Madison Beach Hotel Reviews
Reviews
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.8 out of 5 rating4.8
Awards
-
Featured
Tracy Sent on 12/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A fairy tale come to life!
MBH was our first choice of venue for our summer wedding because of the beautiful setting with incredible oceanside views. We cannot speak highly enough of Lisa, who took us on the venue tour the same day we called; Amanda, who made the entire planning process as smooth and stress-free as possible; and Heather, who worked her tail off the day of the wedding to make sure everything was executed flawlessly so that my husband and I could just enjoy ourselves! In terms of special requests, there is not much the team at MBH can't or isn't willing to accommodate, but this can come at a steep price, so just be prepared for that. We had perfect weather on our wedding day, and everyone commented on how good the food and drinks were and how pretty the venue is. It was all we could ever dream of and more, and we wish we could do it all over again!-
-
-
+3 photos
-
Quality of service
-
Adam Sent on 12/31/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
An Unforgettable Wedding at Madison Beach Hotel
Our wedding at Madison Beach Hotel on October 18, 2024, was nothing short of magical. Initially, we planned to marry in Walt Disney World, but after some nudging from family, we visited MBH and fell in love within minutes. From the breathtaking beachfront setting to the impeccable customer service, we knew this was where our journey as a married couple had to begin.
We signed our contract exactly a year prior, on October 18, 2023, and every step of the process from that moment on was seamless, thanks to the extraordinary team at MBH. Amanda, the wedding coordinator, went above and beyond to make planning stress-free. She answered every question (even obscure ones like the density of flower petals!) promptly and thoughtfully, always accompanied by helpful visuals. Her patience and expertise were unparalleled, and she made every detail feel special and cared for.
The food and wine tasting in December of 2023 set the tone for what was to come. Every dish was exquisite, making it nearly impossible to narrow down our selections. The hotel partners with incredible vendors, including J Cakes in Branford, who created our cannoli wedding cake, a cake so delicious that we broke tradition and devoured the top tier within two days.
On the day of the wedding, the MBH team outdid themselves. Heather, our day-of coordinator, ensured every detail was executed flawlessly. From arranging our floral centerpieces to working with our DJ, photographers, and videographers, Heather handled everything with ease and grace. The staff guided us through the ceremony and reception with warmth and precision, allowing us to relax and soak in every moment of our special day.
Of course, the venue itself is stunning. The ballroom, with its views of the water, was the perfect backdrop for our celebration. The weather that day was ideal, so much so that if we had one "complaint," it was that it was almost too sunny!
As two gay men, we’ve occasionally faced uncertainty about how our relationship might be received. At Madison Beach Hotel, we never once felt anything but celebrated. The staff made us feel welcome, valued, and loved, which speaks volumes about the inclusive and professional culture at MBH.
Yes, this venue may not be the least expensive option, but it is worth every single penny. From the moment we met Amanda to the final day of picking up our beautifully packed decor, MBH exceeded all expectations. If you’re considering Madison Beach Hotel for your wedding, do yourself the favor of stopping by for a meeting with Amanda or even just enjoying a drink at The Wharf. It may very well change your life, just as it did ours.
To the team at Madison Beach Hotel: thank you for giving us the best day of our lives.
With gratitude,
Adam and Antonio -
Quality of service
-
Jasmina Sent on 11/20/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding at Madison Beach Hotel
The staff at the Madison Beach Hotel were all very kind, professional, helpful, welcoming and more! I can not describe how beautiful our wedding there was. The entire staff, the atmosphere, the venue, the beautiful pink/orange sunsets and breath taking sunrises felt like a movie. I would recommend Madison Beach to EVERYONE for their weddings and stays!! An amazing experience! -
Quality of service
-
Amanda Sent on 09/03/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Experience!
We had the most incredible wedding at the Madison Beach Hotel! The staff went above & beyond to give us a perfect wedding day and all of the days leading up to it. Our guests went on & on about how beautiful the venue was. 10/10 experience! -
Quality of service
-
Elizabeth Sent on 08/23/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful (and helpful) venue!
A beautiful venue on the Connecticut shoreline with great views, great food, and amazing service. We were worried about fitting 150 guests and an 8 piece band in the ballroom, but there was plenty of room for everyone. The bar and wraparound deck were great bonus spaces that allowed people to spread out.
It was a very hot summer day, but that didn't keep our friends and family from enjoying the sea breeze at the Wharf between our (offsite) ceremony and the reception. The MBH staff took excellent care of us all afternoon long. When we arrived at the venue, we were greeted with cold water bottles so that our families could stay cool during photos. It was a thoughtful touch that set us up for success throughout the rest of the evening.
Everyone we worked with at the Beach Hotel was beyond helpful. Madeline and Amanda promptly answered countless emails and Heather and Lisa executed a truly perfect day. They all managed to make wedding planning as stress-free as possible. We had a great time and we know our guests did too!-
-
-
+9 photos
-
Quality of service
-
Erin Sent on 12/31/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dream Beach Wedding!
The Madison Beach Hotel was our dream wedding venue! Amanda and Madeline made the process seamless. My family still talks about this wedding to date and said it was the best wedding they have ever been to. There is nothing more romantic than getting hitched on the beach!! -
Quality of service
-
Catherine Sent on 12/31/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Most Amazing Wedding Venue!!
The 4th of July. I recently went to dinner at The Wharf months after our wedding and the staff remembered me. The Madison Beach Hotel will always hold the most special place in our hearts. I wish I could re-live our wedding every single day thanks to the tireless work from the team at the MBH. -
Quality of service
-
Jill Sent on 12/31/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beyond expectation!
We are so happy that we chose the Madison Beach Hotel for our wedding—the staff and the venue surpassed our expectations. We couldn’t have found a more beautiful beach ceremony location in Connecticut. The Madison Beach Hotel staff from our first conversation with sales to planning with Amanda to everyone on the day of from valet to wait staff to manager made us feel like this was their most important event and made us feel like family. Our guests raved about the setting and the food, especially cocktail hour and the lobster rolls! The bartender created a very special signature cocktail which was a hit. All the recommended vendors were great, too. I wouldn’t change a thing about the day or our decision to use the Madison Beach Hotel.-
-
-
+4 photos
-
Quality of service
-
Shannon Sent on 12/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Venue for our Coastal Wedding
Choosing the Madison Beach Hotel for our wedding was the best decision we made. The service was immaculate from our first tour. We had multiple people available to answer any question we had the year leading up to the wedding. The day of coordinator was fantastic for our rehearsal and smoothing out every detail the day of. She also was amazing with the timeline and flow of the day. Every guest said it was one of the best weddings they had ever been to and how beautiful the venue was. I will also note that the food was outstanding and every guest commented on it. It was hard to choose a menu because there were so many great options. Thank you MBH for creating our dream wedding! -
Quality of service
-
Spencer Sent on 11/27/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
An Absolutely Incredible Day!
We couldn't have imagined a more spectacular place for my wife and I to be married this past September! - Lisa, Beth, and Amanda as well as the whole staff at the Madison Beach Hotel made our day incredible. The views were stunning, the venue was beautiful and everyone was so accommodating and friendly! - I would strongly advise checking out MBH for your big day! -
Quality of service
-
Lydia Sent on 11/22/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Spectacular Wedding Weekend at the Madison Beach Hotel
My husband and I just happened to walk into the Madison Beach Hotel on a 70 degree day in November after going to multiple other wedding venues. We were about to quietly peruse the property when we bumped into Lisa. She took the time to give us a full tour, answer all of our questions, and gave us pamphlets with more details and available dates. She said it herself…it was kismet! From that point on we were in great hands. After securing a date, we worked with Amanda. She made the process incredibly smooth, answering all of our questions in a timely manner. On the day of our wedding, Heather did an outstanding job. She kept us on time, made sure we ate, and more importantly, made sure we didn’t have to worry about anything. The day was truly extraordinary. The food was incredible and the ceremony and reception were beautiful. Every interaction we had with a staff member was pleasant. We also had a brunch the day after the wedding to top off the incredible weekend. Once again, phenomenal food and presentation.
My husband and I couldn’t have imagined getting married anywhere else. We are so thankful we stopped by that fateful November day!-
-
-
+2 photos
-
Quality of service
-
Marisa Sent on 07/04/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was the wedding of our dreams from the first venue tour to the last dance AND BEYOND
We couldn’t have asked for a more magical wedding year. If you want something special for your wedding day, the MBH is where you need to host your wedding. My husband and I were treated like king and queen from the very first venue tour to currently where we feel like part of the MBH family even after our wedding day. The customer service at this venue is truly above and beyond (think Disney world quality) which sets this venue apart from the rest 100%. Our guests cannot get over how perfect our wedding day was.
Your included wedding planning professionals - Lisa, Heather and Amanda will make every moment a breeze and fun. They are so SO good at what they do.
The food… GREAT, the drinks… STRONG, the wedding flow… PERFECT (because of Heather- I’m convinced she even made the rain stop right before our ceremony began), the atmosphere… obviously, you can’t get anything prettier than this in CT.
