Eden Resort & Suites Reviews
124 Reviews
Rated
4.8
out of 5.0
Recommended by 96% of couples
Awards
1 User photo
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Featured
![Judy]()
Judy H. Married on 12/10/2021Gorgeous venue, attentive staff, a day to remember!
My husband and I had our Christmas-themed wedding at the Eden on December 10th of this past year, and I can’t sing the praises of the wedding coordinators, concierges, catering and janitorial staff enough. From start to finish we felt genuinely cared for by everyone in the resort...and I know how often they host weddings, but each and every person on the Eden team accommodated us in such a joyful way; as if we were the only wedding in the building. And it felt like they were sincerely happy for us. Which made the day feel really, really special.
Madeline and Felicia, our wedding/day-of coordinators, attended to every last detail of the day, making sure that absolutely nothing was missed. They were present, intentional, flexible, and at times even borderline protective of me and my family. And that’s anything a bride could ever ask for. I couldn’t be more grateful.
As far as the planning process goes: as a project manager, I very much appreciated the explicit, direct nature of their policies and procedures. After offering me several tours of the venue (MOB was from out of town and MOG wanted to see it on separate occasions) and answering all of my many many questions via phone and email, we had several formal meetings to comb through all the details and make sure we were on the same page. Maddie was able to help me delegate and manage my expectations, especially when it came to who was responsible for what, and even then bent over backwards to help me and my bridal party with day-of tasks.
Thanks again to everyone on The Eden Resort & Suites staff. You were such a crucial part of our big day and we appreciate your hard work! -
H Married on 01/25/2020
Best. Venue. Ever.
I never thought my wedding would be so beautiful and dreamy. I wish I could relive it all over again. Thanks to the talented staff at the Eden who made it all possible!!
Thanks to Allison, Merle, Tina, and Shelby for being so accommodating and a pleasure to work with!!! ❤️🥰
Allison is amazing in making sure all the details were in place and asked really great questions to help me make sure that the wedding had a realistic timeline. She did a great job making sure the centerpieces and other items were in place for the guests! It was so perfect!
Merle is fantastic in answering all of our questions and is super responsive to all our inquiries! She is also super organized and very detail-oriented. We had a incredible experience nailing down the wedding details with her!
Tina is an absolute pleasure to work with from setting our wedding date and guiding us through the next steps! This wedding would not have been possible without her.
Shelby is a wonderful wedding coordinator who helped us figure out the details and assisted with our taste testing. It’s unfortunate she’s no longer with the Eden, but everyone on the team are just as wonderful and I am super grateful!
The Courtyard is such a beautiful venue and I thought it was too good to be true. The first time we visited we immediately fell in love! Also can’t ignore the fact that they had wonderful wedding packages and our guests loved the food, the setup, and the location!
Shoutout to Tammy, Amanda, Tiffany, Selena, Lauren, and Eric for serving us on multiple occasions during taste test, rehearsal dinner, wedding reception, and the most famous Eden Champagne Brunch!!! Such a beautiful Eden Resort experience! Also loved having so much fun on the dance floor with Tiffany, Selena, and Lauren!!! Tammy (catering manager) checked in with me if I was okay because our groomsmen dragged them, but I loved having them there! Made me feel like Eden values their employees. Tiffany showed so much potential on her first day at the Eden and I hope she continues to touch more lives!
Also Annitria was very memorable and friendly and loved her patience during the check-in process.
We had some slight bumps over some of the custom items on our agreement, but the Eden handled them well and they were very patient in ironing out the details with us.
Overall, I would definitely recommend Eden Resort — The Courtyard for your next wedding venue! Amazing people, premium service, and Grade A location! -
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![Phuong]()
Phuong T. Married on 09/28/2019Highly recommended for your wedding day
If you're reading this, you're probably researching a venue for your special day. If you scroll down and read all of the 5 star reviews, you can probably be confident that you'll have a great experience with the Eden Resort. My review will add one more to their stellar reputation.
What more can I say that hasn't been said already from the other reviews. When my wife and I were searching for a venue, we were limited since not many can hold 250+ in the Lancaster, PA area. The Eden was on the short list but we are glad we went with the Courtyard in the Eden. It's a great indoor setting for the reception.
We decided to go with the buffet option for a more simplified process so that we wouldn't have to organize and keep track of table and food choices. We received many positive comments from our guests that the food was amazing. Many went back a 2nd or 3rd time. People loved the prime rib, which is what they're known for.
In addition to the great venue and food, many people commented how wonderful the service was. All of the waiters and servers did a great job in keeping the tables and food lines moving, clearing off the tables, etc.
About the only thing I would change in the process is asking for an upgraded room. They do provide you with a free suite but it's quite small. If you want to have a bit more room and natural light for your photographer, it might be worth upgrading.
