Bona Fide Events Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Carmen Sent on 06/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather and her team are awesome!
Heather and her team were absolutely awesome when helping us plan our wedding. Heather is extremely knowledgeable and we were so lucky and grateful to have her event coordinating expertise for our wedding. We met a handful of times and sent countless emails back and forth. Heather was always very quick to respond to our questions and provided detailed resources to stay on track with planning. We enjoyed getting to know Heather and we would 10/10 recommend Heather and her team at Bonafide Events!Bona Fide Events's reply:
Big thanks to Carmen and Wesley! You two were an absolute delight to work with, and we couldn't have asked for a better team at the Haw River Ballroom & General Store. Cheers to a lifetime of love, laughter, and countless amazing memories together! 🎉💕" -
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Cait Sent on 03/24/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Indespensible!
Heather, Jamie and Amanda were an incredible help both in the run-up to our wedding and on the day itself. We had a very non-traditional celebration, and Heather rolled with it and made sure everything came together just as we hoped. We are so grateful to the Bona Fide Events team! -
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Anna Sent on 11/16/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Experience & connections
Working with Heather was a big help for us. She is extremely experienced and seems to know everybody in the business in the Triangle area, so that saved us a ton of time looking around for vendors. She quickly matched us with vendors who were just perfect for what we were looking for. At the very last minute, we realized we'd forgotten to get table numbers and stands, and Heather literally drove to Michael's on our wedding day to get some. And she seemed completely unbothered - just handled it! -
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Clara Sent on 10/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the perfect wedding
Working with Heather was a breeze. She's responsive, on top of everything and knows so many local vendors and venues; her relationships helped make the process so much easier and gave us tons of confidence. Heather was slightly more expensive than other coordinators we met with, but she also offers more support earlier than the average day-of coordinator and she was extremely attentive to our needs and our goals. It was fully worth the expense for us, and I would choose her again for any other event in a heartbeat. -
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Danielle Sent on 10/02/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Organized Fun Wedding Planner!
From the moment we hired Heather to the final Wedding day, she kept everything so organized & positive. I was like a deer in head lights & feeling overwhelmed with all the planning but Heather kept me grounded. She asked all the important questions & gave great advice on things I know nothing about. She was on top of all the little things. My biggest goal during the wedding was to bye able to enjoy every moment. Because Heather is so good, her hard work & attention to detail, gave me such a joyous experience & I got to really soak in time with my husband & family. I highly highly recommend Heather & her team including the Amazing Jamie! I cannot rave enough. She also recommended our DJ, Florist, Tent & Rental Company who all turned out amazing! And! She kept everything on time all evening!
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+10 photos
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Danielle Sent on 06/06/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding planner ever!
Heather was absolutely incredible to work with. She is so knowledgeable about all things Durham, excellent at letting you know what needs to be done and when, and making sure everything is running smoothly. It was such a huge stress relief to be able to work with her because we didn’t ever have to worry about what needs to be done and when - she does such a great job of keeping you on schedule! All of her vendor recommendations were excellent as well and she does such a good job getting to know you as a couple and making sure the day is perfectly built around you. We had the most wonderful time at our wedding and are beyond grateful for all of her help! -
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Zoe Sent on 05/31/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Planner In Orange County, NC
Everyone at Bonafide Events made our wedding experience super special and worth while. My husband and I were apprehensive about having a larger event for our wedding, but my mother found Heather to be our planner and we couldn’t have done it without her and her other staff. I would not bat an eye to hire the Bonafide Events team again. Even if we would’ve had a smaller wedding at our farm, if we had gone that route, it would’ve been a million times better. Heather is so knowledgeable and personable. They made our wedding day and our guest’s experiences’ a million times better, from the best caterers to the best local flower farm around. Thank you Bonafide Events, from the bottom of our hearts. -
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Elicia Sent on 05/20/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding - Haw River Ballroom
Heather/Bona Fide Events was fantastic to work with. We booked her wedding planning services for our wedding at The Haw River Ballroom. The staff recommended her, and I see why.
She was really familiar with the venue and all of the vendors which really helped the whole process run smoothly. She also recommended a florist and hair/makeup artist that I absolutely loved.