We loved every single second of our wedding day. Thank you MBH for being such a perfect start to the rest of our lives!!
-Marisa and Joe (June 16, 2023 wedding)-
-
-
+5 photos
-
Quality of service
-
Kaitlyn Sent on 10/13/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Day Ever!
We did some things differently but you listened to exactly what we wanted and it really was the best day/night ever. Everyone at the hotel was so amazing to us and every guest keeps raving about the location, food, and staff. From the valet being the best ever, to the bartenders being so happy and helpful, I could go on and on.
Heather and Val took extra care of us and it was so comforting to have someone close by. I really didn’t think some of the details would matter but every little thing you all did made it amazing. I would turn around and someone was there if I needed something. The place looked amazing and so special.
It’s didn’t feel like a typical venue and was so special. We will definitely be back for anniversaries. -
Quality of service
-
M. Greenwood Sent on 10/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beach Wedding Perfection
We wholeheartedly recommend the Madison Beach Hotel in Madison, CT. My husband and I have been parents of the bride 3 times and, while we've had fairly good experiences in the past, no other venue measures up to the Madison Beach Hotel. And I mean in every way! From the early planning phase and expert advice from Amanda Toner and Lisa Freund over the last few months to the actual event in early October, with Heather showing us the way – all was extremely professional. Heather was at our elbows for the rehearsal and during the entire evening of the actual wedding showing us where to be, when to move, and granted every wish and need we had through the event. The wedding ceremony, the glorious setting, and the wonderful dinner afterwards were all perfect. We had family members attending from all over the country who, to a person, said how helpful the hotel staff was for the whole event, as well as during their room stays and meals at the hotel. Most of these people are world travelers with extensive experience abroad, so their comments meant a lot. The venue itself is lovely and peaceful, with every room looking upon the sea. Most of our guests mentioned that they’d had their best sleep in months in their individual rooms. My husband and I are local and occasionally have dinner at the restaurant so we knew the venue and setting on the shore would be spectacular; however, we have never had the occasion to stay overnight before this week. We were a bit worried about how our 18-month-old granddaughter was going to deal with sleeping in a strange room with us, but everyone was so kind and helpful that we really enjoyed our time. In the future when we have guests that we can't fully accommodate in our home, we will place them at Madison Beach Hotel. As stunning as the venue is, it is the staff that really made this entire wedding a success for everybody. They were all fantastic!! -
Quality of service
-
Schuyler Sent on 10/10/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dream wedding!
We had the most amazing wedding in Sept 2022 at Madison Beach Hotel. Coordinating with Amanda ahead of time was seamless. Amanda was amazing, she answered all questions and made our planning process easy. The day of coordination was equally as amazing. Heather did such an amazing job with our final meeting and day of coordination, she thought of it all. Lisa and her team were great with service. They had servers making sure my husband and I were having drinks and food. It was truly amazing. We can’t thank all of the staff for everything they did to make our day perfect. -
Quality of service
-
Christine Sent on 07/26/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic Experience
Madison Beach Hotel was the perfect place for my wedding. The staff was absolutely wonderful in every capacity, the food was superb and the view unbeatable. I recommend this hotel a million times over. -
Quality of service
-
Melanie Sent on 06/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding Venue of our Dreams!
Where to even begin with how incredible our experience was at the Madison Beach Hotel?! To start off I want to note that my partner and I are an LGBT couple, and often times felt a bit uncomfortable when searching for venue's. From the moment we first toured the Madison with Amanda, we immediately felt a sense of comfort, and it was the most enjoyable venue tour by far.
My wife and I truly fell in love with the space. It was the perfect size for our wedding of 110 guests, the views were stunning, and the attention to detail given by the staff was unmatched. Along with Amanda, we worked with Nicole and Lisa for so many tiny details and big moments of the day. I cannot rave about them all enough! They were so attentive, professional, kind, and most of all FUN to work with!
Out guests could not stop talking about how beautiful the room was, how amazing the food was (seriously....SUCH good food), and just generally how the evening flowed with such ease.
I would book this venue a hundred times over. It was so unbelievably perfect! -
Quality of service
-
Preston Sent on 11/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A Perfect Seaside Venue
If you are looking to leave your guests totally speechless, while being taken care of so effortlessly, look no further. I cannot imagine having our wedding at any other venue in Connecticut, as nothing compares. The staff are courteous and professional, so much so that your guests will mention them in their myriad of compliments.
Wedding food can be tricky, but the Hotel will knock your guests’ socks off. Delicious food all evening, open bar, incredible staff and accommodations, and don’t even get me started on that view!
If you want to host the event if a lifetime, Madison Beach Hotel is the venue. -
Quality of service
-
Jonathan Sent on 10/28/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect Venue
Great experience, beautiful venue and Amanda and Nicole were on top of everything from start to finish. -
Quality of service
-
Emma Sent on 10/28/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect beach wedding spot
We could not have picked a more perfect venue than the Madison beach hotel. The staff were amazing, and the setting was unbelievable- both our ceremony and dinner were outside overlooking the ocean. I highly recommend them! -
Quality of service
-
Meg P. Sent on 10/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible Experience!
I cannot say enough good things about the Madison Beach Hotel and their entire team. From all of the planning before-hand with Amanda, to the entire day of coordination process with Nicole and her team, the day couldn't have gone more flawlessly. The day of our wedding it ended up raining (like heavy rain the whole day kind of rain), but Nicole was constantly checking in with me to figure out contingency plans and was willing to do whatever we asked. We originally had planned on a ceremony on the beach, but with the weather, Nicole suggested doing it on the balcony outside of the ballroom, as we only had about 20 guests, and it ended up being everything we could have ever asked for! Throughout the night Nicole and her team were flawless, providing everything we needed before we could even think of it ourselves. I could not recommend the Madison Beach Hotel more for a great wedding experience! -
Quality of service
-
Samantha Sent on 08/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best wedding venue and team in CT!
We truly cannot recommend Madison Beach Hotel enough for your wedding! After multiple date changes, we booked our wedding at MBH for July 2021. Since the beginning of our planning journey with MBH, Amanda and the team handled everything with great care. From our tasting to our final planning meeting, they helped us plan a day that was unique to just us with so many options for the ceremony, a customized menu and countless additions. MBH stands out because of the many ways you are able to customize your wedding day. Our wedding day was met with challenges and stressful moments as a medical emergency occurred with a member of our bridal party just hours before our ceremony was set to begin. Nicole, their AMAZING day of coordinator, handled the situation with professionalism and compassion. She swiftly changed the order of events and re-organized her staff so that our wedding day continued without pause. Thanks to MBH, we were still able to have the wedding we had always dreamed of despite a very stressful situation. Nicole ensured that we and our guests were taken care of throughout the night. We received so many compliments on how great the staff was and how incredible all of the food was. Our overnight stay was magical. The views are unbeatable! The best decision we ever made during our engagement was booking at MBH. It is a gorgeous venue with incredible food, and the most professional, flexible, kind and experienced wedding team. Thank you Amanda, Nicole, Lisa and the team for a memorable day and going above and beyond to make the most of our day, we’ll be back for our anniversaries! -
Quality of service
-
Katie Sent on 06/30/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Look no further!
