Kiln Creek Golf Club and Resort Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Lavia Sent on 12/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best THANKSGIVING DAY wedding Ever thanks to Kiln Creek Team 💕🥹
Words cannot express how awesome Ruthanne, Danielle and the rest of the Kiln Creek’s teams work ethic! Ruthanne stayed in contact with me throughout our wedding planning journey (she kept me on track!). I gave her my vision and the team executed it FLAWLESSLY! All of my guest were so impressed with the outcome and thankful to the staff for their presence and continuous support. Their patience was noticed and appreciated. You can have the wedding of your dreams here within your budget means like we did and it will turn out magically✨ Please come here to celebrate your special day. Kiln Creek is truly all-inclusive and it has been and forever will be my husband and I’s favorite place. Everyone is like family! After your wedding the memories don’t end when it comes to this place because you can always revisit that day with a stay on the resort or by having brunch or dinner at The Nest❤️ we don’t regret choosing Kiln Creek Golf! -
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Marlisa Sent on 08/18/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wonderful experience
My husband and I just got married at the Kiln Creek Golf Club and Resort in early August, and our experience from beginning to end was amazing! When we initially met with Ruthanne to visit the venue, we told her that we were planning on having a smaller wedding and trying to follow a specific budget. Ruthanne worked with us to ensure that we stayed within our budget without compromising the vision for our big day. Ruthanne had excellent communication with us during our year of planning and ensured that we had meetings to talk about our vision and another meeting closer to our wedding date to finalize all details; she was also available to us outside of our main meetings to answer any questions that we had along the way. As stressful as wedding planning can be, Ruthanne made the process seamless! Once our wedding day approached, the day felt absolutely PERFECT! From the decorations to the service of the venue's staff, and Ruthanne and Ericka checking in on me throughout the day. I am so happy that we chose Kiln Creek as the venue for our wedding! A 10/10 experience! -
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Joyelle Sent on 07/19/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Wedding Vows Renewal!
We wanted to celebrate our 25th wedding anniversary with an intimate but elegant service with a small group of our closest friends and family. That was what we told Ruthann and the staff at Kiln Creek Golf Resort, and they responded! From the very beginning, they knew that budget was very important. Honestly, it wasn’t huge! Yet, she didn’t shy away but continued to assure me that they would be able to deliver something beautiful and memorable. They were responsive when I called with questions and ideas, and their flexibility was also appreciated to meet our unique needs. Our guests who both attended and stayed at the Lodge commented on the professionalism of the staff, the cleanliness and ambiance of the rooms, and the comfy beds! At every turn, everyone was seemed to be doing their best to be as accommodating as possible, and in the end, they gave us the experience of a lifetime! -
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Kendra Sent on 01/14/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An elegant night we will remember for a lifetime…
I can’t say enough wonderful things about my wedding experience! Ruthanne, our incredible wedding coordinator, went above and beyond to make our special day absolutely perfect. Her attention to detail, calm demeanor, and genuine care for every aspect of our wedding made the planning process seamless. She anticipated our needs before we even knew we had them and made sure everything ran smoothly. I felt truly taken care of, allowing me to fully enjoy every moment of the day without any stress.
Priscilla, our bartender, was such a joy to work with! She kept the drinks flowing with a smile and created a fun, lively atmosphere for our guests. Everyone raved about how personable and attentive she was throughout the evening. She added such a warm, welcoming energy to our reception — it wouldn’t have been the same without her! She even made us a signature wedding cocktail on a whim that was delicious!
The venue itself was breathtaking. From the moment we walked in, we knew it was the perfect place to celebrate our love. The natural beauty of the space, paired with the incredible team behind it, made for an unforgettable experience.
Ruthanne, Priscilla, and the entire team made us feel so special — like they truly cared about making my day as magical as possible. I couldn’t have asked for a better experience, and I will forever be grateful for the role they played in creating memories we will cherish for a lifetime! -
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Kellyn Sent on 01/06/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Service!
Our wedding at Kiln Creek was amazing! My husband and I (along with our family and friends) still reel about how beautiful our wedding was. The spaces were so accommodating and well kept. The scenery was beautiful and perfect for our fall wedding! As a bride who was so indecisive, Ruthanne was an incredible voice of reason and made this process so easy. Her professionalism and patience are unrivaled. Our plated dinners were delicious and cooked to order. Rob and I are so grateful to have had her and the staff make our day unforgettable.-
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+5 photos
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Anne Sent on 03/29/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ballroom is a beautiful venue
This venue was great for my daughter’s wedding as it was a very small wedding and we had the wedding and reception all in the same room. The two girls serving us were very professional and I had several people state this about the girls. Also many people complimented that the food was delicious! -
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Tashanna Sent on 02/09/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highest level of professionalism
Ruthanne and her staff at Kiln Creek Golf Resort will forever have our deepest love and gratitude. She was nothing short of professional, creative and fun to work with. She was deliberate in addressing every concern we had and was so thorough in bringing our vision for the big day into the most spectacular wedding of the century!!!
Our friends, family, and Social Media followers are still raving over the event. She worked flawlessly with the vendors, my wedding party, and guest to ensure a flawless event. And that indeed it was. My now husband and I were able to look and feel our best, kick back and enjoy our day because we completely trusted Ruthanne to handle whatever may come.
From the bottom of our hearts we are eternally grateful we met you. You’re family now. We Love you!!!
The Allens
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+3 photos
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Marquell Sent on 02/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service and planning!!
