Best Western Gateway Grand Hotel and Conference Center Reviews

Reviews

• Gabrielle Sent on 07/18/2016
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  The space was amazing and the food great. I don't think there is a better value in Gainesville for a ballroom that can fit 100+ people. I started this process with Jorge and worked with several different people over the months but in the end every staff member I worked with was professional and accommodating. My guest loved the hotel for their stay and we had blocked about 20 rooms.

  The space was amazing and the food great. I don't think there is a better value in Gainesville for a ballroom that can fit 100+ people. I started this process with Jorge and worked with several different people over the months but in the end every staff member I worked with was professional and accommodating. My guest loved the hotel for their stay and we had blocked about 20 rooms.
• Ash A. Sent on 07/17/2022
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  Great hotel for wedding block and rehearsal dinner

  We used the Best Western Gateway Grand as our primary hotel for our wedding guests. We also had our rehearsal dinner at the hotel. We also hired the shuttle to transport our distinguished guests from the hotel to our wedding venue (Valley View). They were very helpful in arranging our wedding block - even though we accidentally picked UF graduation weekend for our wedding. Scott, Vanessa, and Shannon were great to work with. The hotel could use a few aesthetic updates. The staff treated our guests very well. We are so glad we chose Best Western Gateway Grand.

  We used the Best Western Gateway Grand as our primary hotel for our wedding guests. We also had our rehearsal dinner at the hotel. We also hired the shuttle to transport our distinguished guests from the hotel to our wedding venue (Valley View). They were very helpful in arranging our wedding block - even though we accidentally picked UF graduation weekend for our wedding. Scott, Vanessa, and Shannon were great to work with. The hotel could use a few aesthetic updates. The staff treated our guests very well. We are so glad we chose Best Western Gateway Grand.
• Sheila Sent on 12/12/2015
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  We had the best experience ever. Our wedding was perfect and we owe a lot of the success to Best Western Gateway Grand and their staff. We were treated like we were their most important Bride and Groom. I will highly recommend to any couple looking for a venue to choose The Best Western Gateway Grand

  We had the best experience ever. Our wedding was perfect and we owe a lot of the success to Best Western Gateway Grand and their staff. We were treated like we were their most important Bride and Groom. I will highly recommend to any couple looking for a venue to choose The Best Western Gateway Grand
• Gina Sent on 06/11/2015
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  Jorge was amazing in creating the wedding of my dreams. He was extremely helpful and caring during the wedding process.

  Jorge was amazing in creating the wedding of my dreams. He was extremely helpful and caring during the wedding process.
• Jana Sent on 06/12/2015
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  I had my wedding reception here and it was amazing. Jorge took the best care of my husband and I. He was there every step of the way and always returned my call and email almost instantly. The food, bar and staff were all amazing. They decorated the venue over what I expected and it was by far the greatest night of my life. I wouldn't pick anywhere else to have my wedding. Jorge is amazing at what he does!

  I had my wedding reception here and it was amazing. Jorge took the best care of my husband and I. He was there every step of the way and always returned my call and email almost instantly. The food, bar and staff were all amazing. They decorated the venue over what I expected and it was by far the greatest night of my life. I wouldn't pick anywhere else to have my wedding. Jorge is amazing at what he does!
• Kevin Sent on 07/28/2014
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  The Project Manager Jamie was very helpful and did a great job to help put everything together and make it flow smoothly. The room was great and the food was delicious. The staff was very prompt and attentive to the guests. This was not our first event at this Hotel and I would deffinitly return and recommend them.

  The Project Manager Jamie was very helpful and did a great job to help put everything together and make it flow smoothly. The room was great and the food was delicious. The staff was very prompt and attentive to the guests. This was not our first event at this Hotel and I would deffinitly return and recommend them.
• Brenda Sent on 06/17/2014
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  Excellent staff and everything went exactly as planned. The food was exquisite and the catering director was very hands on during the planning process, especially during the event itself.

  Excellent staff and everything went exactly as planned. The food was exquisite and the catering director was very hands on during the planning process, especially during the event itself.
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  User1642295 Sent on 06/02/2014
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  Gateway grand is the best venue in town. Their prices and food cannot be beat! Service and help was the best!

