything she could to make our wedding day perfect. She was very responsive to my 8,000 pre-wedding questions and made me feel so comfortable when the Big Day finally came.

    The food was TO DIE FOR. Our guests still rave about it, specifically saying that it was "way better than 'wedding food'. Since we're total foodies, this made me so happy! We also opted for the Key Lime tarts instead of a cake, which is another thing our guests LOVED. They said they were delicious. Sadly, I guess I got too busy to try one. Boooo!

    The venue itself was breathtakingly unique. The set up was gorgeous. The sunset was unbelievable. We are VERY happy with our choice to get married at Ocean Key. We would highly recommend them to anyone planning a Key West wedding.
  • Kristen
    Kristen Sent on 09/11/2012
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    The Ocean Key Resort is a beautiful resort and it was the perfect place to have our wedding! The staff at the Ocean Key could not have been friendlier. Anything we needed, any questions we had, they were always willing to help and even go the extra mile for us. Katherine is amazing and was so wonderful to work with. I wish I could get married all over again because everything was really perfect! I highly recommend the Ocean Key for a wedding and any other events!! My husband and I could not be more satisfied and we will be returning year after year!!
  • Andrea
    Andrea Sent on 07/16/2012
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    THE BEST! You cannot go wrong with Ocean Key Resort & Spa. Everything at Ocean Key is top notch, the food, the staff, the location, and last but not least the view. You really don't have add anything to the venue to make it perfect. Our guests were blown away by everything. It is the greatest feeling to have your friends and family tell you that your wedding is the best they have ever been to. I attribute a lot of that to Ocean Key. Our entire day was flawless. Not many brides can say this, but because of the staff and catering team at Ocean Key, I did not have one single worry the day of my wedding. Thank you to everyone at Ocean Key, you are all incredible and I would choose this venue again if I had to do it all over!!!
  • Heather and Chad
    Heather Sent on 12/15/2011
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    Stephanie, Katherine & the staff at Ocean Key Resort & Spa were every bit apart of making our wedding weekend so very special! From the Welcoming to the reception we truly appreciated all their hard work, time and consideration in helping make our wedding weekend for ourselves and guests such an amazing experience. The resort location, ceremony and reception spaces, food and hospitality all truly make the Ocean Key Resort & Spa a very special place for such a special time in your life!
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    Jamie Sent on 04/19/2011
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    The Girls at Ocean Key are not only Amazing! But they make the whole process almost effortless! I could not have asked for a better day! The food was amazing and everything was set just how we wanted it.....It was EXACTLY how we envisioned it!! We had a great time! I would 100% Recommend Ocean Key if you are looking for that Tropical Keys Feel. Between the Pier, Ocean Breeze and the occasional Schooner going by it was an experience that would be unmatched anywhere else! Thank You Again For Everything!
  • MrsHiggs
    Emily Sent on 12/01/2010
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    Stephanie and Katherine at Ocean Key were a pleasure to work with. From the moment I emailed them about available wedding dates to the wedding day itself, they were very helpful and answered all of my questions. Planning a destination wedding is difficult, but they recommended some great vendors and that put my mind at ease. The food at Ocean Key was amazing and the price was very reasonable considering the package we got included open bar with premium liquor, passed hors dourves and a 3 course meal. The location speaks for itself. If you want to get married in a fun place with an amazing backdrop, Ocean Key should be your first choice.
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    Angela Sent on 03/21/2024
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    Amazing venue!

    If you are planning a wedding in Key West - you NEED to go to Ocean Key! From the food, the venue, to the incredible sunset & ambiance, our friends and family are still talking about our wedding. We got married on 12/1/23, Chrystalyn and her team worked with our wedding planner Vicky Furman to make our wedding the best day of our lives. There is no words we can say to express the gratitude and love we have for Ocean Key and all of our vendors! It was hands down the best experience we could have ever had. From the beginning of planning, all the way to wedding day - You will not be disappointed!!! If I had to do it all over again, I would pick this Ocean Key alll over again!
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    Susie Sent on 06/14/2022
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    Flawless!!

