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Weddings

Antiguo Casino de Puerto Rico Reviews

Antiguo Casino de Puerto Rico

Antiguo Casino de Puerto Rico

San Juan, PR
4.7 out of 5 rating, 16 Reviews
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Reviews

4.7 out of 5 rating
16 Reviews
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
93% Recommended by couples

Awards

16
  • N
    Nelimar Sent on 01/21/2024
    5 out of 5 rating
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    Wedding 2023

    El mejor venue para bodas en PR. Todo fue perfecto desde la comida hasta el servicio y el personal. El venue de por sí es hermoso! No hubiese elegido ningun otro lugar!
  • M
    Mike D. Sent on 12/24/2022
    5 out of 5 rating
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    Amazing venue; absolutely stunning; incredible staff

    My wife and I had our wedding reception at Casino Antigua; we couldn't recommend it more highly. The venue itself is absolutely stunning, as you can see in the photos, but the staff was absolutely incredible, kind and made it easy to choose food and drink. They worked with us every step of the way, figuring out the various ways to help us realize our wedding. They also work incredibly well for larger weddings--we had 250+ people and still had space for an amazing dance floor, lounge area and all the tables. The outdoor space is also absolutely beautiful, and there are little nooks for guests to relax in.

    Antiguo Casino de Puerto Rico's reply:

    Hi Mike...!!!
    Hoping you are doing great.
    Thank you very much for your review...!!!

    Happy Holidays :)
  • P
    Patricia A. Sent on 04/24/2022
    5 out of 5 rating
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    Beautiful Venue and Excellent Service

    He are so happy we chose to get married at the Antiguo Casino. The location is perfect, right at the entrace of Old San Juan, and the venue is beautiful. We loved that we were able to have the ceremony and reception in the same location - we held our ceremony in the outdoor garden area and the reception in Ballroom.

    The service and food were excellent. We are especially grateful for Coral, who was always very responsive and easy to work with.

    Thank you!
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  • P
    Patricia C. Sent on 07/02/2021
    5 out of 5 rating
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    Elegance in the tropics!

    The Antiguo Casino is the most elegant venue in San Juan– if you are looking for a historic venue for a black-tie wedding like ours (130 guests), this is it! Coral Marrero and the entire Casino team made the impossible happen for us. We had to switch venues less than a month before the wedding (Covid capacity limits) and Coral and her team worked with us to make it come together seamlessly. The menu they offered was amazing and the food was incredible! Servers and staff made the wedding run like a swiss clock, while at the same time being incredibly helpful to guests. Would recommend hands down!
  • M
    Maria S. Sent on 07/07/2020
    5 out of 5 rating
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    Breathtaking Venue

    PR, Antiguo Casino is THE WEDDING VENUE, I used to think it was due to the fact that is one of the most beautiful and oldest structures in PR. I thought the white marble floors and iconic french facade was what made this place specially attractive for weddings. But on my wedding day what truly captivated me was the exceptional service provided, I’m pretty sure is the kind of service Royalty receives. My wedding was for 150 guests, they were ready for a 500 guests wedding... everything happened with such harmony, perfection and dedication, it was the best gift a Bride could receive. Special thanks to Coral Marrero for being the best and even more special thanks to our server (I feel so bad for forgetting his name), you inspired me peace from the moment you talk to us, we never had an empty drink and you knew everything that was happening and made every request a possibility.
  • Vanessa y Roberto
    Vanessa O. Sent on 09/24/2019
    5 out of 5 rating
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    Elegant and breathtaking

    The Antiguo Casino is a beautiful venue if you are going for a classy and elegant reception. The marble floor and beautiful chandeliers provide an awe-inspiring feeling.

    Coral Marrero is the contact at the Casino and she is very accommodating and easy to work with. The catering company is excellent. Food was incredible, very professional presentation, and high-end service. Coral and her team were able to deliver exactly what we asked for, and more. They take into consideration people with food restrictions and are willing to fix an order on the spot in order for guests to enjoy. I had guests who are very particular with their food and they were amazed with their dishes. Very pleased and highly recommended.
  • L
    Latricia Sent on 12/23/2017
    5 out of 5 rating
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    This venue is not only STUNNING but the team was amazing, very accommodating, and the service at the ceremony and reception was exceptional. My wedding day was flawless and this venue and their team played a major role in that...EVEN after having one of the worst Hurricanes to ever hit the island!
  • K
    Kelli Sent on 01/29/2017
    5 out of 5 rating
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    Antiguo is a BEAUTIFUL historic looking space. If you want a wedding that feels elegant and glamorous, this is the spot! It’s located in Old San Juan, right next to the San Cristobal (which are lit up at night).

    Antiguo Casino (and Diana, who we worked with) was extremely accommodating! I cannot emphasize this enough. We had an Indian wedding there, so we wanted an Indian food option for the reception. The chef learned to cook a few Indian dishes we requested just for our event! He took this challenge very seriously, and we cannot thank him enough.