Leading up to the wedding day, Shelby was amazing. Responsive and helpful in all the various questions that we head and also helpful in working with us and the vendors leading up to the wedding day. There is a lot going on during those days leading up to your wedding and it can be very stressful. Shelby and her team made the process very smooth and relieved some of the stress and anxiety that can occur during the process. -
![kelli]()
Kelli Married on 06/24/2016I loved our wedding at Eden Resorts! The staff were all friendly and accommodating, and our wedding was beautiful, we chose the Crystal Ballroom for our reception and it looked like a dream! It happened to rain right at the time our ceremony was to start, so we waited 30 minutes while the rain stopped and the staff went to work changing out all the chairs from the Garden Terrace so our guests had dry seats for our ceremony. Everything went on without a hitch and was perfect! -
![Linda]()
Linda Married on 06/10/2016Chris Becker handled our wedding. It was in the Courtyard. It was the best day of my life and the venue could not have been better. It was absolutely beautiful. Everyone loved the food and atmosphere. Chris handled the whole evening and made sure everything was perfect for us. Everything went smoothly, from the set-up, the service, the dinner, drinks and dancing. I would recommend this venue very very highly. -
User2618932 2+ years agoI can't even begin to explain how incredibly perfect my wedding day was. Kris Becker is equivalent to superwoman throughout this whole process. Not only was she extremely responsive and diligent, but she made very great recommendations for reasonably piced cakes (that were super delicious and totally affordable!!) on my actual wedding day, Kris went above and beyond to make me feel comfortable, relaxed and informed as to what was going on. Unfortunately, it was rainy on my wedding day and we couldn't have the ceremony outside but Kris pulled some strings and helped make our now inside ceremony look amazing and beautiful! Throughout the entire day she was easy to contact and always ready to help! I couldn't have asked for a more professional staff and the entire day went so smoothly. Kris really helped out during the ceremony with getting everyone lined up and letting us know when to walk down the isle, it was super helpful!! But after the ceremony, the banquet staff took over and they were very attentive towarss our needs-always asking if we needed more food or drinks and being extremely polite and friendly! You would be a crazy to nit have your wedding at Eden resort. It is too amazing to pass up and I have nothing but the mkst amazing memories from my wedding day. Thank you Eden for everything!! -
![Weaden72]()
Denise Married on 12/26/2015Kris Becker was great to work with. She answered all of my emails in a timely manner. She met with me when my crazy schedule allowed. She helped us make great decisions and put us at ease with their terrific staff. They made accommodations for my handicap family members. We had scooters dropped off there and special provisions were made to have plated meals for them during our buffet style meal. When I say that they are accomadting, that is a understatement. They were absolutely wonderful. If it weren't for Kris, I could have easily become a bridzilla. LOL. The venue was beautiful, the food and the service was incredible. I would highly recommend The Eden Resort!
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User2515658 2+ years agoI would recommend the Eden Resort to anyone wanting to get married. The Eden has the feel and service of a 4 star hotel with the cost of a 2 star. The staff was nothing short of amazing. Throughout the entire planning phase my coordinator Tina was only an email away. She was so prompt, thorough, and easy going despite my million questions. Then I had the joy of meeting Kris who was there whenever I needed her leading up to the big day. She really went out of the way to make my wedding day as stress free as possible. The rest of the staff was so helpful as well. Everyone from the sales staff, to the front desk, the banquet servers, and the house keeping staff were friendly, courteous, and always willing to help and make our stay pleasant. Stress free is exactly how I would describe my experience with Eden Resort. They were so incredibly wonderful and I wish I could do it all again. We plan to go back every year to celebrate our anniversary!
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User2466449 2+ years agoWe had our ceremony and reception at the Eden. It was an amazing day! Everyone we worked with was very professional from the event planners to the servers. The day was truly magical and it wouldn't have been that way if it wasn't for all of the staff and Kris who made it that way. I highly recommend the Eden!
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User2390468 2+ years agoKris Becker sought to our needs, and they were both careful about the details. For example, Merle and Kris repeatedly coordinated with the Chef to look up ingredients for the menu items to stick to our strict vegetarian dietary restrictions. We went to two different tastings: at the first, we mentioned that the food needed to be a bit spicier as well as other small notes. On the next tasting, Kris coordinated with the Chef to ensure that every last detail of ours was taken care of, and the end result was that our guests absolutely loved the food. In addition to the food quality and our dietary restrictions, we decided to make a last-minute change to the menu about a week prior to the event. Eden also made sure to accommodate another last-minute request for a cloth backdrop for our photographer.
We did want to point out a couple small issues that came up for us, as it might help other couples:
- Eden doesn't have a great deal of parking for larger events, and the lots can get full quite easily. We found that some of our guests had to park across the street.
- Eden's sound system was good for our needs: background music and some speeches. But it would not suffice for a full-fledged DJ setup, which would require a subwoofer. Likewise, we had some problems with one of the mics cutting in and out, and so mics and batteries should be tested beforehand.
Small issues aside, we recommend Eden wholeheartedly. They went out of their way to make the planning process easy, comfortable, and professional; the quality of the food and atmosphere is well worth the price; and the event space is simultaneously sophisticated and fun. -
User2264019 2+ years agoWe had outstanding service and we were treated like royalty from the moment we booked our small wedding reception. No problem with a couple of very late responses who were attending, gluten free and vegetarian meals for our guests who required them and the staff was exceptional. Kris Becker coordinated the day which was seamless and Angie Lentz took care of the wedding party--she even repaired a button on my wedding dress! The food was excellent, accommodations were wonderful and i would recommend you stay for brunch if you have a wedding on Saturday.
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User2254060 2+ years agoAwesome service, great people, beatiful room!!! You get a lot for what you pay for and it is very accommodating to wedding guests.
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