Delta Hotels Virginia Beach Waterfront Suites Reviews
Delta Hotels Virginia Beach Waterfront Suites
Virginia Beach, VAReviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
Awards
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Featured
Mary Sent on 08/06/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Dream Wedding, Thanks to Dawn!
We can't say enough about how incredible Dawn, our wedding liaison at The Delta Hotel, was! From the very beginning, she made the entire planning process smooth, organized, and enjoyable. Dawn was always calm, kind, and attentive — the kind of person every couple hopes to have by their side on such a big day.
She stayed on top of every detail, coordinated effortlessly with our vendors, and made sure everything flowed perfectly on the wedding day. Her communication was clear and timely, and she genuinely cared about making our vision come to life.
Thanks to Dawn, our wedding at The Delta was not only beautiful, but stress-free and unforgettable. We are so grateful for her professionalism, support, and warmth. She truly went above and beyond — a total rockstar!Delta Hotels Virginia Beach Waterfront Suites's reply:
Mary & Eddie,
Thank you so much for your kind review—we’re truly honored to have been part of your special day! It means the world to us to hear that everything went smoothly and that your celebration was just as you imagined.
It was a joy working with you both, and we’re so glad we could help bring your vision to life. Wishing you a lifetime of love, laughter, and beautiful memories together.
Please don’t be strangers—we know you won't be, we love seeing you both!
Dawn -
Quality of service
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Wendy Sent on 10/13/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding at the Delta!
Our wedding on September 19th was amazing. The Delta staff, from the Event Coordinator Dawn, to the wait staff at Tides during our reception were all amazing. We had a last minute issue arise, and Dawn stepped in and helped. I love this hotel and planning my wedding was easy and affordable. All the guests enjoyed their ocean view rooms and the amenities as well as local restaurants within walking distance. I highly recommend the Delta!Delta Hotels Virginia Beach Waterfront Suites's reply:
Thank you so much for your kind words! It was such a joy working with you and being part of your beautiful celebration here at Delta Hotels Virginia Beach Bayfront Suites. Wishing you both a lifetime of love and happiness! 💍✨
-Dawn
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Quality of service
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Vanessa Sent on 07/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extraordinary Wedding!
We received so much for the price. The food was the best meal we have ever had at any wedding (people are still talking about the food). We couldn't have done it without Dawn, she's amazing! We planned the wedding over emails from Texas. Everything flowed smoothly, even with not knowing how the weather was going to turn out. They were flexible with us, and we never felt rushed which makes all the difference on your special day!-
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+6 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
Vanessa & Kris,
You both were such a JOY to work with, and your wedding was beautiful - a perfect day on the beach!
Wishing you both so much happiness!
-Dawn -
Quality of service
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Christina Sent on 04/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
March 2025 Wedding
Dawn and everyone along the way were great to work with. Dawn offered flexibility and listened to all our ideas, thoughts and questions. She always responded with in 24 hours of emails or phone calls. She really responded just with in a couple of hours. She provided solutions and suggestions if we did not know the answer to questions.
Overall, It was amazing and everyone loved the food for the wedding, even more than the food at the rehearsal dinner(The Tides restaurant on premises, which the food was great too!). Guests stated the staff was polite and accommodating. As far as I know, there were no allergic reactions to anything, as we had a quite a few food allergies..-
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+2 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
Christina & Forrest,
Thank you for your kind words! Our entire team at the Delta is dedicated to creating seamless and memorable wedding experiences, and we're so pleased to hear that you enjoyed your day at the Delta. We hope to have the pleasure of working with you again for future celebrations!
Dawn
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Quality of service
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Kellie Sent on 07/13/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delta Hotel for our wedding
We fell in love with the delta when we took a tour for a potential wedding venue. It was so beautiful and the access to the beach was a major plus. They had everything so the wedding could all be in one place from the ceremony to reception, food, and a place for guests to stay. We wanted a beach wedding and the Delta staff were so accommodating and made our vision come to life. The suites we stayed in were so nice and had so much space for the groomsmen got ready in. The bridesmaids got ready in the whitehurst suite and it had so much natural light for photos. Everything from the wedding to the reception went on with easy and the staff was very helpful during the whole day. Our wedding was so amazing and we cannot thank the Delta and the coordinator, Nicki, enough! -
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Amanda Sent on 07/03/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Venue!
Having our wedding at the Delta Marriott on Shore Drive made all of our wedding dreams and wishes come true. From the gorgeous set up on the beach, to the beautiful ballroom, to the sunset photos taken by our family and friends I would highly recommend this venue to all engaged couples. Nicki, our hotel coordinator, was a huge help during the planning process and the entree sampling was a lot of fun! We can’t thank Nicki enough for making our wedding day so special and run so smoothly. Also, the food is incredible! I love everything about the Delta!!! :)-
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+5 photos
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Quality of service
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Stephanie Sent on 04/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We Loved the Delta
We got married at the Delta and couldn’t have asked for more! It was a beautiful venue and the staff was absolutely amazing. Nicki was the wedding coordinator at the Hotel and went above and beyond the call of duty for us endless amounts of time. I was constantly emailing her and texting her and she was also so calm and put out any fires I had. It was so nice to have the wedding the dinner and dancing all in a hotel where guests could stay. I would recommend the Delta to anyone! Also beach pictures at sunset are so beautiful!Delta Hotels Virginia Beach Waterfront Suites's reply:
Hi Steph!
You and Brendan were so sweet and fun to work with. I know you both took so much time planning the little details (while being long distance!) and it definitely showed. From the National Park theme to the cookie table and every little detail between, it was amazing!
I would plan your wedding time and time again - I felt like a guest!