This is going to be a long review, but I hope it helps other people make their decision to have a wedding at the Madison Beach Hotel! Before I say anything else, my husband and I have to note that the true MVP of our wedding and one of the biggest reasons to have your wedding here is because of Nicole. She is the banquet manager, but this title doesn’t do her justice because she is a guardian angel. Nicole handled absolutely everything and after we had our final meeting with her, any nerves we had immediately went away. She is honest, flexible, kind, caring, and will do anything to make your day special. If we needed food or a drink, Nicole appeared in seconds to help us out. When my bridesmaid could not figure out how to bustle my dress, Nicole was there to the rescue. She made our day so outstanding! One thing that also particularly stands out about this venue is how genuinely nice every single staff member is. From the valets, to the servers and catering director, to the front desk staff, everyone was so accommodating and lovely. Being a bride that didn’t want a “traditional” wedding, the staff at MBH did everything they could to make my dreams come true. I didn’t want a sit down dinner or a cake, and they were willing to make anything happen. Food and drink were of high priority to us and we were not disappointed. Our friends said that the food at this wedding was outstanding. We had both steak and stuffed sole and they were so delicious. The appetizers were so tasty that our guests were following the waiters looking for more helpings. We did have a cake for cutting, but we went with a dessert table for our guests with mini desserts and it was such a hit. It was truly the most dessert I’ve seen guests eat at a wedding. There wasn’t much need for decorations because the beauty of the venue and the view speaks for itself. Inez set up all of our decorations beautifully and we were extremely impressed! I knew I wanted to get married by the water, but not in the sand, and the lawn was the perfect place to do that. It is picture perfect! We wanted to give a final shout out to Amanda, the wedding coordinator, who helped us plan every detail. She is so knowledgeable at weddings and we knew we were in great hands! We are hopeful we can attend a wedding here one day because we want to be able to experience it from a guest’s point of view. Our guests said this was one of the best weddings and venues they have ever attended! Thank you MBH!!! -
Quality of service
-
Alissa Sent on 11/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Magical Wedding for Two Crazy Kids
My husband and I are still on cloud nine following this weekend, and so blown away by the magical Madison Beach Hotel. From getting engaged at MBH this past June, to coming back for an intimate wedding with our immediate loved ones--the hotel is a beautiful oasis to escape from the trying times of 2020. Our family members were so in awe of the amazing night, and had such a fun time. The beautiful views and aesthetics were an amazing backdrop as we ate, drank, and celebrated the night away! From the bottom of our hearts we thank Nicole, Amanda, and the rest of MBH team for exceeding our greatest dreams to make our day so special. Their flexibility, enthusiasm, and unwavering support to meet us where we were at with our wedding plans, truly means a lot. Our vendors also loved working with the MBH team. Throughout this process they allowed us to be vulnerable, ask questions, and address real concerns in regards to planning a wedding during a pandemic. We originally had our wedding scheduled as a Christmas wedding in December. As cases started to increase again--we called Amanda and Nicole and asked if the wedding can be pushed up. They quickly responded and were so accommodating! They helped us crazy kids get everything together in ONE week to have a our wedding! The stars truly aligned for us to have our wedding day this past weekend. We were able to enjoy all of the available amenities at the hotel during our stay. Besides the wedding. my husband and I thoroughly enjoyed the bonfire set up on the beach with a hot cup of clam chowder in one hand and a beer in another. We also loved connecting with the locals and employees! You can see the love and work that goes into making this hotel so wonderful. Our beautiful memories made this year are the start to a wonderful tradition at MBH--as we look forward to coming back to reminisce and create more memories in the future. -
Quality of service
-
Jessica Sent on 08/26/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our beach wedding
Madison Beach Hotel hosted our wedding on August 7, 2020. When COVID hit and our original wedding venue could no longer host our wedding, we began searching for one that could. MBH was ready to help us immediately. They worked safely and diligently to help us plan a small, intimate, outdoor wedding working within the state guidelines. They gave us options and let us be creative during the planning process.
With so many changes and unknowns, we were very thankful to have Nicole help us through the final weeks. She was reassuring and helped us finalize the details even through a Hurricane. She was there for us, helping to coordinate and get us anything we needed throughout the day and evening. Nicole worked amazing with our wedding planner to meet every detail we wanted.
The MBH tent where we had our reception (due to COVID) was beautiful, right next to the water, and was perfect for our wedding. All of the MBH staff were genuine, professional, and extremely accommodating. We had the most perfect wedding day on the beach at Madison Beach Hotel. -
Quality of service
-
Kathy Sent on 01/11/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding review for September 7, 2018 from Kathy
My daughter had her wedding reception at Madison Beach Hotel on Sept 7, 2018 and I always meant to write a review but did not. Better late than never! Our experience at MBH was fabulous from when we first start talking to Libby about choosing MBH, through the reception. Libby was always patient with our questions and accommodating when we wanted to make changes. My daughter dealt more with her team (Nicole and Megan) and she raved about the whole team. Our guests were so impressed with the beauty of the location and dining room and the food was delicious. We served the short ribs and sea bass which were delicious as were the sides and salad. In addition to the wedding cake, we did some of the mini desserts which were a huge hit with our guests. MBH was great for its accommodations as well. We rented the king deluxe rooms so the bridal party could get ready there in the morning and several girls slept there the night before. Libby was wonderful in helping us decide which accommodations were best for our group. Our entire experience was perfect, in fact the next day my daughter thanked us for helping give her “the perfect wedding”. I would HIGHLY recommend MBH and Libby and her team for your special day!
Madison Beach Hotel's reply:
Thank you for taking the time to post a review - we are thrilled to hear that your daughter had "the perfect wedding" at Madison Beach Hotel. We are proud of our seasoned wedding team and will be sure to share your feedback. We hope to see you back at the hotel soon!
Becky Polaski
Director of Sales & Catering
Madison Beach Hotel -
Quality of service
-
Kasey Sent on 11/03/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The entire team there is incredible
Everyone at the Madison Beach Hotel is such a pleasure to work with! They are all so kind and the wedding planning team is willing to be involved as much or as little as you would like. Even with a change in staff, I felt like I was in such good hands every step of the way, and our wedding day was absolutely perfect thanks to their amazing staff! So many guests have told us that it was best wedding that they have ever been to, and me and my hubby could not agree more! Thank you, MBH!!Madison Beach Hotel's reply:
Thank you so much for your kind words Kasey! It was truly a pleasure to host your wedding. We appreciate your acknowledgment of our team, as they are truly what makes Madison Beach Hotel so special. We hope to see you again soon!
Becky Polaski
Director of Sales & Catering -
Quality of service
-
Emily Sent on 08/20/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome Venue, Wonderful Staff and Perfect Wedding!
Words cannot express how truly thankful I am at the level of detail and care that the Madison Beach Hotel provided. It was truly a great experience from the moment we took our first tour through the end of our Wedding Night. Libby, Megan, Nicole and the rest of the MBH Crew made the wedding reception perfect! We booked the venue 16 months in advance. Throughout the planning time we were provided timely feedback and our questions were answered to the fullest. The week of the wedding we met with Nicole to go through everything and they were able to point out where things were missing or might not make sense. Throughout the whole wedding day Nicole was there to make sure our day went perfectly, and I could not have asked for better service, food, venue or a better day. I would HIGHLY recommend this venue to anyone looking for a personalized wedding at great wedding venue. Thank you again for making our wedding day an absolute dream come true!Madison Beach Hotel's reply:
Emily, we are so glad that your experience with the Madison Beach family was so special. Thank you for taking the time to share your experiences with us and with others.
We look forward to welcoming you back to our beach to celebrate many special milestones to come!
Sincerely,
The Madison Beach Hotel -
Quality of service
-
Marcela Sent on 07/24/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Really Great!
Libby is the reason I chose the Madison. Her and Nicole are just the best people to work with. -
Quality of service
-
D Pratt Sent on 07/22/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great place to be married!
They helped us arrange our wedding and could not have been friendlier or more supportiveMadison Beach Hotel's reply:
Dear Doug and Pauline,
Thank you for taking a moment to share your positive comments
on our friendly and supportive staff here at Madison Beach Hotel. We are thankful to have such a wonderful group of dedicated team members! It was our pleasure to host your wedding ceremony in June. We hope to see you both again soon!
Becky Polaski
Director of Sales & Catering -
Quality of service
-
Stephanie Sent on 07/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfection
I have not stopped hearing from my guests what an incredible time they had! The weather was perfect, the food was perfect, and the venue is beyond beautiful. The staff went out of their way to make me feel like absolute royalty. My husband and I will never forget what an incredible time we had! Highly recommend !-
-
-
+4 photos
Madison Beach Hotel's reply:
Dear Stephanie,
We are thrilled that you had a "perfect" wedding experience with us! Thank you for choosing Madison Beach Hotel as the backdrop for this most memorable time in your lives. We hope to see you again for your anniversary next year in The Wharf!
All the best,
Becky Polaski
Director of Sales & Catering -
Quality of service
-
Kate Sent on 07/19/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect Day
They had every. single. detail covered for our special day. I truly didn’t worry about a single thing on my wedding day. The food was amazing, and everyone had a good time!Madison Beach Hotel's reply:
Thank you for sharing Kate. We are happy to know that you and your guests enjoyed the food and that your wedding is full of happy memories! With a new fall menu in The Wharf, we hope to see you soon for dinner!
Becky Polaski
Director of Sales & Catering
-
Quality of service
-
Denise Sent on 05/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Madison Beach Hotel Wedding - Why?
Our daughter married last Sat afternoon @ Madison Beach Hotel. For all of those recently engaged and all those parents about to embark on this journey, I very much want to share, and highlight how truly magnificent it was! Libby Rutty (Dir of Catering) is creative, professional, resourceful and a kind person. Nicole Leckey (Banquet Manager) is truly an extension of Libby. What you don't realize is that you are getting practically a wedding planner the day of the wedding. Libby and Nicole were there to line us up & walk everybody thru the procession. Our daughter had a small wedding party so we really didn't feel we needed to rent Sea Belle Lounge. ...3 weeks before the wedding, our daughter contacted Libby (she realized it was going to be too cramped with the photographer in the room, and the girls, and the lunch, etc. and wanted to know if she could pay for it herself. Libby reached out to us and YES it really did make a HUGE difference (i.e. we rented Sea Belle). I think when you are hit with all of this in "the beginning" it doesn't make sense. Also, MBH is very organized in doing weddings. There is communication and no surprises. I am an interior designer and wanted to do a lot myself. I always asked permission as to what was allowed or not allowed, about vendor cleanup time period, because these are fees that parents may not know about til later. I had chair sashes for the reception, and I have to admit, I loved Libby saying at one meeting, "who is going to be tying on the sashes?, not MOB". That is the kind of personal care that really defined our entire weekend. She was right, I didn't have the hotel staff do it, but had some friends jump in and help.
