InterContinental The Clement Monterey Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
-
![Tiffany]()
Tiffany Sent on 10/28/2021I got my dream wedding
When I was 16 years old, my mom and me stayed at the hotel and watched a wedding happen. I loved it so much that I always talked about how that’s where I wanted to get married. My husband knew about this and actually asked me to marry him on the exact ocean terrace where I wanted to wed. Then I got married here in October after having to postpone twice! The intercontinental was so good at handling the covid nonsense and making my wedding exactly the way I wanted it. I definitely recommend! -
-
![Kailey]()
Kailey Sent on 12/13/2019Wedding of the decade
My husband and I can not rave about the Intercontinental The Clement more. Our wedding was everything we hoped and dreamed it would be and that was all thanks to Hayle, Arlely and their teams. Hayle and Arely went above and beyond the call of duty not only for me but also for our family and friends. From the very beginning, Hayle was insanely easy to work with. Not only did she answer every question I had (and I had a lot) but she made sure to make herself available on all of my last minute pop ins with my in laws, parents, friends, and more. She was the key component to making sure our day went smoothly. She took on all responsibilites and set up the wedding using her own lense and it was PERFECT. She took my vision and her lense for the property and designed the perfect space for our reception and honeslty there was nothing that I would have changed. She is unbelievable sweet and helped with EVERYTHING and always had a smile on her face. We cant wait to come and celebrate our wedding for years to come back at the intercontinental and highly recommend this space to anyone who wants the perfect day, with the perfect view and the most amazing team to work with.
Thank you, Hayle and Arely for making our wedding day the absolute best day of our life. We are so thankful and appreciative of your hard work and welcoming us with open arms! -
-
Nadia Sent on 11/01/2019
Exceeded expectations
My husband and I chose the Intercontinental Clement as our wedding venue simply because of the genuine hospitality and warmth felt from the staff in our planning stages. We are from Chicago and being from out of town it was important to us that we could work with a staff who could carry out our vision on our special day, without consistently flying back and forth. Shelly Rodriguez, Hayle Leontieff and those who worked alongside of them exceeded our expectations and helped to make our special day perfect. Especially being out of town, it was nice to not have to worry about little details because we knew we were in great hands. I would certainly recommend to any couple near or far to consider this venue!
-
-
![Shelley]()
Shelley Sent on 10/10/2019A Perfect Venue for a Seaside Wedding
There aren't enough positive things to say about our experience getting married at the Intercontinental. Perfect venue, staff, accommodations, food. The list goes on. There really is nothing negative we can say about our wedding day at the IC.
The catering manager, Hayle Leontieff, was exceptional. She was extremely knowledgeable about the venue and always responsive to our questions. She made it easy to complete our final BEO and determine the best way to utilize our money. We were never worried about how our vision would be executed. She was instrumental in helping our wedding planner make our dream come to life. We couldn't think of a more perfect venue for us to have our wedding.
We also can't emphasize enough how beautiful the location is. The layout of the IC was perfect for us personally since we could have the ceremony and reception in the same place! It was effortless. We purchased a wedding package that included the honeymoon suite for the night of the wedding. It came with a bottle of champagne and chocolate covered strawberries. Very thoughtful and a great way to end our night.
All of our guests raved about what a beautiful venue it was and what a great night they had. We can thank the hotel itself and the staff for that. It's hard to beat a beautiful venue by the ocean. Guests had the option of sitting down at tables in the reception ballroom, mingle in the pre-function area by the bar outside of the ballroom, or go right outside to the patio where the ceremony was held and enjoy the scenery/weather. Having that sort of versatility for our guests was great, and it's important to know that not all venues have it.
Considering the IC provided all of these options to make our guests happy really shows how great a venue it is. You can expect getting your "bang for your buck" as some like to say. Money well spent. We can't wait to see our pictures to relive our perfect day. Thank you to the IC for everything!! -
![Alissa]()
Alissa Sent on 02/12/2019Beautiful venue, amazing location, wonderful staff!
