Crystal Ballroom was a wonderful reception site for my wedding on 2/6/21! From when I first started working with them in April 2020, to the actual wedding day, I was guided and cared for the entire time. As mentioned by others, Crystal Ballroom offers wedding packages offered at prices you cannot beat anywhere else in the area; you bring the catering, alcohol, wedding cake, DJ, and Crystal Ballroom provides literally everything else. So many of my guests told me and my husband how beautiful the venue was and how impressed they were by the service and the fun time. During the planning phase, I mainly worked with Kat, Heather, and Jordan. All three were very friendly, professional, helpful, and understanding. Jordan executed the actual reception and she was phenomenal! She reduced the stress of planning the reception by 90%. While other brides I knew have been expressing worry and stress about planning and executing their receptions, Crystal Ballroom just had a detailed form I filled out about 2 months before the wedding, and they used my form to plan out everything for me. And it all turned out even better than I could have dreamed of myself! Jordan in particular had to rearrange our table layout with less than a week's notice before the wedding, and then rearrange it again two days before the wedding, and she did so with no trouble and did it perfectly. My husband and I went across the pond to take pictures, and a thunderstorm appeared out of nowhere. Thankfully we huddled in the World Golf Village hallway with our photographer and videographer for shelter as we tried waiting for the storm to pass. Jordan, who we had seen only 30 minutes prior busy making sure the reception looked top-notch before guests arrived, drove her car to where we were located and ran out in the rain to help us get back as dry as possible to Crystal Ballroom. She even brought an umbrella and a rain jacket to keep me dry. I really cannot say enough good things about Crystal Ballroom. I loved the great pricing, the location, the scenery, the beauty of the Crystal Ballroom, the personalization I got to choose, the flexibility to get my own vendors, the photobooth, and the excellent service from every employee. My last recommendation is: GET THE PHOTOBOOTH. It was one of the best investments we made for the wedding. Crystal Ballroom offers it as an additional item upgrade, at first I was hesitant but it was a HUGE hit with our guests. You get to print as many copies of the pictures as you want. We had our guest book right next to the photobooth, and guests filled our book with both beautiful and hilarious pictures. The photobooth offered my most treasured keepsakes from the night. It is SO worth the additional cost.

I would highly recommend the Crystal ballroom the experience was great i wanted elegance and got exactly that . Everyone was so helpful my coordinator was Danielle and she was the best always there if you have a question always there if u need reassurance, she was very patient and explained everything thoroughly the ceremony and reception was flawless if you are in doubt don't be you will not regret going with the Crystal Ballroom St Augustine

I cannot say enough good things about Crystal Ballroom St Augustine. They are not like the other CBs that we considered; absolutely phenomenal experience from start to finish!

My husband and I looked at so many venues, (including CB Ft. Lauderdale) but every one of them were either completely out of our budget, not the esthetic we were looking for, or didn’t include anything except the space itself. We were on the verge of eloping and tried to cancel our appointment with Kat at CB St Augustine out of pure frustration. But she convinced us to come in and take a look; she promised that they were different. That was an understatement. They were EVERYTHING we wanted and needed. From the drive in, at the World Golf Village, we thought we’d never be able to afford this place. We stepped inside and were completely blown away just from the cocktail hour room. The ceremony was so beautiful and the reception was a dream come true. We loved the place so much we opted for a weekday instead of a Saturday and moved our wedding date up 6 months to take advantage of their deals to book it.

Planning: Jordan reached out to us 3 months before our big day and was very involved the entire step of the way. She was so approachable, never made me feel like I was bothering her, and brought our dream wedding to life. She was also our day-of coordinator but I think she was more of a super woman! I thought I had everything planned to a T but she thought of everything that I didn’t. She would bring us things before we even asked and she made our ceremony and reception run perfectly!

Staff: Shoshani and the CB St Augustine staff were so attentive. I remember standing in the reception, waiting to walk down the aisle, sad that I couldn’t see my groom walk in (I left him a surprise in the front row and wanted to know if he saw it). She went to the ceremony and recorded it for me 🥹. That type of genuine care and attention - you can’t teach that to someone.

If you’re considering on having your dream wedding, this is the crème de la crème. Don’t think about it - Book CB St Augustine and Jordan! Thank me later! - Mr. & Mrs. Caswell

I have to say, this venue has to be the best bang for your buck HANDS DOWN. My hubby and I knew we were in the right place from the moment we toured this place. Jordan was our day of event coordinator and everything about this sweet soul was perfect. She helped us so much the day of our event as well as the rest of the team. From the decorations, the bar tenders, to the other staff and the total execution of our dream wedding this place and their people will always be in our hearts. I’m so grateful. I’m truly amazed. A few pics to show.

What a beautiful place to have a wedding. Every one of our guests were impressed and several gave us such wonderful responses on how elegant everything was. Kat is the most professional person, I believe I have ever worked with

The Crystal Ballroom was more than I could have expected. They focused and executed our dream wedding to the very last detail. They were quick to make adjustments and accommodate our every need. Jordan was fantastic with making sure that my son's and daughter-in-law's wedding was like a ferry tale come true. She was quick to respond to emails and phone calls. Plenty of room for dancing and dining. The place was gorgeous.

You always dream of a magical and perfect wedding… And Crystal Ballroom St. Augustine’s staff made those dreams come true. The staff truly cares about the quality of their work and making a couple’d dreams come to life. Our entire wedding from beginning to end was on time thanks to Jordan. Highly recommend!!

Beautiful location!! Very friendly and professional staff.

I would say the best thing about booking my wedding at Saint Augustine’s Crystal Ballroom was my coordinator Jordan!
She made sure everything was perfect and that I was OK because I was very stressed out because of the hurricane and she just kept me calm, she was also very sweet and kind and determined to make sure that our day was perfect!

I really love the customer service at Crystal Ballroom St Augustine. They worked with me to make my special day unforgettable. They worked with me to customized my wedding color and ordered whatever they didn’t have on inventory.