The food was truly original!!! Madison Beach Hotel is truly lucky to have such a passionate chef. We chose different entrees than most wedding venues and the compliments after dinner were over the moon!! Thank you so very much. The Groom said he had been to many weddings and that when it came to the entrees, none came to mind as being...wow, that was awesome. We thought he was right because it really is a substantial portion of the budget. Again, Madison Beach Hotel performed!!!! We received so so many compliments from young and old how they truly enjoyed the dinner. My daughter chose a hot soup to start, however I was not excited about serving a hot soup to over 100 people because I have not experienced it going well but Madison Beach Hotel nailed it. I told Allison's godfather the story as I picked up my spoon & you could see steam, and we both smiled. These are the things you should really think about when hiring a venue for your daughter's most important day.
The florist I used was also VERY surprised at how friendly the staff was to her when she came to break things down at 11PM. We were also having a brunch the next morning and using some of the decor for the next morning.
Lastly, the lodging. My sister is a Hlton Honors Gold Member and said that the valets "ran" to get their car and how it really blew her away from any other Hilton property she has stayed.
Other guests told us it was the perfect venue for size, and loved that we did't have to get in cars going all over the weekend. People commented on quality of service, in bar, restaurant, room, just everything.
We were truly surprised by the number of compliments by guests that continued all weekend! And over joyed to have our daughter married at Madison Beach Hotel. Thank you everyone! This is an incredible team that really cares!-
-
-
+2 photos
Madison Beach Hotel's reply:
Dear Denise,
Thank you for sharing your experience at Madison Beach Hotel! It was truly a pleasure to host your daughter's wedding. Our team is committed to going above and beyond, creating lasting and happy memories for each guest. We hope to see you soon!
Becky Polaski
Director of Sales & Catering -
Quality of service
-
Kailee Sent on 03/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely Stunning!
My husband and I got married in April 2018. While we got married off-site at a church a mile down the road, we had our reception at the Madison Beach Hotel. I can honestly say that our wedding was beautiful, seamless and nothing short of incredible. From the minute we first toured the venue with Libby, we knew it was for us. Libby and her staff were incredible throughout the planning process answering any and all questions we had, as well as offering advise stemming from years of invaluable experience! All of our guests continue to gush about how incredible the wedding was, from the food and drinks, to the stunning views, and the professionalism of the staff. It's very clear that Madison Beach Hotel takes pride in their hotel and their event planning. We worried about absolutely nothing and just go to enjoy our day, which exceeded our wildest wedding day dreams! We'd like to say a big thank you again to Libby, Nicole, Ines, and all the other people who truly made our day incredible.Madison Beach Hotel's reply:
Kailee,
Thank you for your kind words. It is the greatest compliment to hear we have exceeded our couples expectations. You and Ryan were so wonderful to work with, you made our job easy.
Please be sure to come back and visit, you've always got friends here at the beach,
Fondly, Libby, Nicole and staff. -
Quality of service
-
Kristen Sent on 02/17/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Madison Beach Hotel Winter Wedding
I’ve always wanted a beach wedding. Libby, Nicole, and the Madison Beach Hotel made my dreams come true in January nonetheless!! On Friday night, my wedding eve, we checked in as did many family members and friends. Alex and Annie and everyone at the front desk and valet were beyond friendly, helpful, and kind. All rooms have gorgeous water views. My mom, sister, and I stayed in the luxurious bridal suite (two spacious adjoining rooms, both from which you can walk onto a gorgeous wrap around balcony and onto the beach) – we felt like queens! This is where we all got ready the next morning. Our make-up artist met us here and friends and family were able to visit, making this girl time so special. During this period, Lisa delivered a delicious lunch spread and beverages, so good! Now onto my incredibly amazing right-hand girl, Nicole, our banquet manager. Mind you this was January, but when it came time for our first look, Nicole highly recommended my groom and I get outside for pictures. She was not only with us every step of the way, but she was literally tossing my cathedral veil in the air, jumping out of the picture so that we could get the “perfect shot.” Our ceremony was upstairs in the Faulkner Ballroom overlooking the water -such a beautiful, intimate setting. Guests were not able to see the reception tables as there was a wall up during this time. This for me was important. After the ceremony, we walked right into Tides for cocktail hour. Guests were still able to overlook the water as they snacked on delectable and plentiful passed hors d’oeuvres and stations and helped themselves to two open bars. Again, God Bless Nicole…I told her I wanted a sunset shot, but I did not want to miss our cocktail hour. With the sun quickly setting, she helped me throw my Hunter boots on under my dress and we quickly marched out to the rocks on the water and had our photographer snap away. (Thanks Nicole!) After cocktail hour, guests made their way into the ballroom which looked prettier than I could have even imagined from the table settings to the flowers to the setting sun. The food was phenomenal thanks to the wonderful Chef Mo. The rest of the night was a dream, everything was so well executed and I had not a worry in the world except that I didn’t want the night to end (who would with Nicole by your side and Libby behind the scenes paying attention to every single detail?!!) It was the happiest day of my life and we can’t thank Libby, Nicole and the MBH team again! XO -
Quality of service
-
Steve Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing we couldn’t have asked for more
Libby, Nicole and the team were amazing. -
Quality of service
-
Shannon Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Outstanding!
We had an amazing wedding at the Madison Beach Hotel! From the planning to the reception, Libby, Nicole and Megan were so helpful and fun to work with. The venue has amazing views, beautiful accommodations and delicious menu. We couldn’t have been happier celebrating our marriage at the Madison Beach Hotel. They mead us, our family and guests few so special. Happy to have them part of our memories. -
Quality of service
-
Jenn Sent on 10/23/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible Venue, Incredible Team
When you walk into Madison Beach Hotel- you know the setting is idyllic. Gorgeous boutique hotel, with nice looking restaurant and a porch with a million dollar view, made even better by the beautiful rocks you can go and climb on yourself (hello- wedding photos!) but for an incredible day to come together with ease and class- it takes a team of people- where everyone is passionate, and their leader is organized, personable, and professional. After having my wedding in September, I can confirm the MBH team is INCREDIBLE, and it is led by the one-of-a-kind Libby Rutty. Aside from the gorgeous setting, we were worried about the dreaded- "wedding factory" feel that often comes with places that throw at least a decent amount of weddings every season. I can honestly say- I don't know how Libby does it. She made me feel like I was the only bride in the world, not just that day but that season!. From the time you are picking your date, to the time you lay your head on your pillow that night, Libby and her team are attentive, knowledgeable, flexible, and genuinely excited to execute the day. No problem was too big, no question was annoying. I cannot say enough good things about Libby, and the team, including Nicole who was also so on-point, genuine, organized, and attentive that weekend. Not to mention the food- our guests are still talking about appetizers and their dinners. You know how bride and grooms say they don't get to eat because they too busy? We sat down and ATE- loved the menu and my wedding dinner. My husband and I have incredible memories from that day- no stress- just two people surrounded by their friends and family, in a special spot, with some really professional and caring people making sure it all goes down as planned. And yes- we took pictures on the rocks :) Can't go wrong at MBH- rain or shine. Thank you Libby, Nicole, and the entire MBH team. -
Quality of service
-
Amanda Sent on 10/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I don't know what our wedding would have been without Libby and Nicole. From the moment we stepped into MBH it was perfect. The venue was gorgeous and almost more important, we felt comfortable with Libby from the beginning. She was calm (which is exactly what you need in a wedding planner) and willing to work with us. We met with one other wedding planner before her who was a bit frantic and that turned me off. The process leading up to the wedding was perfect. They were flexible and reminded us when we needed to have things in. Every question was answered in a timely fashion (even on weekends!). We had a few special issues like a good number of people not drinking alcohol and they came up with creative solutions to make that easier. The days before and of the wedding were even better. The entire staff at MBH was accommodating and helpful. I threw my back out at the gym the day of and the woman at the front desk got her husband to bring tennis balls in for me!! Nicole must have had every item on my agenda memorized because she kept on top of everything. She did it all from giving my rabbi the gift I forgot to give him to bringing my bouquet down to me right before I walked down the aisle when I forgot it upstairs. During the ceremony and reception things just went so smoothly. Literally everyone mentioned how PERFECT it was. There was no disorganization, no awkward pauses. She reminded us to eat before we had to cut the cake which was a godsend. She was everywhere! Everyone also told us how amazing the food was. I know there's more but I can't fit it all here. I would encourage any friend or family member to have their wedding at MBH. It was the best decision I made about the wedding besides marrying my husband ;) -
Quality of service
-
Shauna Sent on 09/27/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wow! Madison Beach Hotel went ABOVE AND BEYOND for our recent wedding! Beautiful oceanside venue with an amazing team! I can't say enough great things about Libby, Nicole, Megan and everyone else at Madison Beach Hotel! Our wedding day there was a dream come true and the amazing team at Madison Beach Hotel made wedding planning a breeze. Libby and her team are extremely responsive, and were so accommodating! They are true wedding professionals! The food was AMAZING, and the views of the water were breathtaking. We can not thank Madison Beach Hotel enough for everything they did to make our day absolutely perfect . We can't wait to go back and visit! -
Quality of service
-
Tara Sent on 09/06/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I can’t say enough positive things about my experience with the Madison beach hotel! Nicole, Megan and Libby were all so amazing and helped me plan the perfect day! The food was absolutely INCREDIBLE and the views were breathtaking. You truly can’t go wrong with this venue! Thank you Madison Beach Hotel and thank you Nicole, Megan and Libby! -
Quality of service
-
