InterContinental The Clement Monterey Reviews

40 | Monterey, CA
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40 Reviews for InterContinental The Clement Monterey

Recommended by 98% of couples

4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 4.8
  • Value 4.8
  • Average response time 5.0

Awards

40

20 User photos

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  • Shelley

    Shelley Lowe · Getting married on 09/09/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A Perfect Venue for a Seaside Wedding

    There aren't enough positive things to say about our experience getting married at the Intercontinental. Perfect venue, staff, accommodations, food. The list goes on. There really is nothing negative we can say about our wedding day at the IC.

    The catering manager, Hayle Leontieff, was exceptional. She was extremely knowledgeable about the venue and always responsive to our questions. She made it easy to complete our final BEO and determine the best way to utilize our money. We were never worried about how our vision would be executed. She was instrumental in helping our wedding planner make our dream come to life. We couldn't think of a more perfect venue for us to have our wedding.

    We also can't emphasize enough how beautiful the location is. The layout of the IC was perfect for us personally since we could have the ceremony and reception in the same place! It was effortless. We purchased a wedding package that included the honeymoon suite for the night of the wedding. It came with a bottle of champagne and chocolate covered strawberries. Very thoughtful and a great way to end our night.

    All of our guests raved about what a beautiful venue it was and what a great night they had. We can thank the hotel itself and the staff for that. It's hard to beat a beautiful venue by the ocean. Guests had the option of sitting down at tables in the reception ballroom, mingle in the pre-function area by the bar outside of the ballroom, or go right outside to the patio where the ceremony was held and enjoy the scenery/weather. Having that sort of versatility for our guests was great, and it's important to know that not all venues have it.

    Considering the IC provided all of these options to make our guests happy really shows how great a venue it is. You can expect getting your "bang for your buck" as some like to say. Money well spent. We can't wait to see our pictures to relive our perfect day. Thank you to the IC for everything!!

    Sent on 10/10/2019

    InterContinental The Clement Monterey's reply:

    Hello Shelley,
    What a charming and welcome review regarding your recent experience at InterContinental The Clement Monterey. We so appreciate the generous compliments regarding our venue and our stellar catering manager, Hayle Leontieff. Thank you for sharing your thoughts on your perfect day.
    Cheers,
    Catherine Faber
    Director of Sales & Marketing
  • M

    Megan Erand · Getting married on 04/11/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dream wedding

    I worked with Hayle to plan my wedding here. She was awesome to work with! She was very responsive and answered all my questions promptly. She helped me create a perfect wedding for my small group of 13. The library room was the perfect space for my intimate wedding dinner/reception. They took care of all the set up/ break down. The servers were great as well! It was the perfect space and service for a wedding! Plus the hotel is just gorgeous.

    Sent on 11/27/2019

    InterContinental The Clement Monterey's reply:

    Hello Megan
    Thank you so much for your generous compliments for Hayle and our team. We treasure feedback such
  • Kailey

    Kailey Sutherland · Married on 11/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding of the decade

    My husband and I can not rave about the Intercontinental The Clement more. Our wedding was everything we hoped and dreamed it would be and that was all thanks to Hayle, Arlely and their teams. Hayle and Arely went above and beyond the call of duty not only for me but also for our family and friends. From the very beginning, Hayle was insanely easy to work with. Not only did she answer every question I had (and I had a lot) but she made sure to make herself available on all of my last minute pop ins with my in laws, parents, friends, and more. She was the key component to making sure our day went smoothly. She took on all responsibilites and set up the wedding using her own lense and it was PERFECT. She took my vision and her lense for the property and designed the perfect space for our reception and honeslty there was nothing that I would have changed. She is unbelievable sweet and helped with EVERYTHING and always had a smile on her face. We cant wait to come and celebrate our wedding for years to come back at the intercontinental and highly recommend this space to anyone who wants the perfect day, with the perfect view and the most amazing team to work with.

    Thank you, Hayle and Arely for making our wedding day the absolute best day of our life. We are so thankful and appreciative of your hard work and welcoming us with open arms!

    InterContinental The Clement Monterey 6
    InterContinental The Clement Monterey 7
    Sent on 12/13/2019

    InterContinental The Clement Monterey's reply:

    Hello Kailey
    Thank you so much for your glowing review and thoughtful comments. It is a pleasure to hear your kind compliments. Thank you so much for your great evaluation of your special day.
    All best wishes,
    Catherine Faber
    Director of Sales & Marketing
  • M

    Michelle S · Married on 08/02/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Wedding

    All the staff made our wedding and planning to so smoothly and all of our guests had a great time.

