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Weddings

About

It is difficult to find truly good customer service in today’s world. It’s the people in the company that make the company. Providing excellent service at Markmans means serving our customers with integrity, honesty, concern and knowledge. Our goal is to give you as much information as you want or need to help you make the best jewelry selection possible.

Service will not stop when you make your selection as it does in many businesses. We value your business and continue our service by providing custom sizing as well as preparing an Insurance Replacement Appraisal at no additional cost. We can also enhance your existing jewelry by repairing settings or using a new mounting for your treasure. We are happy to provide a free inspection and evaluation at any of our locations.

Cleaning is another important service that we offer and this should be done yearly along with an inspection. If you wear a particular piece daily or often, it is best to have it checked every three to six months. We can economically repair loose stones, bent shanks and loose prongs. Let Markmans help you care for your jewelry treasures to prevent stone loss and keep them looking new!

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Reviews of Markmans

4.9 out of 5 rating
4.9 out of 5 rating
23 Reviews
99% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
J
Jessica Sent on 01/12/2019
5 out of 5 rating

LOVE these people!! LOVE our rings!

If we could, my husband and I would give them 8 stars! Susie and Steve were incredible to work with. They helped my husband to customize my engagement ring, and they helped us as we picked out our wedding bands as well! We actually got engaged, then moved to Memphis, but we loved them so much we drove BACK to Knoxville so we could go to Markman's! Stunning jewelry, stunning people, and all around a class act!
A
Amanda Sent on 02/02/2017
5 out of 5 rating
This review is specifically for the Assistant Manager, Roy, at Markman's. Roy has been nothing short of amazing: from always making himself available to inspect and clean jewelry personally, to having wonderful customer service skills, we cannot thank Roy enough. My engagement ring, our wedding rings, my bride's gift from the groom, even custom made pieces such as turning my great grandmother's beautiful engagement ring into a necklace, etc., have all been Markman's purchases and custom orders made through Markman's because Roy has been so wonderful. He is extremely knowledgeable about the business, diamonds, etc. and always goes above and beyond to accommodate his customers needs. Thanks Roy for all of your hard work with our never ending projects and thanks for making us Markman's customers for life.
Maia1212
Melissa Sent on 02/21/2015
5 out of 5 rating
My fiancé' bought my engagement ring at Marksman after we had tried on rings at various jewelers in Knoxville and we found the most beautiful pear shaped engagement ring with the criss cross faceting by one of Harry Winston's cutters...one of the most beautiful rings I've ever seen! Marksman knows how to pick their diamonds...and they don't pick any bad ones! Love it!!!!
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Real Weddings

John & Lauren
23 photos · 09/20/2015

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