Catamaran Resort Hotel and Spa Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
54 reviews
Recommended by 97% of couples
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.8 out of 5 rating4.8
-
Value 4.7 out of 5 rating4.7
-
Flexibility 4.8 out of 5 rating4.8
Awards
54
+44
User photos
Weddingwire
4.8/5
54 reviews
Google
4.3/5
4773 reviews
-
Featured
Baptiste Sent on 05/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Catamaran Resort is the ideal spot for a San Diego wedding!
The Catamaran Resort is the ideal spot for a San Diego wedding. It gave us the perfect blend of beach and bay, with a touch of tropical paradise. We loved having the ceremony and cocktail hour outdoors on the water, with direct access to the ballroom and dinner only steps away. Throughout the entire ceremony and reception, guests were treated to beautiful beach/bay vistas and we received unending compliments on the amazing location.
Beyond the great location and amazing wedding photos, The Catamaran staff helped to make our wedding day go off without a hitch. Our on-site coordinator, Amber Lighty, worked with us from start to finish to make sure our ceremony, cocktail hour, and reception were tailored to our tastes and needs. Amber made our planning meetings/tastings fun and helped us not stress about the small stuff. It was really nice to have an inclusive package that gave us up front pricing on everything from the reception and ceremony to the wedding cake and honeymoon suite.
On the day of our wedding, the ballroom was elegant and the catering led by Yewbe, our Banquet Captain, went off without a hitch. Amber and her team coordinated easily with our outside vendors and made our special day stress free. I would totally recommend a wedding package with the Catamaran Hotel. You will not be disappointed!
-
-
-
+5 photos
-
Quality of service
-
Jocelyn Sent on 01/04/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding venue of my dreams!
The Catamaran is the type of venue I dreamt of all my life. The hotel sits in front of mission bay with breathtaking views. The minute you walk into the lobby, you feel like you’ve been transported to a tropical paradise. I strongly recommend you tour the reception halls in person. We did and we were blown away at how beautiful they were. We got the Aviary room and it had a patio that overlooked the bay at night. Our guests cannot not stop talking about how beautiful our venue was! Shoutout to the catering manager Rae Anne who was a pleasure to work with. She takes care of the reception and ceremony details and will ensure everything is to perfection. I would choose this venue over and over and we plan on celebrating our anniversary there this year!-
-
-
+3 photos
-
Quality of service
-
Natasha Sent on 03/21/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Love Love Love
We worked with McKenzee Paddock and she was phenomenal. Any questions we had were answered quickly, any concerns were addressed. She was so flexible and easy to work with.
The venue itself is gorgeous. We chose the garden Gazebo, and because an event was canceled we got to use the south lawn as our cocktail hour space. It was amazing to have use of the space. The wait staff was friendly and professional and the food was delicious. -
Quality of service
-
Jeremy Sent on 10/04/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue
We had our wedding on the beach and Boardroom early August and it was absolutely perfect. All staff onsite were extremely nice and friendly. We were lucky enough to get the Orchid Suite and it was more than we could have asked for, we even added on an additional night! The Catamaran went out of their way to make sure we were taken care of. Even after the wedding, we had plenty of special arrangements waiting for us back at the room. We looked at several beach venues in San Diego, and The Catamaran Hotel and Resort had the best inclusive packages and value compared to the rest. All of our guests had the best time and it was absolutely beautiful. All the staff that helped during the ceremony and reception were so helpful and friendly as well . Unfortunately, I don’t remember his name but the bartender we had for the night did a great job and our guests really enjoyed having him. We can't wait to come back and celebrate our first anniversary here.
I wanted to give a special thank you to Cathy. From our very first visit to The Catamaran Hotel and Resort until the day of our wedding day, she was terrific to work with. She was very friendly, responsive and communicated well, which was important to us. She always went out of her way to help us or answer endless questions. She went above and beyond for us on many different occasions, and we couldn’t be more grateful to have worked with her. We had some initial concerns with it being a Friday wedding and having a Luau going on directly next door, but she managed to address everything and the ceremony/reception went flawlessly. -
Quality of service
-
Victoria Sent on 04/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Exceeded all expectations and SO accommodating!!
We could not have picked a more perfect venue for our wedding day. The staff is all incredibly helpful, they didn't only go above and beyond for my husband and I, but also for our guests. We had so many of our friends and family rave about how great the service and how attentive the staff was not only during the wedding festivities, but during their entire stay. Brenna was truly incredible to work with and was so accommodating to put together a wedding package that was completely customized to our wants and needs for the most perfect day. The Catamaran just makes it so incredibly easy as they handle most everything for you, it limits the about of outside vendors that you need and if you are looking for simple in terms of planning and logistics, look no further, they've got it covered! Also lets not forget about the venue itself, its incredibly beautiful, and they do a fantastic job of making your outdoor events intimate and private even when its on the sand!-
-
-
+8 photos
-
Quality of service
-
Lora Sent on 12/03/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Destination wedding
Beautiful location for a wedding! Chose this place due to Steven the head valet guy took us on our first tour, gave us information and was so kind and professional!