    Sent on 08/06/2019
  • Alissa

    Alissa · Married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful venue, amazing location, wonderful staff!

    We fell in love with IC Clement as soon as we walked in - I still can't believe we are having our wedding here! Shelly really sealed the deal as far as finalizing our decision - she is incredibly professional and responsive - a dream to work with! We went back for a formal menu tasting and tour of the specific room we will have, and everything was great - I can't wait for our big day!

    Sent on 02/12/2019

    InterContinental The Clement Monterey's reply:

    Thank you Alissa! We appreciate your generous compliments and eagerly anticipate your big day in June. Our team of professionals will ensure a flawless experience!
  • N

    Nadia · Married on 06/02/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exceeded expectations

    My husband and I chose the Intercontinental Clement as our wedding venue simply because of the genuine hospitality and warmth felt from the staff in our planning stages. We are from Chicago and being from out of town it was important to us that we could work with a staff who could carry out our vision on our special day, without consistently flying back and forth. Shelly Rodriguez, Hayle Leontieff and those who worked alongside of them exceeded our expectations and helped to make our special day perfect. Especially being out of town, it was nice to not have to worry about little details because we knew we were in great hands. I would certainly recommend to any couple near or far to consider this venue!

    InterContinental The Clement Monterey 8
    Sent on 11/01/2019
  • X

    xxx · Married on 10/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Shelly (sales manager and onsite coordinator) has been a big help! very responsive to emails, and flexible with our requests. We've been quite lazy, only visited once for menu tasting and still had a beautiful wedding. A few tips:
    1) there was minor mistake for the final payment due to human error, doesn't hurt to double check
    2) on wedding day, on site help was a little bit late as we were trying to set up the arch and chairs before their regular time (noon). stay calm and trust Shelly.
    Overall, we are very happy with our wedding venue choice! Highly recommended!

    InterContinental The Clement Monterey 9
    Sent on 11/03/2017
  • Michelle

    Michelle · Married on 09/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We thoroughly enjoyed working with Cara to plan and execute our reception. We enjoyed the venue so much, we even hosted my bridal shower there. After the wedding and bridal shower, we received very positive feedback from family and friends regarding the food, venue and gorgeous views! We couldn’t be happier with our wedding and loved having it at the Intercontinental!

    Sent on 09/26/2018
  • Nicole

    Nicole Williams · Married on 09/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Easy and fuss free

    I had a great experience working with Cara and her team at the Intercontinental. I felt comfortable and confident having them coordinate my wedding details at the hotel. I would highly recommend this beautiful venue.

    Sent on 06/29/2019
  • H

    Hansel · Married on 06/23/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Cara did amazing jobs, She is super friendly and did make sure our wedding went smooth.
    She also really responsive and help us clarify if we have any doubt.
    I'm super lucky to have her help me!

    Sent on 08/06/2018
  • A

    Alexandra · Married on 05/31/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We loved working with Shelly and the preferred vendors that we chose. They were amazing, helpful, and our day was absolute perfection. Shelly became like my sister during the planning process. We would not have had a better wedding any place else. Recommended.

    Thank you Shelly and to all of our vendors. Our day was SO magical!

    Sent on 06/03/2018
  • K

    Karen · Married on 05/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a lot of options to review by the time we took an unplanned visit to the Intercontinental. At the time, we were trying to decide between venues in NJ, PA, Carmel, and Laguna Beach. We currently live in PA but had family coming from everywhere but decided to have our wedding here because it fit our lengthly list of wants. Everyone constantly asked if we were stressed with planning from a different coast, but honestly, with Shelly at the Intercon and trustworthy vendors, we had all our questions answered, requests fulfilled, and were able to easily plan a multi-day wedding.
    Location: Mix of outdoor activities (group hike at Point Lobos), proximity to good food/breweries (Carmel, Monterey), airports, family activities (aquarium), etc.
    Service - Impeccable! We were floored by how friendly the staff were since we entered the property for the wedding weekend. Matt and the front desk staff went out of their way to greet our guests with genuine smiles, pass out our goody-bags, accommodate our needs, and help us with random things that came up! We were so sad to leave!
    Planning - Shelly made everything so easy, especially on the day-of! We didn't have to stress about anything - she and the staff at Intercon took care of everything from beginning to end.
    Weather - We were worried, but ended up having perfect weather in the middle of May
    Food - amazing - the food was delicious and we were able to hear from the Chef himself at the tasting! Guests kept complimenting us on the quality of the food (mushroom soup, crab cake, chilean sea bass/filet)
    Lodging - we arranged for a room block (which was stressful to predict at first, but it all ended up working out with Larisa and Arely (wonderful help))
    Value - amazing value! For what we spent on a multi-day "wedding", we would have only been able to host a wedding ceremony/reception in NJ

