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Ballroom at the Ben - Finley Catering Reviews

Ballroom at the Ben - Finley Catering

Ballroom at the Ben - Finley Catering

Philadelphia, PA
4.9 out of 5 rating, 126 reviews
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Reviews

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  • Quality of service
    4.9 out of 5 rating
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    4.8 out of 5 rating
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    4.9 out of 5 rating
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Awards

126
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
Weddingwire
4.9/5 126 reviews
Google
4.8/5 327 reviews
  • Georgie
    Georgie Sent on 11/07/2024
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    Wedding day!

    I have not one bad thing to say about Finley Catering or Ballroom at the Ben. From the second I got engaged, Michelle was so attentive. She is extremely knowledgeable and really made my family and I feel comfortable. Her team was incredible and made our day absolutely perfect. The head waitress Denise and Maitr’d Ott made sure our families were attended to the whole night. My husband and I kept saying we actually felt famous. I would recommend Finley to anyone for their wedding day. They made us feel like family and made our wedding vision come to life. Thank you Michelle and Finley catering we love you all and are so grateful!
  • Mike
    Mike Sent on 08/03/2023
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    Stampone/Minniti Wedding 6/10/23

    There was never a doubt that my wife and I were going to book Finley. The debate was always which of their venues to choose! We ultimately went with the Ballroom at the Ben and couldn’t have been happier. Michelle Finley was our main point of contact throughout the wedding planning process while Ott Ricci was our Maître D’ day of wedding. They were an absolute joy to work with. The food (WOW), the detail, the staff, and the ambiance was just perfect. We knew we would have nothing to worry about. Having an 11+ year background in the wedding industry, I’ve seen it all. The good, the bad, and the ugly. But every time I’ve been lucky enough to work with the Finley family, that’s exactly how they treat you. Like family. And it was no different being on the other side this time.

    Thank you so much for giving us the wedding of our dreams.

    Michael & Angelena (6/10/23)
  • Amanda
    Amanda Sent on 07/06/2023
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    We LOVED everything about Ballroom at the Ben!!

    Amazing wedding! We worked with Brooke and Ott! They were so fun and everyone! Brooke helped to bustle my dress and the venue makes planning so easy! Everyone tells us how much fun they had including our band! They had the ceremony there and even allowed our dog! Book them!
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  • Sarah
    Sarah Sent on 06/23/2022
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    Amazing venue- top notch experience!

    Finley catering was an absolute pleasure to work with and Ballroom at the Ben was a fantastic venue. We received soo many compliments from all of our guests how amazing the food was, how beautiful the space was, the top notch service and how they never had to wait on line for drinks. Ott was on top of everything and Emily was an absolute pleasure to work with. Would highly recommend using Finley- they run events flawlessly!!!
  • Arissa
    Arissa Sent on 09/26/2021
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    Amazing venue and highest level of service!

    We had our wedding at Ballroom at the Ben in August 2021 and it was amazing. Aside from the venue itself being gorgeous, the service was the best part. From booking our wedding, our coordinator Emily was extremely helpful in guiding us through the planning process and answering (a lot) of my questions. Ott, our maître d', was spectacular and made sure everything went off without a hitch the night of the wedding. And finally, our head waitress Barbara made sure me, my husband, and our parents were taken care of all night - we never went without a full drink in our hands! Finally, the food and drinks are what made the wedding so memorable to our guests. We have received so many compliments on how delicious all of the food was from cocktail hour through dessert! It is the best venue in the area!!
  • Michael
    Michael Sent on 06/30/2021
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    Amazing wedding!