Loved this venue for our wedding!!
April was a pleasure to work with as our resort coordinator!
Amazing staff and the food was top notch!! -
Quality of service
-
Erika Sent on 09/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
9/6/2019 Wedding
Catamaran
My now-husband and I got married at the Catamaran Resort almost now a week ago 9/6/19. We couldn’t be more happier with how everything turned out! We are from Las Vegas and didn’t want to have a traditional “Vegas Wedding” so we decided to go to our favorite city (San Diego). With only 7 months to plan a wedding, everyone thought things were hectic but it really wasn’t! Sylvia, the catering sales manager and her staff helped me thru the process from start to finish. We would communicate by phone and email all the time and Sylvia was able to answer all my questions, even if they were repetitive questions! Lol!
We only visited the resort twice —-when we checked out the property and during our menu tasting. The customer service was outstanding from start to finish. The property is beautiful having that tropical feel to it. The food served at the wedding was absolutely delicious. I was told by many guests that they enjoyed the food especially the strip steak.
I had a very intimate size wedding (approx 50 guests) and the south lawn was the perfect area for a semi-beach ceremony. Also, having the ceremony at the south lawn gives opportunity to walk a flight of stairs that isn’t bad at all!! It gives a nice wedding entrance. the board room for the reception was a perfect size for my intimate wedding. Great view of the bay especially when sunset. From the food, decorations, and service received. Everyone was very impressed with how great everything turned out! I could seriously go back and relive my wedding day if I could. My husband and I plan to make it a tradition to spend our wedding anniversaries at the Catamaran because of how convenient it is to the bay/beach. -
Quality of service
-
Ana Sent on 04/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dream Wedding venue
The Catamaran is a wedding factory. Drop by on any given Saturday and you are bound to see ceremony chairs set-up or a newly minted couple taking photos by the bay. However, from day one Stephany treated us like we were the only wedding of the year. That personal experience stuck with us every step until the big day arrived. Stephany is not only knowledgeable about the policies, options, and limitations of their venues, but is eternally patient during your decision making process. When we arrived at the reception, before we even entered the Aviary ballroom our Banquet Captain Dave Hoper introduced himself and set the tone for what would be an unforgettable afternoon. All of our guests were enamored with the food and service. We received many compliments from guests how their glasses were always full and food brought continuously. Dave personally and continuously checked in with us throughout the event to make sure every expectation was being met. If you are hesitant to choose the Catamaran because they do a high volume of weddings and you are worried you will just become a number, forget about it. They will make your wedding day special and deliver a personal experience equivalent to the high-end names in the resort game.-
-
-
+5 photos
-
Quality of service
-
Victoria Sent on 10/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue!!!!!!! Couldn't have been happier -
Quality of service
-
Michele Sent on 07/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I love love love love this place!!! I fall in love with it over and over again every time I go back and look at our photos. We live in Arizona and I planned this with Sylvia without any issues. She was great to work with and very professional. The Catamaran has a beautiful view of the bay and also has beautiful grounds within the property as you can see in our photos. There are not enough words to describe my love for this place and I am a very picky person but this place just gives me all the feelz. -
Quality of service
-
Taryn Sent on 06/12/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Planning a wedding at the Catamaran while being in Arizona was a bit of a challenge but Amber made it so easy and was so kind to work with! The resort is filled with luscious tropical greens that surround the gazebo where we got married. The food and beverage were amazing! The entire Catamaran staff are absolutely amazing! Having a suite allowed us to enjoy the beautiful views of not only the resort but mission bay which is footsteps away and the ocean. The ocean is just across the street from the resort! The area surrounding the resort is amazing as there is so much to do! We will definitely be back to stay again! -
Quality of service
-
Amanda Sent on 01/10/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Catamaran was amazing!! Our guests joined us for the week leading up to our wedding and it was better than we could have imagined! The resort was the perfect location for fun water sports on Mission Bay, sand volleyball games, walking to adorable coffee shops and fish taco stands, and just a couple blocks away is the ocean. It's the perfect location for a little bit of everything!