My wife and I were struggling to find a venue that we could afford for our wedding. Then we stumbled on Kiln Creek. This venue was beautiful and very easy to work with. Our coordinator Ruthanne was absolutely amazing and made the process very easy. Amazing service! -
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John Sent on 11/19/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of Newport New's Best Kept Secrets
My partner and I noticed and appreciated, that from the first point of contact through the day of our ceremony, the team at Kiln Creek truly went above and beyond to help us make memories that will last a lifetime. They answered all of our questions and made us feel special - even though they had at least 10+ weddings that month. Working with Ruthanne was a delight. She provided guidance to us and helped make the planning process very smooth. I cannot say enough good things about this place. If you're looking for a reasonably priced venue, with awesome food and staff, and a place where ALL are welcome - this is your place. Love Wins!-
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+2 photos
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Ashlea Sent on 09/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding service
Ruthanne, Nikki and team did a great job with our wedding weekend! Ruthanne was very responsive and thoughtful. Leading up to the wedding, she was very collaborative and offered great suggestions. She also helped us organize our vision and stayed up late setting up our reception area! Nikki came in as our day of coordinator and was also very collaborative. She offered great suggestions and maintained a cool calm and collected demeanor to orchestrate a beautiful day! The hotel, restaurant and event staff were also super helpful, professional, accommodating and kind! Thank you all!! -
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Morgan Sent on 08/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing vendor & coordinator
We had the most incredible wedding experience at Kiln Creek Golf Course & Resort, and it wouldn't have been possible without the exceptional guidance and coordination by Ruthanne. From the moment we stepped foot onto the property, we were captivated by the stunning beauty of the venue.
Ruthanne, our dedicated coordinator, deserves all the praise in the world. Her expertise, professionalism, and genuine care for our vision truly shined throughout the entire planning process. She seamlessly translated our ideas into reality, ensuring that every detail was meticulously taken care of.
The wedding day itself was a dream come true. Ruthanne's impeccable organization and coordination skills ensured that everything ran flawlessly. From the setup of the ceremony to the reception, every moment flowed effortlessly. Our guests were equally impressed by her warm and welcoming demeanor, making everyone feel at home and contributing to the overall joy of the day.
Kiln Creek Golf Course & Resort provided a magical setting for our celebration. The picturesque views and elegant facilities added an extra layer of charm to the event. The staff's attentiveness and dedication to making our day perfect did not go unnoticed, and we felt like royalty from start to finish.
We are beyond grateful for Ruthanne's guidance and support, and for the Kiln Creek Golf Course & Resort for creating an unforgettable wedding experience. Our hearts are full of gratitude, and we wholeheartedly recommend both the venue and Ruthanne to any couple looking to create their own fairy-tale wedding.-
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+13 photos
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Crystal Sent on 07/31/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiln Creek Golf Club & Resort was beyond Amazing!!
We still are amazed by the serviced received from Kiln Creek staff. Ruthanne the venue wedding coordinator worked with us for the past 6-7 months to make sure everything was in order. She was very hands on the day of the wedding. She assisted our wedding coordinator in so many ways which made our day perfect. Ruthanne was very professional and genuine. She really expressed her concerns of wanting our wedding to be however we imagine it to be. She meet with us several times throughout the year to discuss weddings details and assisted with creating a timeline. She definitely went above and beyond to assist with our wedding process. Jordan the front desk staff was amazing. He would assist all the guest with their room information whenever they contact the venue. We meet Dee the restaurant supervisor the day before the wedding. She was amazing. She told us she is here to help any way. She assisted with the rehearsal dinner along with staff and they did a great job!! The day after the wedding, Dee provides us with a table at the restaurant when there was an 1hr wait. She stated, this is my bride and groom, please seat them. We received the best hospitality from ALL the staff at Kiln Creek. Ruthann you definitely were amazing and Justin and I would like to thank you for making our Big day more than what we could imagine.-
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+8 photos
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Naomi Sent on 07/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such an amazing venue package !
From beginning to end this place was top tier. Ruthanne went out of her way to make things easy and smooth for us from the 9 months before when we started planning. Everyone complimented us on how smooth everything went . Definitely worth the price !-
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+9 photos
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Bayly Sent on 07/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent wedding venue
Thank you to Ruthanne Ferguson for a superb experience! On Friday, July 7th, my husband and I, with our families hosted a romantic evening wedding ceremony and reception. We had the ceremony in the Nest ballroom and reception in the Peninsula room. Both ballrooms were spacious and able to accommodate our party of 125 people. We appreciate all the complimentary decor at our disposal to use. Ruthanne had so many options for us to look at, chantilly chairs, table numbers, and charger plates. Our guests are still gushing over how beautiful both spaces are and how lush the golf course looks!
The staff was so welcoming to our guests! We were truly taken care of by Ruthanne. The months leading up to the event, she was such a pleasure to work with. She worked well with our requirements for food and beverage. Her attention to detail helped us go through their extensive menu to select the right entrees and cocktails to create the perfect menu. Our guests are still raving about the tender beef tenderloin! I highly recommend working with Ruthanne and her staff to host an unforgettable event!
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Bonnie Sent on 07/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Venue!
We recently hosted our daughter’s wedding at Kiln Creek Golf Club and resort. This really is the perfect place to host a wedding. There are three or four areas to choose for your ceremony and/or reception. Some outdoors and some indoors. Since our wedding was in July, we chose the Ballroom with a pretty view of the pool for the ceremony and it was perfect! The reception was held in the spacious Peninsula Room overlooking the golf course. The food was absolutely delicious and perfect. Kiln Creek provides so many options that it was hard to choose! The room itself was set up to our specifications and was spectacular! Kiln Creek provided so much beautiful decor at no additional cost. Thanks to Ruthanne at Kiln Creek for coordinating and planning our perfect wedding. We really could not be any happier. -
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Raven Sent on 07/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sunflower Wedding
One thing I really enjoyed about this venue is that they included 2 free nights stay in our package! Ruthanne was also helpful and knowledgeable of a lot of things and helped us make decisions that contributed to our wedding day! I can honestly say she went above and beyond to make our wedding day run smooth and look beautiful! -
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Christopher Sent on 11/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easily the best venue for your event in Newport News
If you are looking for the best place to host your event in Newport News, you found it! I am a professional DJ and I work a few wedding events here every year and already have some lined up for next year. Before this year is over, I wanted to take the time and share with all review readers how grateful I am for the opportunity to be able to collaborate with such a great venue and the talented team that makes magic happen every time I am there. I have to especially shout out Nikky, she is the most valuable asset they have and a true miracle worker with more experience executing weddings and special events than you can imagine. They communicate well with vendors, everything is always clean and looks amazing, and the layout options are awesome. I should mention their food is AMAZING as well. They surely go above and beyond for their clients to have the best time ever. Go see for yourself, book your event here!