Wishing you two a lifetime of happiness!
xoxo,
Nicki -
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Christopher Sent on 11/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
great venue, location and staff
If you are looking for a Waterfront place to host your Virginia Beach wedding, you found it! I am a professional DJ and I work a few wedding events here every year and already have some lined up for next year. Before this year is over, I wanted to take the time and share with all review readers how grateful I am for the opportunity to be able to collaborate with such a great venue and the talented team that makes magic happen every time I am there. A special shout out to Dawn who I worked closely with to execute the weddings, she was able to answer all my questions. They communicate well with vendors, everything is always clean and looks amazing, and the layout options are awesome. They surely go above and beyond for their clients to have the best time ever. Go see for yourself, book your event here!
Chris “DJ Karizma” August | DJ Karizma Entertainment LLC | www.karizma.bz
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+2 photos
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Quality of service
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Sarah Sent on 10/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything We Dreamed Of!
A beautiful, perfect experience! We had THE BEST day, and it's all thanks to Delta and their incredible team. From start to finish, Dawn communicated thoroughly, and her response time was fast. She helped from start to finish and left no question unanswered. She helped guide us with costs, hotel block arrangements, seating arrangements, our tasting, and everything in between. The hotel staff was wonderful, they greeted us all weekend with smiles on their faces, and made sure had everything we needed. We HIGHLY recommend Delta Bayfront Suites for your wedding. The location, the venue, the setting, you can't go wrong! We woke up the next morning ( in our BEAUTIFUL suite) and both said " LET'S DO IT AGAIN NEXT WEEKEND" ! Thank you Dawn & team!Delta Hotels Virginia Beach Waterfront Suites's reply:
Sarah,
You were so fun to work with and I agree let's do it again EVERY weekend! Please be sure to stop in for free hugs whenever you are in town!
Dawn
XOX -
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Kari Sent on 06/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue and Amazing Staff!
From the second we visited the Delta, we knew that this was the perfect venue for our wedding. I had wanted a beach wedding and the bay was the perfect setting. The deck overlooking the beach facing the sunset is beautiful. Dawn was great from the start and incredibly responsive, answering any of our questions whenever they came up. She made our planning a breeze. The staff the day of was amazing. We had a few minor changes to the timeline during the reception and they handled it with no problem. Our bartender for the wedding was fantastic and all of our guests could not stop commenting on how awesome she was and they loved chatting with her!Delta Hotels Virginia Beach Waterfront Suites's reply:
Kari,
It was such a pleasure working with you on your special day and I am so thrilled to hear you and all of your guests had a great time! I will def pass on your wonderful comments about our amazing bartender!
Can't wait to see all the beautiful pictures!
Wishing you both, lots of love and laughter!
-Dawn -
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Liz W. Sent on 06/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stop Searching and Hire Delta Hotels by Marriott!! Beach Weddings Done Right!!
Man, when we started our wedding vendor search right before COVID hit in 2019, we had one thing on our mind; we wanted to be married on the beach! Do you know how hard it is to have a beach wedding in Virginia Beach, what with needing to have a permit to be married on a public beach, needing to come up with a separate back-up plan, in case of poor weather, and the separate fees you'd have to pay for chairs and arch rentals, not to mention figuring out parking for your guests?!? I was SO thankful that the Delta Hotels by Marriott was opening up four minutes from our home because they made planning a beach so effortless! Although their opening was delayed, and our original wedding date postponed, Dawn was my point-of-contact and a wealth of knowledge and information throughout our planning period! She gave me such confidence from the very beginning, starting with many e-mails answering my numerous questions (which spanned over the course of 2 1/2 years!). I don't know what I would have done without her!
At the Delta, you'll have Dawn, who'll literally be there every step of the way answering any possible questions you have, and believe me, there will be many! She'll even go out of her way to find out ingredients used in the different meal options, if you have someone highly allergic to many random ingredients, and she'll do it without ever seeming like it's too much (although I do apologize for the countless inquiries I had for her! haha). At the Delta, you'll have the best view of the beach whether you choose to get married in the sand or the Dune Deck, and their reception hall overlooking the bay is breathtaking! Did I mention the beautiful room you get to stay in on your wedding night?!? It literally feels like a condo! I highly recommend upgrading to the full view of the bay! It's outstandingly beautiful!
When my husband and I entered our hotel room for the night, we were greeted with a surprise gift from Dawn, that was oh-so-beautiful and appreciated! I feel like I have so much more I could say about the Delta and Dawn especially, but this is me trying to keep it brief! One last thing I need to mention though is the food is SO GOOD! You can't go wrong with any of the options! OH, also, the getting ready room, should you choose to use it, has makeup stations, couches, a balcony overlooking the bay, and SO MUCH space! I definitely recommend reserving the Whitehurst Suite for your girls to get ready in! PLEASE CHOOSE THE DELTA!! You will never regret it!-
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+5 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
Liz,
You were amazing to work with - you FINALLY got married!!!! I loved everything about your wedding, mostly your first dance and the video of you both dancing on the beach, SO beautiful!
Please be sure to stop in from time to time to say "Hello"!!
Much love to you both!
-Dawn -
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Shanna Sent on 02/23/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy Perfection!
The Delta Hotel was more than i imagined it would be. Working with Dawn was effortless! She made sure every detail was covered and personally watched over the details of the day! The venue was beautiful with views of the ocean that could not be beat! The staff that worked the party, from Kirsten the bartender, to Ron and Thomas who oversaw the banquets and details of the set up, clean up and food, they were all outstanding!! Details include a large bridal suite for the entire bridal party and friends and family to get ready and prepare for the special day. The wedding was beautiful and every moment was captured and will be remembered in such a special way due to the caring and helpful staff. The food was amazing and every guest ranted and raved over the delicious and generously portioned appetizers, salad, and plated dinner. I highly recommend this venue to anyone getting married. You will not be disappointed. Even after the venue, the hotel bar continued to serve our party well into the night and everyone was able to crash in one of the beautiful rooms at the hotel. Absolute perfection!Delta Hotels Virginia Beach Waterfront Suites's reply:
Shanna,
It was truly our pleasure being a part of Emily and Jacobs's special day! Everyone was so amazing to work with and we wish them nothing but the best on their new adventure!
