We used M&M Limousine for our bridal party transportation on our wedding day. M&M provided the most competitive quote for what we were looking for. They also had a very easy to use online reservation system and very helpful customer service representatives that answered all of my questions. I received a text the morning of our wedding with the driver’s name and phone number so I could contact him directly if any of our plans changed. The driver arrived on time and was very professional and knowledgeable about how to get around downtown Chicago. We were able to play music and enjoy the best day of our lives stress free thanks in part to the team at M&M. Definitely would use their services again if I ever need it!

We reserved M&M 32 person bus for basically the whole day. Despite some delay in initial response, communications between my planner and the company went smoothly. They also had the best rates per hour out of the 5 companies I requested rates from. On the day of, the driver was extremely punctual despite the crazy Memorial Day traffic in downtown Chicago and Lake Shore Drive. Our driver was dressed professionally, cordial, and cool and collected. The bus was as pictured on their website - very clean and comfortable. There was even space for my photographer’s and videographer’s equipment in a storage area in the back. My driver even helped pick up my grandmother and children after the ceremony so that they could rest in the bus while we wrapped up family portraits. Great service!! I did not have to do much, which is always great for busy brides. Thank you for making my wedding day run so smoothly.

For the most part, we had a good experience. Affordable pricing, good customer service leading up, and we really liked the actual vehicles themselves. The only issue we had was some of the drivers were rude to our guests. Also, one of the buses went way out of the way. The hotel and venue were only 7 minutes apart and we heard after the wedding that one of the drivers took 20 minutes to get there and seemed confused and lost. We wish the day of customer service was better. Paying good money for transportation, which is such a key part of the day of coordination, I expected better.