Chris “DJ Karizma” August | DJ Karizma Entertainment LLC | www.karizma.bz
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Quadeisha Sent on 09/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Magical Experience
Nikky and the Kiln Creek staff have became like family over the past year. They have hosted several events in regards to our wedding, including my bridal shower, our wedding, and our reception 3 months later. Nikky and her team took care of all the minor details like decorating the venue, coordinating vendors as they arrived, welcoming guests, and calming the nerves of a high strung bride. They are highly responsive, have wonderful ideas, and I know our special day would not have been the same without them. We cannot thank Nikky and her team enough for making our day so magical. We highly recommend Kiln Creek Golf Club & Resort for any event you have coming up!-
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+7 photos
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Keemya Sent on 07/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
I had my wedding at Kiln Creek on Saturday 7/2/22.
Kiln creek was the perfect place to have my wedding, the peninsula room was absolutely gorgeous. Nikky worked with me throughout the whole time leading up to the wedding and the day-of. I couldn’t have imagined a better wedding day. Thanks Nikky and the Kiln Creek staff!
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Lauren Sent on 05/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue
I had my wedding at Kiln Creek this past weekend and everything was amazing! Nikky is a literal angel. She was so friendly, nice, and knowledgable. I had tons of questions throughout the process and she was always quick to answer all of them. Kiln Creek itself was a beautiful venue for the wedding. The arch and backdrop for the outdoor ceremony were perfect. The Peninsula Room Ballroom was so stunning and the perfect size for our wedding. Everything was decorated exactly how I was picturing, which was great considering Nikky and her team handled all of the setup, decoration, and clean up. Nikky is also an amazing coordinator! She stuck to our timeline and kept everything running smoothly, we could not have done this wedding without her. The food was delicious, we got so many compliments on the cocktail hour food and the plated dinner. Service was great, the plated dinner came out quickly for everyone. The bartender was excellent! We kept her working hard throughout the night and she kept up just fine! Our signature drinks were great. Kiln Creek also offers tons of decor to use, which is definitely a cost saver. Overall, I have nothing but great things to say. Highly recommend Kiln Creek if you are looking for a beautiful place to have your wedding or event!-
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+5 photos
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Brittany Sent on 04/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny
The crew at kiln creek was worth every penny! We decided to go with them because if the reviews and ease it seemed they provided. When I tell you I didn’t have to lift a finger the day of my wedding day! They made sure everything was done (beautifully), made sure we are and got cake/cupcakes Togo, the bartender also even made sure we ate when we came back for more drinks. -
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Danielle Sent on 04/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely incredible!!
Nikki and her team made my wedding day a complete dream!! It was the best party I have ever thrown. In the days leading up to my wedding Nikki was there every step of the way to ensure I wasn't overwhelmed and that everything was exactly how I wanted. The food was delicious and the space was gorgeous!! Every one of my guests had amazing things to say and I am forever grateful for everything that went into the planning and executing of my wedding. Thank you so much. Words cannot express how much I appreciate everything you have done. -
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Ashley Sent on 03/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
It's hard to know where to start. First meeting Nikky when we booked a tour was great. Pricing and what is included in the packages is amazing! Especially the room they provided us the night before, day of (where we got ready) and night of the wedding. This is our first and only wedding so Jason and I didn't know alot about the details of certain things. She's really nice and understanding because we had alot of questions throughout our planning. She didn't get irritated or annoyed, which means alot. On the wedding rehearsal, I miscommunicated the start time and the way the room to be set up but Nikky was sweet that she made it all work. The wedding day was beyond my expectations. Even more so, the guests all raved about the service, food, and how organized the wedding was. We can't thank Nikky enough for all the time, effort, and sweat equity her and her team put in for Jason and I. Nikky is gifted at what she does and I would recommend anyone here! -
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Bella Sent on 02/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
I am so happy that I chose this venue for my wedding! Nikky, the wedding coordinator, made it such an amazing experience! Every part of the day from start to finish was absolutely perfect!-
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+2 photos
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Destiny Sent on 01/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue!
This venue was absolutely amazing. We were supposed to get married in 2019 but we did end up pushing it to 2021. Nikky was amazing and was able to push it forward without any price change,since the prices did end up going up from the venue. Nikky was always available to answer any and all questions and was very good at communicating everything. The day of she was constantly looking at the weather and informed me as soon as she could if we were able to have the wedding outside or in. I also want to say that the food and drinks were AMAZING. The bartender did such a great job on the drinks. I can't lie I crave the margarita she made every day. -
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Angee Sent on 11/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous venue!
Nicky was a blast to work with!! She made sure our day went without a single hitch! She and her crew went above and beyond and I could not be more proud to have had our big day at their venue!! -
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Jade Sent on 11/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Effortless
It was almost too easy it seemed to plan my wedding with the help of Nikky Jacobson and Kiln creek resort. Anything I needed help with nikky was available to assist. My wedding was beautiful! My reception was beautiful! And I couldn’t thank you all enough. When the virus started to spread they were able to help us reschedule for a perfect date even better than the first. Finding this place was a blessing. -
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Sara Sent on 11/07/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience with this venue!