    There are lots of ‘rules’ versus what I think typical venues would have in the contract. However, don’t let this scare you. It’s likely because it’s managed by the same people that manage the PR Convention Center. Due to this, I believe this is why Antiguo has such a high level of service and very fair prices. Additionally, I assume they need the rules to preserve the historic beauty!!!
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    Zulma Sent on 11/19/2016
    5 out of 5 rating
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    Most beautiful venue with excellent service! The Antiguo Casino met and exceeded all our needs. The venue itself is spectacular but it is the service and attention to detail that made it a fabulous event. Diana Diaz was on site all night and took care of every need with outstanding attention to detail. I can not thank her enough for her professionalism, expertise, care and concern. The service staff was also fantastic and made the evening a huge success. Last but not least, a huge thank you to the Chef who provided delicious food for everyone to enjoy. Antiguo Casino is the place to host your event!
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    Sabrina Sent on 11/07/2016
    5 out of 5 rating
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    I could not have picked a more perfect venue for our wedding. Everything was incredible from the location, to the service, to the food. Everything was spectacular, especially Diana who was our event coordinator. If you're looking to have the most spectacular wedding in San Juan definitely check out this location.
  • User2394090 Sent on 10/27/2015
    5 out of 5 rating
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    5 stars is all I can say! Everything from the customer service to the food was perfection. Diana and Gianni are such a pleasure to work with. Their communication was on point and Diana was on-site the entire night of our wedding making sure everything went according to plan. The servers were excellent, well dressed and very professional. Exceeded our expectations by far! We had our dream wedding at this spectacular venue and there is nothing else like it! Our guests were amazed. It was worth every penny! Thank you!!
  • V
    Victoria Sent on 11/03/2015
    5 out of 5 rating
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    When you walk into the casino and it's empty it's gorgeous. When we walked in for the reception and it was decorated, it was breathtaking and made us cry. The details are so beautiful and every single one of our guests could not stop talking about how amazing this venue was. I first found this venue online randomly and saw a few pictures and knew it was where I wanted my reception. When we saw it in person there was no doubt and we booked it right away!

    Diana and Gianni are amazing to work with! Like the other reviewer said, their communication was on point and Diana was on-site the entire night of our wedding making sure everything went according to plan. They we're super friendly and always adjusting things for me when the guests list or food count changed. The servers were friendly and always at your service. This venue truly checked off all the boxes.
  • B
    Bri Sent on 01/08/2017
    4.9 out of 5 rating
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    Great event location with beautiful architecture both inside and out. My wedding here was absolutely magical! The staff was extremely helpful both planning and the day of the event, especially Diana (sales manager). They made sure everyone was comfortable and taken care of. They have several great options for wedding/event space - a large ballroom upstairs with a fairy tale staircase, two smaller rooms on the main level, and a beautiful garden outside. The on-site caterer provided a delicious meal that our guests are still raving about! Especially given its location in Old San Juan, its large space stills maintains the character of the area, which is unique and convenient. I would highly recommend Antiguo Casino to anyone for their event. (Note: it is NOT actually a casino)
  • Margarita
    Margarita P. Sent on 04/21/2023
    4 out of 5 rating
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    beautiful Wedding Venue

    I would like to thank the entire staff for a wonderful wedding venue and helping my day become special.

    We had many detailed errors during the wedding day and the venue manager was not present during our rehersal to practice the walkway entrance and all other details. It made us feel as if the administration did not care about the time and effort that was put into this planning did not matter.

    The day of the wedding, the walkway entrance for the terrace was locked and we had to improvise, the menu that was selected initially was not reviewed prior to the wedding and our food option was incorrect. Lastly, my wedding shoes were left at the venue and magically disappeared when I called for them the next day.

    For anyone selecting this wedding venue, please ensure you go over fine details extra carefully with management. The entire process leading up to the final days felt careless, unexpected costs nonetheless, we made it happen and I am thankful for the experience and opprtunity with my family and friends.
  • S
    Sarah Sent on 04/08/2018
    3.2 out of 5 rating
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    The venue is absolutely breathtaking and our wedding was a dream!

    However, working with the team at the Casino leading up to our beautiful wedding was a bit painful. Mysterious rate increases of food items which were selected prior to signing our contract; $$ mistakenly added to our bill days before our wedding, which at first the Casino team defended was a valid charge, spoiler alert: it wasn't; and a lot of headaches that ended up being just "lost in translation" from a very defensive team.

    Is the venue worth the hassle? Probably, but I recommend you keep all communication in writing and pay close attention to every single charge in your bill.
  • W
    Wanda Sent on 06/03/2018
    2.8 out of 5 rating
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    Gorgeous place. Not so great administration. A lot has changed since hurricane Maria. Several people left and we were left with new people coming on board without notice. My coordinator had to seek contact with them and that was not possible on the first or second try. Worse off was being surprised with additional charges one week before the wedding because of an administrative error. Thankfully that was resolved days before the wedding. Who knows what we will be surprised with after having the wedding there. Maybe they will improve administration after this experience and will start paying closer attention to the contracts they sign with clients. More notice on issues go a long way.
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