Bona Fide also provides a variety of service packages, which is really nice when you're trying to stay within a budget. We also had the option to add on additional services to our package if needed. The flexibility, services offered, and price points were better than the other wedding planners I checked out.
Heather is quick to respond to emails, made sure we stayed on track with our booking and planning timelines, and helped our wedding day run smoothly. She helped us curate a timeline that fit the vibe of what we wanted for the day. She also took over vendor coordination about two weeks before the wedding. We didn't have to worry about handling any last-minute or day-of details with any of them.
Aside from her ability to do her job well, she is a delightful person. She brought a lot of energy and joy to all of our meetings. I would highly recommend Bona Fide Events!Bona Fide Events's reply:
Awww, thank you, Elicia! What a sweet review from such a sweet couple. Both you and Morgan were a joy to work with! I especially appreciate that you remarked upon my experience at Haw River Ballroom and with many of the vendors who work there. It's a magical place! -
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Meghan Sent on 12/19/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather’s the best
I had a wonderful experience with Heather & team. So helpful, kind, and professional. I couldn’t imagine my wedding day without her!Bona Fide Events's reply:
Thanks, Meghan! You and Ben were so fun to work with and the Haw River Ballroom was electric! I hope you and your have a happy holiday. Cheers, Heather -
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Dale Sent on 11/20/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding.
Mark and I had hoped for a wedding to be simply elegant. Heather listened to our hopes and dreams. With that she guided us to make excellent decisions on everything from venue, wedding cake, flowers and much more. We could not have done it without her.-
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+2 photos
Bona Fide Events's reply:
Thank you for the kind words, Dale! Nothing like planning a wedding in four months....we had some fun. And, the vendors I work with make me look good. Cheers to the holidays! -
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Jennifer Sent on 11/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Adventure Continues
A Bonafide Event and Heather Thomas was an absolutely crucial part of our wedding day. Heather made the day run smoothly, managing our busy and unique schedule of events from the outdoor garden ceremony to the butterfly house sanctuary to the live music patio cocktail hour to the dinner and dancing reception in the aerospace center of our unique museum venue. Heather was so organized and communicative, making sure everything was taken care of. As an anxious bride, she was so wonderful and reassuring. I would recommend Heather and Bona Fide Events over and over again! Thank you for making our vision come to life. -
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Maya Sent on 06/19/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding planning team!
Heather and her team at Bona Fide Events made sure our day was absolutely perfect! They thought of every detail, anticipated any potential issues before they could arise, and executed our vision for our wedding day perfectly! We are so grateful. And on top of all that, Heather and her team were incredibly kind while simultaneously getting everything done! -
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Victoria Sent on 05/19/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There for us every step of the way...
My now husband and I were pretty lost when starting to plan our wedding. For two adults with adhd, it felt almost impossible to figure out how to plan a wedding for a 100 guest count. It was important to us to include as many family members and friends as possible, so a small wedding was not an option for us.
We couldn't have done it without Bona Fide Events as our wedding planning service. Heather and Jamie made it as easy as possible and helped to reduce stress and to think ahead about getting things in order. They shared numerous resources, provided timelines, set appointments well in advance, had a rain backup plan (that we ended up using!), supported our diy ideas while also providing realistic advice, worked well with all of our vendors (especially our venue owners/managers at The Colonial Inn), had a positive and encouraging attitude, and kept cool leading up to and on the day of our wedding. Heather and Jamie were rockstars on the day of the wedding. With having to adjust plans due to the rain, they were on it and didn't skip a beat. There are so many things to think about, and when you're stressed it's normal to forget something. Both planners brought in last minute supplies of their own to lend to us last minute. We are so grateful for that.
Due to the rain, there were a couple of things we had planned that couldn't happen at the ceremony such as bubble girls using handheld blowers when walking down the aisle in leu of throwing flowers. I had hand painted each blower and attached flowers to match the decor. Heather and Jamie asked the bubble girls to use them during our send off outside instead. It was perfect and something that we wouldn't think of on our wedding day when we are experiencing a dream with our family and friends. Bona Fide Events were there every step of the way and helped to make our special day the best of our lives.-
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+5 photos
Bona Fide Events's reply:
Jamie & I loved working with the two of you! Weather is a thing in NC, and we try our darndest to make things happen and somehow include all of your special moments in the day despite the forecast. Your guests had a great time; what a night, and I hope to see you around the Borough!
