I hired Boston Audio for my outdoor wedding & reception in May 2021 as my venue didn't have audio equipment and I wasn't hiring a DJ. Sunny was very responsive and easy to communicate with as I determined what I would need for ceremony & livestream audio, a reception mic system for background music and toasts and ensuring it would work with our own laptop. The packages were flexible and more affordable than anywhere else I could find. Morning of the wedding it was sprinkling and we made a game-time decision to trust that the rain would stop. The team showed up on time and were great about being flexible about moving their setup in the tent back to the original outdoor location once the rain stopped. Everything worked easily and smoothly from setup, ceremony, reception, and cleanup. Would definitely hire again!

The service was great! Our affordable audio rental included pickup, setup, and drop-off, for no additional charge. The equipment was great, too, and it did exactly what we needed it to! I would rent from this vendor again.

Because of COVID I had to have a rushed microwedding instead of the bigger wedding we had planned. Since dance floors were banned, we did not hire a DJ. Since the DJ normally brings sound equipment I needed to rent them. I emailed Boston Audio Rental and they were super quick to respond. On the wedding day they showed up exactly on time and set everything up perfectly for the ceremony. The tech even took pictures of the connections and send it to me so i could hook them back up after moving them from the ceremony location to the reception tent.
We streamed our ceremony and with the speakers our guests over zoom could hear everything perfectly. Their tech showed up right on time to take everything back.

Overall everything was perfect. They were super flexible with me changing the plan up a couple weeks before the ceremony and always responded quickly. A+

Accommodating and perfect service.

Boston Audio Rentals was great to work with! We self-DJed the wedding and got speakers from them. They responded very promptly to all our emails and showed up exactly when they were supposed to. The equipment was exactly what we needed, and they even showed my husband (I was busy getting ready) and the friends helping us how to use everything. They made things very easy for us.

I am extremely disappointed with the service provided by this company for my wedding. According to our agreement, they were supposed to arrive at the venue by 4 PM. However, despite this arrangement, we did not hear from them until 6:21 PM, which is over two hours late--and we had called and messaged over 20 times. The company claims they need two hours to set up, but by the time they finally chose to contact us or answer their phone, we had already been forced to find and pay for a replacement. Even though we managed to find an alternative by 6:21 PM, it took considerable effort and time for my planner to locate someone, retrieve the materials from their basement, return to the venue, and set up the equipment with non-experts. As a result, we were left without music for a significant period due to this company's complete failure to communicate in a timely manner. This lack of professionalism and reliability is unacceptable, and I cannot recommend this company to anyone looking for dependable service

We used Boston Audio Rentals to deliver and install a Pipe & Drape for our November 2022 wedding. Despite assuring us that they had been to our venue “many times” and would be able to provide the Pipe & Drape, they failed to properly set up the Pipe & Drape as agreed and have since failed to respond to our request to discuss the issues following the wedding (other than one email suggesting that the problems with the setup were somehow our fault). We had a terrible experience with this company and would strongly recommend not using them.

Prior to our wedding we told Boston Audio Rentals that we needed the Pipe & Drape to hide the tables which would be preset prior to our ceremony. We gave them the required setup and a picture from our venue from another wedding with our desired setup months in advance (see attached), and they received a diagram from our venue. Based on this information Boston Audio Rentals told us how many sections of Pipe & Drape we needed.

On the day of the wedding their employee showed up and had no knowledge of the setup we required and had to dig through his emails to find the diagram. Once he set it up, he called the groom (point of contact) and explained that he did not have enough sections to complete the desired setup (that Boston Audio Rentals had agreed to months prior) and that he was too far from their office to obtain more sections. As you can see from the picture attached, the setup does not conceal the back of the room at all and further the sheets were also sheer which both obviously completely undermine the entire point of the Pipe & Drape in concealing the tables.

We expressed our dissatisfaction during the day of the wedding, and only after involving our venue coordinator was she able to reconstruct the sections in such a way that at least the back of the venue was somewhat obstructed, but far from the agreed setup that we had paid $1000 for (plus a premature tip that was given upon the employee’s arrival).

We have since reached out to the company who has been almost entirely unresponsive and now suggests the problems were our fault. This experience was extremely upsetting on our wedding day. We also wanted to note that we had no other complaints about any other vendors from our wedding other than Boston Audio Rentals. We would strongly recommend avoiding this company not only for the bad outcome, but also their extremely disappointing customer service and lack of care in their final product.