Nicole Sent on 07/04/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wow! The MBH went above and beyond. We were just married on 6-30-18 and everything was perfect. Libby is so detail-oriented and calm! She really helped us look at all angles while we were planning and helped us through every step along the way. Her "A" team was phenomenal. The entire MBH staff treated was friendly, accommodating and efficient! We felt like royalty. We paid for a bridal suite and were offered a HUGE room with breakfast and lunch service to get ready in - it was beautiful. We couldn't be happier with how our day turned out and would highly recommend this venue to any couple looking for a picturesque, New England, beach wedding! -
Quality of service
-
Priya Sent on 06/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We got married at the Madison Beach Hotel on May 5 of this year - as an out of state bride, the staff here (Nicole and Libby especially) were extremely responsive, caring, and just wonderful people. The minute we entered the venue for the first time, everyone was smiling, welcoming and really just wanted to make sure we were comfortable and happy. As an inter-racial couple, we wanted to incorporate different types of foods and traditions that they normally hadn't dealt with, but everyone on staff made sure we were able to have the wedding of our dreams. The actual wedding day was probably the least stressful day of our lives because the team there had it so under control that we could just relax and have an amazing time! The view from the ballroom and ceremony site are to die for, the food was insanely good, and all our guests raved about how amazing the hotel was. We can't recommend the Madison Beach Hotel enough as a venue - mostly because of the people. -
Quality of service
-
Tom Sent on 11/07/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our daughter got married there this past weekend and the venue was everything we expected and much more. The personalized service, attention to details was wonderful and our guests loved the venue and hotel. Libby and Nicole were great to work with and their staff were extremely attentive. We got so many compliments from the food to the high level of quality for the entire wedding experience. -
Quality of service
-
Alexandra Sent on 10/17/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I hosted our reception at the Madison Beach Hotel on September 29th, 2017 and we could not have been happier with Libby, Nicole, Meghan, and the entire MBH team. Our guests keep raving that our wedding was by far the best they have ever attended. The facility itself is breathtaking - newly renovated in 2013 right on the water - it is the perfect mix of beach wedding meets formal elegance. I started pestering Libby early with questions about everything from timelines to food restrictions to unique decor accommodations, and Libby patiently and expertly addressed all of my concerns. We hosted our cocktail hour in tides so that guests could view us taking photos from the open porch (which everyone loved) - and the raw bar was a huge hit! The food in general was extraordinary - gracious portions that were expertly prepared by chef. Not only did Nicole, the banquet manager, keep us on schedule, but we had our own server dedicated to keeping my husband and I fed, watered, and happy throughout the entire night. The staff went above and beyond to make sure that our wedding was perfect, and we couldn't give the hotel a higher recommendation. A note to anyone looking to book this venue - the rooms are a little pricey, but trust me, they are worth every penny. Our guests that spent the night at the hotel raved that the rooms were absolutely outstanding - so don't let your guests miss out!! -
Quality of service
-
Elizabeth Sent on 10/03/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I planned my wedding in 6 months with Libby and she was fantastic! The hotel staff was very accommodating with my every need. Nicole, who was head of catering was by my side for the ceremony and she made me feel so special. The food was delicious. My guests called me or texted me the next day to tell me what a great place and time they had. -
Quality of service
-
Sharon Sent on 09/29/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I can't say enough great things about Libby, her entire team, and the Madison Beach Hotel. I have never met anyone with more passion or a bigger heart than Libby and her team. We were constantly treated with such respect and kindness, and they made an experience that can be stressful, a breeze for us. The day of the reception was a dream come true. Nicole made sure that everything was set up for us, so that all we had to do was enjoy our day. The whole experience was worth every penny. If you're looking for the experience of a lifetime and the wedding of your dreams - stop looking. The Madison Beach Hotel is the one. -
Quality of service
-
Susie Sent on 09/22/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
One of the most idyllic spots in Connecticut to have an outdoor wedding. The backdrop of the water, the rocks, and sunset make for gorgeous photos. The food was masterfully presented and deliciously prepared. The service was outstanding and the personnel were as helpful and courteous as could be. The catering director, Libby Rutty, saw to it that every detail was perfect and exactly what my son and daughter in law had dreamed of. The rooms were beautifully decorated and very spacious with lovely views and a fireplace. This is a 10 star venue!! -
Quality of service
-
Valerie Sent on 08/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We got married in August 2016 and just celebrated our one year anniversary back at the lovely Madison Beach Hotel. If you are looking for sheer picturesque New England beauty, elegance and a notable experience, on by leaps and bounds what is the best beachfront Connecticut location, there is no doubt that this is what you are looking for! It is a boutique property with 33 rooms so your day is just that… YOUR SPECIAL DAY! Your event is the only one taking place on your reserved date so the attention to detail is immeasurable as your event is their number one and only priority. We were able to create our very own unique style to create a magical, colorful ceremony on the beachfront as well as a gorgeous reception to follow, to include white leather couches on the second floor balcony overlooking Long Island Sound which was a guest favorite! Our guests are still raving about how stellar their experience was. The photographer's pictures taken at sunset are truly remarkable and make for memories that truly last a lifetime. We had canvases made of some of these beautiful backdrops that look like something out of a magazine. The food selections… to include the passed hors d'oeuvres, the clam chowder/lobster bisque station (my favorite!), the meal selections, to the dessert table were all very impressive. We can't say enough about how happy we were to have chosen the Madison Beach Hotel. Pay it a visit and you will undoubtedly make the same wonderful decision we did!!
-
Quality of service
-
Donna Sent on 07/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We recently celebrated my daughter's wedding in June of 2017 at the Madison Beach Hotel. The Madison Beach Hotel is an absolutely beautiful venue. Our wedding day was perfect from start to finish. The staff at Madison Beach Hotel did not miss a beat. From the very first time we visited and through the entire planning process, they were awesome. I would highly recommend the Madison Beach Hotel. -
Quality of service
-
Patricia Sent on 06/16/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I can't say enough great things about this venue. It's the perfect setting for a beach front wedding! Everything about The Madison Beach Hotel is immaculate from the venue itself to the staff, and the food was out of this world too! Nothing is missed here. The staff is exceptional and helped to accommodate all of our needs no matter how last minute they were. Libby is the best and she'll make sure your day is perfect! We now can't wait to go back to visit. -
Quality of service
-
Shannon Sent on 12/09/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I just got married at the Madison Beach Hotel on 12/3/16 and we could not be happier! Everything about this place is amazing- the staff, the rooms, the food, the views, just everything. They did a beautiful job with the wedding (thank you, Libby, Megan and Nicole!!!) down to every detail, and our guests were all very impressed with the hotel as well. I just cannot say enough good things about this place- we will definitely be coming back to stay in the future, and we highly recommend the Madison Beach Hotel to anyone getting married!!!! If you want an intimate wedding (we had roughly 140 guests, which I understand is a big wedding for MBH) with beautiful views, excellent food, and wedding coordinators who genuinely care and absolutely know what they are doing, you just cannot go wrong. Libby and Megan helped me every step of the way with the planning process, and I had absolutely no worries at all on the wedding day! Libby was there for me on the wedding day, checking in and making sure we had everything we needed, and after taking our first look photos out on the beach for an hour (it was very cold and windy, but we braved it for the beautiful sunset!), she brought me a blanket and a hot toddy to help me warm up before the ceremony. Nicole was also there for us, coordinating everything from the rehearsal the night before, to our ceremony and reception on the big day. Nicole is absolutely amazing; she made sure that everything we had planned actually happened, and when we needed reminding to go cut the cake, etc. she was there to remind us in a completely non-stressful way! If it were not for Libby and Nicole, I can't even imagine how everything would have turned out, and I realize that they did things behind the scenes that I'm probably still unaware of in order to make everything run as smoothly as it did. All in all, hands down, my wedding day was the best day of my life- thank you to everyone at the MBH for making our big day so unforgettable! -
Quality of service
-
Katie Sent on 12/02/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married at Madison Beach Hotel in July 2016. We had our ceremony and reception both at this venue. So far, it was the best day of our lives!! Libby and her staff were so professional and friendly, and catered to our every need that day. I felt that Libby really got to know us as a couple during the wedding planning process and therefore, the day was comfortable and seamless. The food was excellent and they set up the room exactly how we had imagined (especially with all our tupperware of decor). I can't praise the Madison Beach Hotel and their staff enough. It is worth it! -
Quality of service
-
Doreen Sent on 11/17/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you want to have a special wedding, Madison Beach Hotel is the place to do so! We just had our wedding there on October 15, 2016 and we did have our perfect wedding, we call it our "Best Day Ever" and we owe so much to the hotel and their amazing staff. It will be a day we will never forget. Working with Libby, Nicole and the rest of the staff was a joy, they made every little detail perfect, they made us feel so special, they made it personal for us and our guests said such wonderful things about them and the hotel. It was truly a blessing to have our wedding there. And now we cannot wait to celebrate our 1 year wedding anniversary there next October! Doreen and Nani. -
Quality of service
-
Colleen Sent on 10/19/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
From the moment I lifted my head off the pillow on 10/1/16 to the moment I laid it back down, I was in love with every aspect of my day. I was in love with the obvious, the man I married, but I was also in love with everything about Madison Beach Hotel. It has such an intimate wedding feel in an absolutely breathtaking and calming location. The food for me was one of the most important parts and also lucky for me the hotel prides themselves on their cuisine. It was not a wedding factory feel from the staff to the FOOD!!! It was amazing.