Cheers, Heather -
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Sarah Sent on 05/13/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!!!
We loved working with Heather ! She is relaxed, knowledgeable, fun and kind and took all the stress out of our wedding day. She had excellent advice throughout the process and made our day perfect! We are so so grateful to her and I would highly recommend her to anyone else!! -
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Courtney Sent on 12/19/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience with Heather at Haw River Ballroom
Heather was recommended to us by the event manager at the Haw River Ballroom and it was so helpful to have someone who knew the venue so well, was an old pro at running weddings, and could recommend local vendors who also knew the venue. Her signature timeline is also remarkable and the entire wedding party was incredibly thankful to have a detailed understanding of all the moving parts. It was also wonderful to have Heather at our American Party Rentals meeting, to help us understand the more opaque parts of wedding planning, and to take SO MUCH STRESS off of my husband, my family, and I on the big day. Looking back I can't imagine coordinating all the day-of details without Heather and her team. -
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Lucy Sent on 12/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather was the best!
She was our day of planner and did such a great job. I felt very calm that day knowing she was behind the scenes. She was super response during the process and most importantly, made us feel really comfortable. During the reception, I ended up changing my dress earlier than planned and she seamlessly changed timing with the other vendors in the moment. I would recommend my friends use her any day.Bona Fide Events's reply:
Thank you, Lucy! Sometimes we have to roll with the changes. It was great working with you and Ian! I hope the two of you have a Happy New Year. -
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Kaleigh Sent on 11/27/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bona Fide Events is the best!
Working with Bona Fide Events was absolutely amazing and I highly recommend them to anyone having a wedding. We came in a little late in the game requesting help and Heather was able to take us on as clients. I truly enjoyed working with Heather as she was organized, knowledgeable, professional, and so kind. Bona Fide made our vision for the wedding possible and took so much stress off our plates! -
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Kelsey Sent on 10/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bona Fide Events is excellent!
Heather at Bona Fide Events is a truly fantastic wedding planner! We unexpectedly had to change our ceremony venue 3 weeks before our wedding, and Heather perfectly managed all the changes. She worked quickly to update our vendor team of the ceremony venue change and she kept us calm. She also helped our wedding day run so smoothly and efficiently. It was truly an amazing day for us thanks to Heather's help and management! -
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Hadley Sent on 10/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
easy and efficient!
Heather and I worked together for partial planning, design planning and day of coordination. She was extremely helpful from the start with vendor recommendations, her experience and connections in the triangle definitely set her apart. Her help with finalizing design as well as coordination with rentals were my personal favorite parts of her services as she was able to fill every gap that we weren’t thinking of. As far as day of coordination, my husband and I had not a worry in the world that everything would run smoothly with vendors and guests and even if it didn’t, we had no idea! We truly just enjoyed our day with friends and family with no concerns thanks to Heather and her team! -
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Karl Sent on 12/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Organized, Prepared, and a Wonderful Person!
Heather is AMAZING! She did a wonderful job of getting us pointed in the right direction early so that we could secure some amazing vendors. She gave us great guidance and recommendations throughout the planning process and was super organized and worked hard to help us realize the vision of our perfect wedding so that she could execute that plan. Wedding day ran so smoothly, and Heather is absolutely the hero here. She was organized, built a clear timeline and orchestrated so many moving pieces seamlessly. If I could do it all again, I wouldn’t change a thing. Thanks so much Heather! -
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Elizabeth Sent on 10/30/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience with Heather at Bona Fide
We had a great experience with Heather at Bona Fide in planning our fall wedding! She is very sweet, knowledgeable, and efficient with all aspects of wedding planning.
Originally, we were on the fence about having a wedding planner at all. My now-husband and I are very organized and detail oriented, but we quickly realized early in the planning process that we were in over our heads in planning the kind of wedding that we wanted. We loved Heather the second we met her, and having her working for us behind the scenes was more of an asset than we could have realized when we initially hired her. We were planning our wedding out-of-state, and it was amazing to have Heather on the ground, coordinating with vendors, and giving us all the info we needed to make our wedding day come together the way we wanted. We called on Heather SO many times for vendor recommendations (her vast knowledge of all the vendors in the area is stunning), and every time, she came through with an excellent recommendation for our specific request.