My husband and I loved having our wedding at Kiln Creek. A big factor that went into choosing this venue was that there was an easy "Plan B" in case of rain. It ended up raining on our wedding day and moving the ceremony inside to the ballroom was seamless and was still absolutely beautiful. Another big factor was the good reviews I had heard about their wedding coordinator, Nikky, and let me say the good reviews are all true. Nikky was so helpful during each step of the wedding-planning process. She was extremely responsive with all of my questions. Her and her staff helped make my wedding as stress-free as possible! We also heard from the guests that the food was good! Of course we didn't get to eat much so we'll have to take their word for it! All in all, highly recommend Kiln Creek for your wedding venue! -
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Grecia Sent on 09/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved this venue
Our wedding turned out so beautiful thanks to this beautiful venue, Nikky and all the staff. I didn’t have a wedding planner but Nikky was great guidance and ran the entire wedding day. I had seen several venues in the Hampton Roads area and Kiln Creek had the luxury feel without breaking the bank and our guests loved it.-
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+3 photos
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Lauren Sent on 05/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Venue
Kiln Creek is an amazing venue! The grounds are beautiful and the staff is awesome, especially Nikky! The ceremony space is beautiful and they have many options of where your reception can be held to fit your taste. I recommend this venue for brides looking for a flawless experience with the combination of a great coordinator, nice scenery, and an outdoor ceremony. -
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Stephanie Sent on 05/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An amazing venue for your special day!
When we started looking at venues, we wanted one that included food and drinks so Kiln Creek was high on the list. But Nikky was the deciding factor. She was so responsive, especially as the wedding drew closer and we had more and more details to finalize. We had a smaller wedding but the downstairs ballroom was gorgeous and the staff worked tirelessly to make sure my day was perfect. I highly recommend Kiln Creek. Great staff, beautiful venue and a great value. -
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Michael Sent on 01/04/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Experience
The entire Kiln Creek experience was fantastic. The Director of Sales, Nikki Jacobson, helped us plan the entire day and was on hand to ensure flawless execution. It was a magical day. Kiln Creek's Covid-19 precautions ensured a safe and enjoyable event. -
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Sarah Sent on 11/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Big Day!
Working with Nikky was the best thing I could have done! She was so professional and helpful- I didn’t have to worry about a thing on my wedding day. -
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Lexi Sent on 11/18/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lexi+Ben Kiln Creek Wedding in a pandemic
Kiln creek and Nikky were awesome to work with! We were dealing with cancelling our first venue and were in a panic to find our next. Luckily for us, Kiln Creek came to the rescue. Nikky, the planner, was great in coordinating everything and helping us try to figure out how to have a great wedding all while being safe during COVID. In the end, precautions were made and followed and the whole wedding turned out perfect. I would 100% recommend Kiln Creek to anybody looking for a venue! -
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Kinley Sent on 10/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best venue for a wedding
Our wedding venue had gone bankrupt and we ended up finding Kiln Creek and within a few hours we set up a meeting with their coordinator, Nikky. The venue going bankrupt was a blessing in disguise because I could not picture my wedding anywhere other than Kiln Creek. Nikky was absolutely AMAZING. She stayed in touch with me consistently, always asking if I needed anything done, she took care of everything for the rehearsal dinner and the day of the wedding, she was incredible. She met with us multiple times just to ease my nerves. She went above and beyond and this day couldn’t have been done without her. Kiln Creek was absolutely beautiful from the hotel room, the ceremony room, the reception room, and the staff was so helpful and accommodating. I cannot recommend Kiln Creek enough, they truly made our day so special. -
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Katherine Sent on 10/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing
This was amazing. They did so much for us! The food was fantastic! They set up everything beautifully and they broke everything down and packed it to go the next morning. Nikky was amazing and so sweet. They made everything so easy and it looked amazing! Would 100% recommend. -
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Jasmine Sent on 10/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Recommend! Perfect Wedding 09/05/2020
We had our wedding ceremony and reception at Kiln Creek and words can’t even explain how AMAZING it was. From the first phone call I made inquiring about the venue all the way up to the end of the big day it was perfect. I would 10/10 recommend this venue to any couple. My wedding planning process was a little different, due to being located out of state and also planning a wedding during a pandemic. But, the venue coordinator Nikky ensured those hurdles did not get in the way of planning the big day. I did not even think about hiring a wedding planner because she helped make all my ideas and wishes come true. My husband and I wanted to get married at a venue that offers both a ceremony and reception, so we made the trip to visit Kiln Creek and immediately knew this was the place for us. The venue has many options to have an indoor/outdoor ceremony and what size ballroom you would like for your reception. It truly is an incredible venue. Our big day ran so smoothly from the wedding party getting ready in the locker rooms to the delicious food being passed around by a very professional timely staff. Nikky ensured all the vendors were set up correctly. Even the little things stood out that I believe most venue coordinators would not do, such as making sure my dress train was spread out beautifully before walking down the aisle and making sure my husband and I got to taste the appetizers that were served at cocktail hour while we were getting pictures. I could go on forever how much we appreciated Nikky and the staff at Kiln Creek. Thank you so much! -
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Kaci Sent on 10/12/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better then I ever Imagined
I've tried writing this review several times but always stop because I can't seem to truly capture how amazing Kiln Creek was for my wedding. As soon as I saw the venue I knew that for my personal style..it was exactly what I wanted. What I quickly learned is that Nikky (the event planner at Kiln Creek) and the entire Kiln Creek Staff are more then what any Bride could ever want! This was a very long process. I was a "COVID" Bride and had to reschedule a wedding fairly last minute. We were originally getting Married April 2020 and decided that in March it was best to try to postpone. We talked with Nikky and rescheduled our wedding for September 2020. I don't know how she does it, but she made the entire experience so worth while! As upset as we were to change the date, we were equally as excited to be able to work with Nikky and Kiln Creek a little longer! Her attention to detail is just about the best in the business and she (and her staff) handled EVERYTHING! From planning, to decor, to set up, to clean up! I had been to 3 other venues before sitting down and signing a contract with Kiln Creek and my husband and I said aside from deciding to marry each other..choosing Kiln Creek was the best decision we made about the wedding. My aunt from Michigan came in town for the wedding and asked how everything was with the venue. I told her that I truly felt like I got special attention from Nikky like I was a friend of hers, however I never knew her prior to visiting the venue. My entire bridal party would always joke with me "just call Nikky, she fixes everything" whenever I felt like I was hitting a little bump in the road. They were always right too. She did fix everything! Kiln Creek has several different places on site to choose from for your ceremony, reception or event and I highly recommend that you give them a chance! They will not disappoint. I had many of my guest ask me to "have another one" just so we can enjoy Kiln Creek Events and Nikky's planning all over again! -
