Philadelphia Trolley Works Reviews
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4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
102 Reviews
87% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.4 out of 5 rating
Awards
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User photos
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Featured
Tyler B. Sent on 10/18/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you want the Classic Trolley Experience..
I reserved a white trolley for our wedding, and I can't thank Philadelphia Trolley Works enough for their efforts and hospitality. The trolley experience was enjoyed by all (our photo/video team, bridal party, & our parents), and our driver made it even better. He was responsive by phone, incredibly helpful with loading/unloading of passengers, and he made sure no cars were coming to ensure our safety. He even went above & beyond by making an extra lap at my request to drop off our parents and grandparents at the reception while we finished pictures before coming back to get my wife and I. Highly recommend.I reserved a white trolley for our wedding, and I can't thank Philadelphia Trolley Works enough for their efforts and hospitality. The trolley experience was enjoyed by all (our photo/video team, bridal party, & our parents), and our driver made it even better. He was responsive by phone, incredibly helpful with loading/unloading of passengers, and he made sure no cars were coming to ensure our safety. He even went above & beyond by making an extra lap at my request to drop off our parents and grandparents at the reception while we finished pictures before coming back to get my wife and I. Highly recommend. -
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Lilly F. Sent on 12/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Timely, friendly, elegant transportation experience
Philadelphia Trolley Works was great! We had a white trolley for our wedding day, and they were very easy to work with, timely on the day of, responsive, and reasonably priced. Exactly as advertised. Our driver was wonderful, so friendly and sweet!!Philadelphia Trolley Works was great! We had a white trolley for our wedding day, and they were very easy to work with, timely on the day of, responsive, and reasonably priced. Exactly as advertised. Our driver was wonderful, so friendly and sweet!! -
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Bailee H. Sent on 10/28/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Who doesn't love a trolley?
It was so special to have a trolley for my wedding! They were responsive and attentive to all our transportation needs (cars, trolleys, and all), and the trolley driver took my husband and I (and our bridal party) all over the city to take amazing pictures after the ceremony. Definitely recommend!It was so special to have a trolley for my wedding! They were responsive and attentive to all our transportation needs (cars, trolleys, and all), and the trolley driver took my husband and I (and our bridal party) all over the city to take amazing pictures after the ceremony. Definitely recommend! -
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Stephanie Sent on 10/06/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our trolley was right on time, made for great pictures!! We were able to play music off the iPod... "Going to the Chapel" was on full blast with the wedding party singing. Our driver was great, would highly recommend them!Our trolley was right on time, made for great pictures!! We were able to play music off the iPod... "Going to the Chapel" was on full blast with the wedding party singing. Our driver was great, would highly recommend them! -
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Samantha B. Sent on 01/20/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Philadelphia City Transportation
Philadelphia Trolly Works was the best way to get to our location for our wedding pictures! The driver was extremely friendly, welcoming, assisted people on and off the trolley and got us to and from our locations efficiently and quickly! The wedding party that rode the trolly had great fun from the adults to the kids. We would recommend this company for anyone's transportation needs in the city of Philadelphia!Philadelphia Trolly Works was the best way to get to our location for our wedding pictures! The driver was extremely friendly, welcoming, assisted people on and off the trolley and got us to and from our locations efficiently and quickly! The wedding party that rode the trolly had great fun from the adults to the kids. We would recommend this company for anyone's transportation needs in the city of Philadelphia! -
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Jordan Sent on 07/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They know how to run a business
While we did not end up using Philadelphia Trolley Works for our wedding because the logistics of our wedding day changed after rescheduling multiple times, I could not speak more highly of this company. We had the unfortunate experience of having to cancel our wedding date three times due to covid. Each and every single time, Philadelphia Trolley Works was nothing but flexible and understanding. This speaks volumes about how they operate their business given that I'm sure this period was beyond difficult for them as a business yet at no point did they let this affect how they treated us. I have already recommended them to multiple friends and they will be my first call when I need transportation in the future.While we did not end up using Philadelphia Trolley Works for our wedding because the logistics of our wedding day changed after rescheduling multiple times, I could not speak more highly of this company. We had the unfortunate experience of having to cancel our wedding date three times due to covid. Each and every single time, Philadelphia Trolley Works was nothing but flexible and understanding. This speaks volumes about how they operate their business given that I'm sure this period was beyond difficult for them as a business yet at no point did they let this affect how they treated us. I have already recommended them to multiple friends and they will be my first call when I need transportation in the future. -
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Brandi D. Sent on 07/17/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Flexible and on time!
