I’d be very cautious before working with this photographer. She was supposed to photograph my wedding this year after having to post-pone due to conflicts in my personal life. She was willing to do so. However, I had concerns about her schedule, responsiveness, and overall attitude that she never addressed. She puts her schedule before the bride's and only works with what schedule is best for her. Don’t live 1 hour away from her studio b/c scheduling will be a disaster. Don't expect instant replies for 3 weeks, 1 month, and even 2 months at a time. I was trying to work a new date with her and she hadn't responded to me for 2 entire months and she claimed my fiance had said not to talk to me, which was not true so therefore an outright lie. She clearly wasn’t responding so I would feel so frustrated with her that I would be forced to cancel her services. As for professionalism goes, there were some conflicts going on during my distress that she was completely unapologetic about. Even on Facebook, she said how grateful she was to have “other” clients, making it clear to me she didn’t want to work with me and only did out of a contractual obligation. I tried asking what she meant and she not confirm, nor deny. She decided to ignore the issue all together. Of course, at multiple points I did ask for a refund for such a lack of professionalism but she said legally she could not do that. While I understand that, she still felt no sympathy or humility toward my plight. She continued to disregard my feelings and when I communicated my concerns as the bride, she ignored them b/c of what was going on in HER life. A simply apology would have gone along way but there was none. She even said she didn’t have to justify herself to me rather than address my concerns. If refunds can’t be issued, then what harm would a real apology have done? Nearly $3,000 flushed down the drain and Brittani does not even bat an eye. She only sees her clients as dollar signs. Avoid at all costs!