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Denise Sent on 08/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely impeccable
Nikky Jacobson was incredible. 2020 will go down in history for many things, one being a horror for people trying to wed. Nikky was masterful in helping to reschedule, to remind me of details and items I wouldn't have known to ask and just such a delight to work with. I can't say enough about her and the venue. It was gorgeous and everything I wanted. -
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L Goodman Sent on 06/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nightengale Goodman wedding
We were the 1st wedding since things shut down due to Covid-19. The pandemic had us stressing but Nikky was so easy going and definitely had a very positive attitude. She was always there to answer any and all questions. Kiln Creek Golf and Resort is such a hidden gem. We were so pleased with everything on the wedding day. The bride & groom choose to have the ceremony under the arch on the patio and the ballroom for the reception. Nikky was so efficient, when I arrived the day before to drop things off she managed to unpack and decorate while we grabbed a bite from the Nest. I felt so comfortable leaving it all in her hands. Nikky is such a HUGH asset to Kiln Creek Resort. The ceremony started a little late but that was ok due to tunnel traffic. Pastor Cory Newell officiated the ceremony. He was Fantastic! It was beautiful weather considering it was calling for rain ALL weekend. To be outside under the blue skies and all the colors of the landscaping was so refreshing due to be quarantined. After the ceremony folks headed to grab a cocktail while we did photos. As we all took our seats the bride and groom entered. As big as the room is Nikky managed to make it feel cozy all while following the guidelines since we had such a small group. The food was so good. We had bang bang shrimp and meatballs for cocktail hour. Dinner was plated. We had a fresh salad, then for the main course was herb chicken and steak with green beans and potatoes. Everyone loved the food. The wait staff brought everything out so quick. We could not be more pleased with how the entire day turned out!!! I know a place can not stand on their own. It's truly all of the folks that work at Kiln Creek Golf and Resort that make it such a great place but the biggest asset they have is Nikky!!! She knows how to put it all together. We want to thank her and the entire team there for making my son and his bride's wedding all that and more!!!!
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+2 photos
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Rob C. Sent on 06/14/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nikky our planner did a great job. Completely responsive to our needs.
planner did a great job. Completely responsive to our needs. -
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Nicole Sent on 10/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding reception!
I loved our wedding reception at Kiln Creek. My bridal party and I got ready in the female locker room on the main floor at Kiln Creek. We took over the entire locker room and only had 2-3 golfers come in over a 6 hour period. It was the perfect space for the 5 of us plus my mom, grandmother etc. to get their hair and makeup done. Our ceremony was offsite at a local church, but when we came back we got STUNNING pictures on the golf course and we even took out golf carts! Our dinner was delicious and the room and the decor all ended up perfect. I am absolutely in love with this venue and I am so glad that we chose Kiln Creek for our wedding reception. They also have several ceremony space options, too, for those looking for ceremony and reception in one location. Thank you so much Kiln Creek!! :D -
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Shardae Sent on 10/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!!!
We just had our wedding there October 10, 2019 and I cant say enough good stuff about this venue!!! First of all lets just say this place is a hidden gem! We had both our ceremony and reception there. They have two outdoor options and two indoor options. The venue was absolutely gorgeous!!! They also just got a brand new archway outside built and anchored in and it is beautiful! Everything that could go wrong during our wedding planning process went wrong. We were so stressed up until we got to the venue. The event coordinator there Nikky was FANTASTIC! My husband and I keep saying that she needs to have her own business. She handled everything at the dinner rehearsal for us the night before coordinating with the officiant and DJ as well as with the rest of the bridal party. There really isnt a need for a wedding planner at all if you have her! We had so many hiccups that were our fault and she stepped in immediately to fix them for us! Even all of our guests were saying how amazing she was! During photos after the ceremony i was starving and without me asking she came and brought me some of the appetizers to snack on in between pictures. Honestly I dont know how she does, every vendor said that as soon as they walked into the building she would just immediately pop up out of no where to greet them and show them where to go. She took our wedding on a budget ideas and turned them into something beautiful!!! We stayed in a hotel on site as well the night before and the night of the wedding. The rooms are gorgeous! I would say though, if you have someone staying in a room with you who can't walk up stairs be sure to let them know you need one down stairs because there arent any elevators at the hotel. There arent alot of stairs, but we had someone who was handicap and unable to go up stairs and the hotel manager did all that she could to accommodate us and offered us a room down stairs which we were beyond grateful for! But it's still good to know in advanced! The hotel staff was so welcoming and kind throughout our entire stay. I showed up the night before in the middle of the night and the guy working night time security instantly came out and offered to carry our bags and stuff up the stair for us! We had to start hair and makeup at like 530am and soon as i pulled up to the front entrance he came out instantly again and helped up load stuff up to the dressing room area for the day. The food was SO DELICIOUS!!! The only regret that i have with the entire wedding was socializing too much that i didnt get to enjoy some more of the food! Because it tasted so good! We had for our apps, fried ravioli and bbq meatballs. Then for dinner we had hoisen glazed salmon, southwest rubbed flank steak, mac and cheese, mashed potatoes and mixed vegetables. it also comes with salad and bread rolls. There was plenty of food and many people kept telling us the salmon and steak was so good they were going back for seconds. I was a little worried because we didnt get to taste test any of the food beforehand, but it did not disappoint at all! They also have kid food options for those picky eaters! Nikky and her entire team were professional, courteous, and some of the sweetest people i have ever met! They truly made that day a dream come true! But again I cant say enough about Nikky and her ability to just make everything happen the way she did. My husband and i keep saying, it's only a matter of time before shes running her own event planning business! -
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Denisha Sent on 07/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our beautiful day at a beautiful venue!