    Thank you to Maitre d for the BEST wedding ever!!!!!!
    Good morning Ott,
    I don't know where to begin. The only way to be successful in this business is to surround yourself with GREAT people. Mr. and Mrs. Finley can check that one off their list. Words can not even begin to express our gratitude for YOU making our day so special. It was truly one of the BEST days of our lives. The last thing I said to you at our final meeting prior to the wedding was "I want everything perfect" It was a perfect, incredible, amazing day that will leave us with unforgettable memories. If we had to do this again, there is absolutely NOTHING we would change. The table setups, cocktail hour food and service, dinner food and service, bartenders, band, and most importantly YOU were all amazing!! You made me feel like my best friend was overseeing the wedding. You were with me every phase of the wedding (nice touch bringing me the sea bass). We were blessed to have you as the man in charge of our very special day!!
  • Diane
    Diane Sent on 01/18/2020
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    Above and Beyond

    If you are looking for a dream wedding where you are the Belle of the Ball and your groom is Prince Charming then this is your ballroom. From start to finish it's what dreams are made of and you get to star in it! My son and "daughter" were married here last Friday. Every element of care was handled for us. The food was delicious, the lighting, the dance floor, the bridal suite, cocktail hour and so much more were all superb. Don't delay, make an appointment today and see for yourself.
  • Annie
    Annie Sent on 11/19/2019
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    Definitely Choose Finley Catering!!!

    Finley Catering at the Ballroom at the Ben exceeded all of our expectations. We had the absolutely perfect wedding day thanks to them. We worked with Stacey from the beginning who is so nice and enthusiastic and makes you super excited for your big day! She had amazing recommendations as well that made our wedding truly incredible. Ott is also a dream come true. He makes you feel so incredibly special, you will feel like a famous person. Ott and the bridal suite attendant Barbara took AMAZING care of us. Everything runs flawlessly with Finley, you will not have to worry about a single thing. They are true professionals in this industry, extremely nice and personable and easy to work with, and of course the food is out of this world. We received so many compliments about the quality of the food (that is VERY plentiful!). Our guests were so impressed by both the cocktail hour, dinner, and the exquisite dessert room! Finley takes care of everything, you will be so happy you went with them! Our wedding day was a true dream come true.
  • Kayla
    Kayla Sent on 09/06/2019
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    Amazing Venue and Staff!

    I would highly recommend the Ballroom at the Ben! We worked with Emily and she was amazing! She was extremely helpful and supportive throughout the process. She was always available to answer questions and responded to emails extremely quickly. She made the planning process a breeze and was a joy to work with! Ott was also incredible to work with. He was extremely organized and made the week before stress free. He took care of me and family the day of and made sure we had everything we need. My parents couldn’t speak highly enough of him.

    The venue itself was incredible as well. My guests raved about the food, especially at cocktail hour. Many people said they have never been at a better cocktail hour. The venue itself is beautiful and the extra additions the Ben provides makes it truly a wedding to remember. The staff was all friendly, helpful, and professional. What you get at the Ben for the price is well worth it. I truly feel like every penny I spent was worth it and went to good use. I can’t recommend the Ben and Finley Catering enough, they made my wedding unforgettable.
  • Nicolette
    Nicolette Sent on 04/14/2019
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    Ballroom at the Ben and Finley catering is truly top notch

    Having our wedding at Ballroom at the Ben was the best decision ever. It was honestly perfect. Working with Michelle and her team was such a blessing and being able to have Finley Catering do our wedding was just a dream come true. They were always there for every question, every concern, and truly made planning the wedding EASY. Their business is truly top notch and all around class. It was truly the best night of my life and better then anything I could have ever imagined. I feel like I was treated like royalty that night. The cocktail hour food and the main course is something that is still being talked about by our family and friends three weeks later. Our family and friends are still calling us weeks later to talk about how amazing the night was and to say it is the best wedding they have EVER been to.
  • User2496644
    User2496644 Sent on 02/02/2016
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    The Ballroom at the Ben was a dream come true wedding venue!! Our wedding planner, Emily was amazing! She was there every step of the way throughout our 18 month engagement! When it got closer to our wedding date, Ott was so helpful with the ballroom details and lighting! The Amber lighting turned out great in our photos and was used during the filming of Silver Linings Playbook!!