Our wedding day was completely perfect!! Amber and the wedding coordinators were so helpful through the entire planning process and so responsive to emails. The ceremony location on the sand, cocktail on the lawn, and reception in the boardroom were perfect! The staff was super friendly and very professional. -
Quality of service
-
Claire Sent on 10/01/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had the most Amazing wedding on Friday 7/14/17 at the Catamaran Hotel. Very private, small and lovely setting at the gazebo, followed by the Luau. We had a destination wedding there, so wonderful to have entertainment of the luau for our guests. Then we finished the night off with a cruise on their Bahia Boat! So glad we chose the Catamaran! The food and staff were absolutely spectacular! We would highly recommend the Catamaran! Thank you - Claire and Matt Miller.-
-
-
+8 photos
-
Quality of service
-
Jinwen Sent on 08/19/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I got married a week ago at the Catamaran Resort, and I could not be happier with how everything turned out! My now-husband and I planned the wedding from Arizona, with a few visits in person to the Catamaran to check out the venue and complete our food tasting. From the first email, Sylvia-the catering sales manager-was extremely helpful and prompt in all of her responses. I asked so many questions during the year-long planning process, and Sylvia never made me feel like I had too many questions! She was also an incredible host during our venue visits!
We loved the Hawaiian theme of the resort from the very first visit! We got married on the Beach South Sand and had our reception in the Aviary Ballroom, and we got sooo many compliments about both settings from our guests! The bridal suite had amazing views, and the size of the suite made it so roomy for all my girls to get ready in. The food for the wedding was so delicious; my mother-in-law said multiple guests asked especially about the delicious lobster bisque soup. :)
I would highly recommend the Catamaran Resort to anyone trying to decide on their wedding venue! The planning experience, the beautiful grounds, and the food at the wedding are just a few of the reasons why the Catamaran now has a special place in our lives! -
Quality of service
-
Theresa Sent on 08/10/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I got married at The Catamaran on 7/22/2017, and could not have asked for a more perfect wedding venue! I am originally from the East Coast, and hosting 150 of our out-of-town guests there was an absolute dream. Everyone kept saying how beautiful the scenery was, and how they can't believe we live here! Practically everyone I told I was getting married there raved about the location, and said they had attended some of their favorite weddings there. The bay was a perfect setting for photos, and it really cleared out by 7/8 pm when we were doing sunset photos. The Catamarans in the background were the perfect touch to our beachy theme!
Jayna Prest was amazing to work with in the months leading up to the big day, and was very responsive to communications between my coordinator and I. She was able to address all of my requested changes, and was very organized!! Dave Hopper, our banquet captain, was unbelievably nice and attentive the day of. He brought my husband and I a plate of our passed h'orderves because we were taking photos during the cocktail hour, he brought us drinks from the bar during dinner, and he brought me over to check out every station and every detail to make sure it was to my approval. My parents appreciated him checking in with them throughout the night, too!
As part of the wedding package, I got 2 nights in the honeymoon suite in the tower. My girlfriends and I got ready there the morning of (after eating brunch at their restaurant Oceana on site), and the view from up top is unbeatable. The Catamaran staff sent us champagne while we were getting ready, and sent my husband and I chocolate covered strawberries as well!
Thank you Catamaran for making it the best day ever!! -
Quality of service
-
Kamri Sent on 02/17/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you are looking for the perfect beach wedding location, you've found the right spot! My now husband and I worked with Amber for our June 10, 2016 wedding. As soon as we toured the resort, we knew we found the perfect location. Amber was so responsive with all of my questions and last minute changes. Everything was perfect on our big and the food was spectacular, our guests still bring up the Lobster Bisque en Croute. We could not have found a better venue. If your choose the Catamaran you will be in great hands! -
Quality of service
-
Olivia Sent on 02/03/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We looked at several locations, all similar in style and setting, before we looked at the Catamaran. I mean we live in San Diego; there are plenty of beautiful wedding venues to choose from. We wanted a beach wedding so we primarily looked at venues that would give us that feel. The Catamaran was the last place we looked at and we didn’t need to look anywhere else. From our first meeting with Sylvia to our wedding day she made us feel comfortable and excited to have our wedding in such a beautiful location. Sylvia was just wonderful, she answered all my 100’s of questions promptly, she worked with our budget to make sure we had everything we wanted and did such an amazing job of helping to facilitate and make sure everything was perfect for our wedding day! We decided to get married on the south lawn in the early evening and have our reception in the Aviary Ballroom—the venue could not be more beautiful! Our service was gorgeous, and the cocktail hour food was AMAZING!!! One thing I really enjoyed, and didn’t expect to, was that because we were married on a public boardwalk we shared our day with people we didn’t even know. When my husband and I walked past the restaurant after our ceremony the whole restaurant clapped and cheered for us. One couple even told us they were married there 20 years ago. I just loved that!! In addition to the venue being beyond beautiful, and the rooms (the bridal suite especially) being amazing, our banquet manager Dave was simply the best. He was there to help us with anything we needed from getting my husband and I a beverage to enjoy while taking pictures, to getting a wheel chair for my grandmother, to making sure our wedding party and I had champagne and appetizers immediately following the ceremony, to the most important part of all…making sure my husband and I actually ate our fabulous wedding meal of Sea Bass and NY Steak. He made sure we ate first which allowed us to greet each table while our guests ate. -
Quality of service
-
Vanessa Sent on 11/27/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing amazing amazing! 50 stars! Amber Lighty, the Director of Catering, is the best, bar none. From the beginning she was super friendly, professional, responsive, flexible, and genuinely excited to be a part of our day. The Catamaran Resort is a beautiful, classy, fun, friendly, tropical paradise. All staff go above and beyond to make you feel welcomed. Our Banquet Captain, Dave Hopper, was incredible. We missed our appetizers during the Cocktail Hour since we were taking photos so he made sure to save us one of each and bring them to us during dinner. That was just one example of the small details both he and Amber attended to so that everyone was happy. The food and drinks were delicious, the table linens and settings were perfect, the view was unparalleled… We were looking for something romantic and intimate yet able to accommodate the needs of over 100 guests and this was the perfect balance. They can make your wedding into everything you imagined - I would recommend this venue to everyone!!
