I chose alexis at the time because her business was new and I was on a budget, I knew the risk I was taking with paying so little for something that she could’ve slacked off on if she wanted to. However, alexis was the BEST to work with. Never disappointed me once. She was on-top of everything and worked so well with all of my vendors. She came to my rehearsal dinner and even met with me multiple times before to talk about what I need from her and to go over day of timeline! She went above and beyond when she didn’t have to. She has a strong work ethic, organized, punctual, communicative, and truly cares about her brides!!! Her business has grown and she has increased her prices (as she should🤪) but 10000/10 recommend using Alexis for your wedding day.

It’s hard to post photos of her work because she does everything on the back end to make your wedding day flow and look absolutely perfect. She is what kept my timeline going and made my day as beautiful as it was!

I worked with Alexis on a styled shoot and had very few questions about the plan of the day because everything was so well communicated. Alexis and her team are absolutely wonderful and made what is usually a hectic experience a pleasant one! I would highly recommend Jaded Events to all of my friends!

Alexis is an old friend of mine from back in our high school days who has recently started her wedding coordination, lucky for me she was day of coordinator for us! But that's not to say she didn't help before the day of because she did. She came to my house before the wedding and set up mock tables with me and my family who would be helping set up that day, she gave input and made sure that she took notes on how I wanted everything done. She was also at the rehersal so she was able to meet everyone before hand and helped rehersal and wedding day run smoothly. I cannot emphasize enough - she went above and beyond! We had access to the venue at noon and when I got there - more than half of the tables were already set. She made sure every little detail was as perfect - even scrambling at the last minute (along with our venue coordinator) to assist with some floral centerpieces. The florist was great - it was a miss on our end.

Alexis demonstrated exceptional communication skills while assisting with the setup and teardown of my reception. Our initial consultation involved a thorough discussion of the tasks at hand, setting clear expectations for the project. However, upon reviewing the completed work, I noticed that a few items we had specifically addressed in our face-to-face meeting were inadvertently overlooked. If you are the bride, it is advisable to meticulously document every detail you desire to ensure that no aspects are inadvertently missed. Despite this minor oversight, I must acknowledge that Alexis executed the assigned responsibilities proficiently and to a satisfactory level. In conclusion, I am pleased with the overall outcome of Alexis' efforts, appreciating her effectiveness as a great communicator throughout the process.

Alexis was responsive and made me feel calm about our wedding day.
Alexis provided clear communication during our virtual meetings. I believe she is very knowledgeable and enjoys the work but I am not sure her team delivered that commitment to make my day as smooth as possible. I am unable to say that I’m fully satisfied with the wedding day of performance- communication with vendors fell through, professionalism did now meet my expectations and overall, the mark was missed multiple times. I do appreciate their positive approach to the day- simply needs to provide more attention to the details.

TLDR: Major issues with wedding coordination, frequent turnover, and poor onboarding/training. Book with extreme caution and ask plenty of questions before signing the contract.

We were excited to work with Jaded Events, but our experience fell significantly short of what was promised. The issues that happened during our wedding day were not minor hiccups, but fundamental responsibilities outlined in the contract which were not fulfilled. Between the frequent coordinator changes and the lack of consistency and follow-through from our “lead”, our wedding day was not set up to run smoothly from a coordination standpoint. After plenty of communication and in depth conversation, Alexis offered partial reimbursement.

