Academy Bus Reviews

Reviews

• Shannon Sent on 10/23/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We contracted with two bus companies for our RI wedding and Academy consistently went above and beyond. They were incredible to work with from initial contact, and saved the day when the other transportation company’s vehicle broke down with our passengers aboard. Academy made an extra run to rescue the rest of our guests and sprang into action to provide incredible customer service. Working with Helen to arrange the schedule and transport for the day was a breeze and they have THE most competitive rates in RI. They also worked well with my planner leading up to the wedding. The vehicles were on time, clean, and they even provided a lift vehicle for my Nana at no additional charge. Their commitment to a job well done made all the difference on our big day. Thank you, Academy!

  We contracted with two bus companies for our RI wedding and Academy consistently went above and beyond. They were incredible to work with from initial contact, and saved the day when the other transportation company’s vehicle broke down with our passengers aboard. Academy made an extra run to rescue the rest of our guests and sprang into action to provide incredible customer service. Working with Helen to arrange the schedule and transport for the day was a breeze and they have THE most competitive rates in RI. They also worked well with my planner leading up to the wedding. The vehicles were on time, clean, and they even provided a lift vehicle for my Nana at no additional charge. Their commitment to a job well done made all the difference on our big day. Thank you, Academy!
• Brian Sent on 05/02/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Academy Bus was incredible at our wedding. The bus showed up early and the rate was absolutely reasonable. Our driver was courteous and provided a comfortable ride.

  Academy Bus was incredible at our wedding. The bus showed up early and the rate was absolutely reasonable. Our driver was courteous and provided a comfortable ride.
• Heather Sent on 09/23/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We wanted something different for our wedding shuttle between the ceremony and reception venues. Since Rutgers has been a big part of my husband's life and we were in New Brunswick, we wanted a Rutgers bus! They were very easy to work with. The bus showed up on time, and did exactly what we asked. A very memorable part of our day!

  We wanted something different for our wedding shuttle between the ceremony and reception venues. Since Rutgers has been a big part of my husband's life and we were in New Brunswick, we wanted a Rutgers bus! They were very easy to work with. The bus showed up on time, and did exactly what we asked. A very memorable part of our day!
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• Rachael Sent on 09/28/2016
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Booked Academy Bus on a recommendation from my wedding planner. They have a great & easy to use website to request a quote immediately, they were so responsive and accommodating and everything went so smoothly and just as planned. Thank you for your service! Highly recommend this vendor!

  Booked Academy Bus on a recommendation from my wedding planner. They have a great & easy to use website to request a quote immediately, they were so responsive and accommodating and everything went so smoothly and just as planned. Thank you for your service! Highly recommend this vendor!
• Sandra Sent on 07/21/2015
  3.1 out of 5 rating

  3.1
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  The buses were nice, new, and clean. The drivers were professional. The main reason I used them was because they are local in Hoboken and I trusted they would know how to drive through the narrow streets. They were able to maneuver well. My only complaint…and a major one for my guests…was that they didn't take the directions provided and instead got stuck trying to cross the Holland tunnel entrance/exit from Jersey City to Hoboken. My directions had them going a different way. It took 45 minutes to go 2 miles. The busses arrived (with all 120 guests) just at the start time of the wedding. It was a near miss/late start but it worked out in the end. The other thing I didn't love was that the driver didn't pick up the trash left in the bus before the return trip home. Since they are more expensive than other companies I would have expected them to have done a walk through before the buses re-boarded at the end of the night.

  The buses were nice, new, and clean. The drivers were professional. The main reason I used them was because they are local in Hoboken and I trusted they would know how to drive through the narrow streets. They were able to maneuver well. My only complaint…and a major one for my guests…was that they didn't take the directions provided and instead got stuck trying to cross the Holland tunnel entrance/exit from Jersey City to Hoboken. My directions had them going a different way. It took 45 minutes to go 2 miles. The busses arrived (with all 120 guests) just at the start time of the wedding. It was a near miss/late start but it worked out in the end. The other thing I didn't love was that the driver didn't pick up the trash left in the bus before the return trip home. Since they are more expensive than other companies I would have expected them to have done a walk through before the buses re-boarded at the end of the night.