-
Quality of service
-
Tammie Sent on 05/10/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Planning a wedding from 1,500 miles away can be quite daunting however not with this reliable team! Amber made it so simple to make our decision to host our wedding and reception at the Catamaran, from her flexibility and variety of options, to her pleasant personality and immediate responsiveness. No to mention the entire event staff that executed every detail flawlessly, particularly Dave Hopper the Banquet Captain who was by our side to ensure we had everything we wanted / needed each time he saw my husband and I on the move throughout the evening!
I cannot put into words just how stunning and flawless our wedding was in addition to our stay; from hosting our ceremony on the beach and reception on the lawn, to the design and feel of the resort and comfort of our room, it was terribly hard to leave. The resort is like a paradise oasis, as if San Diego is not beautiful enough, stepping into to resort is like staying at a secluded tropical destination. To put the icing on the cake, our final two nights were spent in the honeymoon suit; from the ground floor to the 11th floor, the views cannot be beat!!! -
Quality of service
-
User2493609 Sent on 01/04/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had the most BEAUTIFUL December wedding reception at the Catamaran Resort. It started with an evening cocktail hour on their lawn space outside overlooking Mission Bay. This was followed by dinner and dancing in the Kon Tiki ballroom. Our catering manager Amber Lighty was AMAZING! She helped with all our venue planning and made the evening go smoothly. The banquet captain, Yewbe, was also very attentive during the reception. Everything was just perfect!!! Most of our guests were from out of town and it was a great place to make them feel like they were at a destination wedding. Everyone was impressed with the clean rooms and the views :) Our honeymoon suite was AMAZING!!! I would definitely recommend the Catamaran Resort for your wedding or your next vacation! -
Quality of service
-
User2486993 Sent on 12/30/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We chose the Catamaran Resort for our wedding in November 2015 and it was the absolute perfect venue.
We had mostly out-of-town guests and we wanted a hotel in a central location where it would be easy for guests to get out and explore the area. Our families loved whale watching, paddle boarding, Belmont Park, and going to the beach and boardwalk while visiting for our wedding. The Catamaran has a beautiful property filled with gardens and backs right up on Mission Bay with rooms that fit many budgets (especially with the discounted wedding rate!).
We had our ceremony on the beach north lawn (surrounded by 4 palm trees) and our reception in the Kon Tiki Ballroom. Amber Lighty, the director of Catering, and Dave Hopper, the Banquet Captain, made sure everything was exactly how we envisioned. Dave checked on my husband and I continuously throughout the night to see if there was anything additional he could get us and went above and beyond to even providing the recipe for the delicious mango salsa so we could get a taste of our wedding at home!
The honeymoon suite (we were on the 7th floor of the tower) had the most amazing view of Mission Bay and the Pacific Ocean. It was the perfect place for my bridesmaids and I to sleep the night before the wedding and my new husband and I to spend the night of our wedding. Amber even surprised us with chocolate covered strawberries and champagne in our room after the ceremony!!
