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Reviews of silk flowers factory

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Jennifer Sent on 04/10/2015
5 out of 5 rating
I also was nervous after reading reviews. I ordered anyway due to a tight budget. I found the quality of their flowers to be expected for the price. You can tell they are fake but if you want them to look real, you will have to pay more. That's anywhere. My order was the perfect colors & super fast. They do cram them in a box, but a little fluffing & they are good as new. Set mine outside overnight as well as they have a "factory" type smell also. I would order again. Very satisfied.
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Megan Sent on 09/07/2014
5 out of 5 rating
Unless you or your fiance really love flowers, I would definitely recommend going with silk and making your own bouquets! I am not the most creative person in the least and I made some beautiful bouquets, boutonnieres, and corsages with the help of my family and pinterest :) It takes a bit of effort but can be done months ahead of time and will save you a bundle! The flowers I ordered from SilkFlowersFactory.com looked great and were definitely a good value for the price, and will last forever now!
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Bergan Sent on 12/05/2014
4.6 out of 5 rating
After reading reviews, I was very nervous about trying this company, but with the prices, I had to try it. I am extremely glad I did. I ordered the white dahlias and couldn't be happier with them. I saved hundreds using this company and would highly recommend for brides on a budget.
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Ray Sent on 01/02/2012
4.5 out of 5 rating
I ordered red roses (giant velvety; 42 @ $17.99). They were huge and beautiful. I made my own flower arrangements for 11 tables including the head table. I got nothing but complements on how beautiful they were. And they were.
Downfall; the glue gunglue that they used showed on some of the pedals of the flower. If you've ever worked with hot glue you know how the strings from the hot glue string out( stretch out) like cheese on a hot pizza.
For the value I save over $100.00 ordering these instead of a vendor.
Where the flowers would just die afterwards. My guest got to take the flowers home. That was nice.
IF YOU ARE ON A BUDGET and know a creative person or are creative yourself. TRY THIS CO.
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User1422668 Sent on 11/05/2013
1.9 out of 5 rating
False advertisement! They say they feel soft etc etc, and I know they are fake, but you can literally get the same quality if not better at the dollar store. Irritates me how companies always do this.
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Kelsey Sent on 03/30/2015
1.3 out of 5 rating
This is by far one of the worst companies I have worked with in my entire life. I ordered a shipment for my wedding well in advance (thank God). When I received the shipment today a quarter of my flowers were missing. The company did not tell me they were out of stock and could not give me a date as to when they would be in, the best they could offer was that they could refund my money. Mind you I ordered my flowers on the 9th of March. They said my flowers shipped on March 12, never saw that shipment. I contacted them on March 19th because the tracking information indicated that the flowers had never actually made it to the UPS store. They told me they could do nothing until March 23rd because then it would have had enough time to ship and they still had time to take the shipment. Finally on March 23rd when they said they were able to do something about the issue they reshipped my order and REFUSED to give me expedited shipping even though they knew they were for an event that was nearing. On the 24th I received an email that said that the ENTIRE order was shipped out. I received the order today, missing 240 cream peonies that were supposed to decorate my church, the only thing they could do was refund my money. Yay! Now I get to pay for expedited shipping to order from another company. Oh, and their customer service, be careful, they do not speak English and instead of helping the person they have now pissed (Because this is your 3rd contact with them) off they like to chastise them for being upset with them. STAY AWAY. Quality not quantity, seriously, run.
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User2268637 Sent on 08/13/2015
1 out of 5 rating
I ordered the sunflower 3D chain garland. The flowers kept falling off and bits of the garland were shedding everywhere. It's the worst quality I have ever seen! The flowers were really small. The return policy is terrible since it costs half of the order. You pay twice for shipping of horrendous quality of merchandise.
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User1061972 Sent on 01/07/2013
1 out of 5 rating
DON'T USE THIS COMPANY! Their product and customer service is very, very bad! I returned some roses because their color was nothing like the photo on the web-site. I followed their published instructions on how to return products for a refund but they refused to give it to me. They insisted they never received my return and that I had to provide them with a return tracking number. No place on their web-site states what a return tracking order is or that one is required to receive a refund. They basically called me a liar and refused to refund me my money, even though I sent the flowers back to them. The customer service was non-existent and very rude. There is no address or telephone for the company listed on the web-site and they refuse to provide any. The Live-Chat rep is not a employee of the company and if you go "off script" they simply stop talking to you and will not provide any information. DON'T USE THIS COMPANY! Their product and customer service are very, very bad!
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User1511786 Sent on 01/18/2014
0.9 out of 5 rating
I order over 200 flowers from this company, the size online is misleading. When the flowers arrived, I should have given to to a infant to play with because they were just that small. I was very disappointed. I had to drive 5 hours away to buy more flowers for my wedding. I hate this company
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User1538293 Sent on 02/18/2014
0.8 out of 5 rating
I really wish I would have looked up more reviews for silkflowersfactory before purchasing from them. This place is the very meaning of 'you get what you pay for'; their only real guarantee is low price and their prices are great and, for the price, I wasn't expecting miracle flowers but I did expect presentable ones. However, when I received the flowers, they were all crammed and crushed together into a very small box for the amount of flowers I ordered. They smelled of dirt and mildew and some of them were even frail feeling and showed their age in the discoloration of the glue on the stems. I could understand a few having imperfections, but probably about 15% to 20% of them had odd discolorations, spots, or even a flurry of little holes across the petals. The only real upside is they are the cheapest I've found and I received them very quickly. However, if you are not tight on funding or just don't need a lot of flowers, GO ELSEWHERE AND DO NOT EVEN THINK ABOUT PURCHASING FROM THIS SITE.
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