    Mother of the bride here! Having a second daughter get married in Key West, of course everthing had to be different-except the welcome dinner at Ocean Key.
    Having worked with Kristin before and just having the best experience ever, I did not want to take any chances on choosing a different location and team to work with.
    I was so delighted to reach out to her again and pick up where we left off. She is amazing and professional, friendly and kind, gets back to you in a flash, helps with any question or request, big or small. It was like talking to an old friend.
    She now had some helpers that I interacted with as well-Olena and Chrystalyn. Just as amazing and attention to detail as Kristin. Every company should be so fortunate to have these fabulous ladies representing them.
    Although, this is same as our families last Key West welcome dinner, this team went out of their way to help make it totally different and unique.
    The amount of information they provided prior to the event was remarkable. Detailed maps of how it was going to be laid out, descriptions and counts of literally everything. They had it down! Everytime I made a small change-they made that change immediately as well. When I was decisioned out-they were kind enough to help guide me in choices that turned out so well that I would never have thought of.
    They make you feel like you are the only family they are working with and nothing is higher on their list.
    Of course the night of the welcome dinner the presentation was flawless, the pier was an amazing place to watch the sunset, have some fun signature cocktails and delicious appetizers (if I could somehow get that Ceviche recipe-that would be great-I've had peope ask if that could be done). The meal was delicious and impressive too. Then the lights came on and you could just feel the happiness for the couple, and happy that we could give all our guests such an great experience as well. Such a fun, exclusive location to have an event. I can't think of anything better.
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    Chelsie Sent on 03/22/2022
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    Dream Wedding Location on the Ocean!

    It was perfect! Kristin, our OKR contact was incredible to work with and was great at communicating with us, especially for a destination wedding. The location of the dock is perfect, right on the ocean during sunset plus it's next to all of the action on Duval! The venue also lets you party until 11pm whereas some of the other locations have ending times at 10pm. We decided to hold all of our events on the dock for just over 100 people and we loved the set up. They worked with all of our vendors and even provided suggestions when we needed them. 10/10 would recommend!

    Ocean Key Resort & Spa's reply:

    Chelsie - It was such a pleasure to be a part of your special day! Thank you so much for the kind words, they are truly appreciated. Be sure to stop by and say HI if you are ever in Key West again! Congratulations, again, on behalf of everyone at the Ocean Key Resort!
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    Annabel Sent on 06/19/2020
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    Ocean Key is Amazing!

    I will start this review off with the cliché ‘I have never written a review before.’ When the truth is, I have never written a review in my life. I am not the kind of person who complains or sings the praises of people behind the keys of a computer. However, a few people truly went above and beyond for our recent wedding in Key West Florida, that it would be a crime not to let other potential clients know about them!



    My now husband, Kris hails come America and I am from Australia. While we call Australia home, we decided upon a destination wedding in Key West Florida. A decent percentage of our friends and family would be meeting for the first time, making it all the more special. We envisaged a weekend filled with fun, laughter and memories to last a lifetime.



    Kris and I had spent a few glorious nights in Key West numerous years ago. We feel in love with Key West, from the sunsets to the roosters, the live music and the delicious food. When we decided on a destination wedding, Key West was an easy choice.



    We knew choosing the venue would be one, if not, the biggest decision to make. Being your typical bride, did a lot of research online, I read countless reviews, reached out to people and mulled (sometimes painstakingly) over decisions. We settled up Ocean Key Resort and Spa. We dreamt of long farm tables, cold cocktails and dancing the night away under the stars of the Sunset Pier.



    Through choosing Ocean Key Resort and Spa, we were introduced to Cara. Cara was professional, kind and went above and beyond to make our wedding day the perfect day that is was. Cara promptly answered my numerous (hundreds upon hundreds) of emails with kindness and honestly. We were able to add elements and take away others to suit our wedding day, for example, guests where greeted with champagne on arrival at the ceremony and we had an uncovered dance floor under the stars. Kris and I were not able to be present for pre-wedding activities, for example menu tastings, which Cara happily organized for our family based in America to attend. She managed to make everything feel very special and personalized, even though we were located on the other side of the world.



    In addition to helping us with all things Ocean Key and wedding day, Cara helped us to organise other elements of the wedding weekend as well. She assisted in choosing a rehearsal dinner venue and a boat charter company, all of which was not required of her.



    Planning a destination wedding from the other side of the world and not being able to visit the venue once prior to the wedding screams stress. However, Cara made the planning process very easy and instilled a sense of confidence and calmness surrounding the planning process.



