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Hilton Washington Dulles Airport Hotel Reviews

Hilton Washington Dulles Airport Hotel

Hilton Washington Dulles Airport Hotel

Herndon, VA
4.9 out of 5 rating, 175 Reviews
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Reviews

4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
175 Reviews
98% recommend it
  • Quality of service
    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating

Awards

175
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
Weddingwire
4.9/5 175 reviews
Google
4.1/5 3551 reviews
  • H
    Husna A. Sent on 04/24/2024
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    Our Reception Success

    Penny was very responsive, on time, efficient, and so so helpful through this process for us. She laid out every detail for us and also made many suggestions that were helpful. She basically is a wedding planner all in one, I would 100% recommend her to anyone that needs somebody to hold their hand through the process. I praise her and her team for coming together, and also supporting me in anything I needed last minute. She worked quick and efficient! Thanks again Penny!
  • User7192829 Sent on 01/25/2024
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    Holiday Party sucess

    We hosted a holiday party for 245 people with great sucess at the Hilton Washington Dulles. No detail was overlooked in working with Penny and Fernando. The communication leading up to the event was fantastic and the day of attention to detail was perfect. I highly recommend working with this team for your wedding or corporate event needs!
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    Dalia Sent on 02/01/2024
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    Memorable Experience!

    The entire staff was terrific. Let's start from the beginning; Penny was incredibly cooperative. She went above and beyond to accommodate my arrangements for the event. She spent plenty of time reviewing my thoughts and making them see the light. She had me meet the outstanding chef, Sam, who went through the menu with me and made recommendations. The Hor's d'oeuvre selections were tasty; the buffet had plenty of delicious food. I needed to block several rooms for the event; Penny introduced me to Maggie, who was very friendly and cooperative. She nicely made many changes and committed to her word. The event was for my business team's Holiday Celebration and the retirement of a couple of our teammates. So, I had additional decorations not mentioned before on the event day. The banquet manager, Fernando, went over the board to re-set the ballroom. His team was super attentive and cooperative. I can go on and on more, but I'm running out of space here :)
  • illustration stars

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  • G
    Gg Sent on 12/27/2023
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    Amazing Value Delivered by Amazing Individuals

    Our wedding specialist, Penny, and Sr. Sales Manager, Maggie, were a pleasure to work with. They went above and beyond in helping to provide tremendous service that translated into memorable wedding events.
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    Gopi Sent on 12/02/2023
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    Wonderful experience

    It was a pleasant experience hosting our family event here. Penny and Fernando were very supportive and the best you can ask for!!!
  • Joana
    Joana A. Sent on 11/22/2023
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    Amazinggggg

    I worked with Penny who is the wedding specialist and everything came out amazing. She went out her way to make sure everything was beyond amazing for our wedding night. She catered to everything we needed. The hotel venue is gorgeous on the inside and if you need any decorators, she knows a lot and is willing to help.
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    Catherine O. Sent on 11/09/2023
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    Excellent experience for professional event

    Our event was flawless thanks to Penny at the Hilton!! Everything surpassed our expectations. The communication was a key factor in making the event run smoothly and the food was the outstanding!!
  • Jalal
    Jalal A. Sent on 10/11/2023
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    Exceptional Service and Memorable Experience

    I can't say enough about our wonderful experience at the Hilton Washington Dulles Airport Hotel. From the moment we began planning our event, Penny and her team provided exceptional service and support.

    The venue was beautiful, and the staff went above and beyond to ensure every detail was perfect. Our guests were impressed with the elegant atmosphere and the quality of the food and beverage services.

    Penny's professionalism and dedication were outstanding. She made the planning process smooth and stress-free. The event itself was a great success, and we owe much of that to the Hilton team.

    We received our Hilton Honors points promptly, and overall, we are extremely satisfied with our experience. We highly recommend Hilton Washington Dulles Airport Hotel for any special event. Thank you for making our day unforgettable.

