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Weddings

Caribe Resort Reviews

Caribe Resort View more information

Reviews

3.7 out of 5 rating
3.7 out of 5 rating
4 Reviews
74% recommend it
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    4 out of 5 rating
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    3.8 out of 5 rating
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    3.3 out of 5 rating
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    3.4 out of 5 rating
Weddingwire
3.7/5 4 reviews
Google
4.5/5 2443 reviews
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    Madison Sent on 09/06/2018
    5 out of 5 rating
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    The Group Sales & Event Manager, Ally, did an amazing job helping out with our wedding. She definitely went above and beyond and made the whole planning experience so much better. The crew did an awesome job with setting everything up as well!
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    Erin Sent on 04/11/2012
    5 out of 5 rating
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    My wedding day (and all of the days leading up to my wedding) could not have been more perfect!! Between the breathtaking venue to the kindness and professionalism of the staff, I would highly recommend the Caribe Resort.
    Christie was very informative and easy going, making my experience as stress free as possible. She took care of me and all of my guests and made sure that every detail was exactly how I had invisioned.
    Lisa, at Cobalt, was also very friendly. She was very helpful in recommending certain foods and knew exactly how much to serve my guests while staying in my budget. My friends and family still talk about how delicious the food was at my wedding!
    The Caribe Resort offers such a variety of gorgeous scenery and caters to so many different wedding styles and I honestly think it's the best venue for a wedding! (and a Vacation...) - ERIN

    Caribe Resort's reply:

    Erin
    Thanks for taking the time to do this!!
  • User2588970 Sent on 04/26/2016
    2.5 out of 5 rating
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      2.5 out of 5 rating
    Let me start by saying the Caribe is an absolutely beautiful beautiful wedding venue. However, you are nickel and dimed for everything and the communication is lacking. You'll need to have patience when waiting for email responses.
    My biggest gripe about getting married at the caribe is that they do not provide any area for bride or groom to get ready in. You'll need to rent a room at your group rate. This will cost you about $450 for once night since you need to pay the cleaning fee, and about $675 for a two night stay. A little ridiculous since you've already paid thousands to use the space. We asked for a late checkout for the day after the wedding and were granted 1 hour but our keys got shut off at regular time anyway. you'll also have to trek through parking decks to get through to the ceremony site. (In your wedding gear, i.e. My wedding gown which did get ripped) For how much this venue costs, I expected a bit more personal contact with the vendor, and maybe a ride in the golf cart to the site would have been very much appreciated. Again, the site is beautiful, but you are on your own for everything else.

    Caribe Resort's reply:

    Hi, I am the new Event Director here at Caribe and I would like to start by apologizing for the lack of communication and response time from the person you dealt with previously. That is not typical of how we do business here at Caribe.

    Since we are not strictly a wedding venue but a private resort, we do require that you be a guest staying with us to use the event space. We do not rent it to the outside public for day use.

    We do offer our beach shuttle for the bridal party and guests and I'm not sure why it was not set up for you but I am very sorry about your dress. As the Event Director here at Caribe I am committed to being on site for all our events to make sure they go off without a hitch and everything is perfect on our end. If anything comes up, I'm here.

    Thank you for your feedback, we're always looking for ways to improve.
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  • S
    Sherry Sent on 06/27/2016
    2.2 out of 5 rating
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    Had trouble with one lady, ( I don't think she works there anymore) But she was our contact person. Didn't seem at all interested in our wedding. We also had weather issues. Not helpful on that front at all, as far as decision making. Lots of miss communication and on some front no communication.

    Caribe Resort's reply:

    On behalf of Caribe, I apologize for your bad experience or lack of effort put into your special event. I am the NEW Event Director here at Caribe for that very reason, and I am committed to giving our guests the most amazing, memorable experience possible. If there is anything I can do to make amends I would love to speak with you. Thank you for your input, we are always looking to improve. Have a wonderful day.