Our wedding day was beautiful at Kiln Creek Golf Club. The venue is gorgeous and Nikki is very hands on and easy to work with! I would recommend as a venue to any bride looking for professionalism, flexibility for the bride to be that has that unique vision and you prefer a one stop shop approach! Thank you for being apart of our beautiful day! -
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Melinda Sent on 06/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best day Ever!!
It was truly a amazing experience. Nikki made everything so much easier, she truly was amazing to work with!! -
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Kelley Sent on 05/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Organized
Even though it rained everything turned out wonderful. The food was fantastic. The staff was very friendly. -
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Debby Sent on 12/08/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Daughter’s Wedding
We had a wonderful experience with Kiln Creek for our daughter’s wedding. The venue is beautiful. We had not considered this location, but my mother, who lives there, told us we should take look. Our daughter loved it right away. We had the rehearsal the evening before, followed by the rehearsal dinner right there at the Nest. It was perfect, especially since the new in-laws are from Florida and really needed an easy option for that. The day of the wedding- everything was set up for us. The outside wedding area was beautiful. Dinner was delicious and served promptly and hot. The staff cleaned everything and packed away all of our decorations. I highly recommend Kiln Creek as a wedding venue. -
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Lauren Sent on 02/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for a beautiful venue to hold a wedding reception, look no further than Kiln Creek! Aside from being gorgeous, the wedding coordinator Laura Davis (and Nicki) are seriously the BEST! Laura helped me keep track of all the tiny details as well as reminded me of things I hadn’t even considered- I definitely couldn’t have planned my wedding reception without her. They set everything up on the day off which helped me be as stress free as possible. It has been three weeks since my wedding and my guests are still talking about how delicious the food was and how gorgeous the room looked. Highly recommend!! -
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Krystle Sent on 10/01/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I don’t even know where to start! The renovations have made this place absolutely breath taking. My wedding day was a dream come true all thanks to Laura Davis, the event coordinator at Kiln Creek. Every single thing surpassed my expectations. Our guests raved about the food, the drinks and the beautiful venue. I really don’t have enough words to say how amazing this place is. Highly recommend!-
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+3 photos
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Rhonda Sent on 06/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want the most beautiful wedding or social event you have to see Laura Davis at Kiln Creek Golf Club in Newport News, Virginia. She is a true professional and a pleasure to work with. She answered all of our numerous emails and texts promptly, was available for several meetings during our wedding planning process, and not only fulfilled our "vision" but, improved upon it. She was insightful on how we could achieve the best look for our ceremony and reception, while maximizing our decoration budget. Through the whole process she made us feel more like family than clients!!! We would not hesitate to work with her again or recommend her to future clients!!!!!
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Tara Sent on 06/15/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiln Creek checked off all of the boxes for my wedding: outdoor ceremony and indoor reception at the same location, only wedding taking place that day, hotel rooms on site, reasonable prices per head for dinner, event coordinator on site, and a space outdoors where appealing pictures could be taken. The coordinator, Laura, is so sweet and patient and truly knows what she is doing. I have worked at hotels where the sales/event staff are gone by the time dinner is served. Not Laura-- she was there from probably 10am to 11:30pm making sure everything was perfect for me and my family/friends. The food is amazing and so affordable compared to what you normally see for wedding caterers. They were even able to order local beer and wine on my behalf to serve. The ballroom space is gorgeous and the windows are huge and make for a great picture. My family also loved the accommodations--they have hotel rooms on site that must have been updated within the last year. I am SO happy I decided to go with Kiln Creek! -
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Lauren Sent on 05/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiln Creek was beautiful for our wedding reception! Laura Davis, the wedding coordinator for the venue, is the most helpful and compassionate person! I don't know what I would have done without her. The food and service was incredible. I cannot recommend this venue enough for your wedding or reception needs. -
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User2010520 Sent on 01/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married on December 6, laura guided me through the process, did not have the slightest idea of what I wanted, helped me find some dealers and talk to them to agree for the event, helped me in every detail of the wedding from putting arrangements and gave me ideas for my favors, They set-up and the venue for us so We Could concentrate on the wedding. not to stress out and enjoy my day, laura Thanks for all the help you gave us -
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Tai-Marie Sent on 04/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I must say, we were totally blown away with Kiln Creek's service at our wedding reception. Laura, our event coordinator, was the absolute best. We had been planning for almost a year and Laura had been there every step of the way. She was more than accommodating with her time and she always answered my emails in a timely manner, if not right away. We had the best time at our reception and all our family and friends can't stop raving about the food, facility and service that Kiln Creek provided. Thank you so much, Laura and Susan! You guys are beyond awesome! -
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Dianna Sent on 08/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiln Creek was a perfect venue for my daughters wedding. They were so accommodating, friendly, and just went above and beyond our expectations. The pavilion was decorated beautifully. We took advantage of all Kiln Creek had to offer as far as decorating and didn't need to spend extra money. The reception was beautiful and the food was delicious. We are so pleased with everything. I would highly recommend Kiln Creek Country Club for their wedding. Laura was wonderful and made sure the day went flawless. Thank you, Laura. -
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Sherry Sent on 07/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not say enough nice things about our experience with Kiln Creek. From the very beginning Laura was there to guide us through the process. I could call on her at any time and she was always pleasant and extremly helpful. She shared her insight with us and helped us with details that we were clueless about. The staff was amazing and Susan was on hand the night of the wedding to make sure things were running smoothly. They set up the pavillion and the venue for us so we could concentrate on the wedding. The food was awesome and I heard rave reviews all night about how much everyone loved the wait staff. The service was phenominal. My guest told me that they never wanted for anything. It was truly all that we had hoped for and I as the mom of the bride did not have one ounce of stress during the entire process. I highly recommend Kiln Creek. -
