The worst service and pricing in the jewelry business! I bought an engagement ring for my soon to be wife and it was beautiful. I did not feel like I really got any sort of deal but I loved the ring so I was okay spending the money. After two months of her wearing it diamonds started falling out. Luckily, it was not the main stone but a pain nonetheless. We brought the ring in and were told it would be fixed perfectly. They fell out FIVE more times on that ring!!! What a joke for quality.
They finally offered to remake the ring. They said it would be the same ring at a higher level of quality. Wrong again! Diamonds fell out of it and they missed some of the most important detailing that my wife explicitly asked to make sure were incorporated in the design.
The EXCUSE given by the owner and his son Dustin were that the ring was, “it is made by hand and can’t be done the same”. Well that sure is not what I paid for. When I took this ring to another jeweler to pay to have it soldered (because even fro free I would not let them touch it again) I was informed of so many more flaws.
I was told there were still tool marks inside the ring, diamonds only had three prongs on them, and the edges were left rough. I thought they other jeweler might be overdoing it so I said show me. Not only did she show me on my ring, she showed me on a piece of jewelry that they were selling, what it should look like.
If you are thinking of trying to find a jeweler, please don’t even send your enemy here!!!