    Sent on 06/27/2018
  • A

    Audrey · Married on 05/05/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    (5 nights), Rehearsal and Wedding hosted at the InterContinental Clement. I honestly have nothing but good things to say about our experience and the staff. From the beginning of wedding planning and sussing our venues the Clement was extremely hospitable and professional. I originally had my heart set on another venue but when we saw the facility in person and met the Event Coordinator we decided to keep our options open which lead us to the Clement and meeting Cara. The location, cleanliness of the venue, plenty of available rooms for our guests and luxurious feel made us feel like this was a top contender. My now husband and I both perked up after walking through the doors. Once we met Cara, she put us immediately at ease. She was easy to talk to answered all our questions and was very helpful with our budget concerns. After we decided The Clement was the place for us, we were put in touch with the various departments from Room Coordination to the C Restaurant for our Rehearsal (thank you Thomas and Brett!), both who were incredible! With our guest count constantly changing and folks figuring out what they wanted to do, Arely and Jessika with Room Sales were consistently friendly and patient with my multitude of questions and requests. The C Restaurant was incredibly accommodating. We opted not to host a traditional sit down Rehearsal and did wine/beer and appetizers instead in the Library Room. The staff kept an eye on food and drinks and were good about letting us know when we were close to budget. Leading up to the big day, Cara continued to go above and beyond to help us including what seemed like little things but were big for us as it saved us the 2 hour drive to Monterey which really helped us save time and money. Upon arriving for our big day, the staff was welcoming and ready for our crowd. If you are looking for a wedding or special occasion venue, I would definitely recommend the Clement! The service is excellent and the staff truly goes above and bey

    Sent on 06/22/2018
  • J

    Joane · Married on 04/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding here at Intercontinental The Clement Monterey in April 2018 and I couldn't ask for anything else done differently. I opted to DIY most of our decorations and asked for their staff's help to set it up, and they did really great in executing what I requested for.
    Shelly, our event coordinator, has helped us a lot throughout all our planing and especially on the day itself. She made sure that everything is in order and kept reminding to not worry and everything is in place. She is amazing!
    The food here also was delicious! The team was flexible in ensuring we are satisfied with the menu and everything was great, our guests loved the food. The mushroom soup is to die for!
    Overall, you won't regret choosing this venue, pricing is reasonable, food is great, service is amazing! Definitely recommend!

    InterContinental The Clement Monterey 10
    Sent on 06/08/2018
  • N

    Nagi · Married on 10/13/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Shelly Rodriguez was an ultimate professional and yet became like a member of our family helping us plan and implement our first wedding sangeet celebrations at the Clement. She was just amazing- all around! We loved the clement- service, location, ambiance- our favorite place!

    InterContinental The Clement Monterey 11
    InterContinental The Clement Monterey 12
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    InterContinental The Clement Monterey 14
    Sent on 12/09/2017
  • I

    Ivy · Married on 10/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Shelly Rodriguez was a pleasure to work with. She was always responsive, flexible with our requests, and went above and beyond for us. The venue is in a beautiful location in the heart of Cannery Row with spectacular views of the bay. The food and service was superb too. We highly recommend the InterContinental for your wedding!

    Sent on 10/25/2017
  • K

    Kelli · Married on 09/04/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Shelly was extremely comforting from the initial planning stages; but what struck me most was just how well she managed the day of our wedding. She was incredibly gracious, organized and professional throughout the process and when it came to our Big Day, she was instrumental in making it perfect. I could not imagine our wedding without the tremendous talent and support of Shelly Rodriguez.

    Sent on 10/26/2017
  • Z

    Zachary · Married on 09/04/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Overall my wife and I were extremely satisfied with the service provided to us by both our wedding coordinator as well as the general staff of the property throughout the entire process. Shelly Rodriguez (wedding coordinator) gave us unparalleled service and from the very beginning, and was very accommodating and caring to our needs and requests. I highly recommend The Intercontinental Clement for any wedding or large group function, as yourself and your party will leave with all smiles. Thank you Shelly!

    Sent on 10/19/2017
  • R

    Rebecca · Married on 08/27/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    From the second my then fiancè and I walked into the hotel and saw the courtyard patio, we knew we wanted to be married here! From our first meeting with Shelly, she outlined our options and guided us through every step of the weddding planning process. No question was too silly, and for a new bride that helped ease the stress a great deal. Shelly held our hands the entire way, from menu tasting, the rehearsal dinner all the way to our big day! The entire hotel staff were not only professional but kind and friendly too. Our guests thoroughly enjoyed their experience, and continue to tell us to this day how great our wedding was. My husband and I cannot thank the staff of The Clement enough for all their hard work, their attention to detail and their kindness. As for catering manager Shelly Rodriguez, words will never be enough to convey just how amazing and special she was to us. We've gained a friend for life.