Heather is also extremely flexible - we did the bulk of the wedding planning during the bizarre time of COVID, and since we were out of state, we had to do everything via Zoom. Heather accommodated this logistical challenge seamlessly and was always flexible with meeting times and communicated very well with us.
Heather and her assistant Harley were also incredible on the day of the wedding. They orchestrated all the vendors, timing, and placement for everyone perfectly, and my husband and I didn’t have to worry about any details on the Big Day – Heather did it all. Heather, we are SO grateful to have worked with you, and thank you for helping us have the wedding of our dreams!! -
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Kasey Sent on 10/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Heather!
We simply cannot say enough good things about working with Heather. From a by-the-minute timeline to detailed questionnaires for ceremony and reception planning, she was on top of things from the time we hired her. Although she was a "month of" coordinator for us, she graciously answered my zillion questions much further than a month out. We really appreciated her working closely with us to make all of our intentional details come together (like bringing in our own craft beer from all over and having our dogs around for pictures), and we equally appreciated her taking charge the day of so we didn't have to worry about anything. Special shoutout to Debra (assistant wedding planner) too...we hadn't met her before our wedding day and she fit seamlessly into everything and helped our day go so smoothly. They also PERFECTLY orchestrated end-of-night breakdown...my mom went to get her car and by the time she pulled it around, they had everything ready to load in her trunk. If you're looking for someone who will work with you to get your vision for your wedding exactly right while also being able to take over when things get crazy, we can't recommend Heather and Bona Fide enough. Thank you! -
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Slb Sent on 09/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quite Amazing!
Heather of Bona-Fide Events (and ace assistant, Harley) were hired as the "day-of" event coordinator for my daughter's wedding and reception at the Cookery; but in all actuality, Heather's efforts were present during the entire year of preparation. And it was a very tumultuous and heartbreaking year within our families. While we were distracted with very challenging circumstances, Heather was filling in blanks we didn't know existed. Even the day of when I realized I left the cake set 200 miles away, Heather was clutch in securing another. Her vendor recommendations proved to be perfect matches for my daughter's unique vision. But what best sums up Heather's effort occurred at the end of the night during breakdown when near 11:00 pm I was presented with the cake stand to return and my face went blank. Heather swooped in and just said "I'll take care of that". Going above and beyond...Thank you, Heather!!
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Eross Sent on 09/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Coordinator For Our Wedding!
Heather was wonderful to work with! She was super responsive and communication extended earlier beyond the "month-of" coordinator duties to provide the best plan for us. She was very collaborative and lined up our day exactly to our liking. Her catering background shined as the logistics and workflow aspects were seamless throughout the progression of the wedding. Thee ceremony, cocktail hour, dinner, dancing (most important part for us), and the exit went as planned thanks to her and her assistant tirelessly working in the background. I would most definitely recommend Heather, she's simply amazing to work with! -
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Erica Sent on 07/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldnt have made a better decision!
Our wedding day turned out better than either of us could have imagined. Heather was so helpful in the months leading up to and exceeded our expectations on the wedding day. We received so many compliments, including how well organized and smooth everything went. Less stress meant we could truly enjoy each other and dance the night away (which we did :). We couldn't have done it without you, Heather. Thank you! Your help was invaluable. -
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Eileen Sent on 06/19/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Invaluable help for out of town parents of the bride
When our daughter told us she wanted to be married in Durham, which is across the country from where we live, we knew we needed the assistance of a wedding planner, primarily to help us find and select a venue and all of the vendors. Ultimately, Heather went above and beyond our expectations. Each step of the way Heather shared with us not only the options available, but her recommendations as to each vendor, based on her vast knowledge and experience. Heather was respectful of our budget, was very patient with us as she guided us through the process from afar, worked with all of the vendors when we had to change the wedding date due to COVID, and kept the bride and groom on track with meeting all of the pre-wedding deadlines. Our daughter's wedding day could not have been any better, and Heather deserves all of the credit. -
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Mckenzie Sent on 06/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is the absolute best!
