As a wedding planner with over 10 years experience and hundreds of weddings coordinated, I have never witnessed such rudeness, lack of empathy and flagrant disrespect for a Bride as I did while assisting my client at the Hillside of Door County. Julia cancelled my Bride’s wedding in their garden citing my Bride disrespected her when she forgot her mask during an appointment with her. Of course, Julia herself was not wearing a mask and when she voiced her concern after being directed by the owner, Diane, the Bride immediately donned one and apologized. It was clear that Julia and Diane simply did not want to service my Bride’s wedding and were looking for any excuse to cancel, though my Bride had been working with the Hillside for nearly a year! Conveniently, this venue does not provide a contract with terms of service, so they are able to cancel at any time with no penalty to themselves, though now they have put my Bride in a serious bind with having to find a new venue. After planning for a DJ while Julia knew full well that was my Bride’s plan months ago, Julia and Diane told us an ordinance in Ephraim disallowed any amplified music and the village had a 9PM curfew so the wedding guests would have to depart at that time. Of course, upon researching noise ordinances, we found this was a blatant lie - the village does not disallow amplified music, nor is there a 9PM curfew. None of this information was given to the bride prior to her paying a deposit to secure her date. This conversation happened on my Brides original date for her wedding which had to be postponed due to the pandemic. Julia and Diane never expressed regret that my Bride had to postpone and even forgot what her date was entirely. Overall the attitude from Julia and Diane was that we were a nuisance that they’d rather not deal with and that very reasonable questions about the new noise requirements were unwelcome. So much so Julia disappeared on us to go sailing when we’d traveled from out of state just to meet with her. Why Julia and Diane decided my bride was not fit to use their garden is a mystery, but it’s clear that they should not be in the wedding business if they are unable to treat their Brides with respect and courtesy. I would not recommend this venue to any couples seeking a venue in Door County.