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Terri Sent on 06/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiln Creek staff knocked it out of the park for my wedding. It was like a fairy tale. Thanks so much for making it so very special -
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Dezaray Sent on 06/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
EVERYTHING about Kiln Creek was amazing! The staff, food, set up, value, hotel, etc. was more than what I expected! The staff was very helpful with everything from beginning to end. I emailed the manager many times just about questions I had about wedding planning in general and she was very helpful. The staff was always professional and nice. Our wedding ceremony was outside underneath the Pavilion and one of the staff helped us set up (even though he did not have to help). They let us set up the night before the wedding reception in the Peninsula room since there was not another event scheduled. I have no complaints at all about Kiln Creek and I will continue to refer them for any occasion! -
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Jennifer Sent on 05/03/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Venue for Reception/Ceremony & Catering
There is not one bad thing that I can say about Kiln Creek Golf & Country Club. When I called or emailed, there was always someone there to answer, or call right back if a message was left. Even though they have a "menu", they are able to do changes if you need (my son has a food allergy). The setup was beautiful, we were not cramped. There was one item of food that they ran out of, however, that was partly our fault by letting the kids eat off the buffet (but it was also because it took a little longer for the childrens food to come out - they were hungry!) They did a beautiful job setting the food tables, the memorial table, they set the favors, the table centerpeices (even though we added something to it). They were able at the last minute to move things around for more people. Thank you so much Kiln Creek (Jen, Brittani, and the rest of the crew) for a memorable day, inside and out!
Kiln Creek also did my catering. We did the Southern Comfort Buffet Menu. We chose Blackened Tuna with a Mango Sauce (Yogurt based), Grilled Chicken with a BBQ Sauce, and North Carolina Pulled Pork BBQ. The sides we chose were the steamed vegetable, cole slaw, oven roasted potatoes, and greek pasta salad (minus the onion). Absolutely everthing was delicious. I have not heard one complaint/groan/"it was okay". Everyone loved the food. They also had rolls if anyone wanted a BBQ sandwich. The punch was some of the best I've had. Not too sweet, just right. We also did the Open Bar for Beer and Wine....you can never go wrong with that. The liquor was there if someone wanted a mixed drink or shot. -
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Ashlee Sent on 07/10/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really enjoyed every moment of it! It's very beautiful and the wedding coordinator Laura Dabis is the best she is there for you every step of the way -
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Rachyl Sent on 09/01/20084.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kiln Creek's Wedding coordinater was wonderful to work with in planning the reception from start to finish. She was attentive to details, suggestive oif ideas and flexible to all our needs. She was professional with quick responses to all questions and really helped the entire event to be stress free. The venue was very private and beautiful with all decorations done with care giving us exactly the atmosphere we desired. The food was excellent also!
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Heather Sent on 08/28/20084.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Everyone at Kiln Creek Golf Club & Resort was great to work with. I enjoyed working with Lori through the planning, she was a huge help with any questions I had and providing great suggestions where I was needing help. The food was incredible. -
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Chardiellea Sent on 05/08/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very much worth it
We immediately fell in love with the space when we saw it. Their packages are valuable and include Day or Coordinator services. We worked with Ruthanne and Ericka, and I honestly don't know how we would have planned our wedding without them. There is so much that we did not have to worry about in the midst of wedding planning. They provided recommendations for everything under the sun and allowed us to tailor our day to our vision. The package we selected included a 2-night stay at the resort and was such a help. From courtesy catering taste-testing and day of mimosas and lunch, this place did not disappoint. We received sooo many complaints on our wedding and the space. We did DIY a couple of items and brought some things along to display (custom banners and prints, photos, etc.) and were able to drop them off the week of the wedding. We provided Ruthanne with a list of everything and some instructions on where we wanted them, and they executed. She also did not hesitant to reach out to our vendors to get and provide relevant information. As an added bonus, some of our guests were able to book their stays at the resort as well, at a discounted rated, to make their travel and accommodations that much easier. They have a restaurant onsite also, that we all ate at for breakfast both mornings and for rehearsal dinner. And the food? Chef's kiss. The same chef also provides the wedding dinner catering - everyone ranted and raved about their dinner that evening! For our grand exit, they provided a bubble machine just for some extra razzle dazzle!
The only downside I was not expecting and encourage future couples to consider is that pricing does not include linens (table clothes, napkins, etc.), catering, or bar. So you will have a separate balance owed, beyond package pricing. But honestly, with all that they DO provide and offer, it still balances out and is very much worth it.
Whether your budget is small, medium, or large, this venue is extremely accommodating, flexible, and helpful (and very beautiful). The day was literally perfect! Thank you Ruthanne, Ericka, and Kiln Creek for everything!-
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+5 photos
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Quality of service
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Maria Sent on 05/31/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Nikky is amazing!
Nikky and the whole team at Kiln Creek did an excellent job at making our vision come to life! The venue was beautiful (we got married and had our reception in the Peninsula Room) and the food was delicious! Nikky and her team had great attention to detail. They accommodated our unique dessert request and provided a number of decor items, which was very convenient. -
Quality of service
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Dawn Sent on 03/07/20224.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely atmosphere. Beautiful location. Wonderful staff.
We interviewed many venues and ultimately chose Kiln Creek because the communication was SO MUCH better than another very popular venue we were looking at.
