Rick's was wonderful. We rented a tent for our backyard wedding. Delivery and pick-up were both smooth, and the equipment was clean and looked great. I'd work with them again for our rental needs and would definitely recommend them.

We rented tables, chairs, glassware, china, flatware and a space heater from Rick's on our wedding day. They were first of all, a great value in comparison to other rental houses in Ithaca. They worked around the fact that we needed our items for a full weekend rather than just a day so we had time to set up and break down but we were charged multiple days. Sort of at the last minute on the set up day we started to think that we might need a space heater so we called them and they were able to deliver one the following morning before the wedding. Plus they bring everything in and put in the places you need it which was really helpful. Their staff was really friendly and helpful as well as the delivery crew.

Rick's is phenomonal. They were really great. They were there on time with everything we reserved. No hassle, no issues. They came in to set up on Thursday night and Friday morning and even came back to adjust the dance floor on Saturday morning. They were there promptly on Monday morning to break everything down and they left everything just as they found it. I would definitely recommend them to a friend for any kind of event.

Rick was another one of our favorite vendors. We were erroneously quoted a much lower price than was appropriate and he stood by this figure. The chairs were beautiful and service was flawless. There is an overtime fee to take down chairs on a Sunday, but fortunately our venue allowed them to stay until Monday.

They had the exact size tents we needed for the outdoors.Their customer service was very professional when it came to setting up a delivery date.Overall we got good service they set it up for us and it came in handy when the sun came out.I would definitely do business with Rick's Rental World again.

Overall, I was satisfied with the service I got from Rick's Rental World. We rented table linens, folding chairs, and super coolers from them. The items were all delivered at the promised time and in good condition. I only took away a few points because they could not pick up the super coolers and linens after the reception because it was outside of their regular working hours (the chairs they could pick up because the ceremony was over by 1:00pm, after which they weren't needed). It wasn't a huge inconvenience, but I would've preferred not to have to take those huge super coolers back to them (it takes 2 people to lift them and you need a truck). Also, the linens had obvious fold lines in them, but I'm not sure there's anything to be done about that. They do not set up the chairs for you, but that is the standard in this area.

Rick's Rental World had a lot of tents available to rent when we stopped by.They where really good at showing us how to set them up and they gave us some helpful tips on how to use the proper lighting at night.We got an excellent price on the tent we needed and feel we got the best tent possible for our wedding.I would highly recommend Rick's Rental World.

We rented table clothes, dishes, utensils and chairs from Ricks. The delivery was on time, but we had a misunderstanding for pickup. We end up rescheduling the pick up at a different place, but overall, happy with the rental items and service.

Everyone at Rick's Rentals is so nice and very helpful. They do not have a very big variety of rental items, but their customer service is excellent.

We rented a large tent and a BUNCH of tables, chairs, linens, and place settings. Everything was delivered on time and where we wanted it. Given the state of the staging area (super wet soggy, it had been raining all day) I was surprised that they left the tables stacked on the wet and muddy ground instead of under another adjacent tent with a concrete floor. Also, be prepared for a second invoice after your event if you rent dishware to cover the cleaning. I'm not complaining about this, just making sure you know it's coming. I read about it in the contract and expected it. Pickup was done the next day and everything went quite smoothly. I will say, that if you don't feel you're being taken care of when you call them simply call back another day. There are a number of people that work here and while they all mean well, not all of them are truly customer service focused. Just keep calling until you get a good one. If all else fails... ask for Glen!