We worked with Jeff at Niland and Company to make custom rings. Jeff is a true artist and craftsman and we wound up with really, really lovely rings that had both our input and his vision added in. He's got a somewhat flexible sense of timing, so our rings were ready in 2.5 months instead of 3 weeks, but that worked well for us since we went in about 5 months ahead of the wedding. However, had we had a firm deadline, I have zero doubts that he would have worked to make sure we had our rings on time. I love that we have a jeweler now!

Despite some less-than-glowing reviews here and on some other sites, my fiance and I decided to have my engagement ring made here. We already had a stone and were looking for a simple, elegant setting. Niland is very close to where I work, and seemed to offer the best value for the sort of work we were hoping to have done.

When we met with Jeff, I showed him some pictures of what I had in mind then he walked me around the store (which, OMG, is beautiful!) pointing out details in other rings to get a clearer sense of what I wanted. He quoted us a very good price and said he thought he'd have the ring completed in a week. Well, the ring wound up taking 2 weeks--which is still plenty fast--and costing $50 over what he originally quoted us. Also, it required some effort on our part to check in with him periodically to see how things were coming along. But I'm overjoyed by the end results! My ring is just what I had imagined, and I will definitely be using Niland again.

My fiance got my engagement ring from Jeff. He was quoted one price, and when the ring was finished, Jeff charged him an additional $2000 over the agreed-upon price for my 2+ carat platinum ring.

We later realized that the ring was actually white gold, not platinum, as my husband had paid for. Jeff re-made the ring, but it took over a month to correct the issue. Upon taking it to a local jeweler to get appraised after finally getting the ring back, the jeweler found two chips in the center stone. Jeff tried to blame me for the chips, even though one was underneath one of the prongs, so it was obviously already chipped when the prong was put on. Jeff refused to admit that he gave me a chipped diamond, so I had to file an insurance claim. When I asked him to pay for the amount of the insurance deductible, he stopped responding to my emails.

This guy is a FRAUD. His business is a SCAM. He scammed my fiance out of an additional $2000 for the ring, gave him a gold ring when he ordered platinum, and gave us a chipped diamond. Do not trust him!!