We fell in love with the Catamaran Hotel the first time we visited and can not recommend it highly enough for a vacation or the most perfect wedding!!! -
Quality of service
-
Stephanie Sent on 10/06/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent venue for our beautiful beach wedding. Customer service was exceptional, food was delicious, we had an amazing day and our guests did too! Can't say enough good things about the Catamaran! -
Quality of service
-
Nicole Sent on 11/11/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at the Catamaran on 10/11/14 and our day was beyond amazing. I seriously cannot say enough good things about Amber Kelly, the catering coordinator there. We had a very long engagement (16 months from the time we booked the venue to the wedding date) and that means she got A LOT of emails from me during that time period. She was always super fast at responding and was really easy to work with and so nice. We were really upset when 5 weeks out from our wedding we were told that there was going to be construction at our ceremony and cocktail hour site to update their restaurant. The news really blind sided us as we picked the Catamaran for its aesthetics both outside and inside. Amber completely understood our concerns. She was able to reassure us and in the end delivered a beautiful ceremony and cocktail hour space despite the construction that you didn’t even notice was there. (Except for our family who was staying there all week and had to hear the jack hammers and drilling on the week days.) She also helped to set up the ballroom with our homemade centerpieces, kept all my supplies overflowing in her office for a week, and snuck down the stairs behind me without anyone seeing to fix my train and veil as I came down the aisle. -
Quality of service
-
Deborah Sent on 10/21/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding on the South Beach, cocktail hour on the lawn, and full service dinner reception upstairs in the Boardroom. Everything was perfect. I was a little worried because the hotel banquet coordinator we had been dealing with told us on Thursday (while we were driving down there) that it was her last day. But she assured us that her replacement was well briefed and the event went off without a hitch. The venue was perfect and the food was awesome. Plenty of time allowed for each course and the staff was responsive. If you're looking for a beach wedding, this is the place to do it! -
Quality of service
-
Kara Sent on 10/13/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Right from the start the Catamaran seemed like they wanted our business. Sylvia was a pleasure to work with, and very responsive to emails. Since I was an out of state bride this was very important. Everything went flawlessly, and they even cleaned up the honeymoon suite and left a little gift :) Thanks Sylvia! -
Quality of service
-
Mary Sent on 10/08/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We would very strongly recommend the Catamaran for wedding ceremonies and receptions. I agree with the previous recommendation -- Sylvia Ramirez is AMAZING! We also planned our wedding from out-of-state (Kansas City, MO), but Sylvia made everything very low stress and our day was absolutely perfect! Sylvia was extremely responsive, especially the day before when I started freaking out about little details (and last minute cancellations by guests due to the Chicago radio tower incident).
Everything was on time, the food was delicious, and the service was absolutely fantastic! Multiple guests commented about the friendliness of the staff. The waiter serving our sweetheart table was a complete sweetheart himself and I even got him to dance with me! Another waitress let me know that everyone was commenting about how sweet and thoughtful our personalized notes were (this really meant a lot to me). The North Lawn is beautiful and The Kon Tiki Ballroom is a beautiful room, with a beautiful ceiling, a balcony, and plenty of space (we did not want our guests to feel trapped). I can not say enough great things about Sylvia, the Catamaran, and the wonderful kitchen and wait staff. Thank you, Catamaran, for making our day so perfect!!! -
Quality of service
-
Brenna Sent on 08/17/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Last month I married the love of my life in San Diego, CA. I started planning the wedding while I was still living in Washington, DC and my future husband was here in San Diego. While most of the wedding planning was done via email and internet searches, I was able to spend a couple days in San Diego 3 months before the wedding. Fortunately all of the vendors, especially Sylvia Ramirez, the Catering Sales Manager at the Catamaran Resort Hotel & Spa, exceeded my expectations and made our special day better than I had imagined. The outdoor ceremony space was breathtaking with views of the bay, the reception area was elegant and perfect for an intimate event, the service staff was professional and extremely accommodating, the food was superb and brought accolades from all of the guests, and the rooms were lovely. Thank you, Sylvia and Catamaran, for creating such elegant and enchanting ceremony and reception spaces and providing such exceptional customer service for our wedding day! -
Quality of service
-
User1530570 Sent on 08/10/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
As a fellow event professional coming from out of state for a destination wedding for a client. I have to say that the Catamaran and the staff surpassed my expectations. They were accommodating, professional and flexible. The grounds were kept well, the food and beverage service was pretty decent for a banquet event and they allowed for other event professionals to participate in my clients day. They do take multiple weddings a day so be sure to ask your contact (Most likely Amber or one of her sales staff) how many weddings are taking place the day of your wedding and at what time are those other weddings? It may depend on the time of year as well as my clients wedding fell in the middle of peak season. I would recommend this location for those looking for a destination hot spot with a beautiful bay view, that is centrally located to many wonderful attractions that San Diego has to offer. -
Quality of service
-
Kattrina Sent on 06/08/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amber and the rest of her team at the Catamaran were able to provide my husband and I with the perfect little beach wedding! The set up was amazing, the food was amazing, the room was AMAZING! Everything was absolutely perfect! Words cannot express how great of a job they did. I would HIGHLY recommend Amber and her team and the Catamaran for ANY event! -
Quality of service
-
Kim Sent on 12/24/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had the most amazing wedding here! Everything was set up perfectly and the service was the best! Tracey was absolutely amazing and made sure every detail was perfect. It was a day that we will never forget and the Catamaran helped to make it perfect! -
Quality of service
-
Courtney Sent on 10/15/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Catamaran Hotel is a gorgeous venue! We worked with Amber and she did a fantastic job helping with every aspect of my wedding planning. She was prompt to return emails and phone calls and answered all my questions appropriately. She is also very knowledgeable of local vendors and helpful with everything dealing with the hotel. The food was delicious and the chef was very nice. The Aviary ballroom is perfect if you're wanting a large dance floor with a gorgeous Mission Bay view. The North Lawn is a perfect setting for either a formal or an informal ceremony. Hotel rooms are a little outdated but the view of Mission Bay makes up for it, and they weren't dirty or anything. Overall, the Catamaran was a great location for our San Diego, day time, beach wedding! -