    Hilton Washington Dulles Airport Hotel's reply:

    Thank you so much for taking the time to post your thoughts. We truly appreciate you giving us the opportunity to be part of your unforgettable day. Your comments about the staff are so kind and we will be sure to pass them along to everyone so they know that they made a difference. Thank you so much for choosing the Hilton Dulles.
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    Sue Sent on 10/25/2023
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    more than perfect

    this my first time planning a wedding , Penny Shafazand , catering sales manager guided me step by step for a very successful wedding day , I am so glad I choose them
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    Zora N. Sent on 10/17/2023
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    Amazing experience with the Team at Hilton Dulles

    Penny, the Wedding Specialist at Hilton Dulles was great to work with. She was very thoughtful and gave good advice. Also provided a list of vendors to help make the process easy and seamless. Hilton Dulles was also flexible and accommodating. Will definitely refer them to family and friends as an amazing wedding destination.
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    Camila Sent on 09/15/2023
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    Spectacular!

    From the beginning, Penny was professional, kind, trustworthy, and had our best interests at heart. We have worked with multiple vendors for our 3 day event and Penny was by far the most accommodating and easy to work with. From helping us with the floorplan, to making sure our vendors knew what we wanted, everything turned out perfectly because of her hard work and dedication to our event! Penny, thank you again for everything! You are the best!! Camila and Harsh
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    Sher N. Sent on 09/06/2023
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    Sher Naveed - Groom

    We had exceptional service provided to us and Penny went above and beyond to make our experience enjoyable. We appreciate the team at Hilton Washington Dulles.

    Thank you
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    Kumar I. Sent on 01/18/2024
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    Beautiful venue for any occasion.

    Rangoli Restaurant is a preferred caterer at Hilton Washington Dulles hotel and we enjoy working here. We really like that the ball room is a separate building with it's own kitchen, that allows us the freedom to work freely, at our own pace. The staff are always super helpful and courteous. Added bonus is that the sales team recommends us, and we make a great partnership. We highly recommend the venue for smooth, hassle free events.

    Hilton Washington Dulles Airport Hotel's reply:

    Thank you very much for the review. We truly appreciate the partnership and the professionalism of your team.
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    Peter M. Sent on 08/05/2023
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    It was amazing

    I would love to thank penny for all the efforts that she did with us to make our weeding
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    Satish Sent on 08/07/2023
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    Amazing work ethics and planning

    Penny was a true professional. She was extremely detailed, thorough and made sure the event was successful from the start to end. Thank you for all the support you provided. We will work with her again in the future.

    Hilton Washington Dulles Airport Hotel's reply:

    Satish, thank you for your kind words regarding Penny's work. We are so happy that you entrusted us to be part of your big day. We hope to be able to serve you again in the future.
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    Abdul W. Sent on 08/09/2023
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    Hilton Dulles - Belmont Ballroom

    Wonderful experience. Penny, the Wedding Manager is the best. She was always available for anything needed to make my event perfect even on her days off. She always had solutions and suggestion according to what I wanted so I definitely recommend this venue. Also, the Belmont Ballroom is beautiful and they have brand new chandeliers.

    Hilton Washington Dulles Airport Hotel's reply:

    Thank you so much for your comments. We are so happy to hear that Penny was able to meet all of your requests and that your special day went so well.
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    Maliha A. Sent on 09/12/2023
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    Amazing! Excellent service provided by Penny at Hilton

    Our wedding at the Hilton was made absolutely perfect, thanks to our incredible coordinator. From the moment we met, their expertise and attention to detail put us at ease.
    Throughout the planning process, they demonstrated unwavering professionalism and a true passion for making our special day memorable. They took the time to understand our vision and worked tirelessly to bring it to life.
    On the day of the event, our coordinator ensured everything ran seamlessly. From coordinating with vendors to managing the timeline, they were a true star. She made sure I was being taken care of as the bride and sent appetizers in my room which was very much appreciated.
    We are immensely grateful for their hard work and dedication. If you're considering a wedding or event at the Hilton, having this coordinator by your side is an absolute must. They turned our dreams into reality, and we couldn't be happier with the results. Thank you for making our day truly extraordinary Hilton Dulles
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    Mohammed R. Sent on 07/20/2023
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    Professional

    The Vendor Penny was experienced, communicative and friendly. She helped us plan our wedding and everything was perfect.