We fell in love with IC Clement as soon as we walked in - I still can't believe we are having our wedding here! Shelly really sealed the deal as far as finalizing our decision - she is incredibly professional and responsive - a dream to work with! We went back for a formal menu tasting and tour of the specific room we will have, and everything was great - I can't wait for our big day! -
![Michelle]()
Michelle Sent on 09/26/2018We thoroughly enjoyed working with Cara to plan and execute our reception. We enjoyed the venue so much, we even hosted my bridal shower there. After the wedding and bridal shower, we received very positive feedback from family and friends regarding the food, venue and gorgeous views! We couldn’t be happier with our wedding and loved having it at the Intercontinental! -
Joane Sent on 06/08/2018We had our wedding here at Intercontinental The Clement Monterey in April 2018 and I couldn't ask for anything else done differently. I opted to DIY most of our decorations and asked for their staff's help to set it up, and they did really great in executing what I requested for.
Shelly, our event coordinator, has helped us a lot throughout all our planing and especially on the day itself. She made sure that everything is in order and kept reminding to not worry and everything is in place. She is amazing!
The food here also was delicious! The team was flexible in ensuring we are satisfied with the menu and everything was great, our guests loved the food. The mushroom soup is to die for!
Overall, you won't regret choosing this venue, pricing is reasonable, food is great, service is amazing! Definitely recommend! -
-
Nagi Sent on 12/09/2017Shelly Rodriguez was an ultimate professional and yet became like a member of our family helping us plan and implement our first wedding sangeet celebrations at the Clement. She was just amazing- all around! We loved the clement- service, location, ambiance- our favorite place!
-
-
Rebecca Sent on 11/11/2017From the second my then fiancè and I walked into the hotel and saw the courtyard patio, we knew we wanted to be married here! From our first meeting with Shelly, she outlined our options and guided us through every step of the weddding planning process. No question was too silly, and for a new bride that helped ease the stress a great deal. Shelly held our hands the entire way, from menu tasting, the rehearsal dinner all the way to our big day! The entire hotel staff were not only professional but kind and friendly too. Our guests thoroughly enjoyed their experience, and continue to tell us to this day how great our wedding was. My husband and I cannot thank the staff of The Clement enough for all their hard work, their attention to detail and their kindness. As for catering manager Shelly Rodriguez, words will never be enough to convey just how amazing and special she was to us. We've gained a friend for life.
-
-
Xxx Sent on 11/03/2017Shelly (sales manager and onsite coordinator) has been a big help! very responsive to emails, and flexible with our requests. We've been quite lazy, only visited once for menu tasting and still had a beautiful wedding. A few tips:
1) there was minor mistake for the final payment due to human error, doesn't hurt to double check
2) on wedding day, on site help was a little bit late as we were trying to set up the arch and chairs before their regular time (noon). stay calm and trust Shelly.
Overall, we are very happy with our wedding venue choice! Highly recommended! -
-
Katie Sent on 10/13/2019
Perfect Wedding Venue!
IC was the perfect venue for our wedding earlier this year. The staff went above and beyond!
We had made a trip out to Monterey to look at a different venue nearby (we were given a disappointing 15min tour after driving 2.5 hours), and decided to make the most out of our trip. We searched for other venues in the area and showed up at IC without an appointment, hoping to get some information and take a look around. As we were reading over the wedding packages in the courtyard (the same one we would later get married in), we were approached by Shelly Rodriguez, the catering manager at the time. She had some free time and chatted with us for over 1 hour - going through their wedding packages, giving us a mini tour, and answering all of our questions.
My now husband has always wanted to get married by the water and we were pretty much sold when we saw the amazing view, but the stellar service really made us fall in love with IC.
IC was very accommodating and patient with all of the things we wanted to incorporate in our wedding:
-We went back and forth on the wedding date but never felt pressured/rushed to make a decision and IC drafted up multiple contracts for us
-We were able to use many of the venue's equipment without an additional fee (i.e. heat lamps, fire pits, variety of sofas/cocktail tables inside the ballroom, dance floor, arch)
-We had both our ceremony and reception outdoors to maximize the beautiful weather and view (the staff was able to flip the courtyard space in 1.5hours for 180 guests)
-Highly recommend the finishing touches package: the staff helped us set up many of our DIY items (candy bar, name cards, table numbers, candles, foliage for reception tables, guest book, blankets for guests to stay warm, etc.)
About 3 months before the wedding, IC had some changes in staff and Hayle Leontieff became our new catering manager/onsite coordinator. While it was scary to have someone else take over in the middle of planning, both Shelly and Hayle did everything they could to ensure the transition was smooth. Hayle was new at IC but was vigilant in making sure she got us the answers to our questions in a timely manner. Additionally, everything that had been previously agreed upon with Shelly was honored and we never felt like there were any interruptions in the service and care we received.
