Weddings

First Student Reviews

First Student View more information

7 Reviews

Rated
4.4
out of 5.0
Recommended by 89% of couples
  • Quality of service
    Rating 4.3 out of 5
  • Average response time
    Rating 4.3 out of 5
  • Professionalism
    Rating 4.6 out of 5
  • Value
    Rating 4.6 out of 5
  • Flexibility
    Rating 4.4 out of 5

Awards

  • 7
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  • Kelly
    Kelly Married on 07/20/2019
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5

    Wedding Transportation by School Bus!

    First Student provided us a school bus for our recent wedding. It brought our guests from a nearby hotel to our wedding venue and stayed at the venue through the entire wedding bringing any guest back to the hotel when they wanted and taking one last trip at the end of the night to bring everything back to the hotel. The bus driver was very accommodating and patient. I was able to make changes to our reservation just days before the event. Everyone thought it was so fun riding in a school bus and it was nice to be able to provide transportation to all of our guests!
  • S
    Silvia Married on 06/03/2018
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    First Student provided us with their services for our wedding day near Salem, NH. It was an affordable option for us to transport our guests from the hotel to the venue and back. Their customer service is also very quick and helpful. The driver arrived right on time and stayed on site all night for any quests wishing to go back to the hotel early, and then made a couple of trips again at the end of the night. Everything was very organized and professional. I highly recommend using a school bus for your wedding day or large event due to the price and large size of a school bus.
  • Missys984
    Melissa Married on 10/01/2015
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    We wanted to make sure our guests got to and from our venue without having to drive. From what we heard they were on time and got all the guests there safely and before the ceremony. At the end of the night one of the drivers came up to my husband and I and told us to make sure we were the last ones to get on the bus. We did and got home safely. They were very professional and responded to my emails and questions fairly quickly. My husband gave them our credit card and they charged it 5 days before, like agreed upon. Our guests had a blast reliving their childhood on a school bus. It was the cheapest we could find and it was well worth it. People didn't notice the difference or how nice the bus was as long as they got home. We got 2 buses because we had over 80 people staying at the hotel. I'm glad we did because the bus didn't have to take 2 trips which would have made people have to wait.
  • K
    Kim Married on 05/03/2013
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    We hired this service to takes guests for the hotel to our venue. Very professional, fun bus driver! She was on time and available all night. Guests said she was loads of fun. Definitely recommend if you don't want to spend your whole budget on limo service. This is definitely the next best thing!!
  • S
    Sarah Married on 11/17/2012
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    We utilized First Student Bus Company, Salem, NH office for transportation of our guests from the hotel to the venue. First Student Bus Company was incredibly accommodating to our needs and desires. As quoted, they provided safe and efficient transportation for our guests before and after our event. Provided in their services was an earlier pick up from the venue and a final run, at the end of the event. The bus driver was very accommodating concerning the time line of the final pick up and making sure all passengers were loaded before heading back to the hotel. No guest got left or stranded. The bus was clean and had plenty of room to transport all our guests. They did an exceptional job and are also very affordable.
  • Emily
    Emily Married on 05/26/2019
    Rating 4.4 out of 5
    • Quality of service
      Rating 4.0 out of 5
    • Responsiveness
      Rating 4.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 4.0 out of 5
    • Flexibility
      Rating 5.0 out of 5

    Easy option for school bus transportation

    Local bus company, easy to work with, very flexible with our schedule and the loops we wanted them to run. Appreciated being able to put down a deposit for 2 buses, but change to 1 at the last minute!
  • Rebecca
    Rebecca T. Married on 05/16/2020
    Rating 1.6 out of 5
    • Quality of service
      Rating 1.0 out of 5
    • Responsiveness
      Rating 1.0 out of 5
    • Professionalism
      Rating 2.0 out of 5
    • Value
      Rating 3.0 out of 5
    • Flexibility
      Rating 1.0 out of 5

    Bus was a No Show

    I hired First Student to take guests from the hotel to the venue and back. 20 minutes before the start time of the ceremony a guest called us to tell us the bus never showed up. We had all the guests drive their personal vehicles to the venue in order to make it on time. Our venue coordinator was able to get in touch with someone at the bus company via a personal cell number and the bus finally did show up to bring guests back to the hotel at the end of the night, and they agreed to also take guests up to the venue on Sunday morning to get their cars.
    I was provided with 2 emergency numbers for the day of, but neither went to a real person as the dispatch is closed on the weekends.

    I did call the company first thing Monday morning and they took full responsibility and profusely apologized. I was issued a full refund.