Now onto why it was so amazing, Libby and Nicole. Libby spent the past 5 months holding my hand, understanding when the difficult moments came up with a dash of humor and confidence and seemed to know just what I wanted when I walked through her door and made it very clear that I was going for a not so traditional "vibe". From when we started the day to the end of the evening, everything was taken care of and I had zero worries. Libby made sure she saw me off down the aisle with water in her hand right at the steps before I walked down and Nicole who spent the reception with us and seemed to know our every move and only retrospectively did we realize this :) She was calm, 10-steps ahead and genuinely cared. Our room at the end of the evening was beautifully set up for us but she even remembered our brownie sundaes we never had a chance to eat :) , she thought of everything.
I never once felt like I was just another bride to Libby and Nicole but also the entire staff of the hotel. You feel like you are staying at the Ritz, the service is impeccable.
Moral of the story: BOOK THIS VENUE!!!! If you love the beach and want a wedding that has no worry, good food, amazing staff,insanely beautiful rooms, and doesn't feel like a wedding factory, then this is your place.
We will be back for every anniversary. No regrets. -
Quality of service
-
Maeve Sent on 10/04/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
BOOK IT!!!!!!!!! You will not be disappointed:)
The staff was wonderful ,especially Libby and Nicole, who are 2 of the nicest most accommodating ladies you will meet.
A mother can only hope that the choice for a venue will work...this beautiful spot far exceeded all my expectations!
All you have to do is ask and they will make it work.
It was PERFECT! -
Quality of service
-
Gina Sent on 09/20/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had the most perfect wedding at the Madison Beach Hotel in July! Libby was absolutely amazing throughout the whole process. She was able and willing to help us plan and coordinate every little detail to make sure we had our dream wedding. Guests continue to rave about the food, the setting, the staff, and the location. We can't thank you enough for making this a day we'll never forget! -
Quality of service
-
Christine Sent on 06/06/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We absolutely loved every aspect of this venue. The pictures and scenery is absolutely breathtaking, the food was delicious. We had a espresso/cappacino guy come with an old school copper machine that not only looked cool but made the best cappacinoi be ever had that was coordinated by the hotel. The service was absolutely impeccable. The rooms were very clean and comfortable. You get a personal assistant that found us hiding out after the ceremony and served us drinks and food. The wedding coordinators were extremely helpful and guide you through the whole process. On top of all that the whole package was very reasonably priced. I would highly recommend this venue -
Quality of service
-
Kathlene Sent on 02/25/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The wedding everyone is still talking about...
We originally wanted to have a destination wedding in Sanibel Island Florida but we couldn’t ask everyone that was important to us to spend that much money on a wedding so we needed to fulfill that vision here in Connecticut. The first venue we visited was Madison Beach Hotel. We visited others simply out of obligation. We fell in love with the hotel and Libby. Madison Beach Hotel accommodated our Caribbean influenced menu and far exceeded any expectations of executing it. The whole day was absolutely flawless. Working with Libby and Matt put our mind at rest that no detail would be over looked. It's almost a year later and everyone is still talking about how perfect the wedding was, how gorgeous the venue was, and how incredible the food was. As the last of our families to get married everyone made the comment of they wish this was how they planned their wedding day. We would like to personally thank everyone at the Madison Beach Hotel that made our special day undeniably perfect. -
Quality of service
-
Karla Sent on 01/05/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
When we first walked up to the Madison Beach Hotel, my husband and I knew this would be the venue we were going to exchange our vows. This upscale waterfront hotel literally took our breath away. Though the views overlooking the Long Island Sound are stunning, what makes this place special is the quality service the staff provides. Namely, Libby & Marissa in the catering office who always kept in touch and always responded promptly to my inquiries. They were consummate professionals and their wedding planning package made coordinating our Connecticut wedding from Florida so much easier. I also want to acknowledge the catering staff, lead by Matt. Everyone on his staff not only made me but, all my guests feel special. I've been married a few months now, and people are still talking about how my wedding was one of the nicest, if not the best they've ever been to, which is the best compliment to receive when you put so much of your heart into planning your event. You can't put a price on that! -
Quality of service
-
Amanda Sent on 08/18/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Libby and Marissa were great throughout the whole process of planning our wedding. Matt was spectacular the day of our wedding!! He made sure EVERYTHING ran smoothly and truly cared about making sure our day was as perfect as possible- which it was ; ) -
Quality of service
-
Gail Sent on 08/06/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
All aspects of this venue are wonderful. Everything went as planned and service was efficient and attentive. A truly lovely, elegant evening in a beautiful area! -
Quality of service
-
Joanne Sent on 07/28/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Madison Beach Hotel was a beautiful venue for my daughter's wedding this past weekend. Not only is it a beautiful location overlooking Long Island Sound but the atmosphere is one of natural beauty. From the time that my daughter, her fiancé and I chose this beautiful venue, Libby the Wedding Planner helped relieve our anxieties and helped us each step of the way. The food tasting with Matt the Banquet Manager was wonderful and very tasty giving many options to choose from! Everything came together the day of the Wedding just as planned! The food, hors d'oeuvres were spectacular, the banquet hall was beautiful and the staff was professional and over the top! This is a venue that I would highly recommend to anyone who wants the perfect wedding venue! Thank you Libby and Matt for making my daughter's wedding what we all dreamed of! -
Quality of service
-
Sandra Sent on 06/11/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you to the Madison Beach Hotel for providing excellent service for our wedding. We've received rave reviews from our guests about the location (we were married on the lawn), the food which we've been told was both delicious and plentiful, and the rooms from those guests who stayed the night. We knew it was the right spot for us when we first saw the coastline and learned they could accommodate us indoors if the weather didn't suit. Thankfully we didn't have to use Plan B. Libby and her team have years of experience and it shows. They were really flexible - letting us change the floor plan two days before the event - and were incredibly helpful with our menu and event coordination on the day-of. -
Quality of service
-
Valerie Sent on 05/12/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Simply amazing! The venue is absolutely beautiful. However, the best part of the entire experience was working with such an exceptionally professional group. Libby, Matt, Marissa and the entire banquet team were so accommodating from start to finish. There are SO many wonderful details that I could really go on and on...but just have to say that they helped us create/host the most lovely wedding of our dreams! We continue to receive comments from our guests about the venue, staff, food, etc. It was seamless and gorgeous. Thank you to the entire Madison Beach Hotel team!! -
Quality of service
-
User1978004 Sent on 12/19/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married on the lawn of the Madison Beach Hotel and had our reception in the ballroom upstairs. Our wedding day was absolutely incredible! Libby & Matt planned and coordinated the day impeccably. They were a great team that ensured that literally every detail was polished and that my family and wedding party was taken care of. As a wedding planner myself, I couldn't have imagined better service.
The wedding day was a dream for me and I know it's because of Libby and Matt. I worried about nothing! Just moments before I was going to walk down the aisle, Libby noticed my dad wasn't wearing a boutonniere and although I told her it was fine and we would just walk without it, she said "wait right here" and before I knew it, she was pinning the crowning glory on my father's lapel. Not. One. Detail. Overlooked. She even brought a beautiful white milk glass cake stand for me to use. When it came to our ceremony on the lawn, we knew we wanted a tent and I insisted (my bridezilla moment) that we install a Sperry sailcloth tent. The only problem was that they had not had Sperry on site before and there was significant time spent on Libby's part to make sure it happened. I can't thank her enough - our ceremony was PERFECT.
Dana from the spa became a friend over the course of several manicures and pedicures during the planning process. She even popped downstairs on the day of my wedding to say hello!