Heather has been with us since we were originally planning our wedding for June 6, 2020. We were unable to have the planned date due to covid, but Heather stuck with us for two more date changes. Throughout the whole planning process, Heather was a source of reassurance and comfort. She was able to answer any question I had promptly and was always patient with us when we hadn't made up our minds about some things. When our wedding finally happened she made it go seamlessly from the rehearsal to the last send off. If you want a highly qualified, no non-sense planner, Bona Fide events is for you! -
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Trisha Sent on 05/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not have done this without her!
We hired Heather to be out "Day of "Co-ordinator. We planed much of our home wedding but needed her to be 'US' on the day. Heather was amazing. She provided more so much help and support and recommendations before the big day, offering advise and support way beyond what we thought we had contracted for. We could not have done this without her.Bona Fide Events's reply:
Thanks for the wonderful review, Trisha! I pride myself on being resourceful. It was a pleasure working with you and Jay on your very special day. Glad to help! -
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Paula Sent on 05/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommended
We appreciated Heather going above and beyond to help after the wedding with 3rd party issues. She also went above and beyond at the wedding, jumping in to help with things that weren't even her job. Her assistant Jamie did as well. She is very professional. She was also very flexible in working with us when we had to make a lot of changes along the way due to COVID safety concerns. She was always quick to respond as well. Thank you, Heather and Jamie!Bona Fide Events's reply:
Thank you, Paula Rosine! If we see something to take care of, we take care of it. We plan for a smooth day but are ready to take the helm if need be. So happy that you and Simon had a wonderful wedding day! -
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Emily Sent on 04/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is the BEST
Heather is absolutely wonderful to work with! She was always available to answer questions, provide recommendations and calm my nerves. She went above and beyond to make sure our day went smoothly and matched our vision, including helping set up tables and decor when the caterer fell through and working with the lighting vendor to get a proposal within our budget. I cannot say recommend her enough!!Bona Fide Events's reply:
Thank you, Emily! The gardens looked beautiful with your guest table vision. I hope that you and Mike had a blast on your amazing honeymoon! -
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Elle Sent on 02/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is the best!
Heather was amazing!! She helped ease my mind and figure out how to make my wedding flow in the way I had envisioned. She was very good at communicating and even with the headache of getting married during Covid and a snowstorm, she made us feel like everything was under control! -
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Devon Sent on 12/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bona Fide Events
Heather was accessible, responsive, and nice to work with. Given her extensive experience in the event industry, she was super knowledgeable and had good relationships with essentially all of our vendors. She and her assistant, Jamie, made sure our wedding day went off without a hitch! -
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Alyssa Sent on 12/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience!
Heather was absolutely marvelous! She was so communicative; she gladly met with us via zoom, quickly answered endless emails, provided invaluable recommendations of vendors and facilitated them all working together seamlessly! Heather was kind, patient, helpful and the perfect amount of involved in the process and event! Cannot recommend her highly enough! She is THE BEST! -
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Shelby Sent on 11/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Trust in Heather
So many times throughout the process we've said to each other, "Thank God for Heather!" Planning a wedding can be stressful but having Heather on your team means you can trust that one of the most important days of your life will be one of the happiest days of your life. Heather is super detail-oriented and makes every consideration of how to make your wedding uniquely your own. We also just loved chatting with her and enjoying her company. We got to meet her associate Debra on the day of the wedding who was also very kind and helpful. We're so happy that we had Bona Fide Events helping us along the way.Bona Fide Events's reply:
Wow! Thank you, Shelby! You and Aaron were both such a pleasure to work with throughout the process. I loved your warmth, adventurous spirit, and kindness. I appreciate all of your kind words and hope to bump into you two running around our favorite little hometown soon! Cheers, Heather -
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Kendall Sent on 11/10/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best coordinator!
Heather is the best! I couldn’t imagine our day with out her. She is very personable, responsive, and will do anything do help give you the wedding of your dreams!Bona Fide Events's reply:
Thank you so much, Kendall! I am so happy that the two of you finally got that wedding of your dreams. I wish you many happy years together and great success in Charleston! Best, Heather -
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Stephanie Sent on 11/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing working with Heather!
Amazing is the best word to describe the quality of Heather’s work and professionalism. She was a dream to work with and guided us from start to finish. She was able to give us recommendations and incite throughout the process. On our daughter’s wedding day we were able to relax and just take in the magical day because Heather was there. Our vendors also commented to us how wonderful it was to work with Heather.Bona Fide Events's reply:
Whew! We did it! The ceremony was beautiful and what fun everyone had at the reception. Thanks, Stephanie!
