Avoid this business at all cost. We engaged them for a wedding in Philadelphia and 1) even despite detailed instructions they sent the buses to the wrong hotels and then 2) employed faulty equipment so that one bus with a malfunctioning defroster contributed to visually incapacitating/effectively blinding the driver. Wedding guests were up front wiping down the windshield in an attempt to aid his vision. No such luck. He ran up on a median and crashed into a bike rack. The potential for physical danger to guests was very real and we were lucky that there were no reported injuries as of this review. When asked about compensation Philadelphia Trolly Works offered minimum recompense, were intractable about it, and had the stones to insist in the release that we post no reviews of the service in order to be compensated. Do NOT take a risk with these guys when it is a day that comes once in a lifetime. An epic fail.

Don't use this company. I booked a trolley for my wedding. They sent a trolley with an broken air conditioner that leaked water all over the trolley's floor. I was upset and worried that gowns would get wet while on the trolley. I filed a complaint and asked for refund of 50%. The manager "Ray" was not sympathetic to this special occasion and said he would only refund $150 because they did the job and it was just water. I also would have to sign a waiver stating I would not right negative reviews regarding the company. Don't use this company!

I got a bus for my wedding day from Philadelphia Trolley Works. Jenna booked for me and she was great! Andre was our driver and he was PERFECT. Professional and friendly. He was great. I have been recommending them to all the brides I know who are getting married. Their prices are the best. I was able to get a bus all day for cheaper than other places were doing a 4-6 passenger limo for 4 hours. I highly recommend.