Planning our daughter's wedding from another state was incredibly stressful, so I relied heavily on Nikky and her team.
Nikky has wonderful communication skills and addresses concerns quickly and thoroughly.
I was not an easy mother-of-the-bride to work with because I am very much a perfectionist and questioned every single detail.
Her patience and attention to detail was extremely helpful and put me at ease when I was a nervous wreck!
She made recommendations on everything, including vendors to help create the perfect day and guided us the whole way and from start to finish!!
The were only a few small concerns during the evening-
The food portions were quite small..
And the wedding cake was only served to those seated (approx 35ppl), so dancing guests didn't receive cake and it wasn't set out to be accessible... I had to go to the kitchen to ask for the rest to be brought out... only 12 more slices were brought and set by the photobooth and I carried to the cake table, myself. :-/
I don't know what happened to the rest of the cake and cupcakes that were never served..
Ultimately, it was very beautiful day and everyone had a great time. 💝 -
Quality of service
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Faris Sent on 10/14/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding Venue
Even with a pandemic and bad weather, Kiln Creek made our wedding day absolutely perfect. Nikky is great at what she does and made the planning process stress-free. Everything ran smoothly on the big day and we're still in disbelief of how lucky we are to have gotten married at such an amazing venue.
Service 10/10
Food 9/10
Professionalism 10/10
Planning 10/10
Highly recommend to anyone who wants to have a stress-free wedding day! -
Quality of service
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Phaedra Sent on 08/25/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
High end service
We held my daughter’s wedding reception at Kiln Creek and it was wonderful! The staff, especially Nikky, the event coordinator, was excellent. Many of my guests commented on how friendly and helpful everyone was. My own experience with Nikky through a year of planning could not have been better! The venue itself is lovely and the level of service is extremely high end. They took care of so many things that freed me up to enjoy the day. I would highly recommend Kiln Creek! -
Quality of service
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Janael Sent on 05/29/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Perfect. The venue is amazing and Pthe staff was great on the wedding day. Nikki was wonderful throughout the process leading up to the day. Thank you
Perfect. The venue is amazing. Windows everywhere get views. The staff was great on the wedding day. Nikki was wonderful throughout the process leading up to the day. If I could do it over again I would just for the experience .
Thank you -
Quality of service
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Stacey Sent on 03/04/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Daughter's Wedding
Nikki was phenomenal! Being the mother of the bride, I was extremely nervous about everything running smoothly. Nikki took all my worries away and made sure everything was perfect! -
Quality of service
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Deven Sent on 09/03/20084.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
Lori Dunn, who was our point of contact, was wonderful. All of our questions were answered quickly and she stayed in constant communication prior to the wedding. During our big day everything went smoothly without any problems what so ever. With that said, we highly recommend Ms. Dunn and Kiln Creek. -
Quality of service
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Mary Sent on 02/11/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
All Inclusive Venue
Kiln Creek was the perfect wedding venue!! It hit all the check marks, plus some!! The new ballroom is gorgeous! Our guests loved the design and elegance of the venue. We chose Kiln Creek for its all inclusive package. If you want a stress free, fun, and beautiful venue, look no more! This place has it all!
Our wedding planner Nikky was incredible and a very hard worker! She was extremely organized, professional, and detail oriented. We loved working with her and would recommend her to anyone! Our day was perfect because of her.
Thank you Kiln Creek Golf Club and Resort for giving us the best day ever. ❤️ -
Quality of service
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Rebecca Sent on 01/11/20204.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Good experience
Good options for various wedding sizes. We used the smaller room attached to the restaurant. I loved the room overall (we had 37 people and it fit us all very well), but wish the televisions were not on the walls. Of course we knew this when we booked, but I felt it took away from the decorations. The food was great and I loved the signature drinks, which were picked with the help of the Nest bartender. Nikky did a great job with the day of coordination. Our guests had a great time and we were given lots of compliments on the venue. -
Quality of service
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Jennifer Sent on 07/30/20083.7 out of 5 rating3.7
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 5 out of 5 rating5.0
This place is amazing. Most of my guests were coming from out of town and they have an attached hotel. They were wonderful, the food was amazing. I had my ceremony in the Gazebo outside, the reception upstairs, we used the bar room for the smokers/bar area. Overall it was wonderful, everyone that attended said it was the best wedding they had ever attended.
The only complaints I have are
1. We did a slide show and was told the projector they had would take DVD's, but it didn't. Unfortunately we didn't know this until the middle of the reception which made large empty uncomfortable spot. I had to send my father in law home to get a laptop.
2) When it was time to cut the cake they had no dishes out, and no body there to serve it, we had to hunt someone down. Also they had to be told to serve coffee.
3) They lost my cake topper after the wedding. This was a very big deal, as I had bought a $200 Sterling Silver/Swarski Crystal monagram topper, that we intended to mount after the wedding.
However, there was a new person there in charge of the reception room, Angela, and she was great! She gave a credit for the items that were messed up.
Even with these problems, the day was flawless. -
Quality of service
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Jacqueline Sent on 07/28/20082.8 out of 5 rating2.8
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
The location is beautiful, but a lot of what was promised to me didn't happen during my wedding. There was even another event booked outside during my reception, which was very loud. The food was great, but there is a lot of loop holes in their contracts which can work against you. You have to stay on top of things there, or else things won't turn out how you want. They even booked the bridal/wedding suite at the resort to somebody else so I had to make other arrangements. -
Quality of service
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Aleshia Sent on 10/15/20212.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
My experience
Great venue & kudos to Nikki and Whitley however the food was a horrible experience.I hate to even have to write this review was the property was amazing but the food made it a sour experience for me and my family.Food was uncooked, mostly the chicken and rice.To me this ruined the entirety of my experience.Since the wedding communication has been poor.I’m not satisfied at this point and because of this wouldn’t recommend kiln creek -
Quality of service
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