Some of the major issues we encountered included the following listed, all of which have been communicated and acknowledged by Alexis:

- Inappropriate Attire: The contract requires the team to wear proper attire based on the event’s dress code. The team dressed in what could be best described as sweats and t-shirts.
- Insufficient On-Site Support/Poor Execution of Breakdown: We were told that breakdown would begin during the reception, that larger items and other items not being used, would be packed up and put into the truck. Because of the lack of initiating clean-up, we (bride and groom), our families, and a few friends had to step in. My husband and I missed over an hour of our own after party.
- Timeline Disorganization & Vendor Confusion (vendor management): The team lacked a central point of contact, missed cues, and seemed to lack familiarity with the timeline. Simple questions about the timeline (ex: when is dinner?) were either left unanswered or deflected by staff, leading me to believe they did not refer to the heavily detailed document nor notes from previous meetings. Other vendors had not heard from the coordination team prior to the wedding day (no “month of vendor communication & management” as outlined) nor, for some, the wedding day itself.
- Ceremony/Grand Entrance/Grand Exit: One of the most emotional moments of our day, my walk down the aisle, was botched. I was rushed to start walking down the aisle, missing the big moment I had intentionally planned with care. I was told to “go” and the door to the courtyard ceremony was opened well before I heard the music cue. The grand entrance was also botched, leading us to run around the building to the front entrance where we entered significantly late. Lastly, the grand sparkler exit was heavily executed by everyone but the coordinators (lighting of sparklers, lining up guests, disposal, etc).
- Decor Set Up Execution Was Poorly Handled: A key signage box was completely overlooked, leading to missed guestbook and jersey signatures. These were clearly labeled and confirmed in our final meeting. One of the items missing, not only the bar menu, but the story behind the signature cocktails. In addition, my husband was approached for things that were already discussed and very clearly labeled.
- Cake Service Was Chaotic and Unprofessional: Coordinators cut half of 1 of the 3 sheet cakes and left to go eat while guests were serving and cutting their own cake.
- Team Inconsistency & Miscommunication: We were assigned four different coordination teams throughout our planning process. We were never introduced to one of our coordinators, and our main point of contact appeared disengaged in our final meeting. She kept her camera off and asked questions that had just been answered by another coordinator and myself, suggesting that she was not fully present or prepared. At the wedding, our “lead” left during the reception.
- Team Inconsistency Cont.: Early in the planning process, a (now former) team member visited the venue and took note of critical logistical details. This seemed to be a problem day-of as many of those logistical details were overlooked and clearly not relayed onto the new team. This suggests poor off-boarding/exit management.

These were only things that we’ve only heard from since the wedding (5/25/25), so I feel strongly to believe there were other issues that were not necessarily presented or have not yet been brought to our attention yet.

Lastly, when we pointed out that the contract does not state the deposit is non-refundable, Alexis still refused to return it, claiming “industry standards.” As clients, we do not believe we should be expected to assume terms that aren’t contractually written. In addition, we later found out that two of the three coordinators assigned to our wedding have since left the company. This suggests deeper concerns with hiring, training, and internal accountability.

We hope that Jaded Events have made significant changes since our wedding day, but due to Alexis’s responses showing hesitancy to accept fault but rather give excuses, question and deflect, we feel discouraged for future clients. We STRONGLY advise to ask very clear questions before signing.

No couple should feel like their wedding day is a “learning opportunity” (Alexis’s words).

We booked Jaded Events for vendor, event and timeline coordination as well as setup and tear down/cleanup. Alexis rescheduled or canceled our 30 day meeting three times with short notice and inconsistent excuses. She shortened the timing of our package from 12 hours to 10 after we had already solidified our timeline with all vendors. She showed up nearly hour late on my wedding day, dressed sloppily and barely interacted with me all day. She didn’t reach out to let me know she was running late. We purchased 12 hours and only received 9. She did not contact our vendors prior to the wedding as promised and did not coordinate with vendors or the timeline the day of. She was MIA when she should have been handling tasks we agreed upon and was rude to me when I sought her out for help. Her team failed at completing setup tasks we discussed and failed at carrying out all of the clean up they were hired to do. Alexis clearly had a problem with the fact my schedule was inflexible the weeks leading up to my wedding; took offense to the fact I was asking too many questions for clarification on booking our meeting, and came into our wedding day with animosity towards us that I was unaware of until after the wedding. I wish I would have canceled them and not had them at our wedding at all.