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Reviews of VIP Formal Wear (Crabtree Valley Mall)
3.7 out of 5 rating
3.7
3 reviews
Recommended by 73% of couples
Andrea Sent on 11/19/2016
5 out of 5 rating
Very helpful in helping my groom find a great tux! We tried other places but the selection wasn't great or the service was horrible. But not here! We were greeted as soon as we came in and assisted in finding the best tux to suit our wedding. Awesome service! Definitely recommend!
Erica Sent on 07/31/2015
5 out of 5 rating
The ladies at VIP Formal Wear in Crabtree Valley Mall went above and beyond in tracking down white penguin tail suits for my special day on July 18th of 2015! Prior to coming across there expertise, I searched high and low but no one offered the suit in white and the style was rather rare to begin with. With one phone call, my mind was put at ease and even thereafter, they were prompt in following up with the concerns and questions of my [now] husband. They also provided frequent phone calls and reminders for members of the wedding party both, young and old alike to ensure that they got their measurements and payments in within a timely fashion. The return of the suits went very smooth without any issues! If you are looking for a unique look, reasonable prices, great accommodations (especially for out of town party members), and personable service, this business is for your and your wedding party! They will take care of all concerns swiftly and with much care and compassion! You will not be disappointed!!!
E H Sent on 04/24/2023
1 out of 5 rating
District/Regional Manager Terrell
Terrell the District/Regional manager was very dismissive and condescending upon arrival to the store. To be dismissed by an employee of a store that I have ALREADY purchased an item for because they are busy due to last minute customers is very disheartening.
I will NOT RECOMMEND THIS STORE TO ANYONE WHO VALUES THEIR DOLLAR BECAUSE THE CUSTOMER SERVICE BY TOP MANAGEMENT WAS HORRIBLE.
I will NOT RECOMMEND THIS STORE TO ANYONE WHO VALUES THEIR DOLLAR BECAUSE THE CUSTOMER SERVICE BY TOP MANAGEMENT WAS HORRIBLE.
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