    Hilton Washington Dulles Airport Hotel's reply:

    Thank you so much for letting us know how happy your were with your experience here at the Hilton. We wish you and your family the best as you move forward in your life.
  • Raj
    Raj R. Sent on 06/20/2023
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    The Best in the Business. Loved workingwith Penny who was super flexible and easy to work with. From Day 1 until through the event, she was awesome !!

    Thank you Penny and the Hilton for making our event a grand success. Since Day 1, Penny has been super easy to work with, flexible and accommodating. Her folks were super professional on the day of the event and helped us with issues during the event. If anyone is thinking of doing their event at the Hilton, feel free to call me at (571) 919-0909 and I am happy to share my experience with you. Thank you Penny, Thank you Hilton and Thank you Fernando and team.

    Hilton Washington Dulles Airport Hotel's reply:

    Thank you so much for your kind words and for sharing your positive experience with us. We are so glad that you had a grand success with your event, and we are grateful for your willingness to recommend us to others.

    We are always happy to hear that our staff went above and beyond to make your event special. Penny is a valued member of our team, and we are lucky to have her. She is always willing to go the extra mile to help our guests, and we are so glad that she was able to make your event a success.

    We also appreciate your kind words about Fernando and his team. They are all dedicated and professional, and they take great pride in their work. We are so glad that they were able to help you with any issues that you encountered during your event.

    We hope that you will continue to think of us for your future events. We would be honored to have the opportunity to serve you again.

    Sincerely,
    Matt

    P.S. If you would like, we would be happy to share your review with our team. We think it is important to recognize our employees for their hard work, and your feedback would be a great way to do that.
  • Sanya
    Sanya R. Sent on 07/11/2023
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    Sanya & Robert

    Thank you Hilton for providing us with a perfect wedding. A special shout out to our coordinator Penny for making me fall in love with the venue with just one phone call consultation. Penny took care of all the paper work and made sure our event was a success from start to finish. She was always available to address any concerns, and always went the extra mile to make sure we were taken care of. The food was delicious and fresh. The staff was amazing. Thank you Penny, staff, and Hilton for hosting our beautiful wedding!
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    Bilal A. Sent on 06/23/2023
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    Fair price & Good Venue!

    The venue is for a fair price, has a good location, and the hall is beautiful compared to others for the price. The best option in NOVA.

    Hilton Washington Dulles Airport Hotel's reply:

    Hi Bilal,

    Thank you so much for your positive review of our venue! We're so glad that you found us to be a fair price, have a good location, and have a beautiful hall. We're always striving to provide our couples with the best possible experience, and it's great to hear that we've hit the mark for you.

    We're also happy to hear that you think we're the best option in NOVA. We've worked hard to create a venue that is both affordable and elegant, and we're always looking for ways to improve our offerings.

    We hope you'll consider us again for future events. We would love to have the opportunity to host another special occasion for you.

    Sincerely,
    Matt Hurst
  • Waleed
    Waleed Sent on 07/06/2023
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    Made my wedding memorable

    My family and I really loved the venue when we visited. The ballroom was well-sized for our event and right next to the beautiful lobby. Penny turned our vision into a reality and helped us host a wonderful evening
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    Sam Sent on 06/09/2023
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    Wonderful and amazing

    Working with Penny, Maggie and Fernando is an absolute pleasure. I’ve done many events with them and they’re always very helpful, responsible, professional and accommodating.
    I would recommend the Hilton Dulles to anyone who is looking to have an event.
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    Diana G. Sent on 06/13/2023
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    My experience

    We had a wonderful brunch for my daughter's Sweet 16 . Penny, our coordinator, was fantastic. She was so attentive to my wants and needs. I wanted to change the menu to accommodate 16 year olds, and it was perfect. The room was a great space for our party. My daughter had a fantastic time with all her friends. Thank you so much!!
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    Raj K. Sent on 05/24/2023
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    Great Experience

    Had Great Experience , staff was really helpful
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