The picturesque setting, impeccable service, and a fluent understanding among the event staff of how events should be done make the Madison Beach Hotel the perfect place to have a wedding on coastal Connecticut! -
Quality of service
-
User1933022 Sent on 11/20/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A remarkably beautiful wedding for my daughter and her husband! The hotel and the beach location are beautiful, and the experience, competence, great taste and focus on perfection in every detail by Libby, the special events director was great. She is easy to work with, made invaluable suggestions and has a wonderful way of dealing with any “difficult” situations that come up! Her staff was helpful and patient and answered every question - big or small. When we got to the hotel on Saturday of the wedding, I was so happy knowing every detail was addressed as my daughter was enjoying her beautiful bridal suite with a huge smile on her face! The groom and his groomsmen were perfectly situated in the Spinnaker Lounge which was wonderful to have during the reception as well for guests to use. The day truly began when we had a touching "First Look" in the lobby and charming photos out on the grassy strip in front of the beach. As we enjoyed the pretty spot, I noticed everyone bustling around under Mat, the banquet manager's direction getting everything ready for the ceremony. Once our beautiful and touching ceremony was over, we were greeted by the first of the servers with a toast to our newlyweds. The cocktail hour was charming, abundant and delicious with it’s lovely views of the water! We were completely tickled when we were out by the rocks for sunset pictures, when down comes a server with a plate of food for us! The ballroom looked amazingly gorgeous, and the great service continued. And then there was Mat again…ever present, head on a swivel, hard working, unflappable in directing the concert of the wedding - all that with a smile on his face in every instance! The food was delicious, and the flow of the wedding was perfect. Arielle and Jesse’s wedding was elegant and truly was everything and more than we all dreamed possible. I would recommend Libby Rutty and the Madison Beach Hotel very much! -
Quality of service
-
User1868276 Sent on 10/16/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Madison Beach Hotel was the best place for a wedding weekend. From the moment we checked in on Friday, through the brunch on Sunday the service was spactacular. Everyone was professional, flexible and wanted to make my daughters weekend special for all of us. Libby and Matt helped us through the entire process calmly and professionally. -
Quality of service
-
Kristen Sent on 08/14/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our dream wedding at the Madison Beach Hotel a few weeks ago. I cannot express how grateful my husband and I are for everyone who made it an amazing, seamless evening. Not only is the venue incredibly beautiful, right on the Long Island Sound, but the staff were phenomenal. Libby and Matt are a great team to work with throughout the planning process and on the big day. Our bar tenders and servers were very prompt and professional. Our server even asked us if we were ready before he brought out our food, making sure everything was cooked perfectly. The food was delicious and the presentation beautiful. It was the most perfect night, everything we had wanted and more. I would highly recommend it anyone who wants to get married in a classically beautiful New England venue. -
Quality of service
-
Courtney Sent on 01/13/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!! The food, the banquet team, everthing was perfect. Not just for summer weddings. We braved the cold and took amazing pictures out by the water. Libby and Matt were very helpful and I will use the Madison Beach Hotel for my next event!! -
Quality of service
-
Kristen Sent on 08/07/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were married at the Madison Beach Hotel on July 13,, 2013. The Madison Beach Hotel is a new, beautiful facility offering upscale accommodations, beachfront views and spa perfect for a beach-style wedding. Having looked at multiple wedding venues in the northeast, the Madison Beach Hotel is the newest and freshest venue with one of the prettiest settings. Wedding package prices were reasonable and in the middle price range of places we looked at. The pre-wedding planning was handled in an organized, professional manner and the staff worked to fulfill all of our desires for the wedding including customized menu items, guest accommodations and last minute requests. The staff at the Madison Beach Hotel are incredibly friendly yet professional at all levels of service. Notably, Libby, Abby, Chris and Trish, were instrumental in making the wedding ceremony, cocktail hour and reception run smoothly and make for an amazing wedding day. We had many customized items made for the wedding that the staff flawlessly utilized and placed them as we had requested. Additionally, their coordination with outside vendors was excellent and the food was delicious. Our experience at the Madison Beach Hotel was excellent and we highly recommend it for your wedding. -
Quality of service
-
Kathleen Sent on 10/04/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Madison Beach Hotel is that little Connecticut shoreline secret. The amazing view and the food leave all other wedding venues in the dust.
The wedding coordinator is so calm and professional that you worry about NOTHING. Almost everything is taken care of by the hotel, giving you more time to enjoy friends and family.
-
Quality of service
-
Joycelyn Sent on 10/13/20164.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you're looking for a venue with a breathtaking backdrop of Long Island Sound, beautiful accomodations along with warm hospitality, then the Madison Beach Hotel is the perfect locale. Every aspect of the planning process was met with exquisite detail and professionalism from the tasting down to the final meeting. Every phone call, e-mail, or impromptu visit granted an immediate yet thorough response. The hotel and banquet staff were unbelievably knowledgeable and accommodating. I am so appreciative for Libby, Megan and Cynthia guiding me in the wedding planning process and responding to my countless e-mails. I am exceptionally beholden to Nicole for making sure that every detail of our actual wedding day was executed to the highest of our expectations including all of the behind the scenes efforts. My husband and I were extremely happy with how the day transpired and look forward to many future visits for dinner and weekend getaways. -
Quality of service
-
Kathlene Sent on 12/29/20234.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Special Beachfront Experience
Madison Beach Hotel was a beautiful venue. They have the experience down to a science and will guide you the entire way. Our wedding went flawlessly and the staff were all so helpful. Our guests loved the food and overall experience. Everyone still talks about their fond memories of our big day. -
Quality of service
-
Kathryn Sent on 11/01/20214.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect, Amazing Experience, Incredible Staff
We had an absolutely amazing experience with the Madison Beach Hotel. We had to move our wedding twice due to COVID and everything was changed over seamlessly and easily. The day of staff was incredible and we did not have to worry about a single thing the day of, allowing us to really enjoy and celebrate our special day! The food was fantastic, and the view really tops everything off. Couldn't have imagined a better place to host our wedding. Definitely recommend to anyone and everyone!!! -
Quality of service
-
Cassie Sent on 10/28/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome April Wedding at Madison Beach Hotel
My husband and I got married at Madison Beach Hotel this past April. The staff was amazing throughout the entire process, especially with all of our COVID questions. Huge shoutout to Nicole who is the day of coordinator. It was literally pouring rain the morning of the wedding, but Nicole kept checking every hour and allowed us to wait till the last minute to make the decision on if we would need to move the ceremony inside. Lucky for us it cleared up and we had a beautiful outdoor ceremony. Highly recommend Madison Beach Hotel, they took care of everything and we still have friends and family talking about how great our COVID wedding was. -
Quality of service
-
Vincent Sent on 10/18/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Picture Perfect Day at Madison Beach Hotel
We had a pretty picture perfect day at the Madison Beach Hotel for our wedding in late September. The venue is beautiful, and the incredible views looking over Long Island Sound are really showcased from the wraparound porch used during the cocktail hour. The food was amazing and the ballroom provided for a lot of good dancing and fun. We continue to get compliments from all of our guests! Perhaps the biggest plus is working with Libby, who is the director of weddings and special events. Her professionalism and ability to put her couples at ease was invaluable, especially on the day of the wedding. We highly recommend having your wedding at the Madison Beach Hotel! -
Quality of service
-
Annie Sent on 09/12/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
Having our wedding on August 18th of this year was a DREAM at the Madison Beach Hotel. We weren't lucky enough to have a perfect weather day but the staff and mainly Nicole were right there with us making it still our perfect day. We put everything in the hands of the staff and the did an amazing job, I was blown away with how they set up our tables, put up our decor and treated not only us but our guests. The service at that hotel is beyond 5 stars. Everyone was exceptional, down to the valet parkers, Annie behind the front desk, the bartenders during our wedding, Lisa who waited on us all day in the amazing new Sea Belle Suite and Nicole, I can literally not rave about her enough!! It was the perfect venue for our timeless theme and dream of being on the water. I wouldn't hesitate to do a thing differently, we will be coming back for our anniversaries!! Working with Libby for almost the past year was a dream too, she made it so easy when I was concerned or sent soo many emails, she was right there the entire way! -
Quality of service
-
User1390618 Sent on 10/21/20134.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
I would highly recommend The Madison Beach Hotel for a wedding venue. It is absolutely gorgeous both inside and out and the wedding coordinators and event staff are amazing!!! My only complaint about the whole venue is the front desk - they had a very hard time with assigning our room block (not sure what's so hard about that) and were unprofessional to me (the bride) and my mother the day we checked in. My advice, definitely book this venue just make sure you have all of your guests go through Libby or Abby for reservations. We told them about our difficulties with the front desk and they gave us a free bottle of wine in our room and upgraded our wine selection at the wedding for free; so they definitely made up for it. The front desk really has nothing to do with your actual wedding so please don't take this as a negative - just being as honest as possible. I could not have wished for a better wedding venue - on the beach, beautiful rocks to take pictures on in the water, gorgeous ballroom and cocktail room, awesome setting, great event staff. -
Quality of service
-
Becky Sent on 08/12/20194.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Stunning beach location
If you're looking for a northeast beach location that's easily accessible for your guests, it's hard to beat the Madison Beach Hotel. My husband and I knew we wanted to get married on the beach and we were looking in the northeast because that's where our families are located. To be honest, we originally had our hearts set on Cape Cod, but realized it'd be a pain for our guests to get to -- there's really no other option but a long, traffic-plagued drive. So we looked at CT and RI options instead. As soon as we got to the Madison Beach Hotel, we knew it was the right place. The beach setting is gorgeous and we knew we were in good hands with Libby and her team. They do enough weddings to have it down to a science, while still ensuring that the day is personalized and everything that YOU want it to be. They are so on top of all the details and such a pleasure to work with! We had no regrets about choosing Madison Beach over Cape Cod and can't wait to go back to celebrate many anniversaries!Madison Beach Hotel's reply:
Becky, we are so happy that you had such a spectacular experience and selected Madison Beach to be part of your special day. We look forward to welcoming you back to celebrate your anniversaries!
