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Reviews of Susan Jones Custom Photography

2.3 out of 5 rating
2.3 out of 5 rating
5 Reviews
46% recommend it
  • Quality of service
    2.4 out of 5 rating
  • Average response time
    1.8 out of 5 rating
  • Professionalism
    2.2 out of 5 rating
  • Value
    2.4 out of 5 rating
  • Flexibility
    2.7 out of 5 rating
K
Wendy Sent on 07/16/2009
4.7 out of 5 rating
Susan was great to work with! We had a very tight budget, and we were planning a small out of town wedding. She worked with us to put together a package that fit our needs and our budget. Susan is very professional and has a great eye for the pictures she takes! I think part of the perks included in working with Susan is that she does this part time, and so she can be more flexible but doesn't need to cut any corners. I think she did an amazing job and we look forward to working with her in the future!!
D
Dave Sent on 09/25/2008
4.7 out of 5 rating
Susan was my wife and mines wedding photographer. She also did our engagement pictures and always gave us all digital files within 24 hours. Her work is so exceptional it doesn't need that extra time for editing, we saw this when we shot our engagement photos with Susan. Besides having a great time with her when we thought we weren't going to like getting this job done, she showed us all of our photos right there, on location, and when the photos were online the next day, there wasn't any changes I could see, he original work is awesome.
She did our wedding in January of this year. Susan explained to us the stories people have written online due to her initial year of way too much business, but has figured out the business end now and is really looking forward to only a few weddings each year now. She posts all photos online within a day or two and hands out cards at events with the engagement picture on it with the log in information for the wedding pictures so all friends, family and whoever else was at the wedding can see what she took within a day. We loved that, so did the parents, cousins, aunts, uncles, etc.
We did our own album, and Susan helped with suggestions throughout the process.
Susan is great... I dont know what the others are complaining about, if we get married again, its only Susan!


M
Magenda Sent on 11/24/2007
1.5 out of 5 rating
After the wedding, I was unable to get my order fulfilled for over a year. There was a lack of communication that was unprofessional and it was only when I contacted a local Consumer Advocate program that my order was fulfilled.
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