Rick's was wonderful. We rented a tent for our backyard wedding. Delivery and pick-up were both smooth, and the equipment was clean and looked great. I'd work with them again for our rental needs and would definitely recommend them.
Sent on 06/25/2019
Amy
· Married on 09/02/2017
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
We rented tables, chairs, glassware, china, flatware and a space heater from Rick's on our wedding day. They were first of all, a great value in comparison to other rental houses in Ithaca. They worked around the fact that we needed our items for a full weekend rather than just a day so we had time to set up and break down but we were charged multiple days. Sort of at the last minute on the set up day we started to think that we might need a space heater so we called them and they were able to deliver one the following morning before the wedding. Plus they bring everything in and put in the places you need it which was really helpful. Their staff was really friendly and helpful as well as the delivery crew.
Sent on 09/28/2017
Heather
· Married on 06/02/2012
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Rick's is phenomonal. They were really great. They were there on time with everything we reserved. No hassle, no issues. They came in to set up on Thursday night and Friday morning and even came back to adjust the dance floor on Saturday morning. They were there promptly on Monday morning to break everything down and they left everything just as they found it. I would definitely recommend them to a friend for any kind of event.