Best, Heather -
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Lisa Sent on 06/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delivered more than expected.
When we started planning the wedding, we didn't think we needed a wedding planner, but Heather quickly demonstrated her worth by navigating us through the process until the big day. Since we were a "Covid" wedding, we were faced with many challenges that weren't part of the normal planning process. Heather always stepped up to the challenge and exceeded our expectations, devoting more hours and never asking for more money. It was one of the few times in my life that I paid someone more than I was billed, which is a true testament of the outstanding job she did for us. -
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Matt Sent on 06/04/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather - Wedding Coordinator Extraordinaire!
Heather did a fantastic job making sure we had a good experience, clear communication between ourselves, our families and our vendors. She paid attention to all the details and timing we would have neglected and made our big day seamless -
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John Sent on 05/12/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!
Heather was amazing! She helped us through thick and thin of wedding planning during COVID, and went above and beyond to make our day perfect. No problem to big (or to small) for her to help with. We love Heather, and give her our most enthusiastic recommendation for your event!Bona Fide Events's reply:
What a rollercoaster, but we made it! It was a delight to work with both you and Cathy on your extraordinary wedding day with a Carolina Blue sky and all! Looking forward to seeing what the future holds for you two. You both were radiant! :) -
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Jason Sent on 03/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top notch!
Heather was amazing from day 1. We used Heather for our 25 year wedding vow renewal. We did a full wedding and Heather was outstanding. Heather was there every step of the way day or night and missed nothing. Heather has a vast array of vendors to ensure your day goes off without a hitch. You won’t find a better value.Bona Fide Events's reply:
Thanks, Jason! Working with you and Becca was so much fun. It was so good to be creating beautiful events again, and planning my first wedding (okay....vow renewal!) at The Colonial Inn was extra special!
That picture of you two says it all! -
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Kathryn Sent on 12/31/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather the Hero!
Heather, the owner of Bona Fide Events, is simply wonderful. SUPER organized and great about keeping you on track/schedule with deadlines both hard and soft (such as -- you really should get your preliminary rental order in X months early to make sure they don't run out of what you want for your wedding date -- things that I never would've thought of doing so far out!) She is also very knowledgeable and connected, and even though we hired her to be more of a "day-of" coordinator, she was more than happy to help us find vendors and options for things like pipe & drape that fit our finite budget. When our Oct 2020 wedding had to get pushed a year due to Covid, she was once again helpful and flexible, making sure we checked all the boxes to postpone our big day without incident. Having her on our team has truly allowed me to sleep better at night - both before and during the pandemic!Bona Fide Events's reply:
Thank you for the wonderful review, Kathryn! The past year has been a year like no other. Being flexible and helpful with reschedules became a part of my skill set that I could have never imagined. Despite the challenges, we will get this wedding celebration in, and it WILL be a party for you, Nik, and all of your friends and family. Count on it! -
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Becca Sent on 12/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Full Service Wedding Planner
Heather Thomas was an absolute god send for my mom and me during planning my wedding. As a wedding professional myself, I had a tendency to get too involved in the details that were stressing me out, and she was able to gently pull me back and made the entire process not only seamless and stress-free, but fun and enjoyable. She charmed my mom with her warm personality and ability to tame her frazzled daughter!Bona Fide Events's reply:
Thank you, Becca! I enjoyed working with you on your special day. And, it was fun to work in Chapel Hill with so many wonderful vendors and friends to boot! -
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Lisa Sent on 12/20/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceed Expectations
Heather has exceeded our expectations in every area. The pandemic created difficult issues for us; having to reschedule due to the lock down and our caterer going out of business and losing 50% of our deposit to mention a few. Heather went above and beyond to help us.Bona Fide Events's reply:
Thank you, Lisa, for trusting me with the challenges that 2020 has brought to us all. I just know that Maggie and Michael's wedding will be a great success! I will be there the whole time! Cheers, Heather -
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Josh Sent on 12/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made our wedding seamless
My wife and I loved working with Heather to plan our wedding. She was organized, accommodating, attentive to details, and had great ideas. On the day of, she was there to run the show; we just enjoyed the moment and didn't think for a second about logistics, knowing that Heather had it all covered. That was priceless. I would recommend her without hesitation to anyone planning a wedding. Well worth the investment! -
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Josh Sent on 11/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
- Wedding Planner
Heather is incredible. She made the wedding planning easy and best of all, on the day of the wedding she handled everything. There were no surprises and she delivered everything we asked far. She is by far the most valuable vendor at our wedding. I wouldn't want to plan a wedding without her. -
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Ryan Sent on 07/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather can handle anything!
