Extremely easy to work with. Responsive and a great value! I actually ended up adding additional items to my order last minute and was no problem. Delivery and Pick up on time. So easy! The only thing that was slight drawback was the white chairs were a little scuffed and a few looked not so new, but that is what you get for chairs that are used for multiple events. I still was extremely happy with the items I chose and the service! Brian was very responsive, easy to work with and very flexible.