Susan did a fantastic job with my bridal hair style (plus gave me some help with make-up)! I did a trial style and Susan suggested extensions for the look I wanted to achieve, she even met with again once I got extensions to do another trial (beyond my original bridal package). We were able to get everything worked out prior to the wedding (a lot of decisions because I had little prior experience with formal styles). I felt so comfortable and confident throughout my wedding - I felt great about my hair! It held up so well - long after the wedding was over (even though it rained that entire day). I also appreciated some last minute help with eyeliner that I had not scheduled for that day.