  Gateway grand is the best venue in town. Their prices and food cannot be beat! Service and help was the best!
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  User1640229 Sent on 05/31/2014
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  Jorge at Gateway Grand was absolutely incredible! He is such a sweet person and so knowledgable and helpful. I loved that this place didn't nickel and dime you like so many other wedding venues do. Everything was included in one base price. The food was astonishing and we received many compliments on how delicious it was from our guests. Service was wonderful. Really made everything such a breeze for planning and stress-free.

  Jorge at Gateway Grand was absolutely incredible! He is such a sweet person and so knowledgable and helpful. I loved that this place didn't nickel and dime you like so many other wedding venues do. Everything was included in one base price. The food was astonishing and we received many compliments on how delicious it was from our guests. Service was wonderful. Really made everything such a breeze for planning and stress-free.
• Margaret Sent on 04/18/2014
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  Our family celebrated my son & daughter-in-law's wedding & reception at the Best Western Gateway Grand last weekend. From the very moment I spoke with Jorge, I knew this was the right place. We were treated like royalty from the moment we stepped foot in the hotel. The level of professionalism, accommadation, courtesy & hard work cannot be beat! It was truly the best hotel experience we have ever had. The grounds are beautiful, the food was incredible, the rooms were clean & so comfortable. And my biggest stress was relieved when I learned the hotel is pet-friendly.

  Our family celebrated my son & daughter-in-law's wedding & reception at the Best Western Gateway Grand last weekend. From the very moment I spoke with Jorge, I knew this was the right place. We were treated like royalty from the moment we stepped foot in the hotel. The level of professionalism, accommadation, courtesy & hard work cannot be beat! It was truly the best hotel experience we have ever had. The grounds are beautiful, the food was incredible, the rooms were clean & so comfortable. And my biggest stress was relieved when I learned the hotel is pet-friendly.
• Debbie Sent on 08/16/2013
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  I want to give a high recommendation to Jorge Negron. Our daughter and son-in-law had their reception at the Best Western Gateway Grand. It was fantastic! Jorge Negron was wonderful from start to finish. He is the consummate professional. His advice was always spot on. I relied heavily on his expertise, and he knows his business. I would highly recommend this venue because of Jorge. You are in great hands with his knowledge, kindness, and professionalism. There are not enough words to say what a fantastic job he did for our family. We give the highest rating to Jorge Negron!

  I want to give a high recommendation to Jorge Negron. Our daughter and son-in-law had their reception at the Best Western Gateway Grand. It was fantastic! Jorge Negron was wonderful from start to finish. He is the consummate professional. His advice was always spot on. I relied heavily on his expertise, and he knows his business. I would highly recommend this venue because of Jorge. You are in great hands with his knowledge, kindness, and professionalism. There are not enough words to say what a fantastic job he did for our family. We give the highest rating to Jorge Negron!
• Lindsey Sent on 08/15/2013
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  Jorge was absolutely amazing and did a fantastic job on our wedding. He came highly recommended and I know why. Jorge was kind, patient, organized and extremely helpful with all of the planning and details leading up to the wedding. On the big day everything went perfectly. He completely captured our vision and made sure everything ran smoothly. He instilled confidence in us from day one and was an absolute dream to work with. Jorge was wonderful and timely with his responses via phone and email as well. I would not have changed a single thing and was so thankful that we chose Jorge and the Best Western Grand. Thank you Jorge! Lindsey and Carter

  Jorge was absolutely amazing and did a fantastic job on our wedding. He came highly recommended and I know why. Jorge was kind, patient, organized and extremely helpful with all of the planning and details leading up to the wedding. On the big day everything went perfectly. He completely captured our vision and made sure everything ran smoothly. He instilled confidence in us from day one and was an absolute dream to work with. Jorge was wonderful and timely with his responses via phone and email as well. I would not have changed a single thing and was so thankful that we chose Jorge and the Best Western Grand. Thank you Jorge! Lindsey and Carter
• Rachel Sent on 07/09/2013
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  Jorge made planning my wedding a breeze! He took care of all our catering needs and that was quite a task. We had both gluten allergy concerns and kosher meals to provide for but Jorge took care of everything. All our guests RAVED about the delicious food at the wedding and the service was outstanding. The salmon was my personal favorite but many of our guests found the vegetarian option a delight!
  Jorge went above and beyond for us on several occasions in our wedding planning process. We had some difficulties with our florist, but Jorge personally took it upon himself to double and triple check every table setting and arrangement hours before the reception began so that we knew everything was in order. He knew exactly what we wanted and was very detailed oriented. Also, our ceremony venue scheduled another event during our rehearsal slot only a few weeks before the wedding. I wrote Jorge a frantic email and he immediately wrote me back saying he had already secured a lovely room for us at the hotel that we could utilize as a rehearsal space. We could not have managed without him!
  Finally, Jorge's sparkling personality and catering expertise not only dazzled me and my fiance, but also thoroughly impressed both our mothers (each of whom are very difficult in their own special way). He addressed each of their concerns and special requests right up front, making them feel confident and comfortable with him.They absolutely loved him, and on our big day all our minds were at ease knowing the Jorge was in charge of our reception.
  AND IT WAS BEAUTIFUL! IT WAS THE MOST PERFECT RECEPTION EVER!
  Thank you Jorge for everything!!!
  

