I could not say enough about Karen and team at the jewelry exchange. My fiancé got my ring setting here with great advice from the group. Would spend all my money here if I could

There are so many great things I could say about Tyson’s Watch and Jewelry Exchange, I don’t know where to start. The services they provide are phenomenal. They are knowledgeable, trustworthy and are wonderful to work with. My fiancé made the ring of my dreams with Rose’s help last fall. She educated him on diamond qualities and guided him to pick the best diamond for me. Then she custom made a band to match. We are looking forward to returning sometime soon to get our wedding bands.

Just WOW and THANK YOU!

To describe the assistance and the experience I had at Tyson's Watch and Jewelry Exchange, I must first start by thanking the entire team at Tyson's Watch and Jewelry Exchange. My experience from the first time I was in the store was incredibly inviting and gracious. Everyone I spoke with was open to discussing my ideas and helping me in researching the perfect diamond engagement ring for my fiance. Despite the fact that I went in not entirely knowing what to expect, I felt welcome to express my ideas and was met with a lot of help and coaching from Rose and her team along the way. Never did I feel that I was being up-sold or forced into something that I did want to purchase.

I visited the store multiple times and met with multiple associates before I decided, along with the stores help, to design a ring that suited my fiance and the aesthetic I was hoping to achieve. Shopping for a diamond can be very hard and overwhelming. I was thrilled to have diamond experts and designers helping me learn the ropes as I was working on taking this big next step in me and my girlfriend's lives.

Moreover, I was very thankful with the the communication and responsiveness from Tyson's Watch and Jewelry Exchange, I am an out of town client and relied on email and phone calls in many instances when it was not feasible for me to travel to Virginia. The Tyson's Watch and Jewelry Exchange team really held my hand throughout this process - I dont know what I would have done without them.

The result was a ring that was uniquely designed by myself for my fiance, which thankfully was exactly what she wanted. I am so happy with the quality of the experience as well as the quality of the ring. I was wonderful to have been working with Rose and her team and I recommend Tyson's Watch and Jewelry Exchange for anyone with jewelry needs.They are a class act, in a world where customer engagement and service has been push by the wayside.