Hope to see you in December for your 2022 holiday party! :)
-Dawn -
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Alexandra Sent on 11/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Mix of Indoor/Outdoor Space
The Delta Bayfront Suites was the perfect venue for our wedding reception! We had our ceremony at an Orthodox church, but were still able to enjoy the beach vibe with the private deck for cocktail hour and Chesapeake Bay view. All of our guests from out of town loved staying at the hotel for several days before the event; it was the perfect vacation spot with morning walks on the beach and afternoon relaxation on the deck! Working with the staff at this venue (especially Dawn) will make you feel like you are right at home planning and executing your special day; truly an exceptional experience.Delta Hotels Virginia Beach Waterfront Suites's reply:
Alexandra & Charles,
You were both were so amazing to work with, I am pleased to know that you both were so happy with your Delta event. I loved chatting with your Mom and hearing her wedding dress story, it was so sweet that you were able to incorporate that in your dress!!
-Dawn -
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Alexander Sent on 11/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Epic Wedding/Reception!
Absolutely, incredible place to get married and celebrate w/ your family & friends. Our beach ceremony overlooked the bay and was absolutely beautiful w/ the sunset. Our reception was shortly after in the sunset ball room which was exceptional. Every details was managed perfectly from the hotel staff and I want to give a huge shout out to Dawn Roberson as she was exceptional through out the entire process. We highly recommend booking your wedding/reception w/ Delta Marriott. They are exceptional and the hotel is absolutely gorgeous! We had such an epic wedding and want to say Thank You Kindly to Delta Marriott for all of the hospitality. Cheers!Delta Hotels Virginia Beach Waterfront Suites's reply:
You both are so sweet, I truly enjoyed working with you both. It was a beautiful wedding and I cannot wait to see the video and pictures!
All the best to you both!
Dawn -
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Tracy Sent on 11/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delta Virginia Beach Bayfront Suites
Dawn was amazing! After 3 rescheduled dates they were so accommodating! She was attentive and made sure our day was amazing. The Venue and staff was outstanding and took good care of us and our guests! We highly recommend them to anyone looking for a beautiful wedding venue! Thanks so much for everything!-
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+12 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
Tracy & Alex,
You both were so amazing considering all the date changes! The day was perfect and I couldn't be happier for the both of you!!
Loved working with you both!
Dawn -
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Emma Sent on 10/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Venue That Has it All
We loved getting married at Delta Bayfront Suites!!! Everything was in such perfect proximity and was well planned. I loved working with Dawn because she was so flexible...even when I wasn't! She is very experienced and gave me security during this confusing time! Not to mention she walked us through the venue while it was just bones and really encouraged us to see the potential! She worked very well with all of the obstacles that were present. She helped me create my vision for my dream wedding! Thank you so much.Delta Hotels Virginia Beach Waterfront Suites's reply:
Emma,
You and your Mom were a true JOY to work with. Your reception vision was so beautiful and I am so happy everyone was pleased!
It really was the BEST DAY EVER!
Dawn -
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Leigh Sent on 10/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delta Virginia Beach Bayfront Suites - PREFECT WEDDING VENUE!
From the moment we met Lisa Hemphill and soon thereafter were introducted to Dawn Roberson, we knew after touring the "under construction" venue this would be the PERFECT setting for our dream beach wedding. From the initial visit to the wedding day, there wasn't a question asked that wasn't given complete attention and a thorough reply. The team is so experienced and professional, anticipating every need and always making us feel like we were their only customer. When we needed help, they were there to offer suggestions. The flexibility shown at every turn, from the room set up, the day of schedule, food and beverage, working closely with vendors, linens/prop rentals, etc. they were always so welcoming which was very appreciated. They worked closely with the bride to deliver her "vision" while also helping to closely manage the budget. The food service was award-winning too! Serving a party of 175 a perfectly plated, spectacular meal was very impressive and our guests were as delighted as we were. The hotel offers beautiful guest suites and amenities and everyone really enjoyed their stay. Overall, Dawn and Delta VB Bayside Suites made our wedding magical and absolutely everything we could have wished for!Delta Hotels Virginia Beach Waterfront Suites's reply:
Leigh,
All of you were so amazing to work with! I am so happy that Emmas' vision came to life, the whole event was so beautifully done!
I truly enjoyed the process, please stop in from time to time to say hello!
Dawn
XOX -
Quality of service
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Heather Sent on 09/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food with an amazing view
We were very happy with choosing The Delta for our wedding. The entire hotel was very clean, we had amazing views for our ceremony, and the food and staff were excellent!Delta Hotels Virginia Beach Waterfront Suites's reply:
Heather,
Thanks so much for this great review; I will pass it on to our team!
Wishing you both a beautiful life filled with love and laughter!
-Dawn -
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Chad Sent on 09/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Breathtaking Bay Views!
Beautiful venue that has been recently updated. There are many different options depending on the size of your wedding. You can have an indoor ceremony or one outdoor on their private beach. We had our reception in the Sunset Room which holds up to 170 people and overlooks the bay. Huge suite for the bridal party to get ready in. Amazing food. The staff, especially Dawn Roberson, was incredibly helpful and very responsive to any questions or concerns we had. We highly recommend this venue!!!Delta Hotels Virginia Beach Waterfront Suites's reply:
Chad & Victoria,
You both were so amazing to work!
I am so happy to hear that you had a great day on the bay, I will share with our team!
