http://www.eugenecater.com/

Bates Catering provided great service from the time we initially reached out about a tasting through the day of our wedding. Their food is AMAZING... we had their pulled pork, lemon herb chicken, grilled vegetables, and garlic mashers. Lisa was super easy to work with too! They were on time and the food was warm and ready.

We used Bates Catering at their wedding venue Holiday Farm Resort in Rainbow, OR. Didn't know we HAD to use their service until we were there booking the venue. Female owner was less than professional throughout the planning. They nickel and dimed us to death. Very frustrating. Read the contract carefully. The food was decent and the venue area was beautiful and the day WOULD have ended on a perfect note had it not been for the female owner who went on a profanity laced screaming tirade at the end of their service time (4-10pm) over a misunderstanding with a keg that we had provided. Happened in front of about 30 remaining guests who were staying late in the house we had rented for the weekend. It ended the evening right then as everyone was in shock. She had my daughter (the bride) in tears. My young grandchildren were there. It woke up guests across the street in the cottages who thought is was coyotes at first. The owner was the ONLY one making a scene. It's been 9 days and we haven't received an apology. Still waiting for them to return my big security deposit which she seemed intent on keeping since she threatened it a couple times throughout the day.

I found Bates catering for my wedding going to the Portland bridal show. I requested a quote and was very happy with the rate, so we booked them and put our deposit down. I'm extremely disappointed and will NEVER recommend them. The reason for 2 stars is the food did taste amazing but however the experience was less than I ever expected. in my mind, food is one big factor in a wedding and it can get spendy. Before them, I was getting quotes for $13K-15k. So, when I was originally quoted around $4K I was happy. Here is what they didn't do,,,,,I think that for a "catering company" you should automatically include the prices FOR PLATES ETC. It wasn't until about a few months after we originally booked them and were talking about plateware when they tell me "well that wasn't included in your quote:...are you kidding me??? what did you expect my guests to eat off??? SO I ask to include that. Asked later as well, since we provided the beer and wine, if they were the one to be able to pour.....response...well, we will charge you to provide someone to pour...but then again if we didn't go with their beer/wine then we'd pay more...soooo had to spend an extra $100/hour just for them to pour and also had to sign a waiver that if anyone else brought they're own then we'd be charged.
Later down the road, about a month or two before my big day, I mentioned something about silverware....apparently I didn't ask for it prior and so again, got charged again to ADD IT IN!!! Again....was I supposed to tell my guests to BYOsilverware?? ON THE DAY OF MY WEDDING AS WE WERE SITTING DOWN TO EAT come to find out my father had to run to the store and purchase WATER CUPS!!!! When it came time to cut cake, I come to find that they didn't provide those either....I had guests scrambling to wash plates in the kitchen so evening got one!!!!! Mortifying.
I should have gone with one of the other caterers and paid more, cause in the end, I ended up spending close to that.