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Genesis Diamonds Reviews

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Reviews

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  • Quality of service
    4.6 out of 5 rating
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    4.7 out of 5 rating
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Awards

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  • Leah
    Leah Sent on 04/11/2026
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    Love Genesis!!

    If you are looking for the best engagement rings in Cincinnati, this is the place to go.

    We worked closely with Devir and Shachar, and they were both outstanding. Their knowledge of natural diamonds, lab-grown diamonds, diamond education, and custom engagement rings is unmatched. They took the time to explain everything clearly - from the 4Cs to things you won’t learn online - making sure we felt confident every step of the way.

    What really stood out was their honesty and transparency. Unlike other jewelry stores, Genesis Diamonds focuses on helping you find the perfect diamond ring for your budget, not just making a sale. Their selection of designer engagement rings, wedding bands, and loose diamonds in Cincinnati is incredible, and the quality is truly top-tier.

    We ended up designing a custom engagement ring, and the process was seamless and exciting. The craftsmanship and attention to detail exceeded all expectations - it turned out even better than we imagined!

    If you are searching for:

    Engagement rings Cincinnati
    Best jewelers in Cincinnati
    Custom diamond rings
    Wedding bands Cincinnati
    Lab-grown or natural diamonds
    A trusted, honest jewelry store

    Genesis Diamonds should be your first stop.

    We couldn’t be happier with our experience and will absolutely be coming back for our wedding bands and future jewelry. Highly, highly recommend!
  • Chris
    Chris Sent on 04/08/2026
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    Great Service!

    Thank Devir and the team in Genesis Diamonds!
    Very helpful and informative. Fair pricing.
  • Chris
    Chris Sent on 03/24/2026
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    Delivered flawlessly!

    I couldn't be happier with the service and diamond expertise shown by Renee. I explained the type of diamond and setting I was looking for, and she delivered flawlessly. While I was deciding between two rings, a new one came in — and Renee immediately knew it was the one. She was absolutely right. When I saw it in person, it was perfect. The quality and clarity of the diamond are outstanding!

    Thank you so much, Renee, for helping me find the perfect ring. Rachel also wants to thank you and let you know how thrilled she is with her ring.
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    Are you interested?

  • Lucas
    Lucas Sent on 03/22/2026
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    Great selection

    Devir was wonderful to work with. He made the whole experience easy, enjoyable, and memorable with his professionalism, kindness, and attention to detail. I truly had an amazing time and would highly recommend him to anyone!
  • Christy
    Christy Sent on 03/21/2026
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    Fantastic!

    Working with Devir was such a wonderful experience. He was patient, kind, professional, and made us feel comfortable and confident every step of the way. He really listened to what we wanted and went above and beyond to make sure everything was perfect. We’re so grateful and would highly recommend him to anyone looking for exceptional service and a truly personal touch.
  • Amy
    Amy Sent on 03/19/2026
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    Absolutely blown away!

    I cannot say enough amazing things about my experience with Genesis Diamonds in Cincinnati! From the moment I walked in, I was greeted with exceptional customer service, professionalism, and genuine care. If you are searching for the best place to buy an engagement ring, wedding band, or fine jewelry in Cincinnati, Genesis Diamonds is hands down the top choice.

    Their selection of engagement rings is absolutely stunning, with a wide variety of high-quality diamonds, custom designs, and settings to fit every style and budget. The staff is incredibly knowledgeable about diamonds, including the 4 Cs (cut, color, clarity, and carat), and they took the time to educate me so I could make the best decision with confidence. I never felt pressured-just supported throughout the entire process.

    A special shoutout to Shachar, who was absolutely amazing to work with! Shachar went above and beyond to make the experience personal, stress-free, and even fun. Their expertise, patience, and attention to detail truly stood out. They listened carefully to what I wanted, offered thoughtful recommendations, and made sure every detail was perfect. If you visit Genesis Diamonds Cincinnati, I highly recommend asking for Shachar-you’ll be in great hands!

    What really sets Genesis Diamonds apart is their commitment to transparency and value. Their direct diamond importing model means you get better quality diamonds at competitive prices compared to traditional jewelry stores. If you’re looking for the best diamond deals in Cincinnati, this is the place to go.

    The custom engagement ring process was seamless and exciting. They worked closely with me to design a one-of-a-kind ring that exceeded all expectations. The craftsmanship is flawless, and the final product was beyond beautiful. My fiancé(e) was absolutely blown away!

    Additionally, their lifetime warranty, free maintenance, and ongoing customer care make them stand out among other Cincinnati jewelers. Whether you need ring resizing, cleaning, or future upgrades, Genesis Diamonds truly builds long-term relationships with their clients.

    If you’re searching for “best engagement rings Cincinnati,” “top diamond store near me,” or “custom wedding rings Cincinnati,” look no further than Genesis Diamonds. This is the ultimate destination for quality, value, and an unforgettable jewelry buying experience.

    Highly recommend Genesis Diamonds Cincinnati for anyone looking for exceptional diamonds, expert guidance, and outstanding service. I will definitely be a lifelong customer!
  • Julie
    Julie Sent on 03/10/2026
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    Extremely professional!

