It took a few times to contact the owner due to personal schedules. He is only in the store on the weekdays unless you make an appointment with him. I left my number at the store twice for him to call. We finally caught him there on a weekday and made an appointment for the next day. He is extremely nice and knows what he is doing and had suggestions for the flowers that I had never even thought of. The price is very reasonable...about half the price that you'd pay through other florists in Dayton. We're definitely glad we finally met up with him. Looking forward to seeing our flowers!