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At DoubleTree, we vow to provide the utmost in support and resources to both prospective couples and wedding planners. From securing a block of guest rooms or hotel wedding venue, to designing a stylish hotel wedding, we’re at your service.

When you plan your wedding with DoubleTree by Hilton™, you can expect personalized attention and superior service from our catering team and event planners. Expect your wedding ceremony to go exactly as planned — and look great at the same time — thanks to the attentive service and stylish settings at DoubleTree.

Whether you’re planning an all-inclusive event or simply booking accommodations we have an array of hotel wedding packages and DoubleTree will make your stay both comfortable and memorable. Upon arrival, you and your guests will be greeted with our warm, signature DoubleTree chocolate chip cookie, fresh from the oven. And if you’d like, we can also coordinate welcome gifts for your Guests upon arrival.

At DoubleTree, we can also help you plan and host Rehearsal Dinners, Wedding Receptions, Bridal Showers, Bachelor/Bachelorette Parties and other celebrations in one of our many hotel wedding venues. Our event planners will cater to your needs along every step of your wedding journey, for events both large and small.

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Frequently asked questions

Do you have a site fee for wedding receptions at your venue?


Do you have a site fee for wedding ceremonies at your venue?


Which of the following are included in the cost of wedding catering?


Which of the following are included in the starting price for bar service?

House Liquor
House Wine

What is the minimum number of guests required to book your venue?


How many event spaces or rooms does your venue offer?


Describe your venue:

Banquet Hall

What kind of settings are available?


Which of the following wedding events does your venue service?

Bridal Shower
Engagement Party

What event services do you offer?

Clean Up
Event Planner
Get Ready Rooms

What catering services do you offer?

Cocktail Reception
Family Style
Hors d'oeuvres
Outside Cake

What bar services do you provide?

Cash Bar
Champagne Toast
House Beer
House Liquor
House Wine
Liquor License
Open Bar
Premium Liquor
Signature Drink
Specialty Beer
Specialty Wine

What food and beverage items are available?

Chocolate Fountain

What transportation and access is available?

Wheelchair Access
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Reviews of DoubleTree Suites by Hilton Hotel Salt Lake City Downtown

1.2 out of 5 rating
1.2 out of 5 rating
1 Review
24% recommend it
  • Quality of service
    1 out of 5 rating
  • Average response time
    1 out of 5 rating
  • Professionalism
    1 out of 5 rating
  • Value
    1 out of 5 rating
  • Flexibility
    2 out of 5 rating
1.2/5 1 reviews
4.2/5 1901 reviews
Jhenette L. Sent on 08/14/2021
1.2 out of 5 rating

Worst experience with wedding block; rude staff, dirty hotel

My husband and I utilized this Doubletree for a wedding block following a recommendation from a friend. We and our guests unfortunately had such an unbelievably horrible experience. Not only was the manager/staff exceptionally rude, but the hotel itself was not clean, nor accommodating. I also am concerned that this negative experience may be rooted in racism. We are honestly embarrassed and saddened that their memories of our wedding will be colored negatively as a result of the staff’s actions. Here are a list of some of the most mind-blowing issues.

1. Some of our guests struggled to make their reservation online and obtain the appropriate rate. We spoke to the regional manager, Blake, many times and he ultimately instructed us to have them contact him directly. Unfortunately, they were never successful despite multiple calls and emails over the course of three months. When one of my guest attempted to update the rate during his stay, he was met with extreme rudeness by not only the front desk staff but also Blake himself. More importantly, we were told that the majority of the exchange focused on blaming my husband and me- though Blake had never attempted to call us to address any issues that may have been present.
2. Upon their arrival, multiple of my guests were met with confusion as the staff was not aware that there was an affiliated wedding hotel block.
3. Multiple of my guests had individual, but similar, negative exchanges with front desk personnel. (It is uncanny how similar these experiences were!) In short, the staff were not accommodating, nor welcoming and it may be due to implicit racial bias. Several of my guests had their transactions with staff paused to accommodate new persons coming to the desk, during which a different demeanor was noted. For example, guests were offered water or hot cookies- when this was not done for my guest. Additionally, my guests were made to wait despite being first and mid transaction. The one glaring pattern was that many of my guests are persons of color and the guests who were palpably treated better were not.
4. The hotel was frankly not clean. Someone noted a cockroach. Others mold. The furniture was old and dirty such that many felt uncomfortable sitting on it. The carpeting was dirty- enough so that many felt uncomfortable walking without shoes. The garbage and towels were never changed despite a multiple day visit and several requests to staff. One guest ultimately checked out and went to another hotel because of the uncleanliness and poor service.
5. I witnessed front desk manager, Hannah, be exceptionally rude to mother-in-law after checking out.
6. I spoke directly to Blake following the above witnessed exchange and was shocked by the lack of professionalism, poor customer service, and just utter disrespect. Though I was viscerally upset, Blake (as the customer service personnel) was never once accommodating, validating, nor willing to help. Ultimately, he HUNG UP THE PHONE mid conversation. He stated that it was “not his responsibility to make reservations for our guest” despite specifically instructing us to have them talk to him directly. He was unwilling to entertain any options to address the negative experience had by so many guests. He reported that “he was doing us a favor by offering this service through our contact”. He essentially accused me and my guests of lying in regards to the front desk staff not knowing that there was a wedding block despite multiple separate individuals having the same exchange. He stated that “This is not true as he had emailed the staff about our wedding and everyone was aware.” At no point did he acknowledge what people had experienced, nor offer an apology or empathy.

I am generally shocked by all that was reported. Again, it makes me sad that my family and friends had to deal with this during such an important time. I have always been a fan of Doubletree, but following this exchange, I doubt that I will be using them again. The corporate office should truly evaluate this hotel as it is tarnishing its reputation.
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DoubleTree Suites by Hilton Hotel Salt Lake City Downtown frequently asked questions

DoubleTree Suites by Hilton Hotel Salt Lake City Downtown includes the following items and services in its wedding catering costs:
  • Dessert
  • Server(s)
The bar service starting price at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown includes:
  • Bartender(s)
  • House Liquor
  • House Wine
The space offered by DoubleTree Suites by Hilton Hotel Salt Lake City Downtown for wedding events is known for:
  • Banquet Hall
  • Hotel
DoubleTree Suites by Hilton Hotel Salt Lake City Downtown offers the following indoor/outdoor options for weddings:
  • Indoor
DoubleTree Suites by Hilton Hotel Salt Lake City Downtown offers the following types of wedding events:
  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
DoubleTree Suites by Hilton Hotel Salt Lake City Downtown offers the following services for wedding events:
  • Accommodations
  • Clean Up
  • Event Planner
  • Get Ready Rooms
DoubleTree Suites by Hilton Hotel Salt Lake City Downtown is recommended by 24% of couples who have used their services. Their overall rating is 1.2 out of 5 with the following breakdown: 2 in flexibility, 1 in quality of service, 1 in average response time, 1 in professionalism and 1 in value.

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