- Madison Beach Team -
Quality of service
-
Jen C. Sent on 11/27/20184.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Most AMAZING Wedding Venue!
The whole process of wedding panning was made so much easier thanks to Libby and Nicole and the Madison Beach Hotel! It was the best experience! The weekend of my wedding was everything I could have imagined thanks to the entire team at MBH. From the valets, to the front desk, bartenders, and of course Libby and Nicole, everything with flawless. It rained the day of my wedding, but it didn't even matter because everyone and everything was so amazing. Highly recommended venue! -
Quality of service
-
Charles Sent on 10/24/20184.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Seaside Wedding Perfection
Madison Beach Hotel was the perfect choice for our wedding location. Ceremony and reception in one beautiful locale. Ballroom has gorgeous ocean view, and veranda perfect for cocktail hour. The food all done in house was five star. And bringing it all together was their superstar director of catering Libby Rutty. Her and her team made our special day run so effortlessly smooth from start to finish. Can not beat the MBH for your dream CT wedding. Thanks again to all their staff!-
-
-
+11 photos
-
Quality of service
-
User1356776 Sent on 09/30/20134.5 out of 5 rating4.5
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Exquisite site for a wedding; our guests were in awe. Beautifully presented and a lovely day overall. Highly recommend for events under 150 people. -
Quality of service
-
C5Bec3Da78Bff38171B67539F5935Dd6Edaf4B6D Sent on 09/15/20184.3 out of 5 rating4.3
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
We had a wonderful wedding here. There were a few times that we had difficulty getting a hold wedding services team at times which was frustrating but not debilitating. The venue is a little pricey but you get excellent service and the food can't be beat. In the end we were able to get the wedding we had always dreamed of and would recommend the venue. -
Quality of service
-
Megan Sent on 07/25/20144.2 out of 5 rating4.2
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
My husband decided this is where he wanted our wedding a few seconds after he walked through the doors. It is a beautiful venue, intimate but with a sense of grandeur in a picture-perfect beach setting. Initially I thought this venue was way out of our budget, but after looking at several other venues in surrounding towns and comparing pricing, we realized the figures were comparable to the other places we’d seen that weren’t nearly as nice.
The Madison Beach Hotel has a turnkey approach to weddings, which I appreciated because I am not much of a DIY person. That being said, you are also afforded the opportunity to make your event as unique as you’d like. It’s the planning process that they’ve streamlined to make everything as organized and efficient as possible. The food is excellent. You’ll attend the tasting and you get a glimpse of what you’re wedding day will be like.
The only issues I had arose closer to our July wedding date. I had some questions/concerns about guest check-in times and securing a room the night before our wedding, and it was difficult to get in touch with the wedding coordinator. After we did touch base, everything was handled quickly and professionally. Our wedding day was fantastic. If any issues arose, they were handled discreetly, and I was blissfully unaware. The ceremony, cocktail hour and reception were executed flawlessly. They take the comfort of your guests very seriously. They even went so far as to personally speak to one of my guests over the phone prior to the wedding about her numerous food allergies, in order to make sure the kitchen would make her something she could enjoy. It was the attention to small details like that—makes this venue worth the money you are spending.
All of my guests were thrilled—I keep hearing about what a beautiful spot we picked, what great taste we have and how perfect everything was. That is really a testament to The Madison Beach Hotel and their first-class staff. -
Quality of service
-
Amanda Sent on 11/14/20193.4 out of 5 rating3.4
-
Quality of service 3 out of 5 rating3.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
Beautiful venue but service could use improvement
Overall, the venue itself was gorgeous. However, there were some things on the day of and going into the night that I think need improvement. My biggest issues were the bar and wine selection. For the amount we paid and we upgraded our bar package, our wines were pretty mediocre. I looked up the wines and they retail for $9-10 which is not upscale to me. A couple of my guests expected more and for the price I agree. The bar was also pretty offset from the ballroom and I think the servers or somebody should have explained where guests should go for a drink. My other issue is our coordinators Libby and Megan both quit a few mos before our wedding (we found out after there were political issues with Libby at the company) and it presented challenges. I felt upsold on the day of, I purchased breakfast and lunch for the girls while we were getting ready and I tried to tell the hotel that seemed like too much and they insisted it made sense.. we probably threw away 80% of the food. We also ordered chafers for the after party which barely got eaten so I think the staff could have told our band to say something at the end of the night or I would have appreciated a little less food which again they insisted was our only option. The worst issue was my husband was pretty upset he received an extra $800 charge on his card after the wedding. It took multiple times with the hotel to sort out the charges a couple of days before the wedding. You could tell they were dropping the ball and they missed a charge that was noted in the invoice but guess it wasn’t charged. Without any notice or new invoice, they charged my husbands card that we asked not be stored on file. Personally, I’m not sure it was entirely worth the price but overall the venue itself is gorgeous and our guests enjoyed the food. We did our engagement party at Union League Cafe for a fraction of the price and had much better food, wine, and service so i think MBH is slightly overpriced or needs some rework.Madison Beach Hotel's reply:
Dear Amanda,
Thank you for taking the time to share constructive feedback on your wedding and for noting what a gorgeous property we have. Our team constantly strives to exceed guest expectations during each unique event at Madison Beach Hotel. We apologize that there seemed to be a few areas in which we fell short. I will reach out to you personally to understand more about your experience. I look forward to connecting with you.
Becky Polaski
Director of Sales & Catering -
Quality of service
-
Tanya Sent on 05/30/20180.8 out of 5 rating0.8-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 1.5 out of 5 rating1.5
-
Value 1 out of 5 rating1.0
-
Flexibility 0.5 out of 5 rating0.5
Flexibility - Asked for a chair to always be available for my mother. The chair was needed for picture taking. Best Man took care of it. Nicole did handle the request for changing the seats for the ceremony & dinner 90 mins. before we started with grace & professionalism.
Value - Our event was off season, off day, with a small party (25 guests)price per head was discounted. I wouldn't have paid the full price. The wine selection was sparse. 3 whites & 4 reds to choose from.
Professionalism - Nicole gets 3 stars. She was friendly & offered up suggestions on some of the final details. I asked for orange juice to go with the champagne, she suggested a carafe on each table. Shame that I didn't meet her until 3 days before the wedding. She handled the ceremony seating with no problems.
Libby gets 1/2 a star for her LACK. When I asked about a tasting, we were told that our party was "too small". We were questioned about why we were requesting a special vegetable for my FH (6 raw baby carrots. He doesn't eat cooked veggies.) There was a huge blowout within the 7 days leading up to the wedding (see Responsiveness) that included telling a stressed out, worried bride that she was being over dramatic. A seating chart for the ceremony had to be followed to avoid drama. I was asked how it was supposed to be handled? Have Nicole call out their name? Because that would be "tacky". Did get a tasting the day before the wedding. Was asked what to do with appetizer we didn't like and didn't want served. Was rude by not introducing herself to my FIL or the Best Man the day of wedding.
Responsiveness - Getting information was difficult at best, tons of follow up was needed. Got VM most times. Libby didn't cancel reservations (room & restaurant) with in 4 days of instruction to do so.
Quality of Service - Bad. Setting up a wedding at the time/location of rehearsal. Bridal shower going on during wedding prep. Had to get the GM involved. -
Quality of service
-
Gina Sent on 09/06/20160.5 out of 5 rating0.5
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
This venue is nothing it claims to be. The "professionals" are far from that. They takes weeks to get back to you about simple questions in regards to your big day. Everyone you speak with, whether it is Libby, Marissa or Cindy, all have different answers to the same question. They will flat out tell you they are too busy and trying to avoid their brides. Food was delicious and venue is overpriced but beautiful. For the amount of money we spent we shouldn't have had to wait over a hour for help with bags to then just do it ourselves. My girlfriends who have previously gotten married in CT have had wedding planners go above and behind and this hotel made you feel like a nuisance. I would not recommend this venue.... -
Quality of service
Are you interested?
Are you interested?