#Kerfootonthebeach
-Dawn -
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Matthew Sent on 08/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Day and Exceptional Experience
Planning a wedding can be one of the most stressful times in your life and doing it during a pandemic makes it even more so. That's why it was so great to have someone like Dawn Roberson and her team at Delta Bayfront Suites in Virginia Beach to help us in planning and celebrating our big day. From the first consultation through the wedding day, Dawn was always willing to take the time to answer any questions we had and make suggestions to ensure we achieved our perfect day. Even when the weather didn't cooperate like we had hoped, it turned out to be a wonderful time. We received multiple compliments on how nice the ceremony and reception was and that's all due to the hotel's kitchen and wait staff. If you're looking to choose a venue that includes the ceremony and reception space, you cannot do better than Delta Bayfront Suites in Virginia Beach.Delta Hotels Virginia Beach Waterfront Suites's reply:
Mat & Jaime,
You both were a joy to work with. Thank you for the comments regarding our culinary team and staff, I will be sure to pass on the nice words!
Cheers to love, laughter, and happily ever after!
-Dawn -
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Lindsay Sent on 07/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless and effortless!
Dawn was hands down the best sales manager ! She ensured our event was cared for and that our family had the experience of a life time. So thankful I chose Delta by the Bay and Dawn’s team.Delta Hotels Virginia Beach Waterfront Suites's reply:
Lindsay,
It was truly my pleasure working with you and your family. Since the beginning coffee meeting with your parents, going through COVID and then date changes, I am so happy that you were pleased with everything!
Best to you both!
Dawn
XOX
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Jaclyn Sent on 06/26/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sherman Wedding
The Bayfront Suites is a beautiful venue for a wedding. My wife had always wanted a beach wedding and keeps describing our day as her dream wedding and that had so much to do with the gorgeous backdrop that we had. Everyone that helped with our day was so accommodating and understanding. They truly made our wedding unforgettable!Delta Hotels Virginia Beach Waterfront Suites's reply:
Jaclyn,
You both were so amazing to work with and I am so happy Serenas dream day happened and your day was unforgettable!!!
Dawn
XOX -
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Christian Sent on 06/21/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Wedding of our Dreams!
Dawn and the entire staff of the Delta were absolutely incredible while hosting our wedding on 11 June 2021. Everyone from Dawn, to the hotel staff, to the kitchen (incredible food for our wedding!!), to the wait staff and set up crew (our reception set up was beautiful), and anyone we have missed, were all inviting and accommodating to everyone attending! When our beach ceremony was looking like it was going to be rained out, we took a chance and went for it and the staff had no problem giving us everything we asked for. They even ensured that we (the bride and groom) were fed and kept our glasses full throughout our wedding day dispelling all the rumors we were warned of about not getting to eat, we were FULL!! It was everything we dreamed of and more and couldn't be more grateful!!-
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+18 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
You both are so sweet and I truly enjoyed working with you, it was so much fun getting to know you both!
Thank you for your kind words and all of the pictures, I am so happy you and your guests had such a great time!
Stop in from time to time to say hello!
Dawn
XOX -
Quality of service
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Shawn Sent on 06/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazingggggggg!
Delta superseded our expectations and ensured our day was PERFECT. We appreciate their flexibility, professionalism and follow through. Dawn and Jamar were simply AMAZING. I had zero wedding stress as a result, which is rare. The only thing I had to do was worry about the rain (as I attempted to have a beach ceremony) but Dawn made sure that the backup room was just as spectacular as the beach. I'm so grateful for the extra mile that Delta took to ensure our wedding was a DREAM COME TRUE. Thank you all.Delta Hotels Virginia Beach Waterfront Suites's reply:
Shawn & Derrick,
You both were so amazing to work with! I know it was stressful trying to plan a wedding after a pandemic and not really knowing what to expect. I am so happy we exceeded your expectations!
Dawn
XOX
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Tim L. Sent on 06/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super convenient for everyone
We loved that we were able to do everything on site.
We held our rehearsal dinner, ceremony and reception at the hotel. And our guests were able to stay book rooms for the wedding night or the whole weekendDelta Hotels Virginia Beach Waterfront Suites's reply:
Tim & Hannah,
You both were amazing to work with, so happy you had an amazing wedding with us!
I truly enjoyed working with you both!
Dawn
XOX -
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Chris Sent on 06/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue and staff - Everything we ever wanted!
We booked Delta when they were getting a complete renovation from the studs up! Our first tour was in hardhats, visualizing what it would look like. From where it was to where it ended is absolutely amazing. It's a BRAND NEW hotel! From day one, Dawn made planning very easy. She guided us through the middle of a pandemic, calmly managed our expectations and neurosis (for things out of our control as a result of the pandemic), and kept things moving. We were lucky to be able to hold our Wedding at Delta Hotel and everything went as smoothly as you could dream! We got married on the beach, then had a cocktail hour on the deck while we were getting photos done. The reception followed in one of the beautiful halls. Beautiful venue with awesome views, fantastic food, and amazing staff! We're going to miss talking to Dawn - planning the wedding details at Delta was half of the fun!Delta Hotels Virginia Beach Waterfront Suites's reply:
Chris & Clemie,
You both were so amazing to work with and I am so happy that you both were pleased!
It def was a trying time and I am so glad you "rolled with it" and were able to say "I do".
Please stop in from time to time to say hello and keep in touch!
Dawn
XOX -
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Taren Sent on 05/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
Dawn was helpful from day one. I decided on this venue when it was in its first stages of renovations! Dawn always communicated with updates and sent pictures to help me and my husband see our vision! I have NO COMPLAINTS!!! Highly recommend 🥰Delta Hotels Virginia Beach Waterfront Suites's reply:
Taren,
I so enjoyed this journey with you! Wishing you both an amazing life together full of adventures, happiness, joy, and laughter!
