Thank you for taking the time to share your feedback. We’re glad you appreciated the rustic atmosphere of our venue, but we’re genuinely disappointed to hear that your experience did not meet expectations.

We take concerns like yours very seriously. However, we would like to clarify a few important points for the sake of accuracy. Our bar service and licensing are clearly communicated in advance and outlined in our contract, including the fact that we serve beer and wine only. Additionally, all catering costs and service details are reviewed and approved prior to the event to avoid any surprises.

Regarding outside alcohol, our policy—also included in our agreement—is in place to comply with state regulations and ensure the safety of all guests. When this policy is violated, we are required to address it immediately, and we strive to do so as respectfully and discreetly as possible.

We understand that emotions can run high during important events like weddings, and we regret that this situation caused stress on what should have been a joyful day. That said, we stand by our policies, which are designed to protect both our clients and our business.

We would welcome the opportunity to speak with you directly to discuss your concerns further and provide any additional clarification.

We truly wish you all the best moving forward.

Matt was great to work with. Very professional, and the food was amazing! Our guess are still calling us months later after our wedding asking who catered our wedding. I would highly recommend using Matt and his team!

Riviera was great to work with! They were very accommodating and communicative and willing to work with our exact specifications and numbers (adults vs. children, food options, price points etc). The food was good for typical wedding food (not out of this world but definitely good!), but no complaints and I got comments from guests that the servers were very nice!

The food is delicious, the venue is great, and they are easy to work with. They were very detailed and communicative to help me with all of my planning. Only downside is there is not a full bar.

This venue has a great rustic feel, but that is as far as the beauty goes. The owner is caustic, argumentative and rude. Promises were broken repeatedly. We were told they had a liquor license...false...beer and wine only! We were quoted over $1000 less than they charged my card for catering. We were promised the left over food, which is customary, when we asked for it we were told there were none. We literally watched them pack up a large amount of leftovers when service was complete! At the end of the night they held our credit card hostage until a $500 fine was paid! The fine was because we brought in jello shots from our party bus...they never said we could not, and rather than just say, hey, we can't allow this here because we are not licensed for it and allow us to say, cool, no problem we'll take care of it they threatened the bride and groom with shutting down the reception and charging us for something that was easily corrected.
I cannot say more emphatically that these people have zero scruples. For an event center that is in the business of making the dream day of a young couple magical, they certainly did everything they could to ruin our special day.