We used PTW to shuttle the bridal party to and from the church & reception location for our wedding. First the trolley was prompt and even early for arrival, approx 1 hr before the contracted time. We changed last minute and added a trip so the guys could get to the church early. The driver was great with helping the girls on, holding flowers and even played us music on the way to reception...with everything else we completely forgot to think of this but so glad she did! She also maneuvered a small circle driveway like a pro! Really great service all around.We used PTW to shuttle the bridal party to and from the church & reception location for our wedding. First the trolley was prompt and even early for arrival, approx 1 hr before the contracted time. We changed last minute and added a trip so the guys could get to the church early. The driver was great with helping the girls on, holding flowers and even played us music on the way to reception...with everything else we completely forgot to think of this but so glad she did! She also maneuvered a small circle driveway like a pro! Really great service all around. -
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Melanie H. Sent on 10/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
Flexible to changes, great service! Would highly recommend.Flexible to changes, great service! Would highly recommend. -
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Kimberly G. Sent on 10/16/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect!!!!!
The easiest and most pleasant wedding vendor that we dealt with. I spoke with Tyrone multiple times throughout the year due to changing our date 3 times because of COVID. He was extremely helpful and accommodating. I couldn't imagine a better experience and then we met Vince, the driver. He took the time in the morning to do a dry run of the route before he picked up the groom and groomsman. He was very patient and pleasant. He arrived early and ensured that we got to all of our destinations safely. I would definitely recommend this company for any future events! Thank you!!!!!The easiest and most pleasant wedding vendor that we dealt with. I spoke with Tyrone multiple times throughout the year due to changing our date 3 times because of COVID. He was extremely helpful and accommodating. I couldn't imagine a better experience and then we met Vince, the driver. He took the time in the morning to do a dry run of the route before he picked up the groom and groomsman. He was very patient and pleasant. He arrived early and ensured that we got to all of our destinations safely. I would definitely recommend this company for any future events! Thank you!!!!! -
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Katie Z. Sent on 04/15/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Prompt and flexible!
We had a great experience with Philadelphia Trolley Works; our wedding day was quite chilly, and our trolley driver was able to keep the trolley nearby so that we could all warm up beween photos. We finished photographs a little earlier than expected, so she also made an additional stop at the hotel before the reception, which was much appreciated! Our driver also assisted one of my bridesmaids with some safety-pinning, which was much appreciated!We had a great experience with Philadelphia Trolley Works; our wedding day was quite chilly, and our trolley driver was able to keep the trolley nearby so that we could all warm up beween photos. We finished photographs a little earlier than expected, so she also made an additional stop at the hotel before the reception, which was much appreciated! Our driver also assisted one of my bridesmaids with some safety-pinning, which was much appreciated! -
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Brittney Sent on 02/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a highlight of our day!
Philadelphia Trolley Works provided such a fun way to travel around our city taking pictures of various locations. Our driver was friendly, flexible, patient, and genuinely added to the whole experience. Philadelphia Trolley Works was easy to book, work with, and everything went perfectly as planned. Book them!Philadelphia Trolley Works provided such a fun way to travel around our city taking pictures of various locations. Our driver was friendly, flexible, patient, and genuinely added to the whole experience. Philadelphia Trolley Works was easy to book, work with, and everything went perfectly as planned. Book them! -
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Amy F. Sent on 03/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding trolley was great!
We booked our wedding trolley with Philadelphia Trolley Works and we were so happy with the service we were provided. Our trolley took our bridal party, parents, and my husband and I to our church ceremony, then around for pictures, and then to our reception. We price out several local trolley companies and Phila. Trolley Works was by far the most affordable. We worked with Ray to book our trolley and go over the locations and timing of everything on our wedding day and he was so great to work with and always got back to me very quickly. I had to make changes a few times leading up to our day for different reasons and Ray was so accommodating. Our driver was so friendly and helpful the day of our wedding! There was some confusion on one of our locations for photos between our photographer and I but our driver was so easy going and happily got us where we needed to be. The trolley was in great condition and really made our day special. I would highly recommend Philadelphia Trolley Works to anyone looking for a trolley for a special occasion, especially for their wedding.We booked our wedding trolley with Philadelphia Trolley Works and we were so happy with the service we were provided. Our trolley took our bridal party, parents, and my husband and I to our church ceremony, then around for pictures, and then to our reception. We price out several local trolley companies and Phila. Trolley Works was by far the most affordable. We worked with Ray to book our trolley and go over the locations and timing of everything on our wedding day and he was so great to work with and always got back to me very quickly. I had to make changes a few times leading up to our day for different reasons and Ray was so accommodating. Our driver was so friendly and helpful the day of our wedding! There was some confusion on one of our locations for photos between our photographer and I but our driver was so easy going and happily got us where we needed to be. The trolley was in great condition and really made our day special. I would highly recommend Philadelphia Trolley Works to anyone looking for a trolley for a special occasion, especially for their wedding. -
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Annie M. Sent on 11/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Evelyn is Amazing!!!