Please be sure to stop in and say hello when you're in town! :) -
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Pamela Sent on 05/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond Expectations!
Dawn and the rest of the Delta Bayfront team made our wedding day truly magical. They provided excellent service and professionalism through the entire process. When we found out there would be rain for our beach wedding they were quick to come up with an alternate solution. When I spilled red wine on my wedding dress they were there with the "wine out" to help clean me up. When we needed tactful instructions to guests during delicate situations, they stepped in. The venue was beautiful, the food was top-notch, the personal assistance and care throughout the entire night far exceeded our expectations! Thank you for making us feel so special. XOXOXO, ChamDelta Hotels Virginia Beach Waterfront Suites's reply:
Pam & Chad,
You both were such a joy to work with, I really enjoyed being part of your very special day!
Please be sure to stop in from time to time to say hello!
Dawn
XOX -
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Onicks Sent on 06/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Virginia Beach Resort Hotel and Conference Center was our choice of venue. We researched online and decided that we liked what they were offering. The director of Sales is Cheryl Wolfe. She is an amazing woman who works harder than anyone I have ever seen. She is pleasant and patient. Cheryl is very knowledgeable of this job and most of all she has her heart into it. I admire how committed she is into making sure that all your wishes are met for your special day. She also has a wealth of guidance to give. We all know how important the Venue is to our wedding. There is always always so many questions in your head and so many ideas floating around . Cheryl certainly helps to calm your nerve and bring everything to life. During our planning and preparation period I met with her a few times and she was always so full of energy, ideas and all the patience that a bride seeks. Guys, she loves her job and demonstrates that by the service she provides. She is of course the main person you deal with but there is also other members of staff who play a role in bringing to life your special day. They all work as a team. Our wedding was beautiful and came at a very low cost. If your are looking for a venue that provides excellent service at a price that you can afford, then this is the place for u. U get a lot for your money and they make planning your event a breeze since this is an all inclusive wedding package. On their website have all the different packages that they offer. There are also pictures of previous weddings displaying some of what you can get. So go ahead and best of luck with your planning and the festivities of your big day!!! -
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Emma Sent on 10/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This pace was awesome. I give it 5 stars plus. Cheryl was the BEST. She helped coordinate my orients 50th wedding anniversary and Stacy Shiflet Patrick upgraded my parents room to the presidential suite. It was simply amazing. The whole experience was a dream come true. The best people in the world to work with. Thank you from the bottom of my heart for making my parents 50th wedding anniversary a dream come true. God Bless -
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Jessica Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a sunset ceremony and reception at this venue this past Friday. What an amazing event! The reception was awesome as well. The buffet was delicious, everyone went back for more. They allowed us to bring in all of our own decorations and desserts. Cheryl is a blessing and amazing to work with. If you are wanting a venue that is located in the beach, without the marked up prices this is your place. Our guests loved their rooms and everyone had a fantastic view. Their Tradewinds restaurant is also very good. -
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Angela Sent on 06/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is not enough stars to rate them, customer service was beyond amazing. Our coordinator not only helped thru out the planning process but even down to getting me down the aisle. The food was amazing too, so much so we wish we could have took it all home!! -
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Brian Sent on 10/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great feedback, very helpful, great food -
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Tara Sent on 06/20/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding! The staff was superb, the venue was beautiful and we had the perfect beach wedding that we imagined from day one of planning!
I highly recommend this venue with dj Patrick Bryd and Rev Launa Byrd and you will have one amazing experience! -
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Shannon Sent on 08/06/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There's not much I can add to the comments about Cheryl's service at VBCC.
She was warm, friendly, and genuine. She was prompt and professional. She put me at ease for my big day.
Beautiful hotel and great place for a beach wedding, without the hassles of obtaining a permit. They also offer back-up rooms in case of rain.
No problems whatsoever! -
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Rayna Sent on 05/28/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely LOVED working with Cheryl Wolfe. She always responded SO quickly and was willing to answer any question I had (and there were A LOT of them!). The venue is BEAUTIFUL! We used the entire Tradewinds Restaurant (restaurant plus Sunset Ballroom) for our reception, and it was absolutely stunning. A beautiful backdrop to a beautiful location. The food is to die for, and nobody leaves hungry. The staff was so helpful and everything went perfectly. I couldn't have asked for more from them! And they were SO accommodating for our guests staying in the hotel (about 30 rooms), and basically bent over backwards to cater to our every need. Incredible service, location, and food. Can't beat it! -
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Stacy Sent on 05/02/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After meeting with Cheryl Wolfe the first time I was so impressed with her! We got married on the deck and had our reception in the Sunset Ballroom and were also able to continue to use the deck so our guests could be inside and outside. The view overlooking the dunes and the bay were beautiful and made for some amazing pictures. The food was incredible and the service exceptional! Sherrie Banks was the catering manager the day of our wedding and she was on top of everything before I could even begin to think about it! Even when rain threatened, they had a back up plan immediately and simply moved the ceremony under the canopy so we could be outside as we wished. Cheryl also worked with my budget and helped create a day that none of our guests were ever know was done on a small budget. It was perfect. -
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Bonnie Sent on 04/02/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheryl was amazing. My husband has a very crazy schedule and several times she was able to meet with us as well as the wedding planner and very easy to get a hold of. The laid back beachy feel of this resort was perfect for my wedding, which was a weekend get-away for almost all of our guests. Food was great. They even ordered specific champagne to be served, that we requested :) The access to the beach was also one of the deal breakers from the oceanfront hotels. Off the back deck was the perfect setting and allowed privacy and accessiblity. Perfect!! -
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Tiffany Sent on 10/14/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Gorgeous venue.
