Unfortunate Experience
When we found Local Mama Catering, it seemed too good to be true. Unfortunately, that's because it was.
We thought that Beth was the most wonderful person with such a vibrant attitude. We finalized our contract and invoice back in August 2021. Beth had been to the venue in person, we have boatloads of texts and emails where she talks about things such as being able to make the dessert & cakes (which she bailed on and forgot about even though she brings it up in multiple emails and we also finalized flavors and everything already), bringing handwashing stations because it’s an outdoor venue (which she claims she never said but we have in writing), providing this and that yada yada.
We had our tasting and she met with the venue owner, my partner and I, my mom, and some of our wedding party. We also spoke on the phone many times. At many points throughout our time working together she would bring up her personal issues. I am in law school and she spent about 30 minutes talking to me about her landlord problem. The only reason why we were on the phone was because she had been ignoring our texts and calls (two weeks prior to the wedding when we had important questions that went unanswered).
After having about eleven months to prep for this wedding, the week of our wedding she sent the invoice late and added over $1,000 for no reason. When we asked her about this, she said it was a miscalculation on her end. Our initial bill was for about 100 people and was $6,263.01 (not including tax). Week OF our wedding, after she promised to reduce the price by each adult that RSVP’d no, she RAISED the bill. She did not decrease for the adults that did not attend. She raised the price by almost $2,000. We contested that, which took time since she does not reply. We got it lowered to $7,278.00. Still, when we asked her how she could have miscalculated the amount of staff that she needed after having been discussing this for a 11 months, she had no answer and said that we don’t get to question the bill.
We paid what we could as my partner's credit card has a $3,500 limit on it and by the wedding day, we had paid $6,500 of it, which is more than the initial bill. She texted me while I was at the church on my way to the venue and asked me where the silverware, napkins, and plates were. She had forgotten them.
At the end of the night she came over to me and told me she had to charge even more. I asked her what she was charging us for and how much? She said she didn’t know but would get back to me! She threw a random number at me with no explanation aside from that she had to send staff to the Dollar Store to get new plates, napkins, and silverware. She charged US for the gas that it took for her to drive there. I thought that hundreds of dollars for gas to the dollar store was a bit excessive and asked her to please put it all in writing and email it to me.
Via text we have her asking to be Zelled and also saying that the extra amount could absolutely wait until we got back from our Honeymoon. Then, while walking up to our plane at 6am the next morning, she texts us demanding to be paid immediately saying that we better not get on the plane without paying her. At this point, we had also already paid more than what the invoice said. She broke her contract repeatedly and then blamed us for it. She then accused us of trying to rob her the morning after we returned to the US. We repeatedly asked to be told WHAT she was charging us for and she ignored our request about six times and threatened to sue us. As someone in law school and who works at a law firm, I know that every threat she made was bogus because she has no legal ground. She broke her contract, and cannot charge late fees unless it's expressed within the contract (which it wasn’t and the contract was also in dispute). She also said she would take money off of the contract for goods that she forgot to provide and then *somehow*, magically, the bill increased AGAIN to $7,303.00. She AGAIN refused to tell us what the increased charge was and threatened us more and told us that she was so disappointed in us etc.
Overall, the wedding was wonderful. However, I regret working with Beth. She is manic and all over the place. I understand having things in life get in the way but you do not take it out on clients ever. She took every chance she could get to talk to me about her legal problem after finding out that I work at a law firm. She hijacked our time and forced us into a corner and then called us criminals. Overall, food was genuinely wonderful but everything else was not. If you work with her, we recommend doing everything through email or text as she is very forgetful - even when it IS in writing.