Philadelphia Trolley Works was outstanding. I especially want to provide a recommendation and thank you to Evelyn, our trolley driver. Evelyn showed up promptly to my parents house to pick up the girls and drove us into the city safe and sound. She was friendly and helpful and knew her way around the city streets. When we arrived at the church, Evelyn waited with me on the trolley until it was time for me to enter. She helped me off the trolley, helped me walk up the church steps, and most importantly, Evelyn pinned my veil back on my head when it fell off as I began walking down the aisle!!! She truly went above and beyond, and made me feel so taken care of during a very stressful moment. I cannot recommend Evelyn and Philly Trolley Works enough! We had such a blast, and I am eternally grateful for her help!Philadelphia Trolley Works was outstanding. I especially want to provide a recommendation and thank you to Evelyn, our trolley driver. Evelyn showed up promptly to my parents house to pick up the girls and drove us into the city safe and sound. She was friendly and helpful and knew her way around the city streets. When we arrived at the church, Evelyn waited with me on the trolley until it was time for me to enter. She helped me off the trolley, helped me walk up the church steps, and most importantly, Evelyn pinned my veil back on my head when it fell off as I began walking down the aisle!!! She truly went above and beyond, and made me feel so taken care of during a very stressful moment. I cannot recommend Evelyn and Philly Trolley Works enough! We had such a blast, and I am eternally grateful for her help! -
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Lauren Z. Sent on 09/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great transportation for our guests!
We used Philadelphia Trolley Works to transport our guests to and from our wedding reception. The bus was always on-time and everything went smoothly!We used Philadelphia Trolley Works to transport our guests to and from our wedding reception. The bus was always on-time and everything went smoothly! -
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Jeffrey G. Sent on 07/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great wedding option!
It was a pleasure to work with Philadelphia Trolley Works for our wedding. Logistics were easy to book through Tyrone, our vehicle was clean and attractive, and our driver was punctual and extremely pleasant.It was a pleasure to work with Philadelphia Trolley Works for our wedding. Logistics were easy to book through Tyrone, our vehicle was clean and attractive, and our driver was punctual and extremely pleasant. -
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Katie Sent on 05/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Trolley & Bus Co!
I worked with Mr. Tyrone Holt for the transportation for my daughters wedding. His professionalism and courtesy were unsurpassed. We had multiple venues where we needed to move guests - from the hotel to the ceremony to the reception and back to the hotel. He made every effort to accommodate our schedule and went the extra mile to make sure all of our needs were met. I give him 5 out of 5 Stars for the job he did for me!I worked with Mr. Tyrone Holt for the transportation for my daughters wedding. His professionalism and courtesy were unsurpassed. We had multiple venues where we needed to move guests - from the hotel to the ceremony to the reception and back to the hotel. He made every effort to accommodate our schedule and went the extra mile to make sure all of our needs were met. I give him 5 out of 5 Stars for the job he did for me! -
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Lanea I. Sent on 10/30/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ms.Biggs is Awesome
This place has the most wonderful people one in particular is a lady by the name of Ms.Biggs, she has been involved in many wedding evens and is highly recommend for any affair that you may have, please ask for her she give a warm and welcoming smile and service. She makes any event fun and lively and makes you want to partake in that event. Thank You trolley works for that great experience. I really love her.This place has the most wonderful people one in particular is a lady by the name of Ms.Biggs, she has been involved in many wedding evens and is highly recommend for any affair that you may have, please ask for her she give a warm and welcoming smile and service. She makes any event fun and lively and makes you want to partake in that event. Thank You trolley works for that great experience. I really love her. -
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Nicole Sent on 01/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Philly tradition!
We've heard nothing but great things about Philly Trolley Works and they did not disappoint! From first contact, Molly was helpful and informative and got us set up with a medium sized bus and trolley for our day. They arrived at the Hotel Monaco on time and proceeded to shuttle all of our guests to and from Old St. Mary's church. The trolley was perfect for our bridal party and made driving around the city for 3 hours for pictures a breeze! Would definitely recommend them to any other couples looking for transportation!!We've heard nothing but great things about Philly Trolley Works and they did not disappoint! From first contact, Molly was helpful and informative and got us set up with a medium sized bus and trolley for our day. They arrived at the Hotel Monaco on time and proceeded to shuttle all of our guests to and from Old St. Mary's church. The trolley was perfect for our bridal party and made driving around the city for 3 hours for pictures a breeze! Would definitely recommend them to any other couples looking for transportation!! -
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Clara Sent on 10/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome service!!