    Closer to our wedding, we met Nicole. Both Cara and Nicole worked together on bringing all out planning together and were present for our rehearsal and on the day. Both Nicole and Cara were superstars in our planning journey and on the day. We cannot thank them enough for all the effort, professionalism, and patience they gave us. If you are looking for fun, truly unforgettable destination wedding, look no further than Ocean Key. I cannot recommend this venue and Cara enough.
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    Carolyn Sent on 03/21/2020
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    Trust Me, Do Not Book Anywhere Else!!!

    We had our wedding at Ocean Key Report on March 7, 2020. First off, this venue and location sell itself. Initially, we had our hearts set on getting married on the beach. With the limited options and restrictions of KW beach weddings, we settled on searching for a waterfront location. I’m SO glad we did. Being able to have our ceremony on the water’s edge and reception on a private pier with water surrounding us during sunset was simply impeccable and perfection. A day or two before the wedding, we all gathered at the pool for the day. It was a blast and again an insane scene with a cute pool bar, cabanas, and right on the water’s edge.

    Cara Johnson, Director of Sales & Catering, knocked it out of the park. We worked with her since June 2019. She was consistently responsive in a timely manner with answering all my questions, which I had many!! With various requests, the answer was always yes. She was flexible where she could be. With worked quickly with all my vendors to get approved to work on site as well. We also received a gift sent to our room on our wedding night which was very thoughtful and a wonderful surprise.

    Our wedding couldn’t have gone better if someone tried to make it better. The entire Ocean Key staff was beyond friendly and accommodating. Big props to Grace, our bartender. Some of my guests mentioned to me that their drink was waiting for them on the bar when they needed a refill! They loved that personal touch. Food TOP notch (and we are foodies!). Everyone, and I mean everyone, raved about the food so if that’s important to you – do not worry about Ocean Key’s Hot Tin Restaurant’s abilities. One thing is that the hotel accommodations are pricey and there only a small discount for wedding guests. We offered it to our guests but didn’t push staying there due to cost. We recommended the various Hotels, BNBs, Airbnb, etc. within walking distance and most guests opted for that with no complaints.

    All in all, I never had to worry about our wedding during planning or day off thanks to Cara and her team. And that is so important! I left KW after our wedding weekend thinking, what is too soon to renew our vows so we can do this all over again 😊 Thank you Cara and team for making everything a dream!
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    Missi Sent on 07/18/2019
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    Stunning view

    Met with Cara for a tour and to see the venue. It was absolutely stunning! She was organized, knowledgeable, and flexible. Thinking this is going to be our wedding location. Food options are great! Rooms are all suites so may need to give guest a second option close by with a lower rate but willing to work around that!
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    Samantha Sent on 04/28/2019
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    Best wedding venue choice!

    We cannot say enough great things about OKR! From the very beginning of the planning process, all the way through the end of our honeymoon they went above and beyond! We worked with Cara and Nicole who were both very quick to respond during planning and made the whole event seamless. We stayed at the resort for a week after our wedding for our honeymoon as well and were treated like royalty by all of the staff. We had a spa day two days after the wedding which was wonderful! Highly recommend the spa. Hot Tin Roof did all of the catering for the wedding and we had so many guests tell us it was some of the best food they had ever had! The setting is extremely hard to beat and the weather was absolutely perfect for our April 13th wedding. I was totally relaxed on the day of because it all went off without a hitch. We also worked with Nate, the concierge, who set us up with some fun dinners and activities during out stay. He was wonderful so definitely use him if you plan on spending any additional time in Key West! Again, I could go on and on about Ocean Key. You will not be disappointed with this venue. We had quite a number of guests say it was the best wedding they had ever been to. We will definitely be back for our anniversary trips and can't wait to see everyone on the staff again!
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    Krista Sent on 03/19/2019
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    More than I ever imagined

    Cara and Nicole truly made everything special. The attentiveness they gave was truly amazing. We have stayed at this resort and immediately knew we wanted to get married here and were not disappointed. The Venue was amazing, the food exceptional and everyone raved how uniquee it was having it on the pier!
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    Brenna Sent on 12/26/2018
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    Best place for a Key West Wedding

    Cara, Nicole and all of the staff from Ocean Key were so helpful in the planning process and wedding. They made sure we were happy and had everything we needed. They exceeded our expectations and we would highly recommend Ocean Key Resort.
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