We didn't have a lot of flowers for the wedding, but the ones they provided were beautiful. They arranged them just the way I wanted and was very helpful.

I sent photos to House of Flowers on more than three occasions, called to check in regularly, and wrote out detailed descriptions of my vision. The flowers that arrived LATE on my wedding day were not what I ordered. It looked as if at the last minute they had thrown together whatever flowers they had sitting around and made arrangements based on their own whimsy.

I was excited about working with House of Flowers because of their great reviews and proximity to my venue downtown. I corresponded several times with the same associate months before my wedding, and she was responsive to the many photos that I sent her. She was helpful in assuring me that she would cover the details to fit my vision and that everything was in-season. This was a very small wedding and I requested only one bouquet, two table runners, and a few corsages and boutonnieres.

However, I called for a last time the day before the wedding for a final check in, she told me that my main flower was "very out of season". She assured me that she would find a substitute that created a similar effect. She also did not have written down that I wanted flowers in my table runners (which I did).

The flowers arrived 2 hours late and when I first saw my bouquet I thought that it was a surprise gift of flowers from someone, it was unrecognizable. Not only were the colors completely different from my MANY photos and descriptions, but all types of flowers were a surprise. The style only vaguely matched what I asked for but ignored many details that I was specific about. When I saw the table runners, I was equally as shocked. I ordered two-3foot long runners interspersed with flowers and made up of simple greens for our small tables. What I received were two-12foot long bulky runners made up of four different kinds of greenery. Each runner had about five flower buds unceremoniously placed. This flower was not in my desired types, or colors. It looked very sloppy to me. The buds in my bouquet, the corsages, and boutonnieres were not fully blossomed and about 1/3 was wilted.

The color scheme of my wedding was completely non-existent and I will forever have to look at photos with those random flowers, that I hate. There was nothing I could do on the day of my wedding.