what a nightmare It was working with this company. From the beginning we had nothing but problems. The first point of contact was with Andy who would never answered his phone or returned our calls until we had to hunt him down at the company. Once meeting with him we told him what we needed and he Said he would get back to us with a quote ASAP. Once again this leads us to calling and calling with no zero response. It’s now two weeks out from the wedding and we are told that he no longer has a job there. Then told that we might not be able to get a tent because he has never put in any order. It was the week of our wedding when they finally informed us that we had a tent. When we talked with Andy we discussed adding fabric to cover the poles and cement anchors. So when we got the quote we figured that The fabric was included. Day of wedding no fabric. They rushed some over but It wasn’t enough to cover all the poles. They charged us 550 for this fabric that we thought was included and didn’t even cover all the poles! After talking to the person who took over his position she said she’s tried and get us a refund because we have had the worst time working with them. Now we get word that they won’t refund us because we denied the fabric? We don’t even know what that means not once did we deny anything because no one would ever talk or get back to us!!