    We had an incredible experience at Genesis Diamonds Cincinnati while shopping for our engagement ring. Devir was extremely professional, knowledgeable, and patient throughout the entire process. He educated us on natural diamonds, lab-grown diamonds, diamond cut and clarity, and helped us design a beautiful custom engagement ring within our budget!

    If you’re looking for the best engagement rings in Cincinnati, wedding bands, or a trusted Cincinnati jeweler for custom jewelry, Genesis Diamonds Cincinnati is the place to go!! The service, selection, and overall luxury experience were outstanding!!
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    Jenna Sent on 03/05/2026
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    Amazing Staff!

    Shachar made our engagement ring shopping experience so easy and enjoyable from the moment we walked in. Everyone was really friendly and the atmosphere at the store is really one of a kind! Highly recommend them if you’re looking for engagement rings in Cincinnati!
  • Stacey
    Stacey Sent on 03/03/2026
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    One-of-a-kind!

    Our experience at Genesis Diamonds Cincinnati was truly memorable. Shachar made us feel valued and never pressured.

    Genesis helped us create a one-of-a-kind engagement ring that exceeded all expectations. If you want a luxury, personalized engagement ring experience in Cincinnati, Genesis Diamonds is the place to go.
  • Kim
    Kim Sent on 03/02/2026
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    Service was exceptional from start to finish!

    We purchased both our engagement ring and wedding bands at Genesis Diamonds Cincinnati, and the service was exceptional from start to finish.

    Devir helped us match the perfect wedding band to the engagement ring, and Shachar made the entire experience smooth and professional. Highly recommend them for any bridal jewelry in Cincinnati.
  • Casey
    Casey Sent on 03/02/2026
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    Extremely professional and patient

    We had the most incredible experience at Genesis Diamonds Cincinnati! From the moment we walked in, Devir and Shachar made us feel completely comfortable and educated us on everything from natural diamonds to lab-grown options.

    We were shopping for an engagement ring in Cincinnati and wanted something custom and unique. Devir took the time to explain diamond quality, pricing, and helped us design the perfect ring within our budget. Shachar was extremely professional and patient throughout the entire process.

    If you're looking for the best engagement rings in Cincinnati and a truly personalized experience, Genesis Diamonds is the place to go. We couldn’t be happier!
  • Kyle
    Kyle Sent on 02/26/2026
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    We enjoyed working with Genesis in Cincinnati

    I was visiting Cincinnati in January 2026 when my now wife said she had been to Genesis Diamonds, liked them, and wanted to take me there so we could look at engagement rings together. I was wary of going to a jewelry store away from my hometown and where I knew no one who worked there. Despite this, please take away from this review that buying the engagement ring there was a great experience!

    I worked with Devir and Shachar.

    Shachar coordinated with me when I was living eight hours away from their store by sending band and diamond pictures to me, informing me of what my future fiancé liked on a follow-up visit there without me, and updating me on the custom design’s progress.

    Devir also stayed in touch with me while I was not in Memphis also. When I was in Cincinnati, he was very educational the day I came to pay my deposit. He presented three marquise-cut diamonds (including the one I wanted to buy) and asked me which one I thought was the best value. I picked the “correct” one which was not the one I was going to buy and was more expensive. I decided to stay with the one I knew my then future fiancé already approved (thanks to Shachar and Devir telling me!). He did not try to upsell me at all, which I appreciated greatly.

    The day I picked up the ring was hassle-free. There were a few documents to sign, appraisals and authentications generate/organize, and final payment to be made. I did not finance the ring, so that may have eased the paperwork.

    Shachar recommended a reasonable, well-rated jewelry insurance company that day as well. I was able to get all information filled out for the insurance on my phone while she processed everything else.

    We enjoyed working with Genesis so much we eventually bought my wife’s wedding band from the Nashville branch after we moved closer to that city.
  • Jim
    Jim Sent on 02/26/2026
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    My local jeweler in Cinci !

    I don’t usually write reviews, but Genesis Diamonds in Cincinnati truly deserves it.

    From the moment I walked in, my wife and I felt welcomed and taken seriously. I was looking to source a specific Rolex watch, and instead of giving me generic answers or pushing something “close enough,” the team and Devir actually listened. They took the time to understand exactly what I wanted, kept me updated throughout the process, and delivered exactly what they promised.

    The transparency, communication, and professionalism were on another level.

    At the same time, we were also shopping for jewelry for my wife. The staff was incredibly patient, knowledgeable, and never pushy. They helped us compare options, explained everything clearly, and made sure we felt 100% confident in our decision. My wife absolutely loves her pieces and that’s what matters most.
  • Sarah
    Sarah Sent on 05/01/2022
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    Easy to work with

    Never pushy. Easy to work with. Great selection for all occasions
  • Lauren
    Lauren Sent on 11/06/2020
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    Tara is the best!