  Jorge made planning my wedding a breeze! He took care of all our catering needs and that was quite a task. We had both gluten allergy concerns and kosher meals to provide for but Jorge took care of everything. All our guests RAVED about the delicious food at the wedding and the service was outstanding. The salmon was my personal favorite but many of our guests found the vegetarian option a delight!
  Jorge went above and beyond for us on several occasions in our wedding planning process. We had some difficulties with our florist, but Jorge personally took it upon himself to double and triple check every table setting and arrangement hours before the reception began so that we knew everything was in order. He knew exactly what we wanted and was very detailed oriented. Also, our ceremony venue scheduled another event during our rehearsal slot only a few weeks before the wedding. I wrote Jorge a frantic email and he immediately wrote me back saying he had already secured a lovely room for us at the hotel that we could utilize as a rehearsal space. We could not have managed without him!
  Finally, Jorge's sparkling personality and catering expertise not only dazzled me and my fiance, but also thoroughly impressed both our mothers (each of whom are very difficult in their own special way). He addressed each of their concerns and special requests right up front, making them feel confident and comfortable with him.They absolutely loved him, and on our big day all our minds were at ease knowing the Jorge was in charge of our reception.
  AND IT WAS BEAUTIFUL! IT WAS THE MOST PERFECT RECEPTION EVER!
  Thank you Jorge for everything!!!
  
• Sara Sent on 06/11/2013
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  The catering manager, Jorge Negron, is by far the best person to work with for any event. For my wedding, Jorge and his staff bent over backwards to make all of my dreams come true for my wedding reception. They catered to every special request that I had and provided me so many extra touches at no extra cost. I could never have imagined working with anyone except Jorge for my reception. The service was remarkable. The food was the talk of the night. I had so many guests tell me that the food was better than they have ever had at any wedding that they have been to. The most impressive part was that all of the special services were reasonably priced. If I had gone with a different vendor, there is no way that I would have been able to afford my dream wedding.

  The catering manager, Jorge Negron, is by far the best person to work with for any event. For my wedding, Jorge and his staff bent over backwards to make all of my dreams come true for my wedding reception. They catered to every special request that I had and provided me so many extra touches at no extra cost. I could never have imagined working with anyone except Jorge for my reception. The service was remarkable. The food was the talk of the night. I had so many guests tell me that the food was better than they have ever had at any wedding that they have been to. The most impressive part was that all of the special services were reasonably priced. If I had gone with a different vendor, there is no way that I would have been able to afford my dream wedding.
• Idania Sent on 06/13/2013
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  My entire experience from start to finish was wonderful with Jorge and his team at the Best Western for my wedding on May 25, 2013. I was a little nervous that the "wedding industry" was only going to try to take advantage of my family financially, but this was truly not the case with the Best Western. The prices are competitive, especially for the Cinderella style wedding I wanted, and I truly felt like Jorge was not only tentative to my needs, but really cared about making my wedding everything I wanted it to be (not what he thought it should be). Jorge listens and is incredibly responsive. My guests were really impressed with the venue and the food. Also, Jorge & his team at the Best Western remained upfront and responsive through out the entire experience. I was/am extremely pleased.