Working alongside Heather as a vendor was excellent! I was very impressed by her attention to detail — she meticulously situated the dangling seating chart mobile to perfection — and her knowledge of which aspects of the event were most important to the bride and groom. When a surprise circumstance forced last-minute changes to the whole timeline, Heather kept her cool, galvanized the the entire vendor team, and smoothed everything over with the clients like a pro. She will do whatever it takes to make sure you are thrilled with your event, and she'll be perfectly poised while she does it! -
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Dianne Sent on 06/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Decision Made
People kept asking ‘aren’t you stressed/busy/overwhelmed with the upcoming wedding?’ And I kept wondering why they were asking. Between Heather (and my amazing daughter) everything was under control. Heather’s professionalism, attention to detail, connections and calmness during the months leading to the event helped us enjoy the process. She completely worked with the bridal couple to accommodate their choice of vendors, anticipated problems before they arose, and was calm and capable at all times.
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Kirsten Sent on 06/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We'd choose Bona Fide again in a heartbeat
We are so grateful to Heather for the care and expertise that she brought to our wedding planning process. My fiance and I were planning a wedding amidst a busy year- graduate school, starting new jobs, moving, etc.!- and Heather helped keep us on track as we got closer and closer to the big day. One of the things I've appreciated most about Heather is that she's straight with you- she has the imagination and sense of fun to help you dream up a beautiful, joyful event, but she'll also be frank and candid with you about budget, what's going to work best, what you have to have and what you can go light on, etc. On the day-of we were able to relax knowing that Heather really understood our vision and was behind the scenes working with our various vendors and making everything run smoothly. We would recommend Heather and Bona Fide events in a heartbeat for weddings and other events. -
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Emily Sent on 06/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heather is Fantastic!
Heather was an immense help to us in planning our wedding. She has so much experience with planning and coordinating events so she thinks of thinks of all the small details that are not on most people's radars. She is a joy to work with, super personable, kind and composed. She was very helpful leading up to our wedding in thinking through all of our vendors, the timeline etc. but she was truly a lifesaver the day of our wedding. We had some issues with the timing of our dinner and she remained calm and composed and made sure that the wedding still ran smoothly and everyone had fun. Really can't recommend Heather highly enough. -
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Mark Sent on 06/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top Notch Wedding Day Help
Heather is awesome! She was a great help with everything on the day of the wedding. She took charge and we didn't have to worry about anything. Leading up to the wedding she was a great help getting in contact with all our vendors to make sure everything was set for the wedding day. She was also a great help when our bakery closed down 4 weeks before the wedding. Whenever we had a question she was really quick to respond and offer advice and solutions.Bona Fide Events's reply:
Working with you both was so much fun! And, the rain stayed away so we got in the rooftop ceremony. Win. Win! -
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Anh Sent on 05/29/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A stress-free wedding
My husband and I didn't think we needed a day-of wedding coordinator when we started planning our wedding a year ago. We then realized just how stressful it would be if we didn't have someone to coordinate with different vendors and take care of everything on our wedding day. Heather created a wedding timeline and a floor plan for us. She communicated with all of our vendors and remained calm and professional when we had to change our wedding timeline several times and changed our getting ready locations at the last minute. She was very nice, enthusiastic and easy to get along with. We highly recommend Heather!Bona Fide Events's reply:
Thank you, Anh! You both were positively beaming! Thank you for including me in your wonderful celebration of love. -
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Jason Sent on 05/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful help from a caring person!
We were so lucky to have Heather help us coordinate our special day. She came in to a rather piecemeal plan and helped tie everything together into a cohesive and beautiful event. On our wedding day, we didn't have to worry about a thing knowing that it was all being managed by her capable hands. Thanks so much Heather for all your help! -
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Allie Sent on 04/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A worry-free wedding!
