Helpful and Fun all the Way Through!
Denon and Doyle were fantastic from start to finish!
First we coordinated with Sue, we had a very nice chat about what the event would generally need I think a few months before the event. Then we were given access to an online form, where we could fill out details, song requests etc. This was very helpful because it reminded us to think about things in advance that we otherwise might not have even considered.
Then we had two more chats, one about 6 weeks before the wedding, and one just a couple weeks before to finalize everything. Sue was delightful to talk to, was very helpful! She sent a reminder when I forgot to get back to her on something, and checked in to get final answers on things that we were still “maybes” on. She didn’t make assumptions about what we wanted, and went the extra mile for us to make sure we had considered everything! She gave very good advice and was totally on board for the music we selected. She clearly had a ton of industry knowledge, and general knowledge about music genres etc.
We were planning to have the ceremony outside, and the reception inside, but with the forecast for the wedding day being 103 degrees, we decided to have the whole event indoors. Sue accommodated us without a problem and even gave us a refund for the extra sound system that would have needed to be set up outside.
Day of, our DJ, Chad, was fantastic! He and his assistant (sorry assistant, I don’t think I caught your name!) were wonderful, kind, attentive and great fun! When we first arrived Chad came and gave Sam the lapel mic for the ceremony, explained how everything would work and checked in. There was also a stand mic for people reading quotes. The one little hiccup was totally our fault! We didn’t account for how much shorter the walk to the front would be indoors, since we originally planned for that part to be outdoors, and we walked WAY too fast. So Chad was only able to play about 1.8 seconds of that song, but the fact that he got it to be that long was a testament to how quickly he swapped to our song from the regular processional! So cheers to you, Chad! We bungled that and you recovered perfectly.
The sound system was set up great, everyone could hear us, but it wasn’t too loud. The mics all consistently worked, just no problems whatsoever. Chad was responsive to requests (we asked to turn the volume for the party a little, and he did no problem!) and was definitely adept at reading the crowd. Everyone had a GREAT time!
Chad did a great job reading the room, and went above and beyond. I would absolutely choose Denon and Doyle for an event again, and I would certainly request Chad again as well!