    I cannot tell you how amazing our experience was with Tara. I showed her this custom ring I had found somewhere on the internet and told her I wanted something similar. The FIRST ring she picked out was it. She nailed it!! I am so in love with this ring it was exactly what I wanted and what I explained to her. Tara was so patient with me and I really felt like she actually cared and was so enthusiastic. It made the entire experience for my fiancé and I so amazing. She has even taken the time to personally follow up with me to make sure the fit is perfect and I am more than happy with it.
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    Stacey Sent on 11/16/2019
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    Couldn’t be happier

    I’ve had nothing but positive experiences with genesis. My fiancé also has had nothing but positive from them. They are so helpful and responsive anytime you go in to get help. I had a diamond that was lose and they were so quick to help me and get it back quickly. Very professional, helpful and kind people who work here . Makes it so easy to get what you need done.
  • Jackie
    Jackie Sent on 03/01/2019
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    Engagement ring

    My fiancee and I both have baby faces despite being in our mid-20s. We went to 5 different jewelry stores in one day when we went ring shopping and no one took us seriously, and a few were even insulting. I suggested that we make one last stop at Genesis. We are both so glad that I did! Everything was excellent from the moment we walked in the door. They weren't pushy, they treated us with respect, had an excellent selection, and overall turned a really frustrating experience into a great one. I can't say enough nice things about them. They have my business for life! My only suggestion is, maybe a few less radio commercials please?
  • Amanda
    Amanda Sent on 12/07/2016
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    I absolutely love my one of a kind engagement and wedding band rings!!! Gorgeous. Highly recommend. Quality is amazing. Warranty is spot on. Excellent customer service!!!
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    Emily Sent on 12/22/2015
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    My fiancee purchased my engagement ring at Genesis Diamonds. I needed it sized, and they took the best care of us from the moment we stepped in. We went back to purchase my wedding band during a special sale event. Their quality and prices, matched by their amazing client services, can not be matched. I would recommend them to anyone I know (and don't)!
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    Allie Sent on 12/02/2015
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    My fiance, with the help of my best friend, picked out my dream ring at Genesis. It is beautiful and I was so happy with how well he did. My fiance said the sales associate asked to see a picture of me so she could determine my ring size... and she hit it dead on. Not sure how someone is able to do that but she did and it fits/looks gorgeous! My fiance also knew I wanted a rose gold band, which Genesis made happen!
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    Mike Sent on 08/03/2023
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    Incredible Customer Service

    I decided to surprise my girlfriend with an engagement ring that i picked out on my own. It was a special order from one of their vendors which typically has a no return policy .
    I totally missed the mark on what i thought my GF liked , and was so upset thinking i was going to be stuck with a ring that she didn't love .
    After talking with Robert , he put me at ease telling me that he would do anything possible to make her happy , and that's exactly what he did .
    We looked at every ring in the cases , and came up with another design that a vendor made , and she absolutely loves .
    In my opinion , there is no other place to even consider buying from !!
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    Russ Sent on 10/07/2025
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    No returns

    I bought a pair of earrings then I tried to return them and they said they were a final sale, but when I purchased them, no one told that I couldn’t return them??
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    Clifford Sent on 12/18/2025
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    Buyer Beware

    Do your research you can’t not trust the Cincinnati store they have refused our warranty but wrote for the insurance company that we were still under warranty and they would repair our rings but they wouldn’t. We are now probably facing Court because of their lack of service the first time the rings were taken back so long story short I took the ring with my better half to the store to be repaired because the prong was scratching her diamonds still in it they noticed a diamond accent diamond missing on one of our bands so they kept both rings and said they would fix them. We picked up the rings a week later the the main diamond in her engagement ring still was not fixed, and she tried to tell them and they would not keep it. Then she even said to them I’m gonna lose my stone and sure enough she lost the stone. Our homeowners was activated. That’s why they sell it immediately. They wanted another sale then David their manager, called our phone was harassing and threatening toward my better half and we left several messages for the owner. Yes, his phone number is available. Google his name(Boaz) He will not return our call. I was told to go ahead and get an attorney by David who thinks he’s the highest there is at this company. We spent a total of $$13,500 roughly. We had our rings checked, inspected whatever cleaned looked at on several occasions I know for a fact, they didn’t fix the diamond or the prongs upon dropping it off that day because when she noticed the main diamond missing the insurance representative came to our homeand her noticed that the accent band wasn’t fixed either and they were the ones that found that little accent diamond missing and they didn’t fix that ring or the main ring. All I know they didn’t repair them and now we’re eating the cost and we have to find somebody else to service our Jewelery because David refuses to service us! so goodbye to the lifetime warranty buyer beware do your research high priced overpriced junk.
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    Ashley Sent on 06/05/2020
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    One month of quarantine wear

    ONE MONTH OF QUARATINE WEAR CHANGING DIAPERS ON MY 6 MONTH OLD CHILD. That's what I got out of our $4000 purchase. My fiancé and I went in to tell staff about their obviously faulty jewelry and we got Robert, a salesmen, tell me I'm a liar and that there is nothing he can do for us. When we said we'd like to return our wedding bands that have never been taken out of the bag since they are forcing us to pay off a diamond that was poorly set and exists no longer for the next 5 years, he laughed in our face and told us to get out of the store. SPEND YOUR HARD EARNED MONEY ELSEWHERE. It's not worth them stealing your happiness. You should all be ashamed of yourselves.
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