Hilton Americas-Houston Reviews
View more informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
5 Reviews
98% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
5
Weddingwire
4.9/5
5 reviews
Google
4.5/5
7528 reviews
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Suha Sent on 01/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great impression for my guests, loved the place!! Thank youGreat impression for my guests, loved the place!! Thank you -
Quality of service
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Lauren Sent on 12/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful place to get married!Beautiful place to get married! -
Quality of service
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User1458021 Sent on 11/30/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Reception in the Skyline room was perfect. Claudia Behring, catering manager, kept in touch the weeks before the wedding. She met with us to set up a table with linens and the decorations two weeks prior. We both work and she accommodated her schedule to allow for ours. When we added a table at the last minute, she didn't flinch. Consistently kind, efficient and unruffled. I didn't feel the least bit stressed because she was so confident.
On the day of the weeding, one of her assistants (so sorry to forget his name). Called with suggestions to improve the room setup and enlarge the dance floor. I was busts getting ready but he was so knowledgable, I left the updates to him. I was overwhelmed by the beauty of the room and the easy flow of the crowd. I was enormously grateful for the bigger dance floor which remained full all night. The sparkle of the candles added to the sparkle of the city lights were enchanting.
The service was spectacular. A waiter looked after us all night and kept a cold glass of sparkling water in my hand all night and offered to refill our plates at dinner. I felt like a Queen.
Several guests, including my sins, commented that the bartender was friendly and funny. When i made a trip to the bar to thank him, he offered to get me something - could he make something special? What a nice young man!!
I would recommend the Hilton team to anyone.Reception in the Skyline room was perfect. Claudia Behring, catering manager, kept in touch the weeks before the wedding. She met with us to set up a table with linens and the decorations two weeks prior. We both work and she accommodated her schedule to allow for ours. When we added a table at the last minute, she didn't flinch. Consistently kind, efficient and unruffled. I didn't feel the least bit stressed because she was so confident.
On the day of the weeding, one of her assistants (so sorry to forget his name). Called with suggestions to improve the room setup and enlarge the dance floor. I was busts getting ready but he was so knowledgable, I left the updates to him. I was overwhelmed by the beauty of the room and the easy flow of the crowd. I was enormously grateful for the bigger dance floor which remained full all night. The sparkle of the candles added to the sparkle of the city lights were enchanting.
The service was spectacular. A waiter looked after us all night and kept a cold glass of sparkling water in my hand all night and offered to refill our plates at dinner. I felt like a Queen.
Several guests, including my sins, commented that the bartender was friendly and funny. When i made a trip to the bar to thank him, he offered to get me something - could he make something special? What a nice young man!!
I would recommend the Hilton team to anyone. -
Quality of service
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Shelly Sent on 10/04/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This staff is over the TOP, they met every need. The food was FABULOUS, we had breakfast, lunch and dinner we were there for a four day meeting and every attendee had a good experience, we had 800 women from all over the US, we would highly recommend this hotel for your next meeting, or banquet. We can't say enough about the STAFF!This staff is over the TOP, they met every need. The food was FABULOUS, we had breakfast, lunch and dinner we were there for a four day meeting and every attendee had a good experience, we had 800 women from all over the US, we would highly recommend this hotel for your next meeting, or banquet. We can't say enough about the STAFF! -
Quality of service
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Lydia Sent on 02/12/20144.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
They were great! We changed my mind and almost the ENTIRE menu at the tasting and they went with it. More than that, the chef came out, ask and listened to our requests, and came up with a fantastic alternative. The guests were raving about the food - which doesn't always happen at receptions hosted at hotels.
We worked with Claudia and she was also great. Responsive. Willing to work with our needs and budget. Professional. The room is beautiful on its own...add some uplighting, flowers or table decor and it's warm and elegant. We were very pleased!They were great! We changed my mind and almost the ENTIRE menu at the tasting and they went with it. More than that, the chef came out, ask and listened to our requests, and came up with a fantastic alternative. The guests were raving about the food - which doesn't always happen at receptions hosted at hotels.
We worked with Claudia and she was also great. Responsive. Willing to work with our needs and budget. Professional. The room is beautiful on its own...add some uplighting, flowers or table decor and it's warm and elegant. We were very pleased! -
Quality of service
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