Heather was the perfect combination of efficient and yet very calm. She gave me wonderful guidance during the decision-making phase. She helped me save money without cutting corners and, when the big day drew close, she was on top of every last detail. Initially I didn't think I needed a wedding planner. Now I know I couldn't have done it without her. -
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Evan Sent on 12/26/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bona fide is the best
Heather and her team at Bona Fide walked us through each step in the wedding planning process, checking in to make sure we were on track, and helping to coordinate the big day. Everything went extremely smoothly and I was able to fully enjoy my wedding since I knew Heather had all the logistics covered! -
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Brendetta Sent on 10/14/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience for a Busy Couple
We planned a wedding reception almost two years after our actual wedding ceremony due to COVID and we weren't sure where to start. Thankfully, Heather with Bona Fide Events was quite knowledgeable, flexible, and helped us create a night we will never forget. We were both extremely busy during the planning and organizing of the event and Heather kept us on track, on schedule, and filled in all the gaps. We would definitely recommend Bona Fide Events for wedding or other event planning. -
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Katie Sent on 04/14/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great service!
We loved working with Heather! She made our day run so smoothly and it was the best day! She is a preferred vendor for the venue we chose, so it also helped that she was very familiar with the space and staff. We didn't need much help for stuff before the wedding with logistics, but for day-of event management is where she was extremely helpful for us--it is exactly what we needed!Bona Fide Events's reply:
Hey Katie! Thank you so much for the fantastic review! We're absolutely thrilled that we could make your big day at The Rickhouse run smoothly and provide the support you needed. Your kind words mean the world to us! Wishing you and Grant all the happiness in the world. Congratulations again, and cheers to an incredible future together! 🥂 -
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Melissa Sent on 12/22/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Well coordinated stress free wedding
Heather was instrumental in helping to coordinate the events of our wedding in October 2021. Because our venue necessitated hiring vendors for almost all aspects (food, linens, place settings, bar ware, flowers, tents, lighting, sound, etc) we relied heavily upon Heather’s expertise and networks within the industry. Always optimistic, energetic and organized, Heather seamlessly arranged the details, timelines, and full oversight of the vendors exactly as we imagined. The planning meetings we had were well timed and productive, and always conveyed a sense of accomplishment. Heather ensured all the details came together and even helped with contingency planning at the last minute! We’d absolutely recommend Heather and Bonafide Events to anyone seeking full service coordination, or even specific services tailored to your individual needs. -
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Lindsay Sent on 09/29/20254.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Loved our experience with Bona Fide Events!
Heather was an incredible coordinator for our wedding at the Rickhouse this September. Her knowledge of the venue, vendors and all the little details that needed to be covered was essential to making the day happen, pretty much seamlessly. Heather is very knowledgeable and well connected with local vendors. I'm not sure there was a question I had that she didn't have the answer to or an issue that came up that she didn't quickly figure out. Overall, we had an amazing celebration with friends and family while she took care of all the details...would definitely recommend! -
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Susan Sent on 07/09/20232.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Would not recommend to friends
Mother of the bride writing:
Purchased day-of wedding coordination package.
Some examples from our experience:
-Heather sent timelines for morning day-of hair and makeup services (for 6 women) and had the bride scheduled to receive hair and makeup at the same time. ?? Bride ultimately had to make the schedule.
-The large expensive floral arrangements that were supposed to be placed behind the bride and groom for dinner, remained in the corner of the venue from the ceremony. Mother of bride had to flag down a venue employee during dinner to ask to have the floral arrangements placed at head table but photos were already being taken and included just the blank sheeting behind bride and groom.
-Timeline was developed so speeches would be given during the first band break. Band broke, dead air space. Mother of bride had to go find Heather to get microphone for the best man to start speeches.
Bona Fide Events's reply:
Susan, I am disappointed to learn that I didn’t meet your expectations on your daughter’s wedding day, especially since seeing how happy Sarah and Scott were throughout the celebration was such a treat for us. My team and I always strive to deliver a five-star experience for our clients. I understand you may have had some concerns, but I’d love to have a more detailed conversation offline to better understand your perspective. Could you please reach out to me at 919.698.0518? I hope to hear from you. Thank you, Heather -
Quality of service
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