I do not typically review services, however, the outstand level of service provided by the Hermitage Hotel was not typical.

The venue itself is breathtakingly beautiful and the service of all personnel associated with the hotel cannot be matched. The sales associate we interacted with, Erica Brand, was knowledgeable, friendly, accommodating, punctual, and honest. We were genuinely excited to participate in any meeting involving the hotel, because of the level of hospitality and professionalism we received from staff. She transcended the role of salesperson and attained our gratitude and friendship.

Our ceremony was executed exactly as we envisioned. The cake was a work of art and our meals were exquisitely plated. Every food item was greater than the sum of its parts, culminating in an enchanting eating experience, which was the talk of our family circle for months. The drinks were expertly crafted and wine was divine.

The rooms were clean, opulent, and comfortable. Polite and attentive, the bellmen and valets always carried themselves professionally, as well as, all the front desk personnel.

In summation, if you would like to ruin every other event and hotel experience, because nothing else will ever compare, stay or play at the Hermitage Hotel.

We had our wedding reception here and everything was so organized and perfectly executed! The hotel is beautiful, the food is fantastic, and the staff is very attentive! You need minimal decorations for a reception here because the lobby and ballroom are already so beautiful.

My husband and I chose the elopement package at the Hermitage and we are so glad we did! The staff is wonderful, truly professional, kind, and attentive. They treated us like royalty! The package comes with the space for the ceremony, a cake by the hotel's pastry chef (it was DELICIOUS), bouquet and boutonniere, champaign, and officiant. We just got a photographer and someone to do my hair/makeup and showed up! We also opted to stay in the hotel, which I also highly recommend. Our ceremony was perfect, and we are so glad we chose the Hermitage! The hotel itself is beautiful and the service is unmatched.

The Hermitage Hotel made my wedding day dreams come true. From the moment you walk through the doors, you receive first class service. The hotel and event staff went above my expectations to make our guests feel comfortable and make our weekend celebration magical. From the choice of newspaper to the personalized stationary and complimentary champagne, the staff has thought of everything. Janelle was fantastic and made even the smallest details a top priority. She completely understood my vision and exceeded all of my expectations. We are forever grateful (and spoiled) by the relationships we made. The Hermitage Hotel will forever hold a special place in our hearts.

We had a small wedding (32 guests) in the Veranda where we had the ceremony on one end of the room and the reception on the other. We preferred this, but there were SO many options of how we could have set up everything! Janelle Caudill was our coordinator and she made everything so easy!! She made sure flowers, cake, bar, food and everything was set up perfectly! I highly recommend her and using this venue! It was the perfect day/ venue for our August 18th wedding!

Alyssa Wenger and the team at the Hermitage were FANTASTIC! Though I grew up in Nashville, I since moved away and Alyssa made planning from afar a breeze. I can’t express my gratitude to her - our day would not have been the same. It was the perfect venue and nothing else in the city can compare in terms of history, social experience, food, versatility or service. A breathtaking, history rich venue that we will always cherish - and we will keep coming back. You won’t regret a second of your time there, you’ll only wish your wedding could last longer!

My husband and I were thrilled with our wedding reception at The Hermitage Hotel. The entire staff was extremely attentive and paid attentive to every detail. All of my guests had a wonderful time and the setting couldn't have been more beautiful or elegant. Alyssa did an amazing job of helping me feel at ease about every step of the planning process. We made many memories that will last a lifetime and are very happy about our decision to have our reception at The Hermitage Hotel.

The Hermitage Hotel is a breathtakingly beautiful place for a wedding reception. We could not have been more pleased! I gave it a 5 star rating; I could have easily given ten stars! Alyssa Wenger was our wedding coordinator and she did a great job. She was eager to help in any way -she answered our questions promptly, addressed our concerns, and made helpful suggestions to make our day extra special for our family and our guests. She was a joy to work with in every way.

This is the perfect place for a wedding and/or reception. The architecture is breathtaking. The colors are warm, inviting, and elegant. They have done such a great job of preserving the hotel and the integrity of the building. They take care of everything... and you just show up! The tables, tablecloths, serving staff, (delicious red-velvet) cake, food, etc.

If you decide to have your rehearsal dinner/welcome party/wedding/reception at The Hermitage Hotel... be sure that you find Alyssa Wenger! The woman is amazing, organized, helpful, clear, detailed, thorough, and excited about your wedding. She is joyful, on time, and knows how to prioritize your priorities and make it all happen the day of the wedding. She will walk you through the initial consultation and be there when you run through the bubbles/sparklers at the end of the day.

5 Stars for The Hermitage Hotel and Alyssa Wenger!!

The Hermitage Hotel is/was the perfect venue for our wedding. Not only is the hotel historical and stunningly beautiful on the outside..the inside radiates with beauty, history, hospitality, friendliness, cleanliness, "a can do attitude", and makes an amazing backdrop for making memories with friends and family. Carly Spielvogel was a rockstar for me and my fiance. She was responsive, timely, patient, kind, friendly, creative, and tailored our wedding to our preferences. We trusted her opinion and she is one of the most experienced people I've worked with in the hospitality industry. She is a person of "yes!" Her vocabulary is full of "Yes, we can do that" and "if we can't, we will find someone who can." She made excellent vendor recommendations which made planning from California a breeze! All the vendors she recommended for the wedding were affordable and did a remarkable job! Considering I didn't have a planner that I had hired, I think I struck gold with the experience of Carly and The Hermitage Team! Our guests had an easy experience booking their rooms at The Hermitage and commented on the overall service and hospitality of the staff at the hotel! They loved the rooms and it made the perfect Southern Backdrop for our Christmas Wedding! What a gorgeous venue....the big Christmas Tree in the lobby and all the garland and wreaths that adorned the place really put everyone in a festive mood and limited the amount of decorating we had to do. We also hired a piano player for the cocktail hour who played on the grand piano in the lobby--what a special treat! The deliveries and setup for the band were seamless...I honestly don't even know how they did it because no one ever had to contact me for anything day of the event! Also, the food was amazing! Our guests enjoyed the filet and salmon and the sides were so good! Our friends were so impressed that food for over 100 people could taste so fantastic!