We’re very pleased with how accommodating Dawn and the venue were. We had several questions almost daily leading up to the big day and the response time was quick. Not only have our guests complimented us on how beautiful the wedding was but strangers have reached out via social media to inquire about the beautiful venue.-
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+2 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
Tiffany,
We absolutely loved celebrating with you at Delta Hotels Virginia Beach Bayfront Suites! Thank you for the kind words — our team adored working with you. Wishing you both endless love and joy ahead! 💕
-Dawn -
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Jackie Sent on 08/23/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Delta Marriott Beach Bayfront
Dear Dawn, thank you so much for giving us a day we will remember. Your attention to detail and just showing the expression of love to us to make sure we had a special day. Thank you for going out of your way to take care of my mom and Shante. You are truly an awesome person! Mr. & Mrs JamesDelta Hotels Virginia Beach Waterfront Suites's reply:
Jackie,
You and James were so amazing to work with and I am so happy to hear you had a memorable day.
Shante was amazing with your Mother and I was so happy to help any way I could!
My very best to you both!
Dawn
XOX -
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Liane Sent on 05/23/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous and well worth the price!
The venue was absolutely gorgeous and Dawn was AMAZING to work with! The venue was so accommodating and the Whitehurst (bridal) Suite is a MUST for all brides and their parties.
Our guests complimented the food and it was delicious!
From the food, the view, the night of the wedding’s complimentary night’s stay and room block, you can’t go wrong with Delta!
The only negative feedback we did have was the treatment we received from one of the night managers after the wedding was over and our wedding party re-entered from a beer run. My husband did not have a mask and the manager told him he had to leave and was very short-tempered.
Some of our guests also mentioned that the bartender we had for our event was rude when they came to order another drink (we purchased the open bar for this event- which was also very reasonably priced).
Aside from those small notes, this venue really was a treat and gave us the perfect wedding!Delta Hotels Virginia Beach Waterfront Suites's reply:
Hi Laine,
So happy you both had an amazing wedding with us at the Delta!
I thank you for your feedback, it def helps us be better!
I truly enjoyed working with you both!
Dawn
XOX -
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Shannon Sent on 10/10/20104.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would have to agree with all of the other reviews made about the Resort and Conference Center. Cheryl helped so much from the beginning to the end of my wedding. The only problems I had was the food came out a little late but that was my fault my husband was running late due to a issue with the tux compnay so I pushed everything to the right but we ended up catching up with time so I was straving and the food was still being cooked. The manager that was on site helped as much as possible to make sure me and my husband got our food as soon possible. Also I didn't have a room to get dress in but that was okay because I had a great GRAND entrance. The price was so reasonable every other place I went to was charging so much for the actual room and deck. The deck at the hotel was so pretty and the view was perfect in my pictures. Everything was set up and Cheryl had another room set up in case of inclement weather. I highly recommend Virginia Beach resort Hotel and Conference center to anyone. -
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Kristin Sent on 09/03/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Simply wonderful! They made my wedding amazing and were so helfpul. It was rather pricey but worth it. -
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User1834712 Sent on 09/29/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our beach wedding was beautiful at the Virginia Beach Resort. The hotel could have been slightly more organized but other than that the food was great, the rooms were clean, the venue was beautiful and we overall had an amazing wedding weekend! -
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User7218615 Sent on 04/21/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
Cheryl (Director of Catering) and her team did a phenomenal job for my recent reception. Cheryl was always available to address any questions or concerns, and communicated with any outside vendors I had chosen. My expectations were managed, and there was zero need to "babysit" anyone leading up to my event OR the night of the event. My only complaint is that they don't have a bridal suite available for the bride and wedding party to get ready in prior to the event. I thought that since we brought them so much other business (friends and family stayed at the hotel), it would be reasonable to comp a room for the bride and groom for the evening. No such luck :) I do think that's a little bit 'cheap' on their end. Nevertheless, I would do it all over again and would highly recommend this venue. -
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Arryn Sent on 05/27/20104.7 out of 5 rating4.7
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I was very impressed with the Virginia Beach Resort Hotel and Conference Center, and with Cheryl Wolfe. She was very accomodating to every detail that I wanted. I was planning the wedding from 3 hours away, and she was always quick to respond to any questions or concerns that I had. The day of the wedding everything went very smoothly. They did forget to set up the sand ceremony table, and the gift table. But they were very quick to set up whatever I wanted when I asked about it. The service and professionalism was also very good. -
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Sara Sent on 02/15/20244.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding day
From the first time stepping into the hotel, I was blown away by the attention to detail and care that was put into everything. Nicki was not the original point of contact, but she did an amazing job taking over and making us feel like her top priority! Our day couldn’t have gone as smooth as it did without her. I was far from a traditional bride and they made it perfect.
The food being perfect was our biggest thing, and the chefs exceeded our expectations. Our guests continue to talk about how delicious everything was.
The hotel accommodations are also something to mention! With every room being suites, it made it easy for all our guests to feel at home for the weekend. I’d do our wedding day at the Delta every chance that I got.Delta Hotels Virginia Beach Waterfront Suites's reply:
Hi Sara!
Your wedding turned out to be absolutely STUNNING and I am so happy for you two! I loved all of the unique touches and attention to detail. You were a bride that I instantly knew we would be friends even after the wedding-planning was over!
Thank you for taking time to write such kind words - come by any time for a drink on the house!
Cheers,
Nicki
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Karen Sent on 06/28/20224.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great venue
Delta Dawn was simply a Godsend from start to finish. She made sure every small detail was discussed and addressed. She gave great suggestions, and coordinated well with me and my wedding planner to ensure that our special day was all that we hoped for. Her personality and professionalism was unmatched, which made our interaction so seamless. I asked a thousand questions and she answered each one. The food, drinks, Sunset Room, and deck we all nice. The only complaint that I have is that with the restaurant tables being so close to the ceremony the chatter was overwhelmingly loud during the ceremony. Hotel should consider closing that portion of the deck during ceremonies so that it does impact the private event. Other than that really nice hotel and was a great place to hold our wedding.-
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+2 photos
Delta Hotels Virginia Beach Waterfront Suites's reply:
Karen,
I really enjoyed working with you and helping your vision come true for your wedding. Thank you for the feedback on ceremonies on our deck, I will address options with our team for future weddings.