There are not enough words to describe how amazing Shelly, Hayle, and the staff at IC are. Everyone made sure we had what we needed to make our wedding day as special and amazing as we had planned it to be and our guests felt welcomed and cared for. Weddings are expensive but we definitely felt like we got our money's worth!
(Photo credit: Kristine Herman Photography) -
-
Joe Sent on 04/25/2018Amazing wedding at this venue. Cara catering manager was simply the best. From day one she went above and beyond. She also was clutch with last minute and day of scenarios. I highly suggest her as well as the venue. Only thing i didnt like was prices and options for alcohol. Overpriced with no options of a keg or punch bowl like other venues. But at same time i know we made the right choice. Thank you Cara and team at the Monterey Intercontinental.
-
-
![Karen Black]()
Karen Sent on 04/21/2014Absolutely beautiful! Everyone was so nice to work with there and they were so accomodating. Getting married in Monterey is a little pricey, but the quality of service could not be beat! We got several thank you letters from them after the event and got a free night stay, chocolate covered strawberries, and champagne the night of. They were very responsive as I would email them a lot and always promptly answered my questions. On the night before my wedding I got sick so the whole day I wasn't feeling well. The catering staff brought me ginger ale, hot tea, and chicken noodle soup. It was very sweet. -
![Nic L.]()
Nicole Sent on 10/27/2019Wedding on the Water
Our wedding at The Clement Monterey was pure magic. We loved the central coast setting at first look, but Cara, the event coordinator, was the icing on the wedding cake (although we had wedding pie instead of cake.) Cara was organized, helpful, creative, and very fun. We would have happily had her as a wedding guest if she was not working our wedding. Because of her, we did not hire nor need a wedding planner. Cara and her team were very accommodating, helping us to design our dream event. The venue is beautiful, and the flow of our wedding was effortless. We received many, many compliments on the food which we feel like is usually not a wedding highlight. We loved being on Cannery Row, smelling the ocean breeze, with all of our guests staying at the IC or nearby. Walking out of the hotel and running into your wedding guests all weekend makes you feel like a celebrity. Thank you Cara and the entire team, from the funny staff who did check-in to the friendly staff who worked our event. We return to the hotel often to remember the magic! -
![Jackie]()
Jackie Sent on 04/16/2012We had our wedding here and everything was awesome.
Of course, wedding planning is a lot of work, but Betty-Ellen and Nicole were very helpful, great to work with and minimized headaches and problems! We even had a few last-minute emergency issues (I guess almost all weddings do), and they were on top of them all.
The rest of the hotel is also awesome. Beautiful view, great rooms, awesome location. We had an amazing time! -
![Alexis Gutierrez]()
Alexis Sent on 12/05/2016Took a tour of this venue with my fiance and was quite disappointed with the size of the venue for how expensive it was. But beautiful none the less! -
![Priscilla]()
Priscilla Sent on 09/15/2021Mediocre experience for a high price tag
Unfortunately, this venue is probably not what it once was and is no longer worth the high price tag. We selected this venue based on its great reviews, many of which highlighted the wedding coordination team. Sadly, the catering manager with whom we were working, Hayle, left the hotel a couple of months before our wedding, and we instead worked with Simeon. While he was pleasant when interacting with him, he did not consistently respond to emails, which made coordinating with him difficult. Most notably, we had requested that the catering team change the sauce of the fish, but instead, there was no sauce on the fish at all. As a result, the fish was said to be very dry by multiple guests-- to the point in which a couple of people requested to change their meals. This is baffling considering the high cost of each meal AND the location of the hotel... you'd think seafood would be their forte. A few other small things include no coffee/tea service and bartending services ending earlier, which were things we requested pre-wedding. Lastly, the communication post-wedding was awful. We were told we'd get the final bill in two days, but it instead took two weeks. My mother-in-law also wrote an email to express her concerns with the venue and has not received a response to date (it has been two weeks since then).
The two stars are for the other wonderful staff members, including the valet team, bartenders, and servers. Despite this negative review, we really did have a great wedding day-- I just don't think the venue is worth the money, and there are several other options in the area.
Are you interested?
Are you interested?