  My entire experience from start to finish was wonderful with Jorge and his team at the Best Western for my wedding on May 25, 2013. I was a little nervous that the "wedding industry" was only going to try to take advantage of my family financially, but this was truly not the case with the Best Western. The prices are competitive, especially for the Cinderella style wedding I wanted, and I truly felt like Jorge was not only tentative to my needs, but really cared about making my wedding everything I wanted it to be (not what he thought it should be). Jorge listens and is incredibly responsive. My guests were really impressed with the venue and the food. Also, Jorge & his team at the Best Western remained upfront and responsive through out the entire experience. I was/am extremely pleased.
• Jessica Sent on 01/31/2013
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  We were extremely pleased and happy with the service we received at The Best Western Gateway Grand. Jorge was so easy to work with and was very helpful. We also had meetings with Jade and Ray- both were great as well! Out of all the venues we looked at, this one was the most impressive. I highly recommend this venue.

  We were extremely pleased and happy with the service we received at The Best Western Gateway Grand. Jorge was so easy to work with and was very helpful. We also had meetings with Jade and Ray- both were great as well! Out of all the venues we looked at, this one was the most impressive. I highly recommend this venue.
• Suzanne Sent on 12/10/2012
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  Best Western - Gateway Grand hosted my wedding reception and they were fantastic! Jorge went above and beyond and helped me with planning the event. He was worked with our budget and was so accommodating and paid attention to every detail. I had lots of compliments from my guests on the food! I would highly recommend working with Jorge to any brides!

  Best Western - Gateway Grand hosted my wedding reception and they were fantastic! Jorge went above and beyond and helped me with planning the event. He was worked with our budget and was so accommodating and paid attention to every detail. I had lots of compliments from my guests on the food! I would highly recommend working with Jorge to any brides!
• Patti Sent on 09/15/2012
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  Jorge Negron was a pleasure to work with as well as being a true expert and professional in his field.

  Jorge Negron was a pleasure to work with as well as being a true expert and professional in his field.
• Rose Sent on 08/15/2012
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  Jorge helped make our wedding day the best day of our lives. The ballroom was perfect and the food was amazing. Can't say enough about this man and this place :)

  Jorge helped make our wedding day the best day of our lives. The ballroom was perfect and the food was amazing. Can't say enough about this man and this place :)
• Alisha Sent on 07/07/2012
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  Jorge and his staff was wonderful!

  Jorge and his staff was wonderful!
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  User794978 Sent on 05/10/2012
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  EVERYONE was professional and pleasant to work with.

  EVERYONE was professional and pleasant to work with.
• Judi Sent on 04/24/2012
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  Our used the Gateway Grand Hotel for our 50th Class reunion on April 21, 2012. We had 150 guest for our banquet. We were so impressed with the chef, Jorge, who went out of his way from everything from the delicious prepared food along with the room setup even adding special touches to the ballroom to even make it a warmer environment for our celebration. We let Jorge suggest the menu and he was right on cue for this one!! You won't go wrong using them! Judi Rembert; Alachua, FL

  Our used the Gateway Grand Hotel for our 50th Class reunion on April 21, 2012. We had 150 guest for our banquet. We were so impressed with the chef, Jorge, who went out of his way from everything from the delicious prepared food along with the room setup even adding special touches to the ballroom to even make it a warmer environment for our celebration. We let Jorge suggest the menu and he was right on cue for this one!! You won't go wrong using them! Judi Rembert; Alachua, FL
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  User763974 Sent on 03/28/2012
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  Jorge did a wonderful job of making my day perfect! Couldn't of dreamed of anything better!!!

  Jorge did a wonderful job of making my day perfect! Couldn't of dreamed of anything better!!!
• Youlanda Sent on 12/26/2011
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  This was the perfect venue for my wedding that took place on Dec 3. The food was excellent, the service was great, and the hotel looked fabulous. Jorge Negron, the catering manager was fun and easy to work with. I highly recommend this hotel to anyone who is looking for a great place to host a wedding, reunion, work function, etc...

  This was the perfect venue for my wedding that took place on Dec 3. The food was excellent, the service was great, and the hotel looked fabulous. Jorge Negron, the catering manager was fun and easy to work with. I highly recommend this hotel to anyone who is looking for a great place to host a wedding, reunion, work function, etc...
• Marie Sent on 12/21/2011
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  Outstanding service, very professional, patient, cordial and respectful.Jorje has all of these attributes.

  Outstanding service, very professional, patient, cordial and respectful.Jorje has all of these attributes.