We couldn't have been happier with Philadelphia Trolley Works for the transportation on our big day. Evelyn was a great driver who was patient with directions while still being fun and letting us play music on the way to the reception in order to get the party started early. Would highly recommend!We couldn't have been happier with Philadelphia Trolley Works for the transportation on our big day. Evelyn was a great driver who was patient with directions while still being fun and letting us play music on the way to the reception in order to get the party started early. Would highly recommend! -
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Lisa Sent on 12/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great transportation company
Philadelphia Trolley Company provides excellent shuttle service for our wedding guests from the hotel to the venue. They were flexible with letting us book a small shuttle for most of the day to first transport the bridal party and later shuttle the guests. Tyrone was very responsive and adjusted our schedule/contact as many times as needed to accommodate my changing mind :) Bus and shuttle were clean and comfortable. Would definitely recommend.Philadelphia Trolley Company provides excellent shuttle service for our wedding guests from the hotel to the venue. They were flexible with letting us book a small shuttle for most of the day to first transport the bridal party and later shuttle the guests. Tyrone was very responsive and adjusted our schedule/contact as many times as needed to accommodate my changing mind :) Bus and shuttle were clean and comfortable. Would definitely recommend. -
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Julie Sent on 08/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We booked Philadelphia Trolley works for our 7/28 wedding. We had a large wedding and needed transportation for a lot of people. We were in communication with Tyrone, who was extremely helpful and responsive throughout the entire planning process. He was able to figure out the most logical and affordable way to schedule the busses. When we needed to make last minute changes, he went above and beyond in meeting our needs. On the wedding day, everything ran extremely smoothly. Could not have asked for a better experience working with a transportation company!We booked Philadelphia Trolley works for our 7/28 wedding. We had a large wedding and needed transportation for a lot of people. We were in communication with Tyrone, who was extremely helpful and responsive throughout the entire planning process. He was able to figure out the most logical and affordable way to schedule the busses. When we needed to make last minute changes, he went above and beyond in meeting our needs. On the wedding day, everything ran extremely smoothly. Could not have asked for a better experience working with a transportation company! -
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Brittany Sent on 03/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved It! Would Trolley Again!
For our wedding last April based around various places in Philadelphia, we decided that a trolley would be a good investment in moving the wedding party and immediate family from hotel to church to reception venue and back again. We are certainly glad we did! The trolley was a wonderful touch aesthetically for the old-fashioned touches we had in our wedding, and our driver was pleasant the entire time! We are pleased with what we got using them, and we would recommend them to anyone looking for transportation services for their event!For our wedding last April based around various places in Philadelphia, we decided that a trolley would be a good investment in moving the wedding party and immediate family from hotel to church to reception venue and back again. We are certainly glad we did! The trolley was a wonderful touch aesthetically for the old-fashioned touches we had in our wedding, and our driver was pleasant the entire time! We are pleased with what we got using them, and we would recommend them to anyone looking for transportation services for their event! -
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Jeanna Sent on 11/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent transportation option
We rented a trolley for the wedding party and a motor coach bus for our guests to be transported from the hotel to the venue. Everything went so smoothly. I'm so happy we got the trolley , the pics on board are some of my favorite. They even made a special sign for us that was so thoughtful. We worked with Tyrone who was very responsive and super helpful. We would recommend Philly Trolley works for your transportation needs.We rented a trolley for the wedding party and a motor coach bus for our guests to be transported from the hotel to the venue. Everything went so smoothly. I'm so happy we got the trolley , the pics on board are some of my favorite. They even made a special sign for us that was so thoughtful. We worked with Tyrone who was very responsive and super helpful. We would recommend Philly Trolley works for your transportation needs. -
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Lani Sent on 12/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sonia our driver for Philadelphia Trolley works made the rides all the more special-- she was super friendly, flexible, and timely. Jenna booked our trolley for us and she was very easy to contact and work with!!Sonia our driver for Philadelphia Trolley works made the rides all the more special-- she was super friendly, flexible, and timely. Jenna booked our trolley for us and she was very easy to contact and work with!! -
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Catherine A. Sent on 11/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Efficient and got us to and from our destination safely and on time - couldn't ask for more! Also, super cute for photos.Efficient and got us to and from our destination safely and on time - couldn't ask for more! Also, super cute for photos. -
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Are you interested?
Are you interested?