    The food was OUTSTANDING!!! Cocktail hour food selections were vast and plenty. The main course was timely, well prepared and delicious. We chose the Filet and Crab Cake option. As for the dessert room, people are still raving about it months after our wedding!! We would highly recommend this venue to anyone! It was a huge part of making our day such a success!
  • Dana
    Dana Sent on 01/27/2015
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    Ballroom at the Ben is a beautiful and unique venue. The staff is extremely friendly, flexible and accommodating. The food is delicious and cocktail hour is amazing! And Ott is just the best!!!
  • Devon
    Devon Sent on 01/14/2015
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    It was love at first sight at the Ballroom at the Ben, and I just knew I had to have my wedding there! And once we saw Finley's menu offerings, it just made the decision that much easier!

    We met with Nicole in early November 2013 wanting to get married sometime between Nov 2014-March 2015. The only dates available left in 2014 were the Saturday after Thanksgiving, and 12/13/14. We snatched the opportunity at getting married on such a unique date, and from there the planning began!

    Nicole, who was about to be a new bride herself, understood all of the wedding stress and details that came along throughout the planning process. So whenever I had any questions or issues, Nicole was always there to answer and to let me know I had nothing to worry about. She was very accommodating to all of our requests and needs!

    The week before the wedding, I began working with my Maitre D', Ott. Any review of the Ballroom at the Ben is going to tell you how amazing Ott is, and I really can't express it enough. He checked in with me all week long and handled all of the items I brought to him (favors, cake knife, toasting flutes, etc.) with extreme care and followed my instructions precisely. He really calmed any nervousness and anxiety I had about the reception and made sure I didn't have to worry about a thing!

    Come our arrival to the Ballroom the day of the wedding, and we were just blown away by how beautifully it looked. They have garland and lights that they drape and wrap around the balcony from November-March, and it was breathtaking. It turned out to be everything I had envisioned and more, and our head waiter Ralph and Ott did an amazing job with working with the schedule and making sure we had time to eat!

    Family and friends are still telling us how amazing our wedding was, and that they've never seen or experienced anything like it! So thank you so much Nicole, Ott, Ralph and everyone at Finley who made our special day one to never forget!!!!
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    Kelly Sent on 01/05/2025
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    Perfection

    After looking at many venues for my daughter’s wedding, we were awestruck as soon as we walked through the Ben. We also knew we were in the perfect hands when we met our venue coordinator Daria. She made everything so easy, she is so kind and professional and pure class. She remembered every detail during the planning stages. And on our wedding day we were so thankful we had Ott to make sure everything went perfectly. The moment you meet him you will be confident that your wedding day will be seamless. He provides invaluable guidance and pays attention to every detail, he is truly irreplaceable! Special thanks to Finley caterers, you are simply the best at what you do. The food, service and ambience is five star. People are still talking about the food, appetizers and dessert room. Also, bartenders are excellent never a line which is important. Thank you so much!
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    Matti Sent on 11/26/2024
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    Finley Catering does it best!

    I have nothing but good things to say about my day, ballroom at the Ben, Finley catering as a whole, as well as their entire staff. From beginning to end the planning process went extremely smooth, and accommodated all our needs and requests. My guests loved the food during cocktail hour and reception. People said it was the best wedding venue food they’ve ever had. The staff were so incredible in helping with my needs. Stephanie even helped my mom rebustle my entire train which was a nightmare before she helped us.
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    Daryll Sent on 06/04/2024
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    Dream Wedding

    We cannot say enough good things about Finley Catering. From the moment we reached out to inquire, to our wedding day itself, Finley's team was such a dream to work with. Our coordinator was Daria and we could not have felt more supported and confident that she would make sure everything was perfectly planned. She was so easy to communicate with, so quick to respond, and you could tell she was genuinely invested in making our special day exactly what we wanted it to be. When we sat down to go over menu and day of details a few months prior, there wasn't one thing that Finley wasn't willing to customize for us. We truly felt so important and special. When it came to the week of, we worked with Ott and to say he is on top of everything is an understatement. He zoomed in on every tiny detail and made sure everything was perfect. We weren't able to have a rehearsal prior, which normally would have worried me, but it didn't because I felt so at ease that he would ensure everything ran smoothly - and it did! Our wedding day was absolutely phenomenal and people are still talking about it over two weeks later! The Ballroom at the Ben is a stunning venue, the staff is so helpful. The amount of food you get for the cocktail hour, plated dinner, and dessert is nothing like I've seen at any other venue and the level of customer service is through the roof. If I could do it all over again, I would. If you want to feel like royalty for your wedding from the planning to the day itself, choose Finley... you won't be disappointed!
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    Alex Sent on 11/05/2023
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    Do yourself a favor and book yourself a wedding at BATB