Wishing you and Marcus so much love and laughter!
-Dawn -
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Justine Sent on 10/04/20184.5 out of 5 rating4.5
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The only thing I was upset about was they did not come to myself or my husband before they removed the food and ask us if we wanted any and I never got a plate... I understand the health code of leaving food out over 2 hours but they should have come to us before they took it away... I would have liked to put a plate in a to-go box at my own wedding since I paid for it -
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Riley Sent on 06/18/20244.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of our lives!
This was an amazing venue for us! The food was incredible, location, the help in getting everything put together, and the room for us to be in on our first night married.
Only thing that was difficult was the change of staff in the planning process. After the change, it was smooth sailing and we had the best day ever. -
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Dana Sent on 09/15/20214.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Bay front wedding
We had our ceremony on the beach, cocktail hour on a covered deck, and reception inside. It was the perfect combination for a summer wedding!Delta Hotels Virginia Beach Waterfront Suites's reply:
Dana,
What a fun wedding yours was!
We enjoyed having you celebrate the start of your lives together with us!
Dawn -
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Kelsey Sent on 08/13/20214.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Beautiful Beach Reception
My husband and I had a wonderful time at our reception at the Delta! Overall we were happy with how everything turned out; however there were a few disappointments during the planning process. We booked the venue when the renovation was not yet completed and they told us that it would be able to fit 200 guests. As we started to receive our RSVPs, I contacted their representative, Dawn, about our guest list. It wasn’t until I reached out that we were told the venue max was 170 (ish). We ended up having many people who were unable to attend so we were able to fit, but there were a few weeks of stress as I thought we would be over capacity. If I would have known that the space was smaller than anticipated I would have adjusted our invite list. The other thing that we were disappointed about was the bar set-up. During our walkthrough we discussed having two separate bars with a total of three bartenders. When I showed up to our reception there was only one bar set up. It ended up working out fine as the bartenders were fantastic, but I was unhappy that no one reached out to tell us about the change in plan (although I assumed it was due to lack of extra space). We appreciated Dawn’s quick response to all of our questions and that the venue was absolutely beautiful! Our guests loved watching the sunset on the Dune Deck and it was wonderful to have a wedding on the beach with the comfort of AC and a covered deck in case of rain! Overall I would recommend having a reception here as the location and space was gorgeous and the staff was very friendly and responsive.Delta Hotels Virginia Beach Waterfront Suites's reply:
Hi Kelsey,
Sorry for the confusion, the Carter Hall ballroom is a larger seating up to 200 guests with a dance floor, the Sunset Ballroom seats a maximum of 170 guests with a dance floor.
Happy to hear that you were overall satisfied with your reception with us, I loved seeing all of the IG stories that your guests tagged you in, can't wait to see more pictures!
I wish you both lots of love and laughter!
Dawn -
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Erin Sent on 11/17/20084.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
The food at this venue is exceptional. Lindsey is also so great to work with. She knows a lot about the area and other vendors. The location is also great. The hotel rooms need to be renovated a bit, but for cost you cannot get better....especially for food. The chef is fantastic. -
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Christy Sent on 07/07/20084.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I was very happy with my reception location on the bay. I loved the easy beach access and the deck off the back of the reception room. Food was great! -
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Elizabeth Sent on 06/13/20244.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Wedding here-Be aware
Communication was terrible. Nikki seemed great but we found out that she was actually getting married the day before us so we ended up having someone else replace her. Communication was all off. Nothing seemed organized.
First, the rehearsal was just all of us showing up with no direction, to be told we can rehearse on the beach where the arch and benches were set up, yet the patio was full. As well as the beach. So Idk what exactly they thought we weee going to accomplish.
Secondly, They couldn’t confirm we’d be able to check into our hotel room before normal check in time (4pm) to be able to put our luggage in our room before the ceremony…which was also at 4pm. Then, they couldn’t even confirm the rooms for guests/check in times. Ultimately , our wedding party was dispersed throughout several floors.
Then, the day of, when my decorators got to the reception room, there were several green and gold balloons that got away and were up on the ceiling from a family reunion that was there the night prior. They eventually got them down after searching for someone.
Another thing, the bridal party was told that we had to walk around the Pool area through the outdoor dining space (which that tiny area was not reserved so basically walk around the wet pool area and then through the outside dining tables while other guests were having their meals).
We were also not allowed to take any leftovers whatsoever….this includes the younger guests wanting to take box up some food from the nacho bar -that we purchased as an add on-up to their room when they were ready to call it a night (which I don’t understand since we paid for it….especially considering the amount we paid for the food).
We did not get the points we were advised we would get either.
To not make an already stressful situation more stressful, I would highly recommend asking a lot of questions before deciding to have a wedding here.