    InterContinental The Clement Monterey 15
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    InterContinental The Clement Monterey 17
    Sent on 11/11/2017
  • Y

    Yun · Married on 05/13/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Me and my husband truly enjoyed our wedding experience at Intercontinental The Clement Monterey! Shelly, our wedding coordinator was exceptionally wonderful and professional. I highly recommend everyone who wants to get hitched to go there.

    Sent on 09/20/2017
  • R

    Ruby · Married on 05/06/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We got engaged during our stay at this hotel and for me there was never any doubt that it would be a great venue for our wedding as well. Our wedding was amazing not just because of the wonderful venue but the staff as well and my catering manager aka fairy godmother Shelly. She made sure that everything was well taken care of and that my husband and I are stress free at the wedding, I couldn't ask for anything more. Everyone's complementing how beautiful our wedding was.

    Sent on 09/19/2017
  • M

    Michelle · Married on 10/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When looking at venues, I spent a lot of time searching the Monterey Peninsula. We were leaning between The Clement and the Plaza. Although the Plaza had the 180 degree view of the ocean, The Clement had so much more. I have never been into a venue that was so professional, and inviting. Betty Ellen made me feel as if I was the most important person in the world. She was accommodating as my husband to be was stationed over seas and was unable to see the venue before hand. She answered all of our e-mails and phone questions and made several suggestions for us. We appreciated the privacy they provided and allowing our wedding to be intimate and secluded with security guards to stop the pedestrian traffic from walking the board walk around our ceremony. I was worried about this at the plaza. The day of the ceremony, Betty Ellen made sure we had a room to get ready in. Although our room for the night was not ready until very late in the day (it was supposed to be ready around 10am for the guys to get ready in but was not ready until 3pm although we had early check in), this was the only set back. The day of the wedding the weather turned into pouring rain and Betty Ellen gave us the option to move the wedding inside. We opted to stay outside and she was on her hands and knees in the rain pinning down the aisle runner. (Seriously though, who does this)? She had towels for us to dry off with after the ceremony and made sure we were taken care of. I felt so comfortable with Betty Ellen throughout the entire process. Although the venue is a more costly than others on the peninsula, it was well worth it. You are paying for an amazing venue with unbeatable views, customer service which is second to none, and a wedding coordinator who goes above and beyond what is expected to make sure the day is as perfect as possible.

    Sent on 12/17/2016
  • J

    Jamie · Married on 11/14/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wow, what a venue! Everything during the wedding planning process was a breeze, Betty Ellen is amazing! My wedding day went off without a hitch, they were able to execute my vision flawlessly. I would recommend the Intercontinental to anyone!!

    Sent on 02/24/2016
  • S

    Sara · Married on 11/07/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Betty Ellen helped may our day run smooth and stress-free! From the moment we met her and checked out the options at the InterContinental we knew we were in good hands. Her relaxed approach helped us to make the best decisions without feeling pressured into anything. We loved working with her on all the details; from the layout of the room, to figuring out the food, and all the other communication in between. Our decision to have our wedding reception at InterContinental The Clement Monterey had a lot to do with Betty Ellen and her exceptional service!

    Sent on 07/02/2016
  • User4755005 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my wedding The Clement and it was perfect! The catering manager, Betty Ellen, was a pleasure to work with and made sure every detail was just what I wanted. Throughout the whole 10 month long planning process, she was always very responsive and accommodating, patiently answering my many questions. The venue itself is absolutely spectacular and my guests thoroughly enjoyed their stay on beautiful Cannery Row. The whole staff, from the valet to the banquet staff, was friendly and did a great job of making my guests feel at home and comfortable. Betty Ellen and Cara made sure my wedding ceremony and reception went off without a hitch and masterfully kept us on schedule. I'm so grateful to them and the staff at The Clement for everything they did (both big and small) to make my wedding day perfect. If you're looking for a place to host your wedding, you couldn't pick a more beautiful venue with a top notch staff!

    Sent on 10/13/2015

    InterContinental The Clement Monterey's reply:

    Thank you for the heartfelt compliments about Betty Ellen and Cara, and your experience at InterContinental The Clement Monterey. We are honored to be a part of lifelong memories you made on your wedding day. Your gracious comments have been shared with our staff, and we are most appreciative!

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