    Finley was absolutely UNREAL! My husband and I cannot say enough good things. We looked at about 20 wedding venues and could not be happier with our decision to book with Finley. From start to finish, they exceeded all our expectations. The food was not only delicious but served piping hot, which is no small feat for a large event. The cocktail hour was unlike anything we've ever seen; our guests were blown away by the quality and creativity of the offerings. My husband and I always had a drink in our hand, thanks to the fantastic service.
    Brooke, Ott, and the wait staff were the real stars of the show. They ensured our reception went off without a hitch, making us feel like the most important people in the room. A guest with significant restaurant experience told us they had never seen a wedding reception executed this perfectly. Multiple times we were told that the reception was over the top! If you want your wedding to be a culinary and service masterpiece, Finley is the way to go!
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    Kyle Sent on 04/24/2023
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    Simply Amazing

    Ott is amazing, the staff are all amazing. Every single person that attended had an amazing time and raved about the quantity and quality of the food!
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    Annmarie Sent on 03/17/2023
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    Another Spectacular Wedding

    Absolutely spectacular! As if I had any doubt.
    The Finley staff, food, venue - everything was perfect. Our guests were blown away and had nothing but great things to say. WE are 3 for 3 - 2 at The Ben and 1 at The Crystal Tea Room. Thank you all again for helping to create a beautiful wedding. I'm just sad that this was our last wedding. I need another reason to host an event at a Finley venue.
    Annmarie Johnson
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    Ron P. Sent on 08/13/2022
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    A stunning venue that made our big day a big deal!

    We loved getting married at Ballroom at the Ben! Emily, Ott and the staff made us feel at ease from the very beginning. They were extremely accommodating with the onset of the pandemic after we booked and help us plan a beautiful and special day that we'll cherish forever. Ott did everything we needed -- and more! Really can't recommend this venue enough!
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    Jen K. Sent on 01/04/2022
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    Wedding of my Dreams

    Can I give more than 5 stars? My husband and I met with Emily in August of 2019 and originally planned our wedding for October 2020 at Ballroom at the Ben, but because of Covid, we rescheduled to October 2021. If there is anything I’ve learned about the wedding planning process, it's how vendors and venues handled Covid weddings–we were one of the lucky couples because we booked with Finley. They were flexible and understanding from the beginning. Not only was it such a stress-free process during such an uncertain time, but the end result was AMAZING. Finley really gave us everything we wanted and more. The venue was gorgeous and the food was TOP NOTCH. The staff was simply the best; Ott and Barb really allowed us to enjoy our day without stressing about any detail. It’s been over 2 months since our wedding guests still rave about the food and venue space. From beginning to end, working with Finely was such a breeze–no hidden fees and no page left unturned when it came to details. If you’re looking for a stress-free wedding experience, look no further than Finely (all of their locations are beautiful btw). I promise, they will not disappoint.
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    Kaitlyn Sent on 12/27/2021
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    Finley made my dream wedding a reality

    I truly don't know where to start. 12/11/21 was so much more than a dream come true. Everything from start to finish was just pure magic and truly the best day of our lives.
    I cannot express enough how amazing Michelle and the entire staff were throughout this entire process. Myself and several family members have several food allergies, and Michelle was considerate, responsive and proactive with planning and executing our menu. Everything was delicious and ran so smoothly the day of our wedding. It was so reassuring and wonderful to know I didn't have to worry about this on top of the other stressors that come with wedding planning.