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Quality of service
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Emily Sent on 09/04/20214.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Well executed, conveniently located wedding
We had a great experience a the Delta Marriott on Shore Drive. The view of the bay from the hotel is incredible. The Delta team was extremely helpful with setting up the reception space and making sure that all of our needs were taken care of. The food was also delicious. -
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Taylor Sent on 06/04/20163.9 out of 5 rating3.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3 out of 5 rating3.0
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Flexibility 4.5 out of 5 rating4.5
Suite room is amazing. The catering at the hotel was fantastic. We had a cash bar he did an outstanding job as well. The view in the sunset room was to die for <3 -
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Cea967F592D3C7A231B59A9Acae6A0C1826768E0 Sent on 08/10/20233.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Great location
This venue is perfect if you want an "all-in-one" deal. It was great having our guests stay at the hotel where the ceremony and reception would also be. The wedding went very smoothly with no issues at all on the day of. We had some hiccups throughout the planning process because the catering manager left and was replaced. We had some miscommunication with pricing regarding kids meals and had to ask multiple times to get what we were promised. There were a few other things that were promised that we did not receive: a water station during the ceremony and fruit with the mimosa bar in the Whitehurst Suite. These seem like small things, but I expect to get what I pay for. We also told the catering manager that we would tell our guests to go to the restaurant bar after the wedding was over. The bar was clearly not prepared for us and did not offer full bar service when we arrived. The front desk staff at the hotel was great. My husband and I asked to have a different room after we were given one that had a view of the parking lot and Dominic gave us a much nicer room which we very much appreciated. We also asked for a late check out and were given 3 extra hours. All in all, I would recommend this venue, but be prepared to pay for the beach location!Delta Hotels Virginia Beach Waterfront Suites's reply:
Hi Emily & Michael!
Thank you for your review of our venue. We're grateful for your feedback and the opportunity to address your experience.
We're pleased that your wedding day went smoothly, and you found value in our all-in-one package. However, we apologize for the challenges you faced during the planning process, including the changes in the catering manager and miscommunications regarding pricing and amenities. We recognize the importance of delivering on our promises and are sorry for any inconvenience caused. Your feedback highlights areas where we can improve to ensure a seamless experience for all our guests.
We appreciate your kind words about our front desk staff, and we're glad we could accommodate your requests for a better room and late check-out.
Your recommendation means a lot to us, and we're committed to learning from your feedback to enhance our services. If you have any further comments or concerns, please feel free to reach out.
Cheers to a lifetime of happiness! -
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Jennifer Sent on 01/07/20113.4 out of 5 rating3.4
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
While planning the event with Cheryl, I thought she was great. However, I was VERY saddened when I walked into the reception site, Trade Winds, b/c the room did NOT look as it was supposed to. I was trying to save money and NOT hire a wedding coordinator. I was told "it's clockwork for them b/c they have weddings every weekend" so I chose not to have a wedding coordinator. I was reassured the staff would take care of things such as laying table runners and candy dishes on tables. While the florist was setting up, the hotel staff was running behind and tried to move a table filled with vases. They shattered 40 flower vases. 40!!!!!! The florist had just purchases all the vases and did not have enough to replace or even have time to replace before the reception started. I was never compensated and never received an apology. My mother had to tell the staff to lay down the table runners 5 minutes before guests walked in. The table layout was different than the diagram had shown and my poor grandparents were sat right infront of the speakers. Overall, I spent all this time planning and nothing came out accordingly. If I had any advise, it would be HIRE the wedding coordinator and have Cheryl suggest the same to the guests since you never know what the staff will do. Other than that, the room was great and the outdoor porch was enjoyed by the guests. -
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Dana Sent on 10/21/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Disappointing Experience for Our Wedding Room Block – Poor Communication and Service
TL;DR: We hosted our wedding room block at Delta by Marriott Virginia Beach and faced poor communication, delayed booking links, unclean rooms, and mismanaged Welcome Boxes. Despite speaking with the General Manager, issues persisted, and it took over a month to receive promised Bonvoy points. I wouldn’t recommend this hotel for large groups or weddings due to the stress, lack of cleanliness, and poor service we experienced.
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We hosted our wedding room block at the Delta by Marriott Virginia Beach for our wedding weekend (September 12-16, 2024), and unfortunately, our experience was disappointing from the start. We began coordinating with the property in February 2024, and while things started smoothly, the situation quickly deteriorated after the departure of our original point of contact.
Communication was an ongoing issue. Despite multiple follow-ups, we faced delays in receiving the booking link for our guests, which added unnecessary stress. The communication was so poor that we had to physically drive to the hotel and request to speak with a sales team member to obtain the booking link. To our surprise, the front desk informed us that none of the staff was available because the entire team was in “Customer Appreciation Training.” The irony of this situation was unbelievable—no one from the sales team was available to address our concerns when we were physically on the property because they were in training about customer appreciation.
The issues continued when we arrived. The hotel is highly advertised as pet-friendly, which is why we chose to bring our dog. However, upon checking into our personal room, I discovered more than a dozen chocolate M&Ms scattered across the floor. As chocolate is toxic to dogs, I had to pick them all up to prevent a potentially fatal situation on our wedding weekend. It was evident that the room had not been vacuumed before our check-in, which was unacceptable and concerning for a pet-friendly establishment.
The problems didn’t stop there. Our guests encountered dirty rooms, rooms that weren’t ready, and a lack of basic amenities like towels and washcloths. Additionally, despite paying to have our Welcome Boxes distributed, many guests didn’t receive them, and I personally had to remind the front desk several times. To make matters worse, one of our guests was given a Welcome Box meant for a different wedding!
The General Manager did reach out and was very apologetic about the issues. He assured us that these were isolated incidents, but that was hard to believe given the high staff turnover and problems we faced with nearly every department—sales, catering, front desk, and housekeeping. To me, this is far from an "isolated" situation. The GM tried to resolve things by offering Bonvoy points, which I appreciated as a good faith gesture, but it didn’t resolve the deeper issues we faced.
Even after speaking with the GM, who reassured us we wouldn’t face more problems, it still took over a month for us to receive the Bonvoy block points and elite night credits we were promised. Throughout the entire process, I had to stay on top of the hotel staff on a weekly, if not daily, basis to ensure things were handled.
This review serves as a warning for other large groups or weddings to reconsider hosting at this property. While the points were a kind gesture, the level of stress, lack of cleanliness, and poor communication we experienced made it difficult to enjoy what should have been a seamless, special occasion. -
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