Quality of service
-
Michael Sent on 07/19/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Catamaran was a great place to host a wedding reception. The food was terrific, and the resort was surprisingly not more expensive than other beach locations in Mission Bay. Although I would recommend booking online, as that was cheaper even after accounting for the wedding guest discount that the front desk offers. The reception area is also set up to be close to the resort but secluded from foot traffic of non-guests. -
Quality of service
-
Jennifer Sent on 04/28/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We decided to use the wedding package Catamaran offered which made them responsible for the ceremony, reception and food, and my hair and makeup. I think the amount of items included in this package made it a great value. The on-site coordinator, Karen Cipolla, worked very hard to get all the details perfect for us and made my planning job very easy. The reception food was a 4 course delicious meal that everyone commented was the best wedding food they ever had! The package also included a massage, hair, and makeup done at the salon and spa which was very convenient and their team made me look and feel like a princess. The hotel itself is gorgeous with a Polynesian theme that brought Hawaii to us in Southern California. I would recommend this venue to any of my friends, my wedding was perfect! -
Quality of service
-
Melissa Sent on 10/13/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at the Catamaran and it turned out to be so perfect! They really went out of their way to work with our budget. We had it on the South Lawn on the bay and it was so beautiful. They also catered our reception and I got so many comments on how the food was absolutely delicious!! The staff was also very helpful through our entire wedding planning process as well as on the day of! I would recommend getting married at this resort to everyone! I wish I could do this day over and over again exactly the same each time... how perfect! Thanks again Catamaran!! -
Quality of service
-
Ashley Sent on 07/01/20154.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Let me start out by saying our wedding day went perfectly. Not many couples can say that about their wedding day. There is usually something that is missed, goes overlooked, not ready in time, etc. From beginning to end, the Catamaran staff was awesome. They are very accommodating and make sure they really understand your vision and what you're looking for. The catering manager was there for the rehearsal and day of and made sure everything went smoothly. She even cried when I walked down the aisle (could definitely tell she loves her job). The set up for the ceremony, cocktail hour, and reception was beautiful and professionally done. They even threw in candles and table number holders to avoid any spaces from looking empty and bc they didn't want our table number boards to fall over. So thoughtful! The food was delicious and don't skimp on the hors d'oeuvres! Our head catering person was fabulous and made sure we were fed and had drinks during pictures and during the reception as well. The wait staff and bartender were great and the hotel itself is beautiful. Our photographer mentioned it is her favorite place to do weddings because of the many photo opps this resort has, it's gorgeous! The hotel suite for the bride and groom was amazing as well, it's huge! All of us girls got ready in there the morning of and it fit 12 of us in the living room very comfortably. 270 degree views of the ocean and bay. Definitely recommend for your special day. 2 months later and I'm still bragging about it! My ONLY reason I gave 4.9 and not 5 is because sometimes it would take a few days to hear back about changes in our contract we made and we'd have to call; however, it was wedding season, they do a ton of weddings, and are probably extremely busy. Catamaran is the way to go! I was shocked on how they were on top of every detail. -
Quality of service
-
Irish Sent on 12/02/20114.9 out of 5 rating4.9
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I did a ton of site visits before deciding on my venue. I still can’t believe that I managed to have the Catamaran for my reception venue! I had run by there so many times, around the bay, and always thought the wedding receptions, luaus, and events were so lucky to have their event in a beautiful location. Thanks to my contact, Sylvia, I was able to negotiate a package that worked for my budget. It was a great decision! The guests would have a place to get a hotel room if they wanted. They could also fill the “Catholic gap” at the resort by grabbing a drink at the bar or hanging out on the bay. The package included a cocktail hour with appetizers and alcohol, banquet room, dance floor, dinner, cake, champagne toasts, and suite for the bride and groom. The food was delicious! Sylvia was responsive to all my communication. The venue was gorgeous. (The one issue I had was with the condition of the guest rooms. They are old and dated.) The grounds had so many beautiful locations for our photos. PLUS the SeaWorld fireworks concluded our reception. We watched them from our balcony. I would highly recommend the Catamaran to other brides. -
Quality of service
-
Emily Sent on 07/18/20114.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Catamaran Resort is the place to go if you want to have the tropical feel right at home. For us this was a destination wedding (we live in Vegas) that had that tropical feel at the best price for all our guests. Amber (our catering coordinator) was amazing. She was on top of every question, concern and personal detail we could come up with. We are both chefs so food means a lot to us, Amber made sure we had a great tasting to find our which dishes we wanted for our sit down meal. I had a minor melt down with the front desk the day before the wedding. Amber was on top on the situation with a calm, friendly, professional stance topped off with Mai Ti's for me and my father. We loved the Catamaran and their staff so much from servers to bartenders; everyone was friendly and attentive to us and the guests from start to finish of the wedding. -
Quality of service
-
Ryan Sent on 10/25/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Couldn't of happened without Amber
Amber, the vendor coordinator bent over backwards on helping my in laws with the whole process. I came into the wedding being overwhelmed, but with Ambers kind and guiding heart, she helped our special day become a reality. Sounds cheesy, but when you get married, you appreciate all the help surrounding yourself, especially with 200+ guest. She made the whole process appear seamless. -
Quality of service
-
Tiffany Sent on 10/05/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at the Catamaran Resort & Spa on 09/15/2018. Stephany was our point of contact and helped us throughout the entire planning process. We live in Colorado, so it was a challenge planning the wedding from so far away. However, Stephany was amazing to work with and made everything easy and stress-free!