    Additionally, I have to give major compliments to Ott, Barbara, the bartenders and the waitstaff. Ott and Barbara were amazing, both for my husband and I, and our families as they tended to all of us the entire night. My family members were never without a drink, and they were able to TRULY enjoy themselves the entire night. Mine and Tim's parents could not say enough nice things about your team. The waitstaff were all incredibly friendly, fast, and efficient with serving and clearing plates throughout the night. The bartenders did a wonderful job of keeping the drinks flowing (appropriately and responsibly!) and kept the line moving as our guests continued towards each bar. Everyone was just so happy and it was because the night just went so smoothly.

    I literally cry happy tears every time I think back to our wedding day, especially when I look at photos and videos that we continue to receive. Overall, everyone and I mean EVERYONE was stunned by the venue, impressed by the food, shocked by the quality of the service, and had a wonderful time - all thanks to you. You really made our dream wedding a reality and I am forever grateful. I am thrilled to recommend Finley with the highest regards.
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    Alanna Sent on 06/01/2021
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    Best night

    We worked with Michelle at Finley and can’t say enough amazing things about her. Due to everything that happened this year we ended up having to postpone our wedding. Michelle made the process so easy. Wedding planning was not easy during this time, but Michelle helped us stay positive and excited about our upcoming wedding. On the day of the wedding her and the rest of the entire staff went above and beyond for not only my husband and I, but for every single one of our guests. From the food to the drinks to the service was perfection. I can’t thank everyone at Finley enough for hosting such a perfect night for us!! They are the best!!!
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    Stephanie Sent on 07/22/2019
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    Like Family with Finley!

    From the moment we saw the Ballroom at the Ben we fell in love with the space. It was exactly what we were looking for – a big enough space that didn’t feel too big – intimate and cozy while still being able to have plenty of room for all of our guests to sit and dance. It also has so much character; we didn’t want a generic ballroom (and we’re huge Eagles/Silver Linings Playbook fans – so bonus!).

    What really made our decision easy, however, was Michelle Finley and the entire Finley Catering team. Even without knowing in advance that Finley is a family-run company, you would know it upon first meeting Michelle. It’s hard to describe, but the moment we met her and Ott we felt comfortable. (Ott lives up to all that is said about him – in the best way!)

    I know everyone probably says that their venue was easy to work with in order to realize their ultimate vision but in this case it’s really the truth. I admit that we were picky about wanting specific menu and drink options – Finley was the only place we talked to who made us feel not only that we could easily make everything happen, but also they did so without gauging us on the price of added specialty items. They understood what was important to us; Michelle was super organized and throughout the whole process – leading up to and including our wedding day – there was nothing we had to worry about.

    When it comes to Finley it felt like we were family and they would treat us as they would any member of their family on their big day. We could not say enough great things about Michelle, Ott, the Ben venue and the entire Finley experience. It really was the night of our lives because of them and we are so thankful!
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    Lindsey Sent on 06/10/2019
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    Perfect Wedding

    My husband, daughter, and her fiance looked at nine venues and none compared in beauty, menu choices, space flexibility and professionalism. We first met with Stacy, who is so pleasant and knowledgable. Once we went to contract, she guided us through menu options - which were so plentiful, seating layouts, and all of the amenities. Then, she worked seamlessly with our wedding planner. A month prior, we met with Ott, who's role is everything: the logistics of the entire event flow through him and he doesn't stop for one second. From the coordinator, catering director, lighting designer, ceremony coordinator, go-to-guy for every vendor and everything else. Just call him the most efficient general contractor you will ever meet. In the middle of it all, he stopped to make sure that my husband and I tasted everything, special culinary requests were attended to, and the bride and groom were taken care of. Just thinking about how much he handled still makes my head spin. Now about the food: it was nothing short of divine. The cocktail hour included perfectly prepared lobster tails, lamb chops, oysters and even vegan selections. Chilean Sea Bass (just one of the main course options) was the best I've ever tasted. Our friends and family have very high standards, and everyone told us that three was absolutely nothing we could have done to make the evening more perfect. Thank you, Ott, Stacy and Finely!
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