12 Reviews for Sheena Lynn Photography
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Sheena is great. She did a really great job with our engagement photos and with our wedding. The pictures came out beautiful! Very happy with our photos!! Also, we loved Gerardo, her second shooter.
Initially Sheena seem like a pleasure to work with, we booked around April/May 2017 for a March 2018 wedding. We had discussed having our engagement session during the winter and Sheena assured me that she could be very flexible at that time because it’s not a high volume wedding season. Finally booked in for a date in December. Unfortunately we had to cancel on the last minute due to my husband hitting his head and being rushed to the hospital to receive stitches. Tried to rebook a date with her and she was too busy with the holidays and then was on vacation for much of January and was busy in February. So much for flexibility! Then the day of the wedding arrives, Sheena was on time with her assistant but that’s the only good thing I can say. She made not only me, but the rest of the bridal party feels rushed. She gave off an attitude that it was her time and we were taking too long. I’ve had a number of people say they felt rushed and uneasy because of her. We didn’t even have time to get pictures with my bridesmaids and I. I have one picture with each bridesmaid and a couple group shots. She stayed until after cake cutting like discussed and then left. Now comes the rest of the drama. Did not receive any photos from her until mid May. Was not expecting it to be that long and was actually told that since my wedding was in the winter that it wouldn’t take as long as during the high volume months. Pictures were beautiful thankfully. We had a $200 print package credit through our photo package with her. Ordered prints, which we were told to just email her the number of the photo and what sizes etc that we wanted. Emailed her on May 15th, still hadnt heard back by the 24th so I email Again. I get a response on May 30th saying that she got distracted and it slipped her mind. We are now in August and I have yet to receive a single thing from her. If I could go back and choose a different photographer, I would do so every single time. Terrible experience.
I’m certain this isn’t the review you were hoping to write after your wedding. You deserve the best experience from everyone who you allow to join in your special day. No one should feel that they have regrets after any occasion, which is why it is important to come to an understanding about how that day may look prior to shooting. For that, I take accountability. While full of joy & excitement, the production of a wedding can be stressful and I feel as though we may have never come to terms on how much effort and diligence I would put into a day where you were looking to enjoy the moment. In regards to your engagement session, I trust you understand the unpredictable happens and that we as photographers are human too, with family obligations that keep us reminded of how special family can be. I can only look back and learn from not being readily available after your husband’s unfortunate event and hope you understand that, with all of the planning we put into these events, we still may not meet certain expectations. Regarding the delivery of your images, I can only stress the industry standard of a 10-12 week turn around. The 6 week turn around is my best effort to exceed customer expectations while still delivering great photos. You should also be aware that your prints have shipped, and while my records indicate delivery, I have not been able to reach you to confirm this. I hope you see this as an attempt to reach out for confirmation as your satisfaction is still on my mind. Lastly, I truly appreciate you acknowledging the quality of my work. This is a craft I hold dear to me and I can understand how my efforts to provide you with more of what I love to do may have resulted in stress & confusion. Each wedding is unique and no one photographer fits every occasion; I understand that and take this review as both a learning experience and reflection of client needs, so I can continue to provide the service I hold dear to my heart to future clients.
When I met Sheena in person for the first time a week prior to the wedding, it was like talking to an old friend! Mind you, we booked her approximately two years prior to our wedding. As hectic and crazy as our wedding was, she worked out the kinks and the pictures turned out amazing! She captured so many personal and emotional moments - it had me bawling when I saw them. I have too many favorites that our whole house will be filled with wedding pictures. Will forever cherish the beautiful pictures :) Loved Sheena! She has such great talent.
Thank you so much Amanda! Your wedding was really one I will never forget. Thank you for allowing me to be the one to capture your special day!