We couldn't have picked a more beautiful venue for our wedding! It was awesome to have our ceremony, cocktail hour, and reception at the same venue as most of our guests and ourselves were from out of town. Stephany worked closely with us to tailor our ceremony and reception space to our needs and liking. She also immensely helped us change the catering menu to best fit ourselves and our guests. I cannot sing enough praise about her!
If you are getting married in San Diego and looking for the perfect beach/tropical wedding venue, the Catamaran Resort & Spa is the best in town! The staff goes above and beyond and the venue itself is breathtaking! I would highly, HIGHLY recommend! -
Quality of service
-
Lindsey Sent on 08/23/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
I have nothing but positive things to say about the Catamaran for our wedding reception. I worked directly with Amber, and she was there for me for every step of the process. When we toured the facility we liked how the day would flow from ceremony on the beach, cocktail hour in the sand, and dinner/dancing in the boardroom. We had an intimate wedding with thirty people, and every guest told us how much the liked the Catamaran. The food was so great, and every dietary request was handled excellently. One of the things I appreciated about Amber was that she took the time to work with all of our vendors and some of their crazy and outlandish requests. She never called or emailed me to stress me out about the things they were asking for. I also really appreciated how quickly she would respond to my emails and phone calls. Amber made my husband and I feel like royalty from the minute we first toured the location to the minute we departed.
We booked several rooms at the hotel for both pre and post wedding guests, and every reservation was executed perfectly.
The Catamaran was the perfect backdrop for wedding photos.
Here is the only word of advice I will give to Catamaran couples, some of your guests may not like the price of the rooms at the Catamaran. Amber gave me the names of several local hotels with lower costs, for guests on a budget. Some of my guests were not thrilled that I had picked a high end resort for the wedding. However, when they saw the resort they understood that you get what you pay for.
-
Quality of service
-
Joe Sent on 07/15/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Cataraman staff performed amazingly at our July wedding and we couldn’t be any happier with our choice! Amber is a truly knowledgable catering event manager, she was always professional and responsive. We can’t thank the Cataraman staff enough for helping create an amazing evening.
-
Quality of service
-
Casey Sent on 10/09/20124.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Kristin Ackermann in catering was GREAT she was very professional, organized and responsive. I felt she went out of her way to meet every request and detail. The venue is beautiful and having a beach wedding was my dream. It really made for beautiful pictures. We did have some trouble with the rooms and guest services. The front desk is not so easy to work with and the hotel room rates got messed up for my guests other than that I thought it was a fantastic place to have a wedding. -
Quality of service
-
Sheree Sent on 08/14/20124.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sylvia did a great job. The meals they provide for the reception are incredible. Hors d'oeuvre were delicious! We went with the herb crusted chicken and expected a little piece of flabby chicken. We were wrong. It was a large piece of chicken that was cooked perfectly- not dry and the herb crust was crispy. The vegetables weren't over cooked. We were happily surprised. The waitstaff were so professional and did a great job!
The room was set up beautifully and elegant. Everything was perfect.
They accommodated our dj and the photobooth he brought with him.
They are really flexible. -
Quality of service
-
Jordan Sent on 08/27/20114.7 out of 5 rating4.7
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
This is wonderful ceremony and reception venue, just beautiful. I'd highly recommend it to future brides and grooms! -
Quality of service
-
Audrey Sent on 09/23/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Great. Great.
The Catamaran although pricey is worth the buck! Their food, service, and outdoor space was incredible and seamless. -
Quality of service
-
Annie Sent on 08/05/20144.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
We would highly recommend having your wedding ceremony and reception at the Catamaran Resort. Sylvia Ramirez was our wedding coordinator and she was AMAZING. We had to plan our wedding out of state due to being in the military--as you may know, this can be very stressful. But, we made a very specific wedding timeline and Sylvia made sure everything was executed exactly as intended. It's crazy to be able to say honestly that our wedding day went PERFECTLY...everything was on time, the ceremony location was perfect (on the Mission Bay side near the beach), the cocktail hour was really nice, the food was incredible, and the reception hall (Kon Tiki Ballroom) was beautifully decorated---plenty of space, especially if you have a larger wedding with many guests. Our big day was perfect and we had the best time ever. -
Quality of service
-
Jillian Sent on 03/15/20094.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
The hotel & the location in general were beautiful. They were more than accomodating with all of our requests & even put up with my whining about a few trees that I wanted trimmed before the ceremony. Our meeting planner, Karen, was great about returning calls and getting things going the morning of the ceremony. She even checked up on us the day we arrived. My husband & I really wanted to get married on the beach, but it was super pricey (atleast it was to us) so we were married in the gazebo. Everyone had a great day & stay, even the ducks! -
Quality of service
-
Heather Sent on 06/10/20214.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Beautiful venue
Cathy was wonderful to work with. It was difficult during the pandemic, but everything that was important (besides the cake vendor) turned out perfectly. -
Quality of service
-
Janice Sent on 04/18/20154.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Beautiful venue with great views for photos. Staff was very friendly and did a great job in helping us set up for our big day. The food that was served was delicious and there are many choices to choose from. -
Quality of service
-
User1815476 Sent on 09/17/20144.3 out of 5 rating4.3
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 2.5 out of 5 rating2.5
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
I loved my venue the beach wedding was beautiful. The only thing I did not care for was the staff took home my cake. My cake was to feed 200+ people and we only had 85 people at our wedding. The extra cake the staff decided to take home for themselves. Even my wedding coordinator was upset about this. During our dinner the staff did not allow my guest to finish their dinner. They would set the plate down and within 5min they picked it up again. My guest were very upset about this as they did not get a chance to eat. We were in no rush and had plenty of time. Who knows maybe they wanted to take the food home too. I guess I feed their families at the cost of my money for the night. A little upsetting. -
Quality of service
-
User963149 Sent on 10/08/20124.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
We had such a good experience at the Catamaran! It was so cool to be able to have all of our guests be able to be together, while at the same time, do their own thing. It is a true "resort". Being on the water was a big thing for us ~ the view is amazing. The wedding staff is great; the front desk staff is not the best. Good food, great facility, super activities, and amazing view/location. There is nothing else like it in San Diego. -
Quality of service
-
Joyclin Sent on 04/05/20114.1 out of 5 rating4.1-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
The Catamaran Resort Hotel was a great spot to have our wedding. The staff were all nice and in most cases were very helpful*. The food was terrific and there was plenty of it.
The only problem (and this was actually quite a big problem) was that they did not have a designated room for the Bridal party to get ready for the ceremony. This was very upsetting and stressful! I was not able to get ready with my girls and did not even see them before the ceremony because of this. We had to argue with them about this and they finally let me get ready in the SPA. Because of this the ceremony started 20 minutes late which cut in to our photo taking time and reception time. Other than that issue I would highly recommend this place to have an event. -
Quality of service
-
Debra Sent on 08/21/20143.7 out of 5 rating3.7
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 2.5 out of 5 rating2.5
-
Value 3.5 out of 5 rating3.5
-
Flexibility 5 out of 5 rating5.0
The staff at the resort was very flexible & helpful! Everything turned out beautiful! The food stations were amazing & the ceremony location was perfect! -
Quality of service
-
Kate Sent on 08/29/20173.4 out of 5 rating3.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 3 out of 5 rating3.0
-
Value 3 out of 5 rating3.0
-
Flexibility 4 out of 5 rating4.0
My husband and I stayed here last month and had our wedding reception here. As far as event planning, the staff was excellent, though I did feel I had to double-check a lot of items myself in terms of charges, event details and room block changes. However, the catering coordinator Sylvia and the reservations director Andrew Lopez were extremely pleasant and very responsive! Our wedding was beautiful and the staff did an exceptional job making sure guests were happy, food and beverages were excellent although at some point in the night the signature drinks got a little overly sweet, they must have deviated from the recipe. Yewbi, the banquet captain was out of this world, she made the wedding reception so perfect for my husband and I. As for guest stay, the hotel staff was very pleasant, the bell hops went above and beyond. Most of the rooms are in need of an update, but the suite where we stayed was gorgeous with an unbeatable view. We waited quite a long time to get into the room, 3 hours to be exact, and found that early check-in requests weren't accommodated for anyone, but, that's not guaranteed. They are also extremely accommodating about late check-out (which explains the issue with early check in, and was appreciated!). We did find some old bacon in the microwave of our suite, which was disappointing given how long we waited for it to be cleaned. Even more disappointing was the fact that I called with this complaint at 9 am the day before my wedding and by 4 pm the room was still not cleaned. That should have been taken care of immediately - YUCK. Overall, a positive experience with